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Director Academic Support Jobs (NOW HIRING)

Stevenson University

Student - Tutor

Owings Mills, MD · On-site

$15.40/hr

Maintain confidentiality of student records and all academic support services. Reports To Assistant Director, Academic Link Learning Center Posting Information Number of Available Positions Multiple ...

Tenet Health

Director - Academic Affairs

Nashville, TN · On-site

Oversee resource allocation, staffing models, and infrastructure planning to support organizational ... academic medical administration, specifically managing or directing a medical student clerkship ...

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How much do director academic support jobs pay per year?

As of May 30, 2026, the average yearly pay for director academic support in the United States is $71,228.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $92,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Director of Academic Support, and why are they important?

To thrive as a Director of Academic Support, you need a strong background in educational leadership, program development, and data-driven decision making, typically supported by a master's degree in education or a related field. Familiarity with learning management systems (LMS), student information systems, and educational assessment tools is essential. Outstanding interpersonal skills, strategic thinking, and the ability to mentor staff are crucial soft skills for this position. These competencies ensure effective support services, improved student outcomes, and the successful management of academic support initiatives.

What are some common challenges faced by a Director of Academic Support, and how can they be effectively managed?

A Director of Academic Support often faces challenges such as balancing the diverse needs of students, managing resource constraints, and ensuring effective coordination among faculty and support staff. Addressing these challenges requires strong communication skills, data-driven decision making, and the ability to foster collaboration across departments. Proactively implementing feedback systems, maintaining transparent processes, and regularly evaluating support programs can help ensure that services remain effective and responsive to student needs.

What does a Director of Academic Support do?

A Director of Academic Support oversees programs and services that help students succeed academically at a school, college, or university. They manage tutoring centers, academic advising, and support initiatives for students facing academic challenges. Their responsibilities often include supervising staff, developing strategies to improve student outcomes, and ensuring compliance with institutional and accreditation standards. Directors of Academic Support work closely with faculty and administrators to enhance learning resources and promote student retention and success.

What is the difference between Director Academic Support vs Academic Advisor?

AspectDirector Academic SupportAcademic Advisor
CredentialsBachelor's or Master's degree, experience in academic support rolesBachelor's degree often required; counseling or education background preferred
Work EnvironmentAdministrative offices, student support centers, higher education institutionsCampus offices, student services, academic departments
ResponsibilitiesOverseeing academic support programs, managing staff, developing policiesAdvising students on course selection, academic planning, and resources

The main difference is that a Director Academic Support manages and oversees academic support programs and staff, focusing on strategic planning and program development. An Academic Advisor primarily works directly with students to guide their academic journey. Both roles require strong communication skills and a background in education, but the Director role involves leadership and administrative responsibilities, while the Advisor role is more student-focused.

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Director Academic Support jobs near you
Infographic showing various Director Academic Support job openings in the United States as of May 2026, with employment types broken down into 29% Full Time, and 71% Part Time. Highlights an 92% Physical, and 8% Remote job distribution, with an average salary of $71,228 per year, or $34.2 per hour.
Senior Director, Academic and Accessibility Resources

Senior Director, Academic and Accessibility Resources

Palm Beach Atlantic University

West Palm Beach, FL • On-site

Full-time

Posted 24 days ago

Job description

SUMMARY
In support of the university’s mission and objectives, the Senior Director manages the operations of accessibility resources ensuring compliance with the ADA, ADAAA, and Section 504 of the Rehabilitation Act. The Senior Director also provides oversight to the university’s academic support programs. This role drives initiatives that elevate advocacy and awareness of disability and accessibility needs while supporting self-identified students to ensure access. The Senior Director fosters an environment in which students in need of academic or disability services retain at the university and persist to graduation.
 
Accessibility Resources
  • Develops and executes strategic plans for accessibility services, ensuring aligning with industry best practices, university mission and goals, and compliance with federal and state regulations, such as the ADA, ADAAA, and Section 504 of the Rehabilitation Act.
  • Provides leadership and supervision to the Director of Disability Services and professional support staff, including hiring, training, and performance management.
  • Oversees and continuously evaluates policies, processes, and procedures to maintain compliance with federal and state accessibility regulations.
  • Directs the disability accommodations process from initial inquiry through implementation of accommodations, ensuring timely, appropriate, and reasonable accommodations for students. 
  • Conducts intake meetings and determines accommodations as needed.
  • Manages grievance processes and appeals related to disability services.
  • Collaborates cross-functionally with departments such as Student Life, Workship, Dining, Housing, and Parking to provide non-academic accommodations to eligible students.
  • Ensures staff adherence to institutional guidelines and legal compliance.
  • Serves as a subject-matter expert on accessibility issues and participates in committees such as the Student Care and Concerns Committee to support students in crisis.
Academic Resources
  • Develops and implements strategic plans for academic support aligning with the university’s mission and goals.
  • Provides leadership to the Director of Tutoring and staff, driving initiatives that improve outcomes in high-failure-rate courses.
  • Partners with the Director of Tutoring to develop programs that enhance academic support for at-risk student populations.
  • Oversees intervention strategies for students on academic warning or academic probation, fostering their return to good standing.
  • Shapes and advances the university’s academic resource programs, such as peer tutoring, supplemental instruction, or study skills workshops.
  • Ensures that programming effectively supports neurodiverse learners.
  • Uses data-driven analysis to evaluate program effectiveness, advancing continuous improvement in academic support services.
Communication 
  • Cultivates partnerships with the university’s academic leadership team to foster awareness and ensure that students receive comprehensive academic support both inside and outside the classroom.
  • Designs and leads training sessions, presentations, and Q&A forums for faculty and academic administrators, as requested. 
  • Maintains strict confidentiality in interactions with prospective students, parents, administrators, faculty, and staff.
  • Prepares reports for university leadership, accreditation bodies, and external auditors to demonstrate compliance and effectiveness of the university’s accessibility and academic services.
  • Engages with academic units and Student Life to integrate accessibility and academic support across the broader university ecosystem.
EDUCATION:
Master's degree in Disability Studies, Higher Education Administration, Special Education, Psychology, Social Work, or related field, required.
EXPERIENCE:
  • 5+ years of experience determining reasonable and appropriate academic and non-academic accommodations, required.
  • Prior experience navigating fundamental alterations requests and complex accommodations requests, required.
  • Expert knowledge of the ADA, ADAAA, Section 504 of the Rehabilitation Act, FERPA, U.S. Department of Education policies, and the Office of Civil Rights policies.
  • Must possess high-level expertise in interpreting and applying the ADA, ADAAA, and Section 504 of the Rehabilitation Act, in the higher education setting.
  • Prior experience providing academic support, outside of the accommodations process, preferred.

ESSENTIAL COMPETENCIES (Knowledge, Skills, and Abilities)
  • Customer Service Orientation - Keeps internal and/or external key stakeholder(s), students, parents, faculty, staff and community partners in mind at all times.
  • Professionalism - Displays a high level of professionalism, e.g. timeliness, reliability, communication, and work ethic.
  • Christ-first Faith - Provides spiritual support to community members, including students, on their Christian faith journey.
  • Adaptable/Flexibility - Ability to change or adjust to change.
  • Analytical Thinking & Decision Making - Identifies and understands trends and/or issues, connects data points through analysis and logical conclusions/actionable strategies.
  • Attention to Detail - Ability to efficiently and accurately focus on a specific task or number of tasks. Reviews details with a critical eye.
  • Change Management - Ability to drive and implement change both internally and externally.
  • Confidentiality - Maintains the necessary confidentiality and discretion required for the position.
  • Continuous Improvement - Implement or brainstorm ways to optimize a process.
  • Creativity - Ability to think creatively and design creative solutions to problems.
  • Develops Others - Ability to promote continuous improvement within teams and/or individuals.
  • Effective Communication - Expresses ideas and information in a clear and concise manner both verbally and in writing to convey clear, well-articulated messaging across a wide variety of audiences.
  • Establishes Trust - Gains the confidence of others by actions and words that promote being honest, forthcoming, and vulnerable.
  • Leadership/Influence - Ability to motivate, coach and develop others, as well as influence a group of people to achieve common goals, and implement university strategies. Strong supervisory skills.
  • Problem-solving - Anticipates, evaluates, diagnoses, and resolves problems in a systematic and fact-based manner.
  • Project and Time Management - Effective planning and priority setting. Ability to manage several complex projects simultaneously while working under pressure to meet deadlines.
  • Results Orientation & Accountability - Takes accountability and identifies, executes and drives actions to consistently achieve desired results.
  • Strategic Mindset - Ability to step out of the everyday details, view the situation from above and provide an objective perspective
  • Teamwork & Collaboration - Creates a climate that fosters commitment to a common vision and shared values that promote cooperation and working together through trust and support of others both departmentally and cross-functionally.
  • Technology - Strong aptitude to learn new technologies as department processes evolve.
ADDITIONAL REQUIREMENTS:
  • Ability to work non-routine hours during certain times of the year.
  • Ability to sit for prolonged periods of time.
  • Ability to traverse campus and stairs.

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