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Director Application Support Jobs in Reston, VA (NOW HIRING)

Leidos

Infrastructure Operations Manager

Arlington, VA

$154K - $278K/yr

The Infrastructure and Application Support Manager is responsible for leading global infrastructure ... Direct enterprise network operations, including LAN/WAN design and support, MPLS environments ...

Cellebrite

Technical Support Engineer

Tysons, VA · On-site +1

High CSAT mindset with strong engagement skills, enabling direct interaction with customers or ... Windows Workstation / application support -Advanced * Networking services and products ...

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All JobsApplication Support JobsDirector Application Support JobsDirector Application Support Jobs in Reston, VA

Director Application Support information

See Reston, VA salary details

$32.3K

$167.7K

$214.3K

How much do director application support jobs pay per year?

As of Jul 25, 2026, the average yearly pay for director application support in Reston, VA is $167,694.00, according to ZipRecruiter salary data. Most workers in this role earn between $109,200.00 and $213,300.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a Director of Application Support, and how can they be effectively managed?

A Director of Application Support often encounters challenges such as balancing resource allocation between urgent incident resolution and long-term system improvements, managing diverse stakeholder expectations, and ensuring the team stays updated with evolving technologies. Effective management involves fostering strong communication channels with business units and IT teams, implementing clear escalation protocols, and investing in ongoing training for team members. Building a proactive culture that emphasizes root cause analysis and continuous service improvement is also key to success in this role.

What does a Director of Application Support do?

A Director of Application Support oversees the teams and processes responsible for maintaining, troubleshooting, and improving software applications within an organization. They ensure that applications run smoothly, address user issues efficiently, and implement best practices for support and upgrades. This role involves collaborating with IT, development, and business units to align application performance with organizational goals, as well as managing budgets, staffing, and vendor relationships related to application support.

What are the key skills and qualifications needed to thrive as a Director of Application Support, and why are they important?

To thrive as a Director of Application Support, you need strong leadership abilities, in-depth knowledge of application management, and a relevant degree in computer science or a related field. Familiarity with IT service management frameworks (such as ITIL), ticketing systems, and enterprise software platforms is typically required, along with certifications like ITIL or PMP. Exceptional communication, problem-solving, and stakeholder management skills help build effective teams and foster collaboration across departments. These skills ensure reliable application performance, timely issue resolution, and alignment of IT services with organizational goals.
What are the most commonly searched types of Application Support jobs in Reston, VA? The most popular types of Application Support jobs in Reston, VA are:
What job categories do people searching Director Application Support jobs in Reston, VA look for? The top searched job categories for Director Application Support jobs in Reston, VA are:
What cities near Reston, VA are hiring for Director Application Support jobs? Cities near Reston, VA with the most Director Application Support job openings:
Director Application Support jobs near you
Application Support -Sr Level

Application Support -Sr Level

A3 Technology

Washington, DC • On-site

$50K - $175K/yr

Full-time

Posted 23 days ago

Job description

A3 Technology, Inc. is seeking Application Support (senior level) to join our team in Washington, DC.


Essential Job Functions:

  • Prepare and edit technical material, including operations and maintenance manuals, software and system documentation, and other technical publications.
  • Coordinate efforts of technical artists, illustrators, editors, and writers in preparing documents for internal and external distribution.
  • Conduct technical research and collaborates with technical professionals.
  • May write manuals and documentation at user level, technical support level, or both.
  • Work independently with minimal direct supervision from the Program/Project Manager.
  • Answer phone calls and helps customers resolve their application problems.
  • Understand and use various custom applications to support customers.
  • Configure and arrange online meetings (MS Teams or Zoom experience is a plus).
  • Other administrative duties as assigned by the Division Manager.
  • Play an integral part in maintaining the mission statement of providing outstanding customer service.
  • Learn new technologies quickly, understands and communicates requests as they relate to infrastructure.
  • Maintain professional, positive, and friendly customer service attitude at all times.
  • Demonstrate excellent communications skills; written, verbal and listening.


Education:

  • BA/BS in a related field and 10 years relevant experience OR
  • Master's degree and 6 years relevant experience.


Additionally, US Citizenship or documented proof of eligibility to work in the US is a must. Upon receiving a conditional offer of employment, candidates will undergo a Government investigation and must meet eligibility requirements for Government clearance. Verification of past employment, education and references is also required. It is imperative that candidates be either a US citizen or a current green card holder with the last 3 consecutive years as a resident of the US.


The salary range for positions is $50,000 to $175,000. This range is provided as a general guideline and should not be interpreted as a guarantee of compensation. Actual salary offers will be determined based on a variety of factors, including but not limited to the specific responsibilities of the position, the candidate's education, experience, location, knowledge, skills, and abilities. In addition, compensation may be influenced by applicable Federal Government contract labor categories and established contract wage rates.


At A3 Technology, Inc., we take pride in being an Equal Opportunity Employer (EEO) and Affirmative Action (AA) employer. We're committed to considering all qualified candidates for employment without regard to race, religion, color, sex, sexual orientation, gender identity, age, protected veteran status, disability, national origin, genetic information or any other protected status.

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