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Digital Operations Manager Jobs in Kansas (NOW HIRING)

The Operations Manager serves as the senior on‑site leader responsible for operational delivery ... Familiarity with automation, AI‑enabled tools, or digital transformation initiatives.

The Operations Manager serves as the senior onsite leader responsible for operational delivery ... Familiarity with automation, AIenabled tools, or digital transformation initiatives. COMPENSATION ...

The Operations Manager serves as the senior onsite leader responsible for operational delivery ... Familiarity with automation, AIenabled tools, or digital transformation initiatives. WANT AN ...

The Operations Manager serves as the senior on-site leader responsible for operational delivery ... Familiarity with automation, AI-enabled tools, or digital transformation initiatives. COMPENSATION ...

Responsibilities Quality Operations Manager (by clicking this link you are being referred to an ... Advance implementation of digital and data-driven quality solutions, including analytics ...

The Manager, Ad Operations role is a key member of StackAdapt's Ad Operations team, leading a team ... related digital media function * Direct people management experience, ideally leading a team ...

... operations to create enterprise value for clients. Accenture is growing our practice to help our ... The Banking & Capital Markets Digital Assets Manager will be focused on supporting the development ...

... operations to create enterprise value for clients. Accenture is growing our practice to help our ... The Banking & Capital Markets Digital Assets Manager will be focused on supporting the development ...

You will work closely with stakeholders across marketing, sales, operations, and client success ... Manage digital ad campaigns across display and social channels, continuously testing creative ...

You will work closely with stakeholders across marketing, sales, operations, and client success ... Manage digital ad campaigns across display and social channels, continuously testing creative ...

You will work closely with stakeholders across marketing, sales, operations, and client success ... Manage digital ad campaigns across display and social channels, continuously testing creative ...

You will work closely with stakeholders across marketing, sales, operations, and client success ... Manage digital ad campaigns across display and social channels, continuously testing creative ...

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Digital Operations Manager information

See Kansas salary details

$14

$28

$42

How much do digital operations manager jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for digital operations manager in Kansas is $28.25, according to ZipRecruiter salary data. Most workers in this role earn between $19.10 and $34.38 per hour, depending on experience, location, and employer.

What does a digital operations manager do?

A Digital Operations Manager oversees the technology, processes, and strategies that drive a company's digital operations. They ensure smooth execution of digital initiatives, optimize workflows, and maintain system integrations. Their responsibilities often include managing website performance, data analytics, automation, and cross-functional collaboration. They work closely with marketing, IT, and product teams to enhance digital efficiency and customer experience. The role requires strong technical knowledge, problem-solving skills, and adaptability in a fast-changing digital landscape.

What are the key skills and qualifications needed to thrive as a digital operations manager?

To thrive as a Digital Operations Manager, you need strong project management abilities, analytical thinking, and a background in digital platforms or e-commerce, often supported by a relevant degree and experience. Familiarity with tools like Google Analytics, CRM systems, workflow automation platforms, and certifications such as PMP or Agile are highly valuable. Excellent communication, leadership, and problem-solving skills help you guide teams and coordinate across departments effectively. These capabilities ensure seamless execution of digital strategies, optimize operational efficiency, and support business growth in dynamic digital environments.

Can a digital operations manager be remote?

Digital operations managers can often work remotely, especially in organizations that rely on digital tools, cloud-based platforms, and communication technologies. Remote work arrangements depend on company policies, the nature of the responsibilities, and the need for collaboration or on-site presence. Many roles in digital operations are adaptable to remote or hybrid work environments, provided the necessary skills and tools are in place.

How do you become a digital operations manager?

To become a digital operations manager, candidates typically need a bachelor's degree in business, technology, or a related field, along with experience in digital marketing, project management, or operations. Developing skills in data analysis, process optimization, and familiarity with digital tools like CRM or CMS platforms is essential. Earning certifications such as PMP or Six Sigma can also enhance qualifications for this role.

Is a digital operations manager a high paying job?

Digital operations managers typically earn above-average salaries compared to many other roles, with compensation influenced by experience, industry, and location. They often require skills in project management, data analysis, and familiarity with digital tools, which can contribute to higher pay levels.

What are popular job titles related to Digital Operations Manager jobs in Kansas?

For Digital Operations Manager jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Digital Operations Manager jobs in Kansas look for?

The top searched job categories for Digital Operations Manager jobs in Kansas are:

What cities in Kansas are hiring for Digital Operations Manager jobs?

Cities in Kansas with the most Digital Operations Manager job openings:

Infographic showing various Digital Operations Manager job openings in Kansas as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $58,766 per year, or $28.3 per hour.

Operations Manager

MCI Careers

Wichita, KS

Full-time

Re-posted 22 days ago


Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. 

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. 

The Operations Manager serves as the senior on‑site leader responsible for operational delivery, client partnership, and performance results. This role ensures alignment between organizational goals, workforce execution, and service excellence.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities

  • Oversee day‑to‑day management of the account and maintain communication with client operational contacts.
  • Drive performance outcomes to achieve SLAs, KPIs, and quality expectations.
  • Lead, mentor, and develop functional leaders to ensure consistent execution.
  • Manage client updates, reporting, and escalation handling.
  • Ensure alignment across Quality, Training, Workforce, and Talent Acquisition functions.
  • Identify opportunities to enhance processes, improve efficiency, and elevate customer experience.
  • Maintain compliance with company policies, security requirements, and regulatory standards.

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Bachelor’s degree in Business Administration, Operations Management, or related field (or equivalent experience).
  • 3 years of contact center/BPO leadership experience with multi-functional oversight.
  • Proven success managing large teams through layered leadership structures.
  • Strong financial management capabilities including budgeting, forecasting, and cost control.
  • Demonstrated ability to build and maintain client relationships, including executive-level stakeholders.
  • Experience achieving KPI performance, delivering SLAs, and leading continuous improvement initiatives.
  • Advanced decision‑making and problem‑solving skills in fast-paced environments.
  • Strong knowledge of workforce planning, quality frameworks, and operational analytics.
  • Excellent communication, presentation, and change management abilities.

Nice to Have

  • Experience within fintech, financial services, or regulated industries.
  • Six Sigma, Lean, or similar process improvement certifications.
  • Experience launching new programs or scaling operations.
  • Familiarity with automation, AI‑enabled tools, or digital transformation initiatives.

MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

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