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Director Customer Acquisition Jobs (NOW HIRING)

Eterno Inc

Be Seen First

Customer Acquisition Sales Representative

Virginia Beach, VA · On-site

$3.0K - $5.0K/mo

... direct, in-person engagement. This role focuses on new customer acquisition, relationship building, and representing wireless and technology solutions within local markets. This is a great ...

Eterno Inc

Be Seen First

Customer Acquisition Sales Representative

Virginia Beach, VA · On-site

$3.0K - $5.0K/mo

... direct, in-person engagement. This role focuses on new customer acquisition, relationship building, and representing wireless and technology solutions within local markets. This is a great ...

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Director Customer Acquisition information

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$11K

$186.5K

How much do director customer acquisition jobs pay per year?

As of Jul 16, 2026, the average yearly pay for director customer acquisition in the United States is $185,359.00, according to ZipRecruiter salary data. Most workers in this role earn between $185,000.00 and $185,500.00 per year, depending on experience, location, and employer.

How does a Director of Customer Acquisition typically collaborate with sales and product teams to drive growth?

A Director of Customer Acquisition works closely with both sales and product teams to develop strategies that attract and convert new customers. They often coordinate with sales to align marketing campaigns with sales goals, ensuring lead quality and seamless handoffs. Collaboration with product teams is important for understanding upcoming features or launches, enabling the creation of targeted messaging and campaigns. This cross-functional teamwork helps to optimize the customer journey and maximize acquisition results.

What does a Director of Customer Acquisition do?

A Director of Customer Acquisition is responsible for developing and executing strategies to attract new customers to a business. They oversee marketing campaigns, analyze market trends, and work closely with sales and product teams to optimize customer growth. Their role involves managing budgets, measuring campaign effectiveness, and leveraging digital tools to maximize customer acquisition. Ultimately, they ensure the company achieves its growth targets by bringing in new clients efficiently and cost-effectively.

What are the key skills and qualifications needed to thrive as a Director of Customer Acquisition, and why are they important?

To thrive as a Director of Customer Acquisition, you need expertise in marketing strategy, data-driven decision-making, and customer lifecycle management, usually backed by a bachelor's or master's degree in marketing or business. Familiarity with CRM platforms, digital advertising tools, analytics suites, and marketing automation systems is typically required. Strong leadership, analytical thinking, and persuasive communication are essential soft skills for driving teams and aligning cross-functional efforts. These skills and qualities are crucial for effectively scaling customer growth, optimizing acquisition costs, and achieving organizational revenue targets.

What is the difference between Director Customer Acquisition vs Customer Acquisition Manager?

AspectDirector Customer AcquisitionCustomer Acquisition Manager
ResponsibilitiesOversees overall acquisition strategies, manages teams, and sets high-level goalsExecutes specific campaigns, manages day-to-day activities, and reports on performance
Required CredentialsBachelor's degree, often with advanced marketing or business certifications; extensive experienceBachelor's degree in marketing, business, or related field; relevant experience
Work EnvironmentStrategic planning, leadership meetings, cross-department collaborationCampaign management, data analysis, direct interaction with marketing teams

The main difference between a Director Customer Acquisition and a Customer Acquisition Manager lies in scope and seniority. The director focuses on strategic oversight and leadership, while the manager handles tactical execution. Both roles require relevant marketing credentials and industry experience, but the director typically has more responsibility for setting overall goals and managing teams.

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Director Customer Acquisition jobs near you
Director, Customer Acquisition

Director, Customer Acquisition

Fleet Feet

Carrboro, NC • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 2 days ago

Fleet Feet rating

6.4

Company rating: 6.4 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

42nd of 104 rated fashion retailers

Job description

Our Company
We believe Running Changes Everything. If you believe that, too, we want to talk. With more than 280 stores and a robust e-commerce site, Fleet Feet is the largest running retailer in the country. Catering to more than runners, we pride ourselves on having an inclusive environment! We believe it's a privilege to serve and to deliver unmatched service and support when outfitting every customer. We run together to solve problems, reach goals, encourage others and champion our brand.
Overview:
The Director, Customer Acquisition is a senior leader responsible for defining and executing Fleet Feet's paid media strategy across the full customer funnel, with accountability for customer acquisition and demand generation. This role leads the digital advertising function with end-to-end ownership of strategy, execution, optimization, and measurement across e-commerce, vendor co-op, local, test-and-learn, and advanced analytics programs.
Reporting to the Senior Director of Performance Marketing & Partnerships, this leader works cross-functionally across internal teams, external agencies, and vendor partners to translate business objectives into scalable, high-performing media strategies. The role balances near-term performance with long-term brand and awareness building, ensuring that upper-funnel investment drives measurable downstream impact on consideration, conversion, and customer quality.
This is a strategic and hands-on role for a paid media professional who thrives in complex environments and is passionate about building modern, full-funnel advertising programs that drive awareness, acquire high-quality new customers, and connect media investment directly to business growth.
This position is hybrid, with the expectation of being in the office 3 days per week.
Responsibilities:
  • Serve as the senior subject matter expert for digital advertising, advising internal teams and vendor partners on best-in-class strategies, platforms, and measurement approaches
  • Own and evolve Fleet Feet's full-funnel paid media strategy across search, social, programmatic, display, connected TV (CTV) and online video (OLV) with accountability for acquiring new, high-propensity customers and driving incremental demand
  • Plan, pitch, execute, and optimize multi-channel paid media campaigns supporting e-commerce growth, vendor co-op programs, local marketing initiatives, and test-and-learn pilots
  • Lead geo-targeted media strategies that support national brand building while driving local relevance, store traffic and e-commerce conversion
  • Develop and scale awareness-driving media programs that increase brand visibility, familiarity, and consideration with a clear path to conversion
  • Partner with analytics and CRM teams to connect upper-funnel media exposure to downstream outcomes such as site engagement, conversion and customer lifetime value
  • Ensure paid media strategies balance reach, frequency, efficiency and quality of acquisition, ensuring acquisition efforts drive long-term value
  • Execute campaigns supporting e-commerce growth, vendor co-op initiatives, local marketing priorities, and test-and-learn pilots.
  • Partner closely with creative, content, merchandising, and vendor teams to ensure cohesive messaging and seamless execution across the customer journey
  • Act as the primary day-to-day point of contact for agencies and key media partners, ensuring clear communication, accountability and strong performance
  • Leverage analytics platforms (Google Analytics, BI tools, platform reporting) to monitor performance, uncover insights and drive ongoing optimization
  • Advance Fleet Feet's media effectiveness and incrementality measurement capabilities, including testing frameworks, attribution approaches and advanced analytics
  • Manage all digital advertising budgets with a disciplined focus on ROI, efficiency and scalable growth
  • Build and maintain a forward-looking roadmap for advertising operations, tools, and processes to enable speed, agility and innovation
  • Develop and own tools, workflows, and documentation that improve campaign execution, reporting accuracy and cross-team collaboration
  • Lead, coach, and develop members of the digital advertising team, with a strong emphasis on skill growth, strategic thinking, and executional excellence
  • Stay current on digital advertising trends, platform updates, privacy changes, and evolving retail media dynamics, with opportunities for continuous learning and professional development
  • Proactively identify new opportunities, partners, and solutions that can strengthen Fleet Feet's paid media capabilities and competitive advantage

Qualifications:
  • Bachelor's degree or equivalent practical experience
  • 10+ years of progressive experience in digital advertising, performance marketing, or paid media, demonstrating significant leadership growth, strategic impact, and the ability to drive transformative marketing solutions
  • Proven experience leading full-funnel paid media strategies for an ecommerce and/or omnichannel retail brand
  • Deep expertise across Search, Paid Social, Programmatic, Display and Video advertising ecosystems, including measurement and optimization methodologies
  • Familiarity with CTV and OLV executed on a geotargeted basis
  • Strong analytical skills with the ability to interpret complex data and translate insights into clear recommendations and actions
  • Advanced proficiency with cutting-edge digital marketing tools including Google Ads, Meta Ads, Google Analytics, Excel, and enterprise BI platforms like Looker Studio, Tableau, or Power BI
  • Demonstrated success managing agency relationships and complex cross-functional stakeholder groups
  • Excellent communication, presentation, and organizational skills with a high attention to detail
  • Advertising agency experience or equivalent professional experience strongly valued
  • Franchisor, multi-location, and/or retail experience preferred

Benefits:
  • Annual Bonus Eligibility: Eligible for performance-based annual incentive compensation tied to company results.
  • Relocation Support: Relocation assistance available for candidates who require a move to the area.
  • Robust benefits package including medical, dental, vision, FSA, HSA, EAP, and more
  • 401(k) with 4% Company Match: Available to employees aged 21+ at company-owned stores.
  • Exclusive Discounts: Enjoy savings on industry-leading products and specialized training programs.
  • Professional Development: Grow your career through mentorship opportunities, employee resource groups, and ongoing learning sessions designed to help you reach your full potential.
  • Community Engagement: Get involved in local outreach and service initiatives that align with our purpose-driven mission.
  • Inspiring Team Culture: Join supportive, passionate teammates who live the mission every day.
  • Benefits Summary: For full-time employees (30+ hours/week), check out our Fleet Feet benefits summary for details on healthcare, wellness, and more.

Equal Opportunity & Reasonable Accommodations:
We are an equal opportunity employer and believe having teams in which everyone brings their whole self to Fleet Feet is key to our success. We encourage people of all backgrounds, experiences, abilities, and perspectives. Our dedication to inclusion is reflected in our hiring practices, workplace culture, and community engagement.
Fleet Feet utilizes E-Verify in all corporate and company-operated stores as part of the hiring process.

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