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Director Academic Support Jobs (NOW HIRING)

ACCEL Schools

Academic Support Specialist

Cleveland, OH · On-site

$40K - $55K/yr

Support the educational and behavioral goals of all students, including those with an ... Work in conjunction with the Director of Academics, Parent Liaison, and Dean of Students with ...

ACCEL Schools

$40K - $55K/yr

Support the educational and behavioral goals of all students, including those with an ... Work in conjunction with the Director of Academics, Parent Liaison, and Dean of Students with ...

ACCEL Schools

Academic Support Specialist

Cleveland, OH · On-site

$40K - $55K/yr

Support the educational and behavioral goals of all students, including those with an ... Work in conjunction with the Director of Academics, Parent Liaison, and Dean of Students with ...

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Director Academic Support information

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$11K

$71.2K

$101.5K

How much do director academic support jobs pay per year?

As of Sep 15, 2026, the average yearly pay for director academic support in the United States is $71,228.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $92,500.00 per year, depending on experience, location, and employer.

What does a director of academic support do?

A Director of Academic Support oversees programs and services that help students succeed academically at a school, college, or university. They manage tutoring centers, academic advising, and support initiatives for students facing academic challenges. Their responsibilities often include supervising staff, developing strategies to improve student outcomes, and ensuring compliance with institutional and accreditation standards. Directors of Academic Support work closely with faculty and administrators to enhance learning resources and promote student retention and success.

What are the key skills and qualifications needed to thrive as a director of academic support?

To thrive as a Director of Academic Support, you need a strong background in educational leadership, program development, and data-driven decision making, typically supported by a master's degree in education or a related field. Familiarity with learning management systems (LMS), student information systems, and educational assessment tools is essential. Outstanding interpersonal skills, strategic thinking, and the ability to mentor staff are crucial soft skills for this position. These competencies ensure effective support services, improved student outcomes, and the successful management of academic support initiatives.

What are some common challenges faced by a director of academic support, and how can they be effectively managed?

A Director of Academic Support often faces challenges such as balancing the diverse needs of students, managing resource constraints, and ensuring effective coordination among faculty and support staff. Addressing these challenges requires strong communication skills, data-driven decision making, and the ability to foster collaboration across departments. Proactively implementing feedback systems, maintaining transparent processes, and regularly evaluating support programs can help ensure that services remain effective and responsive to student needs.

What is the difference between Director Academic Support vs Academic Advisor?

AspectDirector Academic SupportAcademic Advisor
CredentialsBachelor's or Master's degree, experience in academic support rolesBachelor's degree often required; counseling or education background preferred
Work EnvironmentAdministrative offices, student support centers, higher education institutionsCampus offices, student services, academic departments
ResponsibilitiesOverseeing academic support programs, managing staff, developing policiesAdvising students on course selection, academic planning, and resources

The main difference is that a Director Academic Support manages and oversees academic support programs and staff, focusing on strategic planning and program development. An Academic Advisor primarily works directly with students to guide their academic journey. Both roles require strong communication skills and a background in education, but the Director role involves leadership and administrative responsibilities, while the Advisor role is more student-focused.

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Director Academic Support jobs near you
Infographic showing various Director Academic Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $71,228 per year, or $34.2 per hour.

Academic Support Coordinator

Cedar Rapids, IA • On-site

St. Ambrose University
Colleges, Universities, and Professional Schools • 201 - 500 employees
Learn more about St. Ambrose Universityexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

St. Ambrose University rating

7.8

Company rating: 7.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Academic Support Coordinator

Mount Mercy University seeks an Academic Support Coordinator of Access & Disability Services (ADS) and Academic Coaching & Enrichment (ACE). This is a full-time, 10.5-month position on the Mount Mercy campus in Cedar Rapids, Iowa. The Academic Support Coordinator works directly with students, faculty and staff and plays a significant role in supporting Access & Disability Services and Academic Coaching Enrichment in ACE. Occasional evening and/or weekend hours may be required.

Key Responsibilities

  • Provides in-person, direct support to faculty, students, and administrative staff with consistent and dependable attendance during scheduled work hours.
  • Provide general office functional support to A&DS and ACE staff including but not limited to data entry, filing, processing supply orders and managing invoices.
  • Confidentially manage detailed testing schedules and exam procedures as well as the collection, organization and tracking of testing materials and data.
  • Coordinate alternative testing processes and procedures.
  • Assist with the check-out, setup, and training of assistive technology available to students registered with A&DS.
  • Provide support for the Peer Educator program assisting with scheduling, time-clock processes, and other tasks as requested by ACE staff.
  • Assist with campus communication for A&DS and ACE sponsored events and schedules.

Required Qualifications

  • High School diploma
  • At least 3 years of experience in disability services or in higher education, counseling, special education, psychology, or related field.
  • Proficiency in using MS Excel as well as able to effectively use other office productivity software including but not limited to, Microsoft 365, Outlook, Teams, and Adobe.
  • Proven ability to manage sensitive information with discretion and maintain strict confidentiality in accordance with FERPA, ADAA and institutional policies.

Preferred Qualifications

  • Bachelor's degree
  • Experience in higher education or a complex organizational environment.
  • Knowledge of employment laws and HR best practices.

Benefits:

  • Competitive salary commensurate with experience.
  • Comprehensive benefits package, including medical, dental, vision, and retirement plans.
  • Generous paid time off and holidays.
  • Tuition Remission.
  • Professional development opportunities.
  • Supportive and collaborative work environment.
  • Access to campus amenities, cultural events, and recreational facilities.

St. Ambrose University and its affiliate campuses, including Mount Mercy University in Cedar Rapids, Iowa, are an inclusive, Catholic, and diocesan community of learners. Together, we empower all members of our community to act courageously, to seek wisdom through faith and reason, to work for justice and mercy, and to lead lives of service. St. Ambrose University and its affiliated institutions within its Catholic higher education network are equal opportunity employers.

How to Apply: Interested candidates should submit your resume, cover letter, and contact information for three professional references though our online application portal at https://stambroseuniv.applicantlist.com. Applications will be reviewed on a rolling basis until the position is filled. #HEJ

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