... ◾Build and manage your own client portfolio with guidance from experienced mentors ◾Track ... S. ◾Able to pass a background check ◾Tech-savvy and comfortable using Zoom and digital tools ...
... ◾Build and manage your own client portfolio with guidance from experienced mentors ◾Track ... S. ◾Able to pass a background check ◾Tech-savvy and comfortable using Zoom and digital tools ...
Client Success Manager
Northridge, CA · On-site
... ◾Build and manage your own client portfolio with guidance from experienced mentors ◾Track ... S. ◾Able to pass a background check ◾Tech-savvy and comfortable using Zoom and digital tools ...
Client Success Manager
Northridge, CA · On-site
... ◾Build and manage your own client portfolio with guidance from experienced mentors ◾Track ... S. ◾Able to pass a background check ◾Tech-savvy and comfortable using Zoom and digital tools ...
... ◾Build and manage your own client portfolio with guidance from experienced mentors ◾Track ... S. ◾Able to pass a background check ◾Tech-savvy and comfortable using Zoom and digital tools ...
... ◾Build and manage your own client portfolio with guidance from experienced mentors ◾Track ... S. ◾Able to pass a background check ◾Tech-savvy and comfortable using Zoom and digital tools ...
Client Success Manager
San Jose, CA · On-site
... ◾Build and manage your own client portfolio with guidance from experienced mentors ◾Track ... S. ◾Able to pass a background check ◾Tech-savvy and comfortable using Zoom and digital tools ...
Client Success Manager
San Jose, CA · On-site
... ◾Build and manage your own client portfolio with guidance from experienced mentors ◾Track ... S. ◾Able to pass a background check ◾Tech-savvy and comfortable using Zoom and digital tools ...
Client Success Manager
Pomona, CA · On-site
... ◾Build and manage your own client portfolio with guidance from experienced mentors ◾Track ... S. ◾Able to pass a background check ◾Tech-savvy and comfortable using Zoom and digital tools ...
Client Success Manager
Pomona, CA · On-site
... ◾Build and manage your own client portfolio with guidance from experienced mentors ◾Track ... S. ◾Able to pass a background check ◾Tech-savvy and comfortable using Zoom and digital tools ...
Client Success Manager
San Diego, CA · On-site
PTO
Develop Client Success Plans / Strategies unique to each client in your portfolio. * Use client management tools to track client activities, project tasks and communication; take a proactive approach ...
Client Success Manager
San Diego, CA · On-site
PTO
Develop Client Success Plans / Strategies unique to each client in your portfolio. * Use client management tools to track client activities, project tasks and communication; take a proactive approach ...
... Success Manager role ... We do this by understanding and facilitating a client's needs in the digital and traditional ...
... Success Manager role ... We do this by understanding and facilitating a client's needs in the digital and traditional ...
Client Success Manager
Santa Clara, CA · On-site
ITMC is seeking a Customer Success Manager (CSM) to manage and grow a portfolio of existing SLED accounts. This role is responsible for building trusted customer relationships, driving retention ...
Quick apply
Client Success Manager
Santa Clara, CA · On-site
ITMC is seeking a Customer Success Manager (CSM) to manage and grow a portfolio of existing SLED accounts. This role is responsible for building trusted customer relationships, driving retention ...
Client Success Manager
San Francisco, CA · On-site
Medical
Dental
Vision
Life
Retirement
PTO
About the Role As a Merchant Success Manager (MSM), you will play a critical role in supporting and ... You have 2+ years of experience in client-facing sales roles, increasing customer satisfaction ...
Client Success Manager
San Francisco, CA · On-site
Medical
Dental
Vision
Life
Retirement
PTO
About the Role As a Merchant Success Manager (MSM), you will play a critical role in supporting and ... You have 2+ years of experience in client-facing sales roles, increasing customer satisfaction ...
Client Success Manager
Santa Clara, CA · On-site +1
ITMC is seeking a Customer Success Manager (CSM) to manage and grow a portfolio of existing SLED accounts. This role is responsible for building trusted customer relationships, driving retention ...
Client Success Manager
Santa Clara, CA · On-site +1
ITMC is seeking a Customer Success Manager (CSM) to manage and grow a portfolio of existing SLED accounts. This role is responsible for building trusted customer relationships, driving retention ...
Client Success Manager
Santa Clara, CA · On-site
ITMC is seeking a Customer Success Manager (CSM) to manage and grow a portfolio of existing SLED accounts. This role is responsible for building trusted customer relationships, driving retention ...
Client Success Manager
Santa Clara, CA · On-site
ITMC is seeking a Customer Success Manager (CSM) to manage and grow a portfolio of existing SLED accounts. This role is responsible for building trusted customer relationships, driving retention ...
Sr. Client Success Manager
San Diego, CA · On-site
$75K - $85K/yr
Medical
Dental
Vision
Life
Retirement
PTO
IPS Group is seeking a proactive and strategic Sr. Client Success Manager (CSM) to serve as the primary point of contact for a portfolio of clients. This role is responsible for driving customer ...
Sr. Client Success Manager
San Diego, CA · On-site
$75K - $85K/yr
Medical
Dental
Vision
Life
Retirement
PTO
IPS Group is seeking a proactive and strategic Sr. Client Success Manager (CSM) to serve as the primary point of contact for a portfolio of clients. This role is responsible for driving customer ...
Client Success Manager
San Jose, CA · On-site
The customer success manager serves as the primary advocate and champion for each customer here at Viewics. In addition, they will work with the customer on a regular basis to ensure adoption and ...
Client Success Manager
San Jose, CA · On-site
The customer success manager serves as the primary advocate and champion for each customer here at Viewics. In addition, they will work with the customer on a regular basis to ensure adoption and ...
The customer success manager serves as the primary advocate and champion for each customer here at Viewics. In addition, they will work with the customer on a regular basis to ensure adoption and ...
The customer success manager serves as the primary advocate and champion for each customer here at Viewics. In addition, they will work with the customer on a regular basis to ensure adoption and ...
Sr. Client Success Manager
San Diego, CA · On-site
$75K - $85K/yr
Medical
Dental
Vision
Life
Retirement
PTO
IPS Group is seeking a proactive and strategic Sr. Client Success Manager (CSM) to serve as the primary point of contact for a portfolio of clients. This role is responsible for driving customer ...
Quick apply
Sr. Client Success Manager
San Diego, CA · On-site
$75K - $85K/yr
Medical
Dental
Vision
Life
Retirement
PTO
IPS Group is seeking a proactive and strategic Sr. Client Success Manager (CSM) to serve as the primary point of contact for a portfolio of clients. This role is responsible for driving customer ...
Sr. Client Success Manager
San Diego, CA · On-site
Medical
Dental
Vision
Life
Retirement
PTO
IPS Group is seeking a proactive and strategic Sr. Client Success Manager (CSM) to serve as the primary point of contact for a portfolio of clients. This role is responsible for driving customer ...
Sr. Client Success Manager
San Diego, CA · On-site
Medical
Dental
Vision
Life
Retirement
PTO
IPS Group is seeking a proactive and strategic Sr. Client Success Manager (CSM) to serve as the primary point of contact for a portfolio of clients. This role is responsible for driving customer ...
Client Success Manager
Fresno, CA · On-site
Your goal as part of the team is to grow your portfolio of business by focus on execution, client ... Drive market share expansion by actively managing an opportunity pipeline and qualification process ...
Client Success Manager
Fresno, CA · On-site
Your goal as part of the team is to grow your portfolio of business by focus on execution, client ... Drive market share expansion by actively managing an opportunity pipeline and qualification process ...
Client Success Manager
Fresno, CA · On-site
Your goal as part of the team is to grow your portfolio of business by focus on execution, client ... Drive market share expansion by actively managing an opportunity pipeline and qualification process ...
Quick apply
Client Success Manager
Fresno, CA · On-site
Your goal as part of the team is to grow your portfolio of business by focus on execution, client ... Drive market share expansion by actively managing an opportunity pipeline and qualification process ...
Client Success Manager
Fresno, CA · On-site
Your goal as part of the team is to grow your portfolio of business by focus on execution, client ... Drive market share expansion by actively managing an opportunity pipeline and qualification process ...
Client Success Manager
Fresno, CA · On-site
Your goal as part of the team is to grow your portfolio of business by focus on execution, client ... Drive market share expansion by actively managing an opportunity pipeline and qualification process ...
Associate Client Success Manager
San Diego, CA · On-site
Medical
Dental
Vision
Life
Retirement
PTO
IPS Group isseekingan enthusiastic and customer-focused Associate Client Success Manager (ACSM) to support a portfolio of customer accounts and help ensure a positive client experience. This ...
Associate Client Success Manager
San Diego, CA · On-site
Medical
Dental
Vision
Life
Retirement
PTO
IPS Group isseekingan enthusiastic and customer-focused Associate Client Success Manager (ACSM) to support a portfolio of customer accounts and help ensure a positive client experience. This ...
Digital Client Success Manager information
What are the key skills and qualifications needed to thrive as a digital client success manager, and why are they important?
To thrive as a Digital Client Success Manager, you need expertise in client relationship management, digital marketing fundamentals, and a bachelor's degree in business, marketing, or a related field. Familiarity with CRM platforms like Salesforce, analytics tools such as Google Analytics, and project management software is typically required. Exceptional communication, problem-solving, and proactive organizational skills set top performers apart in this role. These skills are essential for building lasting client relationships, driving digital campaign success, and ensuring client satisfaction in a competitive digital landscape.
What is a digital client success manager?
A Digital Client Success Manager is a professional responsible for ensuring customers achieve their desired outcomes when using a company's digital products or services. They act as the main point of contact for clients, helping them navigate digital platforms, resolve issues, and maximize value. Their role includes onboarding new clients, monitoring engagement and satisfaction, providing training or resources, and collecting feedback to improve services. By fostering strong relationships, they help drive customer retention and growth for the business.
What is the difference between Digital Client Success Manager vs Customer Success Manager?
| Aspect | Digital Client Success Manager | Customer Success Manager |
|---|---|---|
| Credentials | Relevant certifications in digital marketing, SaaS, or customer success | Similar certifications in customer success or account management |
| Work Environment | Primarily digital platforms, remote or hybrid settings | Office-based or remote, client-facing roles |
| Employer & Industry | Tech, SaaS, digital marketing agencies | Tech, SaaS, various service industries |
| Search & Comparison Intent | Often compared for digital-focused roles | Broader customer success roles |
The Digital Client Success Manager focuses on managing client relationships primarily through digital channels, emphasizing online engagement and SaaS solutions. In contrast, the Customer Success Manager may handle a wider range of client interactions, including in-person meetings and broader industries. Both roles require similar skills and certifications but differ mainly in their digital focus and work environment.
How does a digital client success manager typically collaborate with other departments to ensure client satisfaction?
As a Digital Client Success Manager, you’ll often work closely with sales, marketing, product, and support teams to provide a seamless client experience. You’ll relay client feedback to product teams for improvements, partner with sales to identify upsell opportunities, and coordinate with support to resolve technical issues promptly. This cross-functional collaboration is essential for anticipating client needs, addressing challenges proactively, and maximizing client retention and satisfaction.
What are popular job titles related to Digital Client Success Manager jobs in California?
For Digital Client Success Manager jobs in California, the most frequently searched job titles are:
What job categories do people searching Digital Client Success Manager jobs in California look for?
The top searched job categories for Digital Client Success Manager jobs in California are:
What cities in California are hiring for Digital Client Success Manager jobs?
Cities in California with the most Digital Client Success Manager job openings:
Full-time
Posted 5 days ago
Job description
◾Educate union and credit union members on the value of life insurance and basic financial literacy
◾Conduct virtual client meetings using warm, pre-qualified leads (no cold calling)
◾Provide tailored coverage recommendations that meet each family's needs
◾Build and manage your own client portfolio with guidance from experienced mentors
◾Track performance and progress using our internal systems and support tools
◾Represent the values of Service Over Sales, putting clients’ well-being first
◾Participate in incentive programs, team competitions, and leadership summits
◾At least 18 years old and legally authorized to work in the U.S.
◾Able to pass a background check
◾Tech-savvy and comfortable using Zoom and digital tools
◾Motivated to learn, grow, and help others
◾Strong communicator with an interest in finance, education, or social impact
◾Experience in leadership, customer service, or peer mentoring is a plus