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Digital Banking Project Manager Jobs in Indiana (NOW HIRING)

Jj

Principal Project Manager

Warsaw, IN · On-site

Project/Program Management Group Job Sub Function: R&D Project Management Job Category ... and digital surgery. Your unique talents will help patients on their journey to wellness. Learn ...

TEKsystems

Project Manager

Crown Point, IN · On-site

$55 - $60/hr

Inventory Move (both physical and system digital updates) from DeKalb, IL to Crown Point, IN ... Jira Project Management system experience preferred d. Plan development and refinement e. Strategic ...

TEKsystems

Project Manager

Crown Point, IN

$55 - $60/hr

Inventory Move (both physical and system digital updates) from DeKalb, IL to Crown Point, IN ... Jira Project Management system experience preferred d. Plan development and refinement e. Strategic ...

Taylor University

Marketing Project Manager

Upland, IN · On-site

Coordinate the development of marketing assets across print, digital, web, social media, video ... Utilize project management systems and established workflows to track projects, manage priorities ...

BMWC CONSTRUCTORS

VDC Project Manager

Indianapolis, IN · On-site

$100 - $125/hr

Develop, coordinate, and manage digital models for design, construction, estimating, field layout, safety planning, and project execution. * Oversee the production and maintenance of 3D models ...

GreenWay Bank

Bank Operations Specialist

Fort Wayne, IN · On-site

$60 - $80/hr

Experience with core banking systems, digital banking platforms, payment systems, and operational ... Demonstrated ability to manage multiple priorities while maintaining exceptional accuracy and ...

Amteck, LLC

BMS Project Manager

Logansport, IN · On-site

Amteck is hiring for a BMS/EPMS Project Manager. This position reports to our Vice President of ... DDC (Direct Digital Control) and Control Logic : Expertise in DDC technology, which forms the ...

Amteck, LLC

BMS Project Manager

Fort Wayne, IN · On-site

Amteck is hiring for a BMS/EPMS Project Manager. This position reports to our Vice President of ... DDC (Direct Digital Control) and Control Logic : Expertise in DDC technology, which forms the ...

Amteck, LLC

BMS Project Manager

Warsaw, IN · On-site

Amteck is hiring for a BMS/EPMS Project Manager. This position reports to our Vice President of ... DDC (Direct Digital Control) and Control Logic : Expertise in DDC technology, which forms the ...

Amteck, LLC

BMS Project Manager

Evansville, IN · On-site

Amteck is hiring for a BMS/EPMS Project Manager. This position reports to our Vice President of ... DDC (Direct Digital Control) and Control Logic : Expertise in DDC technology, which forms the ...

Amteck, LLC

BMS Project Manager

Jeffersonville, IN · On-site

Amteck is hiring for a BMS/EPMS Project Manager. This position reports to our Vice President of ... DDC (Direct Digital Control) and Control Logic : Expertise in DDC technology, which forms the ...

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All JobsDigital Banking Project JobsDigital Banking Project Manager JobsDigital Banking Project Manager Jobs in Indiana

Digital Banking Project Manager information

What does a digital banking project manager do?

A Digital Banking Project Manager oversees the planning, execution, and delivery of digital banking initiatives within financial institutions. They coordinate cross-functional teams, manage project timelines and budgets, and ensure that digital solutions—such as mobile banking apps or online platforms—meet both business goals and regulatory requirements. Their role also involves stakeholder communication, risk management, and ensuring a smooth user experience for customers. Ultimately, they help drive innovation and digital transformation within the bank.

What are the key skills and qualifications needed to thrive as a digital banking project manager?

A Digital Banking Project Manager needs strong project management expertise, knowledge of banking operations, and experience with digital transformation, often supported by a degree in business, IT, or finance and relevant certifications like PMP or Agile. Familiarity with digital banking platforms, project management software (e.g., JIRA, MS Project), and cybersecurity protocols is typically required. Exceptional communication, leadership, and problem-solving abilities help guide cross-functional teams and manage stakeholder expectations. These skills are crucial for delivering secure, efficient, and innovative digital banking solutions that meet business goals and regulatory standards.

What are some common challenges faced by digital banking project managers during the implementation of new digital solutions?

Digital Banking Project Managers often encounter challenges such as integrating new technologies with legacy systems, ensuring strong cybersecurity measures, and managing cross-functional teams with varying technical expertise. Additionally, they must balance regulatory compliance with innovative customer experiences and coordinate between multiple stakeholders—including IT, compliance, product, and marketing teams—to keep projects on track. Effective communication, adaptability, and proactive risk management are essential for overcoming these hurdles and delivering successful digital banking projects.

What is the difference between Digital Banking Project Manager vs Digital Banking Business Analyst?

AspectDigital Banking Project ManagerDigital Banking Business Analyst
Required CredentialsPM certifications (PMP, Agile)Business analysis certifications (CBAP, CCBA)
Work EnvironmentLeads projects, manages teamsAnalyzes business needs, documents requirements
Employer & Industry UsageFinancial institutions, banks, fintechsSame as above, often collaborates with project managers
Search & Comparison IntentFocuses on project execution and deliveryFocuses on requirements gathering and process improvement

The Digital Banking Project Manager oversees the planning and execution of banking technology projects, ensuring timely delivery. In contrast, the Digital Banking Business Analyst focuses on analyzing banking processes and gathering requirements to support project development. Both roles are essential in digital banking initiatives but differ in scope and responsibilities.

What are popular job titles related to Digital Banking Project Manager jobs in Indiana?

For Digital Banking Project Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Digital Banking Project Manager jobs in Indiana look for?

The top searched job categories for Digital Banking Project Manager jobs in Indiana are:

What cities in Indiana are hiring for Digital Banking Project Manager jobs?

Cities in Indiana with the most Digital Banking Project Manager job openings:

Digital Banking Project Manager jobs near you

Contact Center Representative

Purdue Federal Credit Union

West Lafayette, IN • On-site

$16 - $20.75/hr

Full-time

Re-posted 12 days ago

Job description

The Contact Center Representative serves as a trusted first point of contact for members, offering knowledgeable and responsive support across all communication channels. Representatives handle diverse requests-including transactions, account updates, card servicing, and digital banking assistance-while ensuring every interaction is clear, accurate, and member-focused. They excel at guiding members through solutions, using sound judgment and system expertise to create seamless, high-quality experiences. This role contributes directly to the Contact Center's commitment to service excellence and operational accuracy.
Duties and Responsibilities:
Member Service & Problem Resolution
  • Deliver accurate and timely account information, servicing, and support in accordance with regulations and internal procedures.
  • Resolve member needs across multiple channels with professionalism, empathy, and ownership.
  • Perform teller transactions including transfers, fee adjustments, deposits, withdrawals, and account maintenance updates.
  • Support Visa debit/credit servicing such as activation, transaction dispute handling, ordering, troubleshooting, and rewards program assistance.
  • Process payments/payoffs and provide payment histories or payoff details.
  • Provide documentation such as statements, check copies, transaction summaries, verification of deposit, and merchant verification responses.
Digital Banking & Technical Support
  • Assist with login support, navigation, and troubleshooting for Digital Banking, Mobile Banking, Bill Pay, and Bank-by-Phone.
  • Research and resolve member-reported digital issues or escalate when appropriate.
  • Support Print-a-Check-to-Branch and other digital tools.
Relationship Building & Referrals
  • Identify member needs and provide accurate product information using a professional, needs-based approach.
  • Deepen member relationships by promoting relevant services such as Digital Banking, eStatements, and direct deposit.
  • Refer members to specialized departments (Mortgage, Investments, Business Services) as appropriate.
Team Collaboration & Support
  • Partner with Specialists and Leads to resolve complex scenarios and maintain smooth service coverage.
  • Document interactions thoroughly to support seamless follow-up and team efficiency.
  • Actively contribute to a positive, supportive team environment.
Professional Development
  • Stay current on credit union products, services, technology enhancements, and promotions.
  • Maintain knowledge of BSA, OFAC, CIP, and other regulatory requirements.
  • Take ownership of personal development by participating in ongoing training, seeking feedback, and building knowledge and skills relevant to the role, department, compliance, and the credit union's mission.
Compliance & Risk Management
  • Follow fraud-prevention procedures and member authentication standards.
  • Ensure all transactions and communications adhere to federal, state, and credit union policies.
Additional Requirements:
  • Strong problem-solving and analytical skills, with the ability to resolve a wide range of member issues.
  • Skilled at navigating multiple systems, applications, and tools simultaneously.
  • Professional, empathetic communication skills across phone, chat, and written channels.
  • Ability to multitask in a fast-paced environment with frequent interruptions.
  • Strong typing accuracy (40+ WPM) and attention to detail.
  • Proficiency with Microsoft Office Suite.
  • Ability to communicate, verbally and in writing, in a professional manner when dealing with employees, members, vendors, and company contacts.
  • Ability to follow the core values of honesty, integrity, mutual respect, pride, and ownership

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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