Establish, maintain and grow meaningful client relationships * Generate new digital marketing services business and grow business from existing clients Requirements & Skills: * BA or BS in Business ...
Establish, maintain and grow meaningful client relationships * Generate new digital marketing services business and grow business from existing clients Requirements & Skills: * BA or BS in Business ...
$74K - $101K/yr
Join us. At Itron, we're building the digital foundation for the next generation of utility ... Demonstrated success managing complex, multi-stakeholder sales cycles from prospecting through ...
$74K - $101K/yr
Join us. At Itron, we're building the digital foundation for the next generation of utility ... Demonstrated success managing complex, multi-stakeholder sales cycles from prospecting through ...
Virtual Family Benefits Advisor
Huntsville, AL · On-site +1
... digital platforms that simplify client communication and support remote success. 🌎 100% Remote ... Strong organizational and time-management skills Our team includes professionals from many ...
Virtual Family Benefits Advisor
Huntsville, AL · On-site +1
... digital platforms that simplify client communication and support remote success. 🌎 100% Remote ... Strong organizational and time-management skills Our team includes professionals from many ...
$40K - $75K/yr
As our Analyst, you'll be at the forefront, sculpting success for our online and offline marketing ... Embrace ad-hoc data requests and foster a basic understanding of each client's data sources. * Work ...
New
$40K - $75K/yr
As our Analyst, you'll be at the forefront, sculpting success for our online and offline marketing ... Embrace ad-hoc data requests and foster a basic understanding of each client's data sources. * Work ...
New
Senior Client Developer
Huntsville, AL · On-site
$50.75 - $67/hr
... waste management, education, government, commercial, industrial, and more. Our client list is ... We invest in your success with mentorship, training, and leadership opportunities.Exciting Projects:
Quick apply
Senior Client Developer
Huntsville, AL · On-site
$50.75 - $67/hr
... waste management, education, government, commercial, industrial, and more. Our client list is ... We invest in your success with mentorship, training, and leadership opportunities.Exciting Projects:
Senior Client Developer
Huntsville, AL · On-site
$50.75 - $67/hr
... waste management, education, government, commercial, industrial, and more. Our client list is ... We invest in your success with mentorship, training, and leadership opportunities. * Exciting ...
Senior Client Developer
Huntsville, AL · On-site
$50.75 - $67/hr
... waste management, education, government, commercial, industrial, and more. Our client list is ... We invest in your success with mentorship, training, and leadership opportunities. * Exciting ...
Senior Client Developer
$50.75 - $67/hr
... waste management, education, government, commercial, industrial, and more. Our client list is ... We invest in your success with mentorship, training, and leadership opportunities. * Exciting ...
Senior Client Developer
$50.75 - $67/hr
... waste management, education, government, commercial, industrial, and more. Our client list is ... We invest in your success with mentorship, training, and leadership opportunities. * Exciting ...
Serve as a trusted delivery partner for internal teams and client stakeholders * Communicate ... management experience leading complex digital, software, web, or marketing technology projects
New
Serve as a trusted delivery partner for internal teams and client stakeholders * Communicate ... management experience leading complex digital, software, web, or marketing technology projects
New
Collaborate with account management teams to develop strategic client success plans , ensuring ... Strong understanding of marketing technologies , SaaS products, and digital marketing trends.
Collaborate with account management teams to develop strategic client success plans , ensuring ... Strong understanding of marketing technologies , SaaS products, and digital marketing trends.
... management and hands-on platform work. · We are seeking someone with the discipline to reliably ... success in creating professional, compelling marketing content, specifically for web and email.
Quick apply
... management and hands-on platform work. · We are seeking someone with the discipline to reliably ... success in creating professional, compelling marketing content, specifically for web and email.
Birmingham, AL Contract : 2 Months Client- Alabama Power Job Summary We are seeking a creative and ... Plan and manage PPC, display, search, and social media advertising campaigns. * Create and promote ...
Quick apply
Birmingham, AL Contract : 2 Months Client- Alabama Power Job Summary We are seeking a creative and ... Plan and manage PPC, display, search, and social media advertising campaigns. * Create and promote ...
Mid-Market Client Partner
Montgomery, AL · On-site
Enterprise Client Success Status: Full-Time Exempt Reports to: Managing Director, Major Accounts Location: Remote - Anywhere in the contiguous United States Compensation: Anticipated compensation for ...
Mid-Market Client Partner
Montgomery, AL · On-site
Enterprise Client Success Status: Full-Time Exempt Reports to: Managing Director, Major Accounts Location: Remote - Anywhere in the contiguous United States Compensation: Anticipated compensation for ...
Remote Representative | Customer Service & Benefits Advisor
Mobile, AL · On-site
$16 - $21.50/hr
... Management Growth Opportunities About AO Globe Life For more than 70 years , AO has served working ... Keep accurate digital client records * Follow applicable company procedures and state requirements ...
Remote Representative | Customer Service & Benefits Advisor
Mobile, AL · On-site
$16 - $21.50/hr
... Management Growth Opportunities About AO Globe Life For more than 70 years , AO has served working ... Keep accurate digital client records * Follow applicable company procedures and state requirements ...
Client Portfolio Manager
Birmingham, AL · On-site
$89K - $95K/yr
To support and ensure success in this role, we provide a comprehensive, week-long management onboarding course designed to provide best practices, tools, and guidance. Client Portfolio Manager ...
Client Portfolio Manager
Birmingham, AL · On-site
$89K - $95K/yr
To support and ensure success in this role, we provide a comprehensive, week-long management onboarding course designed to provide best practices, tools, and guidance. Client Portfolio Manager ...
Associate Director of Sales & Client Growth About Digital Motion Join Digital Motion, a fast ... Your success in this role is directly tied to your demonstrated ability to apply your sales ...
Quick apply
Associate Director of Sales & Client Growth About Digital Motion Join Digital Motion, a fast ... Your success in this role is directly tied to your demonstrated ability to apply your sales ...
Client Portfolio Manager
Birmingham, AL · On-site
$89K - $95K/yr
To support and ensure success in this role, we provide a comprehensive, week-long management onboarding course designed to provide best practices, tools, and guidance. Client Portfolio Manager ...
Client Portfolio Manager
Birmingham, AL · On-site
$89K - $95K/yr
To support and ensure success in this role, we provide a comprehensive, week-long management onboarding course designed to provide best practices, tools, and guidance. Client Portfolio Manager ...
Associate Director of Sales & Client Growth About Digital Motion Join Digital Motion, a fast ... Your success in this role is directly tied to your demonstrated ability to apply your sales ...
Associate Director of Sales & Client Growth About Digital Motion Join Digital Motion, a fast ... Your success in this role is directly tied to your demonstrated ability to apply your sales ...
Client Portfolio Manager
$89K - $95K/yr
To support and ensure success in this role, we provide a comprehensive, week-long management onboarding course designed to provide best practices, tools, and guidance. Client Portfolio Manager ...
Quick apply
Client Portfolio Manager
$89K - $95K/yr
To support and ensure success in this role, we provide a comprehensive, week-long management onboarding course designed to provide best practices, tools, and guidance. Client Portfolio Manager ...
Sales Executive - Remote
Birmingham, AL · On-site +1
$65K - $125K/yr
... client base through a powerful suite of digital and direct-mail marketing solutions. As Sales ... Following an established sales process and incorporating coaching and feedback from management
Sales Executive - Remote
Birmingham, AL · On-site +1
$65K - $125K/yr
... client base through a powerful suite of digital and direct-mail marketing solutions. As Sales ... Following an established sales process and incorporating coaching and feedback from management
Client Portfolio Manager
Birmingham, AL · On-site
$89K - $95K/yr
To support and ensure success in this role, we provide a comprehensive, week-long management onboarding course designed to provide best practices, tools, and guidance. Client Portfolio Manager ...
Client Portfolio Manager
Birmingham, AL · On-site
$89K - $95K/yr
To support and ensure success in this role, we provide a comprehensive, week-long management onboarding course designed to provide best practices, tools, and guidance. Client Portfolio Manager ...
Digital Client Success Manager information
What is a digital client success manager?
A Digital Client Success Manager is a professional responsible for ensuring customers achieve their desired outcomes when using a company's digital products or services. They act as the main point of contact for clients, helping them navigate digital platforms, resolve issues, and maximize value. Their role includes onboarding new clients, monitoring engagement and satisfaction, providing training or resources, and collecting feedback to improve services. By fostering strong relationships, they help drive customer retention and growth for the business.
How does a digital client success manager typically collaborate with other departments to ensure client satisfaction?
As a Digital Client Success Manager, you’ll often work closely with sales, marketing, product, and support teams to provide a seamless client experience. You’ll relay client feedback to product teams for improvements, partner with sales to identify upsell opportunities, and coordinate with support to resolve technical issues promptly. This cross-functional collaboration is essential for anticipating client needs, addressing challenges proactively, and maximizing client retention and satisfaction.
What are the key skills and qualifications needed to thrive as a digital client success manager, and why are they important?
To thrive as a Digital Client Success Manager, you need expertise in client relationship management, digital marketing fundamentals, and a bachelor's degree in business, marketing, or a related field. Familiarity with CRM platforms like Salesforce, analytics tools such as Google Analytics, and project management software is typically required. Exceptional communication, problem-solving, and proactive organizational skills set top performers apart in this role. These skills are essential for building lasting client relationships, driving digital campaign success, and ensuring client satisfaction in a competitive digital landscape.
What is the difference between Digital Client Success Manager vs Customer Success Manager?
| Aspect | Digital Client Success Manager | Customer Success Manager |
|---|---|---|
| Credentials | Relevant certifications in digital marketing, SaaS, or customer success | Similar certifications in customer success or account management |
| Work Environment | Primarily digital platforms, remote or hybrid settings | Office-based or remote, client-facing roles |
| Employer & Industry | Tech, SaaS, digital marketing agencies | Tech, SaaS, various service industries |
| Search & Comparison Intent | Often compared for digital-focused roles | Broader customer success roles |
The Digital Client Success Manager focuses on managing client relationships primarily through digital channels, emphasizing online engagement and SaaS solutions. In contrast, the Customer Success Manager may handle a wider range of client interactions, including in-person meetings and broader industries. Both roles require similar skills and certifications but differ mainly in their digital focus and work environment.
What are popular job titles related to Digital Client Success Manager jobs in Alabama?
For Digital Client Success Manager jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Digital Client Success Manager jobs in Alabama look for?
The top searched job categories for Digital Client Success Manager jobs in Alabama are:
What cities in Alabama are hiring for Digital Client Success Manager jobs?
Cities in Alabama with the most Digital Client Success Manager job openings:
Full-time
Re-posted yesterday
Nexstar Media Group rating
7.2
Based on 106 frontline employees who took The Breakroom Quiz
45th of 78 rated media
Job description
The Integrated Digital Specialist is the digital marketing services sales lead.
Requirements & Skills:
- Develop and execute go-to-market sales strategies and tactics that result in exceeding personal and company revenue targets
- Establish, maintain and grow meaningful client relationships
- Generate new digital marketing services business and grow business from existing clients
Requirements & Skills:
- BA or BS in Business Marketing, Advertising or Communications preferred
- 3+ years of digital marketing or media sales preferred
- Significant knowledge of the local digital marketing services product offering and effective use for clients
- Motivated, enthusiastic, self-starter who can work effectively both independently and collaborating in a team environment
- Effective communication and client presentation skills
- Ability to interact with high-level decision makers
- Ability to execute in an organization through collaboration and a consultative process
- Excellent follow-up, strong organizational skills and attention to detail
- Proven ability to meet and exceed sales goals
- Meaningful contributor in sales meetings on digital marketing topics (ex. best practice sharing, industry trends)
- Be and effective partner with the market's sales team in generating digital revenue
What Nexstar Media Group employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Nexstar Media Group
Sourced by ZipRecruiter
Headquartered in Irving, Texas, Nexstar Media Group, Inc. is the largest local broadcast television group in the United States and one of the world’s leading diversified media companies. In June 2023, Nexstar marked 27 years of excellence in local programming and service since Perry A. Sook founded the company. Nexstar owns, operates, programs or provides sales and other services to 200 broadcast stations (including partner stations) and their related low power and digital multicast signals reaching 116 markets or more than 68% of all U.S. television households. Coupled with a growing portfolio of digital media marketing, advertising and content management platforms, Nexstar delivers powerful and innovative digital solutions and services to local and national media companies, advertisers, agencies and brands.
Industry
Broadcasting
Company size
1,001 - 5,000 Employees
Headquarters location
Irving, TX, US
Year founded
1996