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Direct Service Provider Jobs in Virginia (NOW HIRING)

Lender Service Provider LLC

IT Help Desk I

Fairfax, VA · On-site

$45K - $65K/yr

Lenderworks' mortgage services platform encompasses the areas of Secondary Marketing, Post Closing ... Provide front line technical support for all technical user requests through email, phone and in ...

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How much do direct service provider jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for direct service provider in Virginia is $15.67, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $17.88 per hour, depending on experience, location, and employer.

What is a direct service provider?

Direct Service Providers (DSPs) are professionals who offer hands-on support and assistance to individuals with disabilities or special needs. Their work often includes helping clients with daily living activities, personal care, transportation, and participation in community activities. DSPs play a crucial role in promoting independence, empowerment, and quality of life for the people they serve. They may work in residential homes, day programs, or clients' personal residences, ensuring that each individual receives the care and support they need.

What are some common challenges direct service providers face when supporting clients, and how can these be managed?

Direct Service Providers often encounter challenges such as managing clients with diverse and complex needs, navigating emotional situations, and balancing administrative tasks with direct care. These challenges can be managed by leaning on strong communication skills, seeking regular supervision or peer support, and utilizing ongoing training opportunities to stay informed about best practices. Building trust and maintaining professional boundaries with clients are also crucial for success and personal well-being in this role.

What are the key skills and qualifications needed to thrive as a direct service provider, and why are they important?

To thrive as a Direct Service Provider, you generally need a high school diploma or equivalent, basic caregiving skills, and knowledge of safety and health protocols. Familiarity with client documentation systems, first aid/CPR certification, and assistive technology is often required. Patience, strong interpersonal communication, and problem-solving abilities are essential soft skills for building trust and supporting clients effectively. These skills and qualifications are critical to ensuring client well-being, safety, and the delivery of high-quality, person-centered care.

What is the difference between Direct Service Provider vs Personal Care Assistant?

AspectDirect Service ProviderPersonal Care Assistant
CertificationsVaries; often includes training or certification depending on stateOften requires certification or training, such as CPR or first aid
Work EnvironmentCommunity settings, clients' homes, healthcare facilitiesPrimarily in clients' homes or healthcare settings
Employer & Industry UsageHome care agencies, healthcare providers, community organizationsHome health agencies, private clients, healthcare facilities
Job FocusProviding a range of support services including personal care, companionship, and assistance with daily activitiesAssisting with personal care, mobility, and daily living tasks

Both roles involve supporting individuals with daily needs, but a Direct Service Provider often has a broader scope of services and may work in various settings, while a Personal Care Assistant typically focuses on personal care tasks primarily in home environments.

Is a degree needed to be a direct service provider?

A degree is not typically required to become a direct service provider, but relevant certifications, training, and experience are often necessary depending on the specific role and setting. Many positions prioritize skills, compassion, and knowledge of the population served over formal education levels.

Is a direct service provider a good career?

A direct service provider is a role that involves assisting individuals with daily needs, often in healthcare, social services, or community programs. It can be a rewarding career for those interested in helping others, with opportunities for certification, skill development, and job stability, though it may also involve physically and emotionally demanding work. Overall, it is considered a stable and meaningful career path for those committed to service work.
More about Direct Service Provider jobs

What are popular job titles related to Direct Service Provider jobs in Virginia?

For Direct Service Provider jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Direct Service Provider jobs in Virginia look for?

The top searched job categories for Direct Service Provider jobs in Virginia are:

Direct Service Provider jobs near you
Infographic showing various Direct Service Provider job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $32,601 per year, or $15.7 per hour.

Provider Network Operations Advisor - Cigna Healthcare - Hybrid

Cigna

Mclean, VA • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Cigna Healthcare rating

8.3

Company rating: 8.3 out of 10

Based on 239 frontline employees who took The Breakroom Quiz

40th of 888 rated healthcare providers

Job description

Join our team as a Provider Network Operations Advisor, playing a key role in creating and maintaining provider networks that deliver quality, affordability, and access to care. This role shapes provider network strategy across a matrixed group of partners, using data to driveinitiatives that support Cigna Enterprise goals and directly impact our clients and customers.

Key Responsibilities

Provider Data Resolution

  • Support the management and implementation of provider, hospital, and ancillary networks by researching and resolving provider data issues, including demographic, claims, and system loading errors.
  • Troubleshoot issues escalated by Market Network Advisors using Cigna systems such as HCPM, Cognos, and the Developer Database.
  • Respond to questions from the Contracting team and matrix partners related to provider locations, policies, and data accuracy.
  • Perform rate and fee schedule audits upon request.
  • Support accurate loading of provider contracts and reimbursement methodologies.

Market Guidebooks

  • Create, manage, and maintain Market Guidebooks, including rate updates, provider inclusion/exclusion, and audit documentation.
  • Advise Market leadership and the National Alternative Access Network Manager on market-specific network dynamics.
  • Participate in quarterly reviews, identify corrections, and assist with provider terminations, additions, and updates.

Alternative Access Network (AAN)

  • Serve as the market subject matter expert for Alternative Access Networks, including inclusion/exclusion criteria and anchor providers.
  • Develop and maintain the AAN field guide for Contracting teams.
  • Coordinate, edit, and approve AAN communications, such as provider notices and Sales materials.
  • Conduct provider research and approve mailing lists for new or expanded product offerings.
  • Perform ongoing network maintenance, answer questions, and resolve issues.
  • Partner with the Network Manager on Split TIN handling and loading for IFP.

Affordability

  • Facilitate monthly affordability calls and agendas.
  • Monitor opportunity detection tools and support total medical cost savings through provider research, claims analysis, action planning, and outcome monitoring.
  • Partner with Market Medical Directors and Data Analytics on savings opportunities.
  • Perform medical benchmarking and network modeling using HPN tools.

Compliance - Network Adequacy & State Filings

  • Partner with matrix teams to ensure accurate provider data for filings, including hospital listings and state-specific requirements for the Mid-Atlantic market.
  • Support recruitment efforts to address network adequacy gaps by validating provider locations, specialties, and viability.

HSCRC - State of Maryland

  • Represent the market on monthly state-facilitated calls.
  • Provide regulatory updates to Contracting leadership and the Market Medical Director.
  • Participate in AHEAD learning activities and support related initiatives.

Regulatory Compliance - Mid-Atlantic

  • Support subject matter expertise related to the No Surprises Act, CMS guidance, and federal and state regulations.
  • Partner with business owners to ensure workflows and policies are implemented in a timely manner.
  • Identify operational gaps and recommend process improvements.

Qualifications

  • Bachelor's degree or equivalent experience required.
  • 5+ years of experience in provider network management or healthcare insurance.
  • Project management experience preferred.
  • Strong analytical, problem-solving, and critical-thinking skills.
  • Excellent communication, stakeholder management, and organizational skills.
  • Healthcare compliance and regulatory experience preferred.
  • Knowledge of CMS regulations, NSA, and reimbursement structures preferred.
  • Ability to work independently and manage multiple priorities.
  • Proficiency in Microsoft Office; Cigna systems experience preferred.
  • Local market knowledge preferred.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 79,700 - 132,800 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.


At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.


About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

What Cigna Healthcare employees say

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About Cigna

Sourced by ZipRecruiter

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Bloomfield, CT, US

Social media

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