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Director Customer Service Jobs in San Ramon, CA (NOW HIRING)

Customer Service

Concord, CA

$17.50 - $23.75/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Customer Service

Oakland, CA · On-site

$18.50 - $25/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Customer Service

San Leandro, CA · On-site

$18 - $24.50/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Customer Service

Oakland, CA

$18.50 - $25/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Customer Service

San Leandro, CA

$18 - $24.50/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Customer Service

San Leandro, CA

$18 - $24.50/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Customer Service

Berkeley, CA

$19.50 - $26.75/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Telemarketing/Specialized phone services * In-office tactics * CRM-related Digital (sites, landing pages, registration, etc.) * Other Direct Response lead generation tactics · Develop testing ...

Telemarketing/Specialized phone services * In-office tactics * CRM-related Digital (sites, landing pages, registration, etc.) * Other Direct Response lead generation tactics • Develop testing ...

Customer Service

San Jose, CA

$18.75 - $25.50/hr

Company Description BARE was born out of the need for consistent and exclusive mystery customer research and auditing services at the national and global level. Today, as the industry leader and ...

Customer Service

San Jose, CA · On-site

$18.75 - $25.50/hr

Company Description BARE was born out of the need for consistent and exclusive mystery customer research and auditing services at the national and global level. Today, as the industry leader and ...

Customer Service

San Leandro, CA · On-site

$17.75 - $24/hr

We need you on our Customer Support team. I know, I know, we call it a Hiring Consultant, but really you're helping us with Customer Service. Basically, our clients sometimes contact us about stuff.

Yard Customer Service I

Concord, CA · On-site

$19 - $22/hr

CUSTOMER SERVICE * Assisting customers with orders ... Direct customer traffic to appropriate areas * Filling customer orders in a timely manner * Solving ...

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Showing results 41-60

Director Customer Service information

See San Ramon, CA salary details

$43.6K

$137.8K

$219.6K

How much do director customer service jobs pay per year?

As of Aug 21, 2026, the average yearly pay for director customer service in San Ramon, CA is $137,833.00, according to ZipRecruiter salary data. Most workers in this role earn between $106,200.00 and $164,800.00 per year, depending on experience, location, and employer.

What is a director customer service?

A Director of Customer Service oversees an organization's customer support operations, ensuring high-quality service and customer satisfaction. They develop strategies to improve customer experience, manage support teams, and implement policies to increase efficiency. This role often involves analyzing customer feedback, setting performance goals, and collaborating with other departments to enhance service delivery. Strong leadership, problem-solving, and communication skills are essential for success in this position.

What are the main challenges a director customer service typically faces, and how can they prepare to overcome them?

Directors of Customer Service often face challenges such as managing high customer expectations, ensuring consistency across multiple service channels, and motivating diverse teams to achieve performance benchmarks. Staying proactive by monitoring industry trends, investing in ongoing training for both themselves and their staff, and implementing robust feedback systems can help mitigate these challenges. Effective Directors also foster collaboration across departments, develop scalable processes, and use data-driven insights to make informed decisions. By addressing these obstacles head-on, they help shape a positive customer experience and contribute to the company’s long-term success.

What are the key skills and qualifications needed to thrive in the director customer service position, and why are they important?

To thrive as a Director Customer Service, you need extensive experience in customer service management, leadership abilities, and a strong understanding of operational metrics, often supported by a bachelor's degree or higher in business or a related field. Proficiency with CRM platforms, data analytics tools, and familiarity with industry certifications such as CCXP (Certified Customer Experience Professional) are valuable assets. Exceptional communication, problem-solving, and conflict resolution skills help you successfully lead teams and nurture a customer-centric culture. These competencies are essential for driving customer satisfaction, optimizing team performance, and aligning service initiatives with organizational goals.

What are the most commonly searched types of Customer Service jobs in San Ramon, CA?

The most popular types of Customer Service jobs in San Ramon, CA are:

What are popular job titles related to Director Customer Service jobs in San Ramon, CA?

For Director Customer Service jobs in San Ramon, CA, the most frequently searched job titles are:

What cities near San Ramon, CA are hiring for Director Customer Service jobs?

Cities near San Ramon, CA with the most Director Customer Service job openings:

Infographic showing various Director Customer Service job openings in San Ramon, CA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $137,833 per year, or $66.3 per hour.

$17.50 - $23.75/hr

Full-time

Re-posted 2 days ago


Job description

Company Description

Berkeley Executives expanded to the East Bay area in 2015 and has been firing on all piston ever since! Our team is a hard working, fun-loving bunch of people from all over the world. We are the type of people to give every task at hand our all and come away with great results. We recognize that all work and no play made Jack a dull boy though, so we also love to let our hair down and reward ourselves for all the great work we do. We are conveniently located right next to the BART station to make for an easy commute!


Job Description

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This position would work closely with Marketing Managers to identify and develop new streams of revenue for clients through unique advertising strategies including sales, events, promotions, and innovative marketing solutions. The position would create and execute these campaigns and convey the promotions to each respective target market within a dynamic team environment.

In this role you will be:
  • Helping customers with any queries or concerns that arise
  • Driving market share growth 
  • Tailoring availble products to each customers individual needs
  • Assisting our clients by gaining and retaining customers
  • Creating and developing brand awareness


We believe the candidate that will flourish most in this role will have: 

  • Excellent communication, customer service, interpersonal, and typing skills 
  • Ability to work efficiently and effectively in a multi-task customer service environment
  • A career minded and a "self-starter" attitude



Additional Information

All your information will be kept confidential according to EEO guidelines.