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Digital Program Director Jobs in Columbia, SC (NOW HIRING)

... direct digital and pneumatic control systems · Provides technical assistance with the design of ... Referral program * Relocation assistance * Vision insurance * $18-$50 depending on experience ...

Direct our presence on customer evaluation networks, prioritizing aggressive investment and ... Lifecycle & Nurture Programs: Own the operational architecture for user segmentation, email ...

This individual is a member of Unum's Customer Experience (CX) Program with a mission to equip and ... Experience delivering data and/or digital based solutions that have a direct impact on customer ...

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Digital Program Director information

See Columbia, SC salary details

$62.4K

$88K

$119.3K

How much do digital program director jobs pay per year?

As of Aug 18, 2026, the average yearly pay for digital program director in Columbia, SC is $88,037.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,500.00 and $107,800.00 per year, depending on experience, location, and employer.

What is a digital program director?

A Digital Program Director is a professional responsible for overseeing and managing digital initiatives within an organization. This role involves planning, executing, and optimizing digital programs such as marketing campaigns, online content strategies, or digital product launches. Digital Program Directors coordinate cross-functional teams, monitor project progress, and ensure that digital strategies align with the company's goals. They also track performance metrics and adjust strategies to improve outcomes.

What are the key skills and qualifications needed to thrive as a digital program director?

To thrive as a Digital Program Director, you need expertise in digital strategy, project management, and leadership, typically supported by a bachelor’s or master’s degree in marketing, communications, or a related field. Familiarity with project management tools (like Asana or Trello), analytics platforms (such as Google Analytics), and digital marketing systems is essential. Strong communication, problem-solving, and stakeholder management skills help you lead teams and align projects with business goals. These skills ensure the successful execution of digital initiatives that drive organizational growth and innovation.

How does a digital program director typically collaborate with cross-functional teams to ensure the success of digital initiatives?

A Digital Program Director regularly works with cross-functional teams, including marketing, IT, design, and analytics, to align project goals and ensure seamless execution of digital programs. They facilitate communication between departments, manage timelines, and resolve any roadblocks that arise. By providing strategic direction and fostering a collaborative environment, they help ensure that all stakeholders are working towards shared objectives and that digital initiatives are delivered on time and within budget.

What is the difference between Digital Program Director vs Digital Marketing Manager?

AspectDigital Program DirectorDigital Marketing Manager
Required CredentialsBachelor's degree; often advanced degrees in business or digital fields; certifications in project management or digital strategyBachelor's degree in marketing, communications, or related field; certifications like Google Ads or HubSpot
Work EnvironmentOversees multiple digital projects and teams, strategic planning, high-level decision makingExecutes marketing campaigns, manages digital channels, focuses on marketing tactics
Employer & Industry UsageUsed in large corporations, agencies, and organizations with complex digital initiativesCommon in marketing departments across various industries

The Digital Program Director focuses on overseeing multiple digital projects and strategic initiatives, while the Digital Marketing Manager concentrates on executing marketing campaigns and managing digital channels. Both roles require digital expertise but differ in scope and responsibilities.

What are the most commonly searched types of Digital Program jobs in Columbia, SC?

The most popular types of Digital Program jobs in Columbia, SC are:

What job categories do people searching Digital Program Director jobs in Columbia, SC look for?

The top searched job categories for Digital Program Director jobs in Columbia, SC are:

What cities near Columbia, SC are hiring for Digital Program Director jobs?

Cities near Columbia, SC with the most Digital Program Director job openings:

Infographic showing various Digital Program Director job openings in Columbia, SC as of June 2026, with employment types broken down into 89% Full Time, 10% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $88,037 per year, or $42.3 per hour.

Senior Director - Reliability Operations

Gap Inc.

Columbia, SC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Gap rating

6.7

Company rating: 6.7 out of 10

Based on 276 frontline employees who took The Breakroom Quiz

30th of 104 rated fashion retailers


Job description

About Gap Inc.

At Gap Inc., we create culture as much as we create clothes. Our ambition is to become a high-performing house of iconic American brands that shape culture.

Our portfolio—Old Navy, Gap, Banana Republic, and Athleta—each brings a distinct point of view to how we show up in the world and serve our customers.

Old Navy democratizes style with quality and value for all. Gap champions originality through essential pieces that celebrate individuality. Banana Republic is rooted in a spirit of discovery, creating modern pieces inspired by craftsmanship and travel. Athleta champions the Power of She through confidence, strength, and movement.

We’re driven by a shared purpose: to bridge gaps—between people, perspectives, and possibilities—to create a better world.

We’re building a team that performs at a high level—people who think boldly, take ownership, and turn ideas into impact. If you’re ready to learn fast and help shape what’s next, you’ll fit right in.

About the role

The Senior Director - Reliability Operations, is a strategic leader accountable for ensuring the reliability, availability, and performance of the enterprise technology ecosystem. This role oversees all ITIL-based service management functions, Site Reliability Engineering (SRE), the ServiceNow Platform, Mission Control, and Live Sight Insights. This leader drives operational excellence through a proactive reliability strategy that combines process discipline, automation, observability, and real-time insights. They will partner closely with engineering, infrastructure, cybersecurity, and product teams to build and sustain resilient systems that power Gap Inc.’s digital and in-store experiences. As a thought leader, the Sr. Director will shape the long-term vision for operational reliability and service management—defining modern capabilities, optimizing service performance, and establishing an innovation-driven reliability culture.

What you'll do

Strategic Leadership & Vision 

  • Define and execute the enterprise Reliability Operations strategy, ensuring alignment with business objectives and technology roadmaps. 
  • Lead transformation of ITIL functions into agile, data-driven service management capabilities across incident, problem, change, and configuration management. 
  • Partner with senior technology and business leaders to embed reliability and performance metrics into product development and operational planning. 

Operational Excellence & Reliability Engineering 

  • Lead Site Reliability Engineering (SRE) practices across platforms and services—driving automation, self-healing capabilities, and proactive monitoring to achieve measurable service resiliency improvements. 
  • Establish standards for availability, latency, scalability, and operational efficiency through engineering-driven reliability principles. 
  • Champion reliability by design—ensuring observability, capacity planning, and chaos testing are core to delivery processes. 

Mission Control & LiveSight Insights 

  • Oversee the Mission Control organization responsible for real-time system monitoring, incident command, and critical event management. 
  • Drive adoption of Live Sight Insights to create predictive and actionable intelligence on service health and performance trends. 
  • Enable enterprise visibility of key metrics through intuitive dashboards and business-impact-based alerting models. 

ServiceNow Governance Ownership 

  • Own the ServiceNow Platform governance strategy and roadmap, ensuring it enables ITIL process excellence, automation, and collaboration on cross-enterprise workflow integration. 
  • Collaborate with product and engineering teams to provide industry best practices for ServiceNow’s capabilities including IT, HR, Security, and Enterprise Operations. 
  • Lead a platform governance mindset—focusing on reliability, scalability, and ease of use. 

People Leadership & Culture 

  • Build, inspire, and develop a high-performing global Reliability Operations team that embodies accountability, collaboration, and innovation. 
  • Foster a culture of data-driven decision making, continuous learning, and operational excellence. 
  • Serve as a mentor and coach to emerging leaders—raising the organizational bar for reliability engineering and service leadership. 

Cross-Functional Partnership 

  • Work closely with Software Engineering, Infrastructure, Cybersecurity, and Business Technology teams to ensure reliability objectives are integrated end-to-end. 
  • Partner with Enterprise Architecture and Program Management to align technology investments with reliability outcomes. 
  • Act as a trusted advisor to executive leadership on reliability strategy, risk posture, and performance health of the enterprise environment. 
Who you are
  • Proven strategic leader with success driving operational transformation at scale in global, complex environments for more than 10 years. 
  • Deep expertise in ITIL frameworks, SRE principles, ServiceNow platform administration and architecture, and modern observability practices. 
  • Strong technical understanding across infrastructure, cloud operations, automation, and service management ecosystems. 
  • Exceptional ability to influence at all levels—translating technical reliability concepts into business impact and strategic value. 
  • Passionate about developing people and creating a culture of ownership, reliability, and continuous improvement. 
  • Demonstrated track record of leading large, diverse teams and delivering measurable improvements in service reliability, performance, and user satisfaction. 
  • A high performing leader—operating with strategic agility, executive presence, and the ability to build organizational alignment through clarity, accountability, and purpose. 

Salary Range: $236,700.00 - $319,500.00
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

Benefits at Gap Inc.
  • Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
  • One of the most competitive Paid Time Off plans in the industry.*
  • Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
  • Employee stock purchase plan.*
  • Medical, dental, vision and life insurance.*
  • See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.


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