ZipRecruiter

Log In

1

Direct Workforce Jobs in Texas (NOW HIRING)

RoadVantage

Workforce Management Specialist

Austin, TX · On-site

Claims Direct Reports: No Exempt Status: Non-Exempt Job Purpose We are looking for a detail-oriented Workforce Management Specialist to join our Claims Team. This role is responsible for managing ...

Comfortsystemsusa

Director of Manufacturing

Houston, TX · On-site

Direct workforce planning, staffing, scheduling, training, and employee development for all production departments. * Establish and monitor key performance indicators (KPIs), production targets, and ...

TAS Energy Inc

Director of Manufacturing

Houston, TX · On-site

Direct workforce planning, staffing, scheduling, training, and employee development for all production departments. * Establish and monitor key performance indicators (KPIs), production targets, and ...

TAS Energy

Director of Manufacturing

Houston, TX · On-site

Direct workforce planning, staffing, scheduling, training, and employee development for all production departments. * Establish and monitor key performance indicators (KPIs), production targets, and ...

Comfortsystemsusa

Director of Manufacturing

Houston, TX · On-site

Direct workforce planning, staffing, scheduling, training, and employee development for all production departments. * Establish and monitor key performance indicators (KPIs), production targets, and ...

Career Team

Workforce Development Specialist

Waxahachie, TX · On-site

$45K - $55K/yr

At least a High School diploma and at least two years full-time experience with direct, human resource recruiting, social work, case management, business consulting, or workforce development * Strong ...

ASM Research

Workforce Manager

San Antonio, TX · On-site

Gathers feedback and recommendations for management, and executes changes as directed. * Partners with other team members to guarantee project success and customer satisfaction. Follows up on open ...

previous pagenext page

Showing results 21-40

All JobsDirect Workforce JobsDirect Workforce Jobs in Texas

Direct Workforce information

What is a direct workforce?

A Direct Workforce refers to employees who are directly hired and managed by a company, rather than through third-party agencies or contractors. These workers are typically on the company’s payroll, receive company benefits, and are fully integrated into the company's operations and culture. Managing a direct workforce allows organizations more control over work quality, scheduling, and alignment with company values. This approach can be particularly important in industries where specialized skills, consistent training, and adherence to company standards are critical.

What are the key skills and qualifications needed to thrive as a direct workforce employee?

To thrive as a Direct Workforce employee, you generally need a high school diploma or equivalent, good manual dexterity, and the ability to follow instructions accurately. Familiarity with workplace safety protocols and basic equipment operation is often required, with some roles benefiting from OSHA certifications or experience with inventory management systems. Reliability, teamwork, and strong communication are important soft skills for collaborating with supervisors and colleagues in fast-paced environments. These qualities ensure efficient workflow, safety, and quality output in roles that support essential production and operational functions.

How does a direct workforce professional typically collaborate with other departments to ensure staffing needs are met?

Direct Workforce professionals often work closely with HR, operations, and department managers to assess and fulfill immediate staffing requirements. They coordinate interviews, manage onboarding processes, and respond quickly to changes in demand by reallocating or sourcing additional staff. Regular communication and flexibility are essential, as they must align workforce planning with business objectives and operational schedules. This collaborative approach helps maintain productivity and supports a positive employee experience.

What is the difference between Direct Workforce vs Contract Worker?

AspectDirect WorkforceContract Worker
CredentialsTypically required to have company-specific onboarding and certificationsMay need industry-specific certifications, but less company-specific onboarding
Work EnvironmentFull-time, ongoing employment within the company's facilities or projectsTemporary, project-based, often remote or off-site
Employer UsageHired directly by the company as permanent or long-term staffHired through a staffing agency or as an independent contractor
Search & Comparison IntentOften searched for by companies seeking permanent staff; job seekers looking for stable employmentOften searched by companies for short-term needs; job seekers seeking flexible or project-based work

In summary, Direct Workforce refers to employees hired directly by a company for long-term roles, while Contract Workers are temporary staff hired through agencies or independently for specific projects. Both roles require relevant industry certifications but differ mainly in employment stability and work setup.

What are popular job titles related to Direct Workforce jobs in Texas?

For Direct Workforce jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Direct Workforce jobs in Texas look for?

The top searched job categories for Direct Workforce jobs in Texas are:

What cities in Texas are hiring for Direct Workforce jobs?

Cities in Texas with the most Direct Workforce job openings:

Direct Workforce jobs near you
Infographic showing various Direct Workforce job openings in Texas as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Workforce Management Specialist

Austin, TX • On-site

RoadVantage
Insurance Services • 11 - 50 employees
Learn more about RoadVantageexternal

Full-time

Re-posted 22 days ago

Job description

Workforce Management Specialist
Job Description
Title: Workforce Management Specialist
Reports to: Claims Manager
Department: Claims
Direct Reports: No
Exempt Status: Non-Exempt
Job Purpose
We are looking for a detail-oriented Workforce Management Specialist to join our Claims Team. This role is responsible for managing workforce management applications, creating accurate staff forecasts and projections, generating performance and employee metric reports, and optimizing staffing levels to ensure service goals are consistently met. The ideal candidate has strong analytical skills and hands-on experience with WFM tools in a call center environment.

Essential Job Functions
  • Monitor real-time staffing conditions and make intraday adjustments to support service level goals
  • Maintain and audit employee schedules, time-off requests, and schedule changes within WFM systems
  • Analyze trends and provide recommendations related to staffing, scheduling, productivity, and operational efficiency
  • Support implementation and continuous improvement of workforce management processes and reporting tools
  • Prepare and analyze employee metric reports (attendance, performance, productivity, and quality metrics) to support staffing projections and operational decision-making
  • Create and maintain employee schedules
  • Partner with Claims leadership, training, and quality teams to align staffing plans with business objectives
  • Provide ad hoc reporting and workforce analysis as requested by leadership
  • Assist with capacity planning and budgeting for future hiring needs

Minimum Qualifications
  • 2–4 years of experience in Workforce Management, preferably in a call center or contact center environment
  • Strong experience with Workforce Management (WFM) systems and forecasting methodologies
  • Advanced proficiency in Microsoft Excel (pivot tables, VLOOKUP, charts, data analysis)
  • Solid understanding of call center metrics (Service Level, AHT, Occupancy, Adherence, etc.)
  • Experience creating and analyzing employee performance and attendance reports
  • Strong analytical, organizational, and communication skills with the ability to present data-driven recommendations to leadership

Preferred Qualifications
  • Experience with the NICE InContact platform (highly preferred)
  • Familiarity with other WFM tools (e.g., NICE WFM, Verint, Genesys, or similar)
  • Experience with data visualization tools (Power BI, etc.)
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

Apply