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Director Application Support Jobs in California (NOW HIRING)

MRO & Business Application Support * Support ERP, MRO, maintenance, inventory, materials, quality ... NUMBER OF PEOPLE SUPERVISED * 0 direct reports. This position does not have supervisory ...

New

Application Engineer

Santa Clara, CA · On-site +1

$124K - $171K/yr

We're committed to providing programs and support that encourage personal and professional growth ... Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor.

Application Engineer

Santa Clara, CA · On-site +1

$124K - $171K/yr

We're committed to providing programs and support that encourage personal and professional growth ... Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor.

Application Engineer

Santa Clara, CA · On-site

$124K - $171K/yr

We're committed to providing programs and support that encourage personal and professional growth ... Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor.

Experience supporting Cerner or Workday applications. Department Specific Requirements If assigned ... Under the direct supervision of the pharmacist, the Application Analyst I: Coordinates resolution ...

Technical User Support Intern

Santa Clara, CA · On-site

$17.50 - $22.50/hr

Support our biweekly live webinar (Readdy Live) -- field technical questions in the chat during the ... Self-directed: you'll often be the only Readdy person awake, and you're comfortable making the call ...

Technical User Support Intern

Sonoma, CA · On-site

$16.75 - $21.50/hr

Support our biweekly live webinar (Readdy Live) -- field technical questions in the chat during the ... Self-directed: you'll often be the only Readdy person awake, and you're comfortable making the call ...

Technical User Support Intern

Sunnyvale, CA · On-site

$17.75 - $23/hr

Support our biweekly live webinar (Readdy Live) -- field technical questions in the chat during the ... Self-directed: you'll often be the only Readdy person awake, and you're comfortable making the call ...

Technical User Support Intern

Fremont, CA · On-site

$16.50 - $21/hr

Support our biweekly live webinar (Readdy Live) -- field technical questions in the chat during the ... Self-directed: you'll often be the only Readdy person awake, and you're comfortable making the call ...

Technical User Support Intern

Alameda, CA · On-site

$17.50 - $22.25/hr

Support our biweekly live webinar (Readdy Live) -- field technical questions in the chat during the ... Self-directed: you'll often be the only Readdy person awake, and you're comfortable making the call ...

Technical User Support Intern

Hayward, CA · On-site

$17.25 - $22/hr

Support our biweekly live webinar (Readdy Live) -- field technical questions in the chat during the ... Self-directed: you'll often be the only Readdy person awake, and you're comfortable making the call ...

Showing results 41-60

Director Application Support information

What does a director of application support do?

A Director of Application Support oversees the teams and processes responsible for maintaining, troubleshooting, and improving software applications within an organization. They ensure that applications run smoothly, address user issues efficiently, and implement best practices for support and upgrades. This role involves collaborating with IT, development, and business units to align application performance with organizational goals, as well as managing budgets, staffing, and vendor relationships related to application support.

What are some common challenges faced by a director of application support, and how can they be effectively managed?

A Director of Application Support often encounters challenges such as balancing resource allocation between urgent incident resolution and long-term system improvements, managing diverse stakeholder expectations, and ensuring the team stays updated with evolving technologies. Effective management involves fostering strong communication channels with business units and IT teams, implementing clear escalation protocols, and investing in ongoing training for team members. Building a proactive culture that emphasizes root cause analysis and continuous service improvement is also key to success in this role.

What are the key skills and qualifications needed to thrive as a director of application support, and why are they important?

To thrive as a Director of Application Support, you need strong leadership abilities, in-depth knowledge of application management, and a relevant degree in computer science or a related field. Familiarity with IT service management frameworks (such as ITIL), ticketing systems, and enterprise software platforms is typically required, along with certifications like ITIL or PMP. Exceptional communication, problem-solving, and stakeholder management skills help build effective teams and foster collaboration across departments. These skills ensure reliable application performance, timely issue resolution, and alignment of IT services with organizational goals.

What are the most commonly searched types of Application Support jobs in California?

The most popular types of Application Support jobs in California are:

What job categories do people searching Director Application Support jobs in California look for?

The top searched job categories for Director Application Support jobs in California are:

What cities in California are hiring for Director Application Support jobs?

Cities in California with the most Director Application Support job openings:

Infographic showing various Director Application Support job openings in California as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Enterprise Applications Support Technician

DMD Systems Recovery

Palo Alto, CA • On-site

Full-time

Posted 16 days ago


Job description

Enterprise Applications Support Technician
Department: Technology
Full-time On-Site in Palo Alto, CA
Pay Rate: 75,000 annually
Up to 20% Travel
Company Description:
DMD Systems Recovery is on a mission to protect the planet - one IT asset at a time. We help companies securely erase data and give technology a second life through reuse, refurbishment, and responsible recycling. As a certified B Corp, we believe business should do more than make money - it should make a difference. Every laptop, server, and device we process helps reduce waste, shrink landfills, and fuel the next generation of technology. If you care about sustainability, real-world impact, and smart tech solutions, DMD is a place where your work truly matters.
Our headquarters are in Tempe, Arizona, with additional processing facilities in Austin, Texas and Palo Alto, California.
Job Summary:
The Enterprise Applications Support Technician supports day-to-day use, adoption, and continuous improvement of DMD's enterprise applications, with a primary focus on Microsoft Dynamics and related business systems. This role serves as a first point of knowledge and support for end users, helping reduce day-to-day operational dependency on the Director of Enterprise Applications by handling user questions, onboarding, testing, documentation, and support coordination. The ideal candidate is technically curious, highly organized, service-oriented, and able to translate system changes into practical guidance that helps users confidently adopt new tools and workflows.
Key Responsibilities:
  • Serve as the day-to-day support contact for enterprise application users, helping answer questions, troubleshoot common issues, and route more complex items appropriately
  • Support operations teams as needed by providing technical escalation, issue triage, user guidance, and follow-through on application-related requests
  • Become a trusted source of knowledge for Dynamics applications, business workflows, system changes, known issues, and user-facing process guidance
  • Test new Dynamics applications, features, enhancements, and bug fixes before release to ensure they work as intended and are ready for business users
  • Support user adoption by preparing release notes, job aids, quick-reference guides, onboarding materials, and practical how-to documentation
  • Help onboard new users and teams to Dynamics by explaining workflows, access, expectations, and where to go for help
  • Track support issues, enhancement requests, testing feedback, and adoption blockers so the Enterprise Applications team can prioritize the right improvements
  • Coordinate with the Director of Enterprise Applications and technical resources when issues require deeper troubleshooting, configuration changes, or development work
  • Assist with basic data review, user access validation, and process checks to help maintain reliable application operations
  • Process asset releases by verifying client authorization, confirming release eligibility in Ziperase and PrologMobile, updating item status records, and coordinating with Operations to ensure final release approval and completion

Education and Experience:
  • Experience supporting business applications, help desk operations, enterprise systems, or technical support functions preferred
  • Familiarity with Microsoft Dynamics, Power Platform, Azure DevOps, or similar enterprise application platforms is a plus
  • Strong customer-service mindset with the ability to support users patiently, clearly, and professionally
  • Ability to learn business workflows quickly and explain system changes in practical, user-friendly language
  • Strong organizational skills with the ability to track issues, document follow-ups, and manage competing support requests
  • Clear written and verbal communication skills, including the ability to create simple documentation, job aids, and release notes
  • High attention to detail, especially when testing new features, validating user feedback, and confirming issues are resolved
  • Proficiency with Microsoft 365, including Outlook, Teams, Word, Excel, and PowerPoint

Physical Requirements:
  • Prolonged periods of sitting at a desk and working on a computer
  • Must be able to lift up to 15 pounds at times
  • Reasonable accommodations will be made, enabling individuals with disabilities to perform essential functions.