Mayaguez, PR · Remote
$15.50/hr
Conduct outbound calls and/or campaigns when directed. Thoroughly document all customer ... High School diploma or GED 1 Year Call Center Exp Six months healthcare claims experience. Ability ...
Mayaguez, PR · Remote
$15.50/hr
Conduct outbound calls and/or campaigns when directed. Thoroughly document all customer ... High School diploma or GED 1 Year Call Center Exp Six months healthcare claims experience. Ability ...
$14.75 - $19.25/hr
... call center (Positive cultures, ME, Family issues, etc.). * Assist when appropriate in the orientation of new staff at the direction of the Director of Recovery Services. * Meet deadlines for any ...
$14.75 - $19.25/hr
... call center (Positive cultures, ME, Family issues, etc.). * Assist when appropriate in the orientation of new staff at the direction of the Director of Recovery Services. * Meet deadlines for any ...
Guaynabo, PR · On-site
$14.75 - $19.25/hr
... call center (Positive cultures, ME, Family issues, etc.). * Assist when appropriate in the orientation of new staff at the direction of the Director of Recovery Services. * Meet deadlines for any ...
Guaynabo, PR · On-site
$14.75 - $19.25/hr
... call center (Positive cultures, ME, Family issues, etc.). * Assist when appropriate in the orientation of new staff at the direction of the Director of Recovery Services. * Meet deadlines for any ...
Additionally, it has a comprehensive distribution network with 46 branches, a call center, and an ... Direct Connect). * Ensure routing, security, and resilience (HA, failover, periodic switchover ...
Additionally, it has a comprehensive distribution network with 46 branches, a call center, and an ... Direct Connect). * Ensure routing, security, and resilience (HA, failover, periodic switchover ...
Be Seen First
Guaynabo, PR · On-site
$12 - $13.50/hr
Are you an experienced bilingual or Spanish-speaking call center representative looking for a new ... Direct Deposit or Cash Card pay options * Paid Sick Leave * Paid Time Off * $12.00 - $13.50/Hour ...
Quick apply
Be Seen First
Guaynabo, PR · On-site
$12 - $13.50/hr
Are you an experienced bilingual or Spanish-speaking call center representative looking for a new ... Direct Deposit or Cash Card pay options * Paid Sick Leave * Paid Time Off * $12.00 - $13.50/Hour ...
Guaynabo, PR · On-site
$14.25 - $17.50/hr
... direct supervision. Follows standard operating procedures and performs duties in accordance with ... At least one year of pharmacy technician experience in a retail or call center environment. * At ...
Guaynabo, PR · On-site
$14.25 - $17.50/hr
... direct supervision. Follows standard operating procedures and performs duties in accordance with ... At least one year of pharmacy technician experience in a retail or call center environment. * At ...
San Juan, PR · On-site
Descripción del puesto El Gerente de BDC o Call Center (Centro Desarrollador de Negocios) es ... Revisar en conjunto con Sales Manager y Sales Director métricas actuales vs esperadas para ajustar ...
San Juan, PR · On-site
Descripción del puesto El Gerente de BDC o Call Center (Centro Desarrollador de Negocios) es ... Revisar en conjunto con Sales Manager y Sales Director métricas actuales vs esperadas para ajustar ...
San Juan, PR · On-site
$73K - $101K/yr
Also, it has a comprehensive distribution network with 46 branches, a call center, and an advanced ... and direct payroll-related matters. All efforts are focused on attracting, motivating, and ...
San Juan, PR · On-site
$73K - $101K/yr
Also, it has a comprehensive distribution network with 46 branches, a call center, and an advanced ... and direct payroll-related matters. All efforts are focused on attracting, motivating, and ...
Vega Baja, PR · On-site +1
$12/hr
We are currently looking for skilled Bilingual Call Center Interpreters that are available to work ... Requests for accommodation related to our application process can be directed to the Kelly Human ...
New
Quick apply
Vega Baja, PR · On-site +1
$12/hr
We are currently looking for skilled Bilingual Call Center Interpreters that are available to work ... Requests for accommodation related to our application process can be directed to the Kelly Human ...
New
Cabo Rojo, PR · Remote
$12/hr
We are currently looking for skilled Bilingual Call Center Interpreters that are available to work ... Requests for accommodation related to our application process can be directed to the Kelly Human ...
Quick apply
Cabo Rojo, PR · Remote
$12/hr
We are currently looking for skilled Bilingual Call Center Interpreters that are available to work ... Requests for accommodation related to our application process can be directed to the Kelly Human ...
Aguada, PR · Remote
$12/hr
We are currently looking for skilled Bilingual Call Center Interpreters that are available to work ... Requests for accommodation related to our application process can be directed to the Kelly Human ...
Quick apply
Aguada, PR · Remote
$12/hr
We are currently looking for skilled Bilingual Call Center Interpreters that are available to work ... Requests for accommodation related to our application process can be directed to the Kelly Human ...
Mayaguez, PR · On-site +1
$12/hr
We are currently looking for skilled Bilingual Call Center Interpreters that are available to work ... Requests for accommodation related to our application process can be directed to the Kelly Human ...
Quick apply
Mayaguez, PR · On-site +1
$12/hr
We are currently looking for skilled Bilingual Call Center Interpreters that are available to work ... Requests for accommodation related to our application process can be directed to the Kelly Human ...
Direct Debit, IVR Automatic Payment, Web Payment, Payment through a call center representative over the phone. * May perform follow-up on installation/service quality, greet walk-in customers.
Direct Debit, IVR Automatic Payment, Web Payment, Payment through a call center representative over the phone. * May perform follow-up on installation/service quality, greet walk-in customers.
PR · On-site
Direct Debit, IVR Automatic Payment, Web Payment, Payment through a call center representative over the phone. * May perform follow-up on installation/service quality, greet walk-in customers.
PR · On-site
Direct Debit, IVR Automatic Payment, Web Payment, Payment through a call center representative over the phone. * May perform follow-up on installation/service quality, greet walk-in customers.
San Juan, PR · Hybrid
Our Puerto Rico location operates a bilingual Spanish and English call center, providing clear and ... directing project tasks; or any combination of education and experience, which would provide an ...
Posted today
San Juan, PR · Hybrid
Our Puerto Rico location operates a bilingual Spanish and English call center, providing clear and ... directing project tasks; or any combination of education and experience, which would provide an ...
Posted today
PR · On-site
$19 - $24.50/hr
Website: . The Case Manager supports the Behavioral Health Contact Center team in responding to ... Direct members to appropriate levels of care, including outpatient services, inpatient treatment ...
PR · On-site
$19 - $24.50/hr
Website: . The Case Manager supports the Behavioral Health Contact Center team in responding to ... Direct members to appropriate levels of care, including outpatient services, inpatient treatment ...
The ideal candidate has recent experience in a Level I Trauma Center and is comfortable handling ... Weekly direct deposit Insurance: Malpractice insurance provided Support: Dedicated recruiter ...
The ideal candidate has recent experience in a Level I Trauma Center and is comfortable handling ... Weekly direct deposit Insurance: Malpractice insurance provided Support: Dedicated recruiter ...
Ensure proper setup of PSTN connectivity for Direct Routing. * Use the Teams Admin Center, Call Quality Dashboard (CQD), and Teams PowerShell to monitor call quality, latency, jitter, and packet loss
Ensure proper setup of PSTN connectivity for Direct Routing. * Use the Teams Admin Center, Call Quality Dashboard (CQD), and Teams PowerShell to monitor call quality, latency, jitter, and packet loss
Ensure proper setup of PSTN connectivity for Direct Routing. * Use the Teams Admin Center, Call Quality Dashboard (CQD), and Teams PowerShell to monitor call quality, latency, jitter, and packet loss
Ensure proper setup of PSTN connectivity for Direct Routing. * Use the Teams Admin Center, Call Quality Dashboard (CQD), and Teams PowerShell to monitor call quality, latency, jitter, and packet loss
The most popular types of Aaa Call Center jobs in Puerto Rico are:
For Director Aaa Call Center jobs in Puerto Rico, the most frequently searched job titles are:
The top searched job categories for Director Aaa Call Center jobs in Puerto Rico are:
Cities in Puerto Rico with the most Director Aaa Call Center job openings:
6.5
Based on 57 frontline employees who took The Breakroom Quiz
28th of 72 rated call and contact centers
Work Location: Remote-
Job Type: Full-time
Pay:Starting Rate $14.00 per hour
Bilingual: $15.50 per hour
About Firstsource
Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes.
We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, India and Mexico. Our 'rightshore' delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals.
Our clientele includes Fortune 500 and FTSE 100 companies.
Job Description:
Conduct outbound calls and/or campaigns when directed.
Thoroughly document all customer transactions in host system.
Adhere to scheduled shifts to ensure optimal phone coverage.
Ensure compliance to all regulatory guidelines.
Safeguard and secure all PHI from misuse in strict accordance with Information Security Policies and Procedures.
Follow safety guidelines outlined by Illness and Injury Prevention Program.
Specific qualifications for this medical role include:
High School diploma or GED
1 Year Call Center Exp
Six months healthcare claims experience.
Ability to read and interpret general business correspondence, procedure manuals, and specific plan documents
Basic mathematical skills
Intermediate typing skillsOther requirements include:Sitting for long periods of timeFlexibility of schedule especially when overtime is in placePrivate/secured room without distractionAbility to multitaskSpecific to processing: Able to look for data entry differences
Following written directions (emails, SOP documents)
Self-motivation
Ability to prioritize work
Thinking outside the box and making judgement calls
Ability to adapt to change
Get the full story on Breakroom
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