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Digital Banking Remote Jobs in Michigan (NOW HIRING)

... customer digital platforms, products, credit structure and funds movement as appropriate ... Bachelor's Degree * 7+ years of Commercial Banking experience in customer/sales support, deposits ...

Digital Banking Remote information

What are the key skills and qualifications needed to thrive as a digital banking remote professional, and why are they important?

To thrive as a Digital Banking Remote professional, you need a solid understanding of banking products, digital financial services, and customer account management, usually with a background in finance or banking. Familiarity with digital banking platforms, CRM systems, cybersecurity tools, and relevant certifications such as Certified Digital Banker (CDB) is often required. Strong communication, problem-solving, and self-motivation are crucial soft skills for engaging clients and managing tasks independently. These abilities ensure secure, efficient service delivery and high customer satisfaction in a technology-driven, remote environment.

What is a digital banking remote?

A Digital Banking Remote job involves working for a bank or financial institution from a remote location, primarily handling digital banking services such as online account management, customer support, fraud prevention, and technical troubleshooting. Employees in these roles use technology to assist customers with their banking needs, process transactions, and resolve issues without needing to be physically present in a branch. These positions often require strong communication skills, proficiency with banking software, and the ability to maintain security and confidentiality while working remotely.

What are some common challenges faced by remote digital banking professionals, and how can they be managed effectively?

Remote digital banking professionals often encounter challenges such as maintaining secure communication with clients, staying updated with rapidly evolving fintech tools, and collaborating efficiently with cross-functional teams across different time zones. To manage these challenges, it's important to utilize secure, company-approved communication platforms, participate in regular training sessions, and leverage project management tools that facilitate real-time collaboration. Proactively staying connected with colleagues and clients helps ensure seamless workflows and a strong sense of team integration.
What are the most commonly searched types of Digital Banking jobs in Michigan? The most popular types of Digital Banking jobs in Michigan are:
What are popular job titles related to Digital Banking Remote jobs in Michigan? For Digital Banking Remote jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Digital Banking Remote jobs in Michigan look for? The top searched job categories for Digital Banking Remote jobs in Michigan are:
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Senior Applications Analyst - Digital Payments

FIRST MERCHANTS

Farmington Hills, MI • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago


First Merchants Bank rating

7.8

Company rating: 7.8 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

90th of 171 rated banks


Job description

First Merchants Bank is seeking a Senior Applications Analyst to join our team. This position can be remote within our operational footprint. The Senior Applications Analyst will be responsible for eliciting needs of the stakeholders, analyzing business requirements, identifying business opportunities, preparing documentation, and evaluating risk for assigned applications. Ensure assigned applications work reliably for the business and are kept current per the vendor requirements; maintain, troubleshoot, and support systems daily.

As part of this role, duties and responsibilities include: 

  • Ensure the assigned applications are fully utilizing the feature/functionality and that processes are efficient. Perform business process review and analyses in order to drive efficiency and utilization gains throughout the department. Actively seek ways to improve the client experience.
  • Responsible for evaluating product offerings and potential enhancements and identifying the feasibility, business value proposition, and/or the benefits to be gained. Make a recommendation to team with rationale and obtain a supported team decision.
  • Lead and/or participate on projects as needed (system upgrades, bank integrations, etc.). Collaborate with other departments to lead and facilitate the implementation and fulfill the initiative purpose and goal through standard best practice project management techniques.
  • Maintain and manage reporting systems to provide actionable information to drive business decisions.
  • Maintain Disaster Recovery plans and models.
  • Ensure all application changes follow the standard process while keeping exceptions to a minimum and only with special approval.

In order to be successful in this position, we require the following: 

  • High school diploma or equivalent (GED). 
  • A minimum of three (3) years of application/business/systems analyst experience in a financial industry environment. 

The following would be a plus: 

  • Bachelor’s degree in business, operations or a related field
  • Direct Banking experience, including exposure to and understanding of bank structure/operations
  • For Enterprise Applications:
    • Technical certifications in Microsoft, CompTIA, and/or Cisco
    • Foxtrot Certification
    • Knowledge of SQL, SAS Visual Analytics, SSRS, or other reporting technology
  • For Deposit Applications:
    • Payment Certifications (AAP, NCP, and/or APRP)
    • Knowledge of SQL

First Merchants offers the following:

  • Base Pay PLUS Bonuses
  • Medical, Dental and Vision Insurance
  • 401k
  • Health Savings and Flexible Spending Accounts
  • Vacation/Sick Time
  • Paid Holidays
  • Paid Parental Leave
  • Tuition Reimbursement
  • Additional Benefits

A little about us:

First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.

Our Vision is:

To enhance the financial wellness of the diverse communities we serve.

Our Mission is:

To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.

Our Team:

"We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging."

Apply today to begin your career with us!


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