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Director Application Support Jobs in California (NOW HIRING)

TriOptus LLC

Epic Application Coordinator

San Jose, CA · On-site

Resources will provide direct Epic application support and Epic software development lifecycle for the design, development, monitoring, testing, updating, integration, and maintenance of system ...

Applied Materials

Application Engineer

Santa Clara, CA · On-site

$124K - $171K/yr

We're committed to providing programs and support that encourage personal and professional growth ... Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor.

Amat

Application Engineer

Santa Clara, CA · On-site +1

$124K - $171K/yr

We're committed to providing programs and support that encourage personal and professional growth ... Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor.

Kaweah Health

Application Analyst I

Visalia, CA · On-site

Experience supporting Cerner or Workday applications. Department Specific Requirements If assigned ... Under the direct supervision of the pharmacist, the Application Analyst I: Coordinates resolution ...

Kaweahhealth

Application Analyst I

Visalia, CA · On-site

Experience supporting Cerner or Workday applications. Department Specific Requirements If assigned ... Under the direct supervision of the pharmacist, the Application Analyst I: Coordinates resolution ...

Amat

Application Engineer III

Santa Clara, CA · On-site +1

$124K - $171K/yr

We're committed to providing programs and support that encourage personal and professional growth ... Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor.

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Director Application Support information

What are some common challenges faced by a director of application support, and how can they be effectively managed?

A Director of Application Support often encounters challenges such as balancing resource allocation between urgent incident resolution and long-term system improvements, managing diverse stakeholder expectations, and ensuring the team stays updated with evolving technologies. Effective management involves fostering strong communication channels with business units and IT teams, implementing clear escalation protocols, and investing in ongoing training for team members. Building a proactive culture that emphasizes root cause analysis and continuous service improvement is also key to success in this role.

What does a director of application support do?

A Director of Application Support oversees the teams and processes responsible for maintaining, troubleshooting, and improving software applications within an organization. They ensure that applications run smoothly, address user issues efficiently, and implement best practices for support and upgrades. This role involves collaborating with IT, development, and business units to align application performance with organizational goals, as well as managing budgets, staffing, and vendor relationships related to application support.

What are the key skills and qualifications needed to thrive as a director of application support, and why are they important?

To thrive as a Director of Application Support, you need strong leadership abilities, in-depth knowledge of application management, and a relevant degree in computer science or a related field. Familiarity with IT service management frameworks (such as ITIL), ticketing systems, and enterprise software platforms is typically required, along with certifications like ITIL or PMP. Exceptional communication, problem-solving, and stakeholder management skills help build effective teams and foster collaboration across departments. These skills ensure reliable application performance, timely issue resolution, and alignment of IT services with organizational goals.

What are the most commonly searched types of Application Support jobs in California?

The most popular types of Application Support jobs in California are:

What are popular job titles related to Director Application Support jobs in California?

For Director Application Support jobs in California, the most frequently searched job titles are:

What job categories do people searching Director Application Support jobs in California look for?

The top searched job categories for Director Application Support jobs in California are:

What cities in California are hiring for Director Application Support jobs?

Cities in California with the most Director Application Support job openings:

Director Application Support jobs near you
Infographic showing various Director Application Support job openings in California as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 2% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Epic Application Coordinator

TriOptus LLC

San Jose, CA • On-site

Full-time

Medical

This job post has expired today. Applications are no longer accepted.

Job description

Position Title: Epic Application Coordinator
Location: San Jose, CA - Hybrid (2 days on site)
Contract Duration: 10 months initially
Background:
Our client requires Epic Application Coordinator resources for the stabilization and support of the newly implemented Epic platform.
Tapestry Platform Implementation: Client has implemented a new Epic Tapestry platform to consolidate the management of key business functions. This application portfolio includes membership and enrollment functions, utilization management / treatment authorizations referrals, case management, population health, and claims / capitation processing and payment operations.
Key Responsibilities: Resources will provide direct Epic application support and Epic software development lifecycle
for the design, development, monitoring, testing, updating, integration, and maintenance of system stabilization. Resources will analyze user, system, and application needs and will evaluate approaches to determine the best solution to meet business needs via performance of the defined itemization of responsibilities above and below.
Typical Tasks:
  • Analyzing of workflows, data collection engines, and reporting details.
  • Recommending process improvements and enhancements for better operational performance and implementing those recommendations within the Epic system.
  • Serving as a liaison between end users' workflow needs and Epic assigned implementation staff.
  • Maintaining regular communication with Epic representatives, including participating in weekly project team meetings.
  • Working with Epic representatives, your organization's business community, and end users to ensure the system meets the organization's business needs regarding the project deliverables and timelines.
  • Ensuring interoperability between Epic applications and other supporting applications.

Required Skills & Abilities:
  • Experience: A minimum of 1 year of application support/build/configuration and/or related business/operational analyst experience in a health plan or health care setting.

Desirable Qualifications:
  • Experience or knowledge in the following areas is desired.
  • Experience in business analysis and project management.
  • Knowledge of healthcare and health insurance regulatory standards.
  • Epic implementation experience specifically at a health plan.
  • Understanding relationships of providers and their processes in the healthcare continuum (primary care, specialists, lab ordering, surgery).
  • Familiarity with case management workflows and wellness programs. Familiarity with or background in quality reporting initiatives such as PQRS, ACOs/MSSP, and MU.
  • Familiarity with health plan concepts and workflows.
  • Understanding of operations within the AP Claims department, including claim intake, review, and payment.
  • Familiarity with integration points with other areas of business, such as eligibility, authorizations, and internal claims.
  • Familiarity with the benefit structures of plans.
  • Familiarity with the use of care plans to coordinate care for members/patients.
  • Familiarity with managed care contracting.
  • Understanding of treatment authorization polices/processes that affect approvals or denials and the concepts of treatment referrals and the processes followed.

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