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Director Academic Support Jobs (NOW HIRING)

Braven

Director, Academic Success

Atlanta, GA · On-site

Director, Academic Success Team : Central Accelerator Team Location : Hybrid in Atlanta, GA ... You'll coach your team to analyze student data, implement targeted supports, and ensure every ...

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Mercer University

Academic Support Specialist

Atlanta, GA

$40K - $55K/yr

Under the direction of the Dean of the College of Health Professions and Program Director, the Academic Support Specialist is responsible for the Doctor of Occupational Therapy (OTD) Program ...

Mercer University

Academic Support Specialist

Atlanta, GA · On-site

$40K - $55K/yr

Under the direction of the Dean of the College of Health Professions and Program Director, the Academic Support Specialist is responsible for the Doctor of Occupational Therapy (OTD) Program ...

Broward college

Coordinator, Academic Support

Davie, FL · On-site

$42K - $49K/yr

Performs related work as directed. This position allows eligible veterans and their spouses to ... Additionally, promotes academic support services during college events as needed. Monthly - 5%: ...

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Director Academic Support information

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$11K

$71.2K

$101.5K

How much do director academic support jobs pay per year?

As of Jun 20, 2026, the average yearly pay for director academic support in the United States is $71,228.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $92,500.00 per year, depending on experience, location, and employer.

What does a Director of Academic Support do?

A Director of Academic Support oversees programs and services that help students succeed academically at a school, college, or university. They manage tutoring centers, academic advising, and support initiatives for students facing academic challenges. Their responsibilities often include supervising staff, developing strategies to improve student outcomes, and ensuring compliance with institutional and accreditation standards. Directors of Academic Support work closely with faculty and administrators to enhance learning resources and promote student retention and success.

What is the difference between Director Academic Support vs Academic Advisor?

AspectDirector Academic SupportAcademic Advisor
CredentialsBachelor's or Master's degree, experience in academic support rolesBachelor's degree often required; counseling or education background preferred
Work EnvironmentAdministrative offices, student support centers, higher education institutionsCampus offices, student services, academic departments
ResponsibilitiesOverseeing academic support programs, managing staff, developing policiesAdvising students on course selection, academic planning, and resources

The main difference is that a Director Academic Support manages and oversees academic support programs and staff, focusing on strategic planning and program development. An Academic Advisor primarily works directly with students to guide their academic journey. Both roles require strong communication skills and a background in education, but the Director role involves leadership and administrative responsibilities, while the Advisor role is more student-focused.

What are some common challenges faced by a Director of Academic Support, and how can they be effectively managed?

A Director of Academic Support often faces challenges such as balancing the diverse needs of students, managing resource constraints, and ensuring effective coordination among faculty and support staff. Addressing these challenges requires strong communication skills, data-driven decision making, and the ability to foster collaboration across departments. Proactively implementing feedback systems, maintaining transparent processes, and regularly evaluating support programs can help ensure that services remain effective and responsive to student needs.

What are the key skills and qualifications needed to thrive as a Director of Academic Support, and why are they important?

To thrive as a Director of Academic Support, you need a strong background in educational leadership, program development, and data-driven decision making, typically supported by a master's degree in education or a related field. Familiarity with learning management systems (LMS), student information systems, and educational assessment tools is essential. Outstanding interpersonal skills, strategic thinking, and the ability to mentor staff are crucial soft skills for this position. These competencies ensure effective support services, improved student outcomes, and the successful management of academic support initiatives.
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Director Academic Support jobs near you
Infographic showing various Director Academic Support job openings in the United States as of June 2026, with employment types broken down into 91% Full Time, 3% Part Time, and 6% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $71,228 per year, or $34.2 per hour.
Director, Academic Advising

Director, Academic Advising

Ursuline College

Pepper Pike, OH • On-site

Full-time

Posted 4 days ago

Job description

Full-Time / Posted June 12, 2026
The Director, Academic Advising will work as a member of the Academic and Career Development (ACD) team within the Academic Enhancement Division at Gannon University - Ursuline College Campus. The Director will provide quality academic advising and coaching services to various populations of undergraduate students, especially freshmen and students experiencing barriers, to increase undergraduate student persistence and retention. The Director reports directly to the Executive Director at Gannon University and works closely with other members of the department, undergraduate faculty advisors, and other university student support offices. Must be able to support the University's Mission and Service Standards Framework. This position is located in Pepper Pike, Ohio, at Gannon University's Ursuline College Campus.
RESPONSIBILITIES
  • Assist first-time, full-time students with proactive academic planning based on their strengths and needs, including working with at-risk students.
  • Act as an advisor/coach and resource to any undergraduate student in need, which includes but not limited to assisting in building schedules, explaining academic policies and procedures, discussing major exploration, and referring students to university resources as needed.

  • In collaboration with the ACD team, plan, promote, and participate in activities to encourage students to successfully complete their degree and develop personal awareness.

  • Collaborate with all advisors (professional and faculty) to support students on academic warning/early alert referrals through programming, coaching, and providing resources.

  • Advise/coach a case load of undergraduate students.

  • Generate, maintain, and use academic records, including databases and spreadsheets. Maintain confidentiality of student records and assessments.

  • Assist the Executive Director in updating policies/procedures according to NACADA best practices.
  • Assist the Executive Director in collecting and analyzing retention data to set data-informed retention strategies.

  • Participate in university events, including but not limited to orientation, admitted student events, convocation, graduation, and university committees, etc.

  • Participate in department events, such as Career Fair, Major Mixer, etc.

QUALIFICATIONS
Education: A master's degree is required in a related field, e.g., higher education, education, or student personnel. Experience/Certification in academic coaching preferred.
Experience: At least five (5) years of experience in academic advising/academic coaching and student support services at the college/university level are required.
Licenses and Certifications: Although not required, certifications in academic coaching, or career services, and administering personality inventories (e.g., Myers-Briggs, etc.) will be considered favorable.
Interpersonal Skills: Excellent interpersonal, verbal, and written communication skills, including small group presentation skills.
Knowledge: Current theories and practices in higher education student development, retention, academic and career advising/coaching, and student support services.
Computer Skills: Working knowledge of Microsoft Word, Excel, Instagram, Canva, and PowerPoint; ability to operate standard office equipment.
Evening hours may be required to provide all students with access to ACD department resources. Occasional weekend hours for university events and activities such as Convocation, Commencement, New Student Orientation, and undergraduate Open House are expected.
HOW TO APPLY
Submit a cover letter and resume, including salary history and references to https://gannon.peopleadmin.com/postings/14671 .
Review of applications will begin immediately, and this position will remain open until filled.

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