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Associate Digital Banking Jobs in Michigan (NOW HIRING)

Arbor Financial Credit Union

Personal Banker

Lawrence, MI · On-site

$19/hr

You'll support a range of member banking needs--including account management, loans, and digital ... Associate or Bachelor's degree (business, finance, or related); Experience with lending; Financial ...

TD

$23.75 - $31/hr

Personal & Commercial Banking The Banking Associate is a professional in banking, plays a key role ... on-line (digital) banking * Connects with customers, provides financial advice, and deepens ...

New

SNB Technologies

Contact Center Associate

Hancock, MI · On-site

Thank you for your interest in becoming a team member of Superior National Bank! Tags customer service, customer contact, support, digital & payments, ACH, wire origination, Reg E, remote deposit ...

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All JobsAssociate Digital Banking JobsAssociate Digital Banking Jobs in Michigan

Associate Digital Banking information

What does an associate digital banking do?

An Associate Digital Banking professional assists in managing and supporting digital banking platforms and services for customers. Their responsibilities often include troubleshooting technical issues, helping customers navigate online and mobile banking systems, and supporting the implementation of new digital features. They also work closely with technology and operations teams to ensure smooth and secure digital transactions. This role requires strong communication skills, attention to detail, and a good understanding of digital financial products.

What are the key skills and qualifications needed to thrive as an associate digital banking professional, and why are they important?

To thrive as an Associate Digital Banking professional, you need a solid understanding of banking products, digital platforms, and customer service, typically supported by a degree in finance or business. Familiarity with digital banking systems, CRM software, and cybersecurity protocols is highly valuable. Strong problem-solving abilities, attention to detail, and effective communication skills set top performers apart in this role. These competencies are critical to ensuring seamless digital banking operations, excellent client experiences, and compliance with industry regulations.

What are some common challenges faced by an associate digital banking professional, and how can they be overcome?

Associate Digital Banking professionals often encounter challenges such as adapting to fast-evolving technology, managing multiple digital platforms, and addressing customer concerns about security and usability. Staying up to date with the latest digital banking trends and participating in ongoing training can help you stay ahead. Additionally, working closely with IT, product, and customer service teams fosters collaboration and ensures smooth implementation of digital initiatives. Strong communication and problem-solving skills are essential for addressing both technical and customer-related issues effectively.

What is the difference between Associate Digital Banking vs Digital Banking Specialist?

AspectAssociate Digital BankingDigital Banking Specialist
Required CredentialsBachelor's degree in finance, marketing, or related field; basic knowledge of banking productsBachelor's degree; experience with digital banking platforms; certifications like Certified Digital Banking Professional (CDBP) are a plus
Work EnvironmentBank branches, digital teams, customer service centersOnline platforms, digital project teams, customer support via digital channels
Employer & Industry UsageRetail banks, financial institutions, fintech companiesSame as Associate Digital Banking, often focusing on digital product implementation and support

Both roles are integral to digital banking operations, with Associate Digital Banking typically focusing on supporting digital initiatives and customer service, while Digital Banking Specialists handle more technical and strategic aspects of digital platform management. The roles often overlap but differ mainly in experience level and specific responsibilities.

What are the most commonly searched types of Digital Banking jobs in Michigan?

The most popular types of Digital Banking jobs in Michigan are:

What are popular job titles related to Associate Digital Banking jobs in Michigan?

For Associate Digital Banking jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Associate Digital Banking jobs in Michigan look for?

The top searched job categories for Associate Digital Banking jobs in Michigan are:

What cities in Michigan are hiring for Associate Digital Banking jobs?

Cities in Michigan with the most Associate Digital Banking job openings:

Associate Digital Banking jobs near you
Infographic showing various Associate Digital Banking job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Personal Banker

Arbor Financial Credit Union

Caledonia, MI • On-site

$19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

Job Type
Full-time
Description
Personal Banker Benefit Highlights
  • Paid vacation, personal, sick, holiday, volunteer & birthday time off
  • Top-notch health insurance, vision, and dental
  • HSA, Flexible spending plans, life insurance, short-term/long-term disability coverage
  • 401(k) with 6% match and 4% profit-sharing contribution
  • Incentive bonus based on performance of the organization

Starting Wage: $19.00/Hour, based on experience
Location: Caledonia, MI
About The Role
As a Personal Banker, you'll serve as a trusted advisor, delivering friendly, expert service and tailored financial solutions to help members grow their financial wellbeing. You'll support a range of member banking needs-including account management, loans, and digital banking-in a collaborative, professional setting. Your efforts in community outreach will strengthen Arbor's presence and drive organizational growth.
Where You're Headed
Start your journey at Arbor as a Personal Banker and grow right where you are - Personal Banker II growth track promotions possible (with a pay increase). Personal Bankers often grow into Assistant Branch Managers and then onward to other leadership roles. The experience you'll gain also transfers well to roles in our lending or back-office teams.
What You'll Do
  • Build strong relationships with members to understand their financial needs and recommend appropriate products/services.
  • Open and maintain various account types and assist members with transactions, loan applications, and account inquiries, debit card replacements, online banking, and direct deposit letters
  • Engage in proactive outreach to strengthen Arbor's community presence and support organizational growth.
  • Educate and support members in using digital banking tools and services.
  • Resolve account issues and debit card disputes efficiently.
  • Support branch operations through clerical tasks, balancing duties, and audit participation.

Is This You?
  • High School Diploma or equivalent
  • 1 - 2 years' experience in banking/financial services
  • Strong communication/interpersonal, attention to detail, organizational, and problem-solving skills
  • Proficiency with Microsoft 365 and basic computer operation
  • Professionalism in conduct, communication, and appearance
  • Ability to work collaboratively in a fast-paced environment with frequently changing priorities based on member needs
  • Ability to be bonded
  • Preferred But Not Required: Proficiency with Fiserv DNA; Associate or Bachelor's degree (business, finance, or related); Experience with lending; Financial products/services knowledge

Hours: Full-time (38 hours per week), with rotating Saturdays
Why Join Arbor?
For over 90 years, Arbor Financial Credit Union has helped members and employees thrive. We've built a workplace grounded in our core values: Work Together, Do the Right Thing, Be Creative, and Have Fun. Here, you'll enjoy meaningful work, growth opportunities, caring teams, and great benefits. Visit our website to discover what makes us exceptional and apply in minutes: www.arborfcu.org/careers.

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