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Direct Workforce Jobs in Texas (NOW HIRING)

Oscar Health

Program Lead, Workforce Management

Dallas, TX · Remote

$67K - $89K/yr

You will report into the Associate Director, Workforce Management. Work Location: This is a remote position, open to candidates who reside in: Dallas, Texas. You will be fully remote; however, our ...

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Career Team

Workforce Development Specialist-ES

Denton, TX · On-site

$45K - $55K/yr

At least a High School diploma and at least two years full-time experience with direct, human resource recruiting, social work, case management, business consulting, or workforce development * Strong ...

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Direct Workforce information

How does a Direct Workforce professional typically collaborate with other departments to ensure staffing needs are met?

Direct Workforce professionals often work closely with HR, operations, and department managers to assess and fulfill immediate staffing requirements. They coordinate interviews, manage onboarding processes, and respond quickly to changes in demand by reallocating or sourcing additional staff. Regular communication and flexibility are essential, as they must align workforce planning with business objectives and operational schedules. This collaborative approach helps maintain productivity and supports a positive employee experience.

What are the key skills and qualifications needed to thrive as a Direct Workforce employee, and why are they important?

To thrive as a Direct Workforce employee, you generally need a high school diploma or equivalent, good manual dexterity, and the ability to follow instructions accurately. Familiarity with workplace safety protocols and basic equipment operation is often required, with some roles benefiting from OSHA certifications or experience with inventory management systems. Reliability, teamwork, and strong communication are important soft skills for collaborating with supervisors and colleagues in fast-paced environments. These qualities ensure efficient workflow, safety, and quality output in roles that support essential production and operational functions.

What is the difference between Direct Workforce vs Contract Worker?

AspectDirect WorkforceContract Worker
CredentialsTypically required to have company-specific onboarding and certificationsMay need industry-specific certifications, but less company-specific onboarding
Work EnvironmentFull-time, ongoing employment within the company's facilities or projectsTemporary, project-based, often remote or off-site
Employer UsageHired directly by the company as permanent or long-term staffHired through a staffing agency or as an independent contractor
Search & Comparison IntentOften searched for by companies seeking permanent staff; job seekers looking for stable employmentOften searched by companies for short-term needs; job seekers seeking flexible or project-based work

In summary, Direct Workforce refers to employees hired directly by a company for long-term roles, while Contract Workers are temporary staff hired through agencies or independently for specific projects. Both roles require relevant industry certifications but differ mainly in employment stability and work setup.

What is a Direct Workforce?

A Direct Workforce refers to employees who are directly hired and managed by a company, rather than through third-party agencies or contractors. These workers are typically on the company’s payroll, receive company benefits, and are fully integrated into the company's operations and culture. Managing a direct workforce allows organizations more control over work quality, scheduling, and alignment with company values. This approach can be particularly important in industries where specialized skills, consistent training, and adherence to company standards are critical.
What are popular job titles related to Direct Workforce jobs in Texas? For Direct Workforce jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Direct Workforce jobs in Texas look for? The top searched job categories for Direct Workforce jobs in Texas are:
What cities in Texas are hiring for Direct Workforce jobs? Cities in Texas with the most Direct Workforce job openings:
Direct Workforce jobs near you
Infographic showing various Direct Workforce job openings in Texas as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.
Program Lead, Workforce Management

Program Lead, Workforce Management

Oscar Health

Dallas, TX • Remote

$67K - $89K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

New

Oscar Health rating

6.9

Company rating: 6.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

239th of 281 rated insurance

Job description

Hi, we're Oscar. We're hiring a Program Lead to join our Workforce Management team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

The Workforce Management Program Lead supports the management, optimization, and implementation of workforce management program tools in support of achieving organizational goals. You are responsible to implement lean, repeatable and scalable tools and techniques and independently represent the team within the broader organization.

You will report into the Associate Director, Workforce Management.

Work Location: This is a remote position, open to candidates who reside in: Dallas, Texas. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area. #LI-Remote

Pay Transparency: The base pay for this role is: $67,813 - $89,004 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities:

  • With support from leadership, help identify risks; respond to and resolve issues/errors/escalations through investigation to inform insights for short/medium/long-term technology-enabled processes and solutions
  • Coordinate projects and processes to help ensure key milestones and service levels are met
  • Partner with leadership to strategize, implement, and manage arrangements aimed at lowering overall cost or improving outcomes
  • Partner with cross-functional teams to ensure action plans align with continuous improvement goals, and participate in collaboration with peers and cross-functional stakeholders
  • Gather and analyze data, finding trends and insights, to root cause problems and identify countermeasures.
  • Provide recommendations that ensure financial discipline and quality
  • Support identifying and implementing process improvement initiatives, as well as mindset shifts, to optimize operational efficiency and achieve performance targets
  • Compliance with all applicable laws and regulations
  • Other duties as assigned

Requirements:

  • 1+ years of professional experience in Workforce Management
  • Extensive experience managing NICE IEX or InContact systems
  • 1+ years of experience using data and metrics to drive improvements
  • 1+ years of experience in process improvement and workflow design
  • 1+ years of experience in developing and presenting information and recommendations aimed at Senior Leadership
  • Proficiency in Excel or Sheets

Bonus points:

  • ACA marketplace, provider network, claims, healthcare quality, or provider data experience
  • Training or experience applying Continuous Process Improvement or Lean Six Sigma principles
  • Experience with project coordination or management in a matrixed organization
  • Contact center leadership experience
  • Experience using SQL

This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here.

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.

Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.

Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.

California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy.

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