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Director Business Systems Jobs in Rochester, NY (NOW HIRING)

... business considerations, internal equity, and external market pay for comparable jobs. This ... Assigning personnel to various projects, directing their activities, and evaluating their work as ...

Posted today

Global Sales Director

Batavia, NY · On-site

$167K - $220K/yr

Optimize business systems and streamline processes within and across departments. * Develop ... Ensure all direct reports have a personal development plan for improvement. * Continuous reflection ...

Global Sales Director

Batavia, NY · On-site

$167K - $220K/yr

Optimize business systems and streamline processes within and across departments. * Develop ... Ensure all direct reports have a personal development plan for improvement. * Continuous reflection ...

Global Sales Director

Batavia, NY · On-site

$167K - $220K/yr

Optimize business systems and streamline processes within and across departments. * Develop ... Ensure all direct reports have a personal development plan for improvement. * Continuous reflection ...

The Director of Family Business, reporting to the Dean of the School of Business, is responsible ... business and family systems. * Leadership and managerial experience. * Strong leadership ...

Systems & Application Support * Assist in maintaining ERP, MES, QMS, and other business systems ... Project Support * Assist the IT Director with system implementations, upgrades, and process ...

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Director Business Systems information

See Rochester, NY salary details

$66.6K

$138.6K

$187K

How much do director business systems jobs pay per year?

As of Aug 19, 2026, the average yearly pay for director business systems in Rochester, NY is $138,624.00, according to ZipRecruiter salary data. Most workers in this role earn between $110,000.00 and $168,700.00 per year, depending on experience, location, and employer.

What does a director of business systems do?

A Director of Business Systems is responsible for overseeing an organization's business systems, ensuring they align with strategic goals and operational needs. They lead the development, implementation, and optimization of enterprise systems, such as ERP, CRM, and other critical platforms. This role involves collaborating with cross-functional teams to improve processes, enhance data flow, and drive efficiency. Additionally, they manage system upgrades, vendor relationships, and ensure compliance with industry standards. Their ultimate goal is to leverage technology to support business growth and efficiency.

What are the key skills and qualifications needed to thrive as a director of business systems?

To thrive as a Director Business Systems, you need expertise in business process optimization, project management, and systems implementation, usually backed by a degree in business, IT, or a related field. Familiarity with ERP platforms, CRM solutions, integration tools, and certifications such as PMP or CBAP are highly valuable. Strong leadership, strategic planning, and cross-functional communication skills help set candidates apart. These skills are crucial for driving organizational efficiency, aligning technology with business objectives, and leading successful system initiatives.

What are some typical challenges faced by a director of business systems, and how are they addressed?

A Director Business Systems often faces the challenge of aligning complex technology solutions with constantly evolving business needs, managing stakeholder expectations, and overseeing large-scale system integrations or upgrades. These challenges are addressed through proactive stakeholder engagement, continuous process improvement, and adopting agile project management methodologies to quickly respond to shifting priorities. Strong negotiation and problem-solving skills are also essential for managing vendor relationships and resolving integration issues. Collaboration with IT, operations, and executive teams ensures that business systems projects deliver real value to the organization.

What are the most commonly searched types of Business Systems jobs in Rochester, NY?

The most popular types of Business Systems jobs in Rochester, NY are:

What job categories do people searching Director Business Systems jobs in Rochester, NY look for?

The top searched job categories for Director Business Systems jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Director Business Systems jobs?

Cities near Rochester, NY with the most Director Business Systems job openings:

Infographic showing various Director Business Systems job openings in Rochester, NY as of August 2026, with employment types broken down into 82% Full Time, 14% Part Time, and 4% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $138,624 per year, or $66.6 per hour.

Business Systems Developer

Salzman Group Inc

Rochester, NY • On-site

$90K - $110K/yr

Full-time

Posted 14 days ago


Job description

Business Systems Developer
Company Overview
Salzman Group, Inc. is a multi-entity organization spanning ecommerce, distribution, manufacturing, retail, and roastery operations. Our business depends on a connected ecosystem of ERP, ecommerce, warehouse, CRM, reporting, automation, AI-enabled, and customer-facing systems. Business Systems & Technology is a flexible, cross-functional division responsible for helping those systems, and the people who use them, work better. Our work is often low-visibility but high-impact: reducing operational friction, improving data integrity, connecting systems, building practical tools, and making work across the organization easier and more reliable.
Position Overview
The Business Systems Developer is a full-stack development role responsible for designing, building, integrating, documenting, testing, and supporting technology solutions across Salzman Group. The role shares the broad organizational scope of the Business Systems & Technology Analyst but focuses primarily on systems design, technical implementation, and code authoring. The developer will turn operational needs, business requirements, and project plans into applications, integrations, automations, reporting tools, data processes, and other working solutions. This is not an isolated software-development position. The developer will work directly with business users, project owners, vendors, and technical contributors to understand how the organization operates and why a solution is needed. They should be comfortable entering unfamiliar systems, workflows, and data models, building context quickly, and selecting an approach appropriate to the problem. Some projects will require durable, thoroughly designed systems with formal testing, monitoring, deployment controls, and long-term documentation. Others may be best handled with a prototype, migration utility, one-time script, or intentionally disposable application. Good judgment about the appropriate level of engineering effort is essential. The role normally reports to the Director & Chief Architect of Business Systems & Technology. Depending on the project, day-to-day priorities may also be coordinated through another manager or project owner. Technical standards, architectural alignment, and career management remain within Business Systems & Technology.
How We Work
Business Systems & Technology operates as a small, responsive team. We maintain plans and long-term goals, but priorities may shift as organizational needs change.
Team members are expected to manage their own work, communicate progress and risk clearly, ask questions early, and collaborate effectively whether working independently, alongside another developer, or within a larger cross-functional team.
We value practical judgment over unnecessary complexity. The right solution may be a resilient production application, an integration, a controlled automation, a one-time utility, a configuration change, or a recommendation not to write code.
We do not expect expertise in every system or technology we use. We do expect curiosity, disciplined learning, professional humility, and the ability to become effective in unfamiliar environments.
Key Responsibilities
Business Discovery & Solution Design
  • Work with stakeholders and end users to understand workflows, constraints, data sources, failure modes, and desired outcomes.
  • Translate ambiguous needs into technical requirements, implementation plans, system designs, and acceptance criteria.
  • Investigate unfamiliar applications, APIs, databases, data models, and architectural environments.
  • Identify dependencies and downstream effects before changing shared systems or data flows.
  • Communicate tradeoffs involving delivery speed, durability, cost, security, data integrity, technical debt, and maintainability.
  • Recognize when a request is better addressed through configuration, process improvement, training, or an existing product instead of custom software.
Full-Stack Development
  • Design, build, test, deploy, and maintain internal and customer-facing applications.
  • Develop backend services, APIs, integrations, scheduled processes, and data workflows.
  • Build practical user interfaces for office, warehouse, retail, and customer environments.
  • Extend and integrate existing platforms where appropriate.
  • Diagnose defects and production issues across applications, integrations, infrastructure, and data.
  • Modernize legacy applications when doing so provides meaningful operational or technical value.
Systems Integration, Automation & Data
  • Build integrations among ERP, ecommerce, CRM, warehouse, shipping, support, reporting, marketing, and vendor systems.
  • Work with APIs, webhooks, file exchanges, scheduled jobs, and other integration patterns.
  • Account for retries, duplicate events, partial failures, rate limits, pagination, and changing third-party data.
  • Build automations that reduce manual work while preserving necessary review, visibility, and control.
  • Work with relational databases, SQL, structured data, imports, exports, reconciliations, and reporting datasets.
  • Establish clear identifiers, sources of truth, validation rules, and safeguards against incomplete, stale, duplicate, or conflicting records.
Commerce & Business Platforms
  • Build and maintain Shopify applications, functions, extensions, storefront integrations, and supporting services.
  • Support Odoo development, customization, integration, and data workflows.
  • Develop or support HubSpot integrations and business processes; comparable Salesforce experience is also relevant.
  • Work with product, customer, order, inventory, pricing, purchasing, fulfillment, shipping, service, and financial-adjacent data.
  • Understand how technical changes affect operations, customer experience, reporting, accounting processes, and downstream systems.
AI-Assisted Engineering
  • Use AI-assisted tools for research, planning, implementation, testing, review, analysis, and documentation.
  • Establish sufficient context, requirements, constraints, and acceptance criteria before relying on generated output.
  • Review, test, and take professional ownership of AI-generated code, documentation, queries, and recommendations.
  • Recognize output that is incomplete, incorrect, insecure, or based on invalid assumptions.
  • Build AI-enabled tools where they provide clear and supportable business value.
  • Contribute technical perspective to AI governance, tool evaluation, data-control policies, and lifecycle management.
  • Favor well-planned and well-validated AI-assisted engineering over unstructured experimentation.
Fit-for-Purpose Engineering
  • Match the implementation approach to the project's risk, urgency, expected lifespan, and business impact.
  • Apply appropriate architecture, testing, monitoring, deployment, and documentation standards to durable systems.
  • Build lightweight prototypes, diagnostic tools, migration utilities, and one-time scripts when a larger system is not justified.
  • Clearly identify temporary code and prevent it from becoming an undocumented production dependency.
  • Avoid both overengineering small problems and underengineering systems the organization will rely upon.
Reliability, Testing & Documentation
  • Implement testing appropriate to the solution and its level of operational risk.
  • Test with representative data, realistic edge cases, failure conditions, and production-like scale where practical.
  • Build useful logging, monitoring, diagnostics, error handling, and recovery paths.
  • Support deployment, rollback, production troubleshooting, and incident investigation.
  • Consider security, permissions, credential handling, dependency risk, and data exposure throughout development.
  • Produce design and implementation documentation covering architecture, assumptions, data flows, setup, operation, testing, troubleshooting, and recovery.
  • Create user-facing instructions, release notes, and training materials appropriate to the audience.
  • Treat documentation and knowledge transfer as part of the completed deliverable.
Collaboration & Self-Management
  • Break work into understandable phases, dependencies, risks, and testable deliverables.
  • Manage independent work while keeping progress, uncertainty, decisions, and blockers visible.
  • Adapt constructively when organizational priorities change.
  • Collaborate with the Business Systems & Technology Analyst on requirements, stakeholder communication, testing, documentation, training, and adoption.
  • Work effectively with managers, subject-matter experts, vendors, and implementation partners.
  • Communicate technical concepts clearly to people with different levels of technical familiarity.
  • Join established projects without unnecessarily discarding their existing context, conventions, or architecture.
Examples of Department Work
Recent Business Systems & Technology projects have included:
  • ERP migrations, customizations, integrations, testing, and organizational rollout.
  • Shopify applications, functions, extensions, and supporting services.
  • Reporting and audit tools spanning sales, product, purchasing, shipping, and logistics.
  • High-volume data import, normalization, reconciliation, and integrity tooling.
  • Warehouse applications connected to scanners and product-dimensioning equipment.
  • Integrations among ERP, ecommerce, CRM, support, logistics, and third-party systems.
  • Modernization of legacy commerce services and applications.
  • AI-assisted analysis, content auditing, documentation, and support tools.
  • Hardware-adjacent utilities and specialized operational applications.
  • One-time migration and diagnostic tools alongside durable business-critical applications.
Current Technical Environment
Our work most commonly involves:
  • Shopify, Odoo, and HubSpot
  • JavaScript, TypeScript, and Node.js
  • APIs, webhooks, queues, and scheduled processing
  • Git and GitHub-based development workflows
  • PostgreSQL, SQL, and application data modeling
  • React and related web application frameworks
  • Cloud-hosted applications, workers, storage, monitoring, and logging
  • NodeJS and Python for automation, data work, integrations, and ERP development
  • AI-assisted development and AI-enabled applications

This describes our current environment, not a checklist of mandatory expertise. The tools of today will not necessarily be the tools of tomorrow.
Requirements
Required Qualifications
  • Demonstrated ability to design, build, test, and maintain software used by other people.
  • Practical full-stack development experience.
  • Strong working ability with JavaScript or TypeScript and Node.js.
  • Experience working with APIs, integrations, relational databases, and SQL.
  • Ability to investigate poorly understood problems, systems, and data models.
  • Strong debugging, reasoning, and problem-solving skills.
  • Ability to translate business needs into practical technical solutions.
  • Ability to work independently while communicating decisions, progress, risks, and blockers.
  • Strong technical and user-facing documentation skills.
  • Experience validating solutions through testing, review, and operational evidence.
  • Willingness and ability to learn new systems, languages, platforms, and business domains.
  • Responsible use of AI-assisted development tools.
  • Ability to work primarily on-site in Henrietta, New York. This is not a remote position.

Equivalent practical experience, independent work, open-source contributions, nontraditional education, or a strong portfolio may be considered in place of a specific degree, certification, or conventional career path.
Preferred Qualifications
No candidate is expected to match every item below.
  • Shopify or Shopify Plus development experience.
  • Experience with Odoo or another extensible ERP.
  • Experience with HubSpot, Salesforce, or another CRM platform.
  • Experience in ecommerce, retail, distribution, logistics, warehouse operations, manufacturing, or customer-support systems.
  • Python experience involving automation, scripting, data processing, integrations, or ERP development.
  • Experience with PostgreSQL, queues, workers, or data-intensive applications.
  • Experience with scanners, connected devices, desktop applications, or operational hardware.
  • Experience building or governing AI-assisted applications and workflows.
  • Experience modernizing legacy systems without disrupting business operations.
Key Traits for Success
  • Curious enough to understand the business process before choosing a solution.
  • Comfortable acknowledging what they do not yet know.
  • Pragmatic about the difference between prototypes, disposable utilities, and production systems.
  • Thoughtful about data integrity, security, failure modes, maintainability, and user impact.
  • Able to work independently without becoming disconnected from the team.
  • Respectful of existing project context and conventions.
  • Approachable toward users with different levels of technical experience.
  • More interested in useful outcomes than in accumulating frameworks or complexity.
  • Willing to document decisions, transfer knowledge, and change direction when evidence contradicts an assumption.
What Success Looks Like
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