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Disney Plus Call Center Jobs in Puerto Rico (NOW HIRING)

3500 Square LLC

PR · On-site

$13.25 - $16.75/hr

Previous call center or customer service experience strongly preferred. * Ability to work on-site ... is a plus. What We Offer * Competitive hourly wage * Paid holidays, vacation, and sick leave

Transworld Systems Inc.

PR · On-site

$12.75 - $16/hr

Hourly Pay plus commission * Comprehensive Paid Training * Monthly Commission * Premier analytics ... Providing thorough, efficient, and accurate account updates on computer files for each call made or ...

Liberty Latin America Communications, Inc.

PR

Availability to work a flexible schedule which includes all hours of call center operation ... A + & Network + certifications are a plus. Coding Education experience or knowledge is a major plus.

Adecco

PR

$13 - $13.50/hr

... call center environment. Your responsibilities will include providing phone support to address ... Data entry experience is a plus * Knowledge of medical or health insurance terminology preferred

Bunzl Distribution Inc.

PR

$10.75 - $14.75/hr

High school diploma or equivalent required * 1+ years of customer service, call center, or account ... Experience with order entry, order processing, or ERP systems is a plus. * Strong communication ...

ABM

JANITORIAL CLEANER Dr Center Bayamon

Ponce, PR · On-site

$13.75 - $16.75/hr

If you have a disability and need assistance in completing the employment application, please call ... a plus Ability to work independently and manage time effectively Familiarity with cleaning ...

CGI Inc.

Passport Support Associate III

San Juan, PR · On-site

$19.57/hr

... at Agency/Center Information and Will-Call counters: o At the Information Station, ensure ... Hourly Rate: $19.57/hour, plus $5.09/hour toward benefits *CGI is required by law in some ...

All JobsDisney Plus Call Center JobsDisney Plus Call Center Jobs in Puerto Rico

Disney Plus Call Center information

What is a Disney Plus call center?

A Disney Plus Call Center job involves assisting customers with inquiries related to Disney+ subscriptions, billing, technical issues, and account management. Representatives provide support via phone, chat, or email, helping users troubleshoot streaming issues and navigate the platform. Strong communication skills and knowledge of Disney+ services are essential for this role.

What are the key skills and qualifications needed to thrive in the Disney Plus call center position, and why are they important?

To excel in a Disney Plus Call Center role, candidates should have strong customer service skills, excellent verbal communication abilities, and experience in a call center or customer support environment. Familiarity with CRM systems, help desk software, and streaming service platforms is often required, along with basic computer proficiency. Outstanding problem-solving skills, patience, and the ability to remain calm under pressure help individuals stand out in this position. These competencies are crucial for efficiently resolving customer inquiries and ensuring a positive experience for Disney Plus subscribers.

What are the typical daily responsibilities of a Disney Plus call center representative?

A Disney Plus Call Center representative primarily assists customers with streaming service issues, including account management, troubleshooting playback problems, and answering billing or subscription questions. Daily tasks involve handling incoming calls, emails, or chats, documenting customer interactions in support systems, and collaborating with team members or technical specialists to resolve complex issues. Representatives are also responsible for staying updated on service updates and product features to provide accurate information. This role requires a strong commitment to delivering excellent customer experiences in a fast-paced, team-oriented environment.

Does Disney Plus have remote jobs?

Disney Plus call center roles and similar customer service positions are increasingly available as remote jobs, especially in response to industry shifts toward flexible work arrangements. These roles typically require strong communication skills, familiarity with customer service tools, and the ability to work independently in a home environment. Availability of remote positions can vary based on the company's current hiring needs and policies.

What are popular job titles related to Disney Plus Call Center jobs in Puerto Rico?

For Disney Plus Call Center jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Disney Plus Call Center jobs in Puerto Rico look for?

The top searched job categories for Disney Plus Call Center jobs in Puerto Rico are:

Disney Plus Call Center jobs near you
Infographic showing various Disney Plus Call Center job openings in Puerto Rico as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, 2% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Bilingual Customer Service Representative

Oriental Financial Services LLC

Bayamon, PR • On-site

$14 - $17.50/hr

Full-time

Re-posted 8 days ago

Job description

Are you passionate about customer service? Join our Team, we have several Associate, Retail Channels (Call Center) opportunities to serve our customers while providing a best-in-class customer experience and building loyalty. You may work from our Contact Center in Minillas (Bayamón, PR).
The Associate, Retail Channels (Call Center), provides prompt, courteous, efficient, and best-in-class customer experience with precision and accuracy adhering to existing, operational, and security practices and procedures established.
MAJOR DUTIES & RESPONSIBILITIES:
  • Delivers a unique customer experience utilizing effective questioning and active listening skills to anticipate and determine customer needs ensuring a high level of satisfaction in adherence to established policies and procedures.
  • Educate customers on digital channel solutions and self-service applications available for their accounts.
  • Receives and channels a variety of customer inquiries through our call center to provide service, support, and provide expert advice regarding our products including referring customers to other divisions.
  • Ensures and promotes that all transactions and inquiries are managed within our compliance and regulatory standards.
  • Promotes and provides information on the bank's products, services, and channels. Identifies cross-selling opportunities and refers the customer to the appropriate sales team member.
  • Receives, records, and channels claims, and inquiries from customers or potential customers and provides applicable guidance.
  • Documents calls and service inquiries in existing bank systems and applications.
  • Escalates and refers customer matters to next-level management or appropriate operational areas.
  • Consistently provides the customer with a high level of quality service.
  • Provides support and services to internal customers and colleagues as required.
  • Performs other duties as assigned.

EDUCATION AND EXPERIENCE:
  • Associate or Bachelor's degree in Business Administration or related field required.
  • One (1) year of customer service, call center, or sales experience required. Retail environment preferred. An equivalent combination of education and experience may be considered.
  • Excellent customer service, interpersonal, problem-solving, and documentation skills are required both verbal and written.
  • Requires good telephone etiquette, listening, and communication skills.
  • Understanding of banking or financial products and services preferred.
  • Detail oriented and able to manage multiple priorities required.
  • Computer proficiency is required. Knowledge of MS Office and other business applications required.
  • Bilingual (English and Spanish required).
  • Availability to work any day of the week based on the established hours of operations, plus flexibility to work overtime according to business needs is required.

WORK AUTHORIZATION & ELEGIBILITY:
  • Legally authorized to work in the US is required. This position is of indefinite duration and requires candidates to have permanent or ongoing work authorization.
  • Employee is responsible for maintaining eligible work authorization throughout his tenure with the organization.

Oriental is an Equal Opportunity Employer (EEO/Affirmative Action for Veterans/Workers with Disabilities)
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