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Dialer Operator Jobs (NOW HIRING)

Senior Telephony Administrator

New York, NY · Remote

$94K - $127K/yr

Advise on contact center best practices for progressive dialer balancing, queue management, and ... Self-directed and comfortable operating independently as a contractor * Passion for mental health ...

Regional Sales Manager

San Diego, CA · Remote

$1.0K - $4.0K/day

REGIONAL SALES MANAGER (Remote) Apex Operating Systems (Apex O.S.) is the single platform that runs ... Dialer, conversations, tasks, and analytics all in one elegant app they can run from a showing, not ...

Regional Sales Manager

San Diego, CA · Remote

$1.0K - $4.0K/day

REGIONAL SALES MANAGER (Remote) Apex Operating Systems (Apex O.S.) is the single platform that runs ... Dialer, conversations, tasks, and analytics all in one elegant app they can run from a showing, not ...

Regional Sales Manager

Brentwood, TN · Remote

$1.0K - $4.0K/day

REGIONAL SALES MANAGER (Remote) Apex Operating Systems (Apex O.S.) is the single platform that runs ... Dialer, conversations, tasks, and analytics all in one elegant app they can run from a showing, not ...

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Dialer Operator information

Can I work in a call center without experience?

Dialer operator positions in call centers often do not require prior experience, as training is typically provided on the job. Basic skills such as communication, computer literacy, and the ability to follow scripts are usually sufficient for entry-level roles.

What is the highest paying call center job?

In call centers, roles such as sales managers, account executives, or specialized technical support positions tend to have the highest salaries. These roles often require advanced skills, certifications, or experience and may include performance-based bonuses or commissions that increase overall compensation.

What are dialer operations?

Dialer operations involve using automated systems or software to make phone calls, often for telemarketing, collections, or customer outreach. Dialer operators manage these systems to efficiently contact a large number of people, ensuring compliance with regulations and maintaining call quality. Skills in computer use and communication are important for this role.

What is the difference between Dialer Operator vs Call Center Agent?

AspectDialer OperatorCall Center Agent
Primary RoleManages automated dialing systems to connect calls efficientlyHandles inbound/outbound customer calls, providing support or sales
Required SkillsBasic technical knowledge of dialer systems, communication skillsCustomer service, communication, problem-solving
Work EnvironmentCall centers, telecommunication companiesCustomer service centers, sales offices
CertificationsNone typically required, technical familiarity helpfulCustomer service training often preferred

While both roles operate within call centers, a Dialer Operator primarily manages automated dialing systems to optimize call efficiency, whereas a Call Center Agent interacts directly with customers to provide support or sales. The roles differ mainly in technical involvement and customer interaction level, but both are essential in telecommunication and customer service industries.

What are the key skills and qualifications needed to thrive as a Dialer Operator, and why are they important?

To thrive as a Dialer Operator, you should possess strong attention to detail, data entry skills, and familiarity with call center operations, often supported by a high school diploma or equivalent. Knowledge of auto-dialer software, CRM systems, and basic telephony tools is typically required. Excellent communication, multitasking, and problem-solving abilities help you stand out in this role. These skills ensure efficient call handling, accurate data management, and high productivity in a fast-paced environment.

What are some common challenges a Dialer Operator faces when managing high call volumes, and how can they effectively address them?

Dialer Operators often encounter the challenge of balancing high call volumes while ensuring compliance with regulations and maintaining call quality. Managing dropped calls, minimizing wait times, and handling system glitches are frequent hurdles. Effective operators stay organized, monitor dialer performance metrics, and communicate proactively with supervisors and IT support. Regular training on the dialer software and time management skills also help operators stay efficient and focused during peak periods.

What is a Dialer Operator?

A Dialer Operator is a professional responsible for managing and operating auto-dialing systems used in call centers. Their main role is to ensure that outgoing calls are efficiently routed to available agents, maximizing productivity and minimizing downtime. They monitor call lists, troubleshoot technical issues with the dialing system, and may also generate reports on call performance. Dialer Operators play a crucial part in optimizing call flow and improving the overall efficiency of telemarketing, collections, or customer service campaigns.

What is the 3 month rule for jobs?

The 3 month rule for a dialer operator typically refers to a probation or trial period lasting three months, during which performance and reliability are evaluated before offering permanent employment. This period allows employers to assess skills such as communication, accuracy, and adherence to schedules. Successful completion may lead to full benefits and job security.
Infographic showing various Dialer Operator job openings in the United States as of June 2026, with employment types broken down into 96% Part Time, 2% Contract, and 2% Nights. Highlights an 66% Physical, 2% Hybrid, and 32% Remote job distribution.
Wastewater Operator I/II/III - Lift Station

Wastewater Operator I/II/III - Lift Station

City of Baytown

Baytown, TX

$36K - $45K/yr

Other

Posted 13 days ago


City Of Baytown rating

7.8

Company rating: 7.8 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

338th of 668 rated public administrative organizations


Job description

Job Summary We are seeking a dedicated Wastewater Operator I/II/III for our Lift Station operations. This position involves maintaining and operating lift stations, ensuring compliance with safety and environmental regulations, and performing routine inspections and maintenance of equipment. Ideal candidates will have a solid understanding of wastewater systems, troubleshooting skills, and a commitment to safety and quality.

Experience with lift stations and appropriate certification is preferred. Protects public health and welfare. Performs mechanical maintenance, electrical maintenance and equipment repairs.

Installs and/or uninstalls plant equipment as needed. Maintains and repairs pumps, motors, and various other mechanical equipment within lift stations. Generate and complete electronic work orders and inspections on lift stations.

Performs mechanical repairs within the wastewater treatment plant as needed. Duties Wastewater Operator I - Lift Station Conducts detailed routine inspections of wastewater lift stations: checks all wastewater pumps, monitoring equipment, records readings on gauges and meters, and maintains electrical controls and equipment. Completes electrical troubleshooting within panels, wet well cleanings, pump and motor maintenance.

Preventative maintenance on all lift station equipment including oil changes, priming, checking motors, greasing pumps, and monitoring generators to ensure full functionality. Performs building, and lawn maintenance including rebuilding of pumps, painting, mowing and trimming lawns. Performs all other related duties as assigned.

Wastewater Operator II/III - Lift Station Determines status of wastewater pump stations by checking all wastewater pumps, observing gauges and meters as well as electrical controls and equipment. Takes readings on numerous meters and gauges and records on daily log sheets. Performs stand by duties.

Performs equipment, building, and lawn maintenance including rebuilding of pumps, painting of pumps, and building, mowing and trimming lawns. Also includes priming and greasing pumps and motors. Performs various tasks at treatment plants to assist in maintenance or repairs of plant equipment.

Performs personnel related duties including training and coaching. Performs all other related duties as assigned. Minimum Qualifications Wastewater Operator I - Lift Station ($17.46-$21.83/hourly DOQ, + Cert Pay) Required: High school diploma or equivalent (GED)

Valid driver's license with an acceptable driving record (must obtain TX driver's license within 90 days). Class "II" Wastewater Collection Certification from the TCEQ within 18 months of hire date. One year of related experience.

Preferred: Class "C" Wastewater Treatment Certification by the TCEQ One year of direct experience performing lift station repairs. Wastewater Operator II - Lift Station ($19.78-$24.73/hourly DOQ, + Cert Pay) Required: High school diploma or equivalent (GED). Valid driver's license with an acceptable driving record (must obtain TX driver's license within 90 days)

Class "II" Collection Certification by the TCEQ. Two years of related experience. Preferred: Class "C" Wastewater Treatment Certification by the TCEQ Wastewater Operator III - Lift Station ($22.11-$27.64/hourly DOQ, + Cert Pay) Required: High school diploma or equivalent (GED) plus specialized technical courses

Four years experience in a paraprofessional related role. Valid driver's license with an acceptable driving record (must obtain TX driver's license within 90 days). Class "III" Wastewater Collection Certification by the TCEQ.

Preferred: Class "B" Wastewater Collection Certification by the TCEQ. Knowledge, Skills and Abilities Wastewater Operator I - Lift Station Understanding in the operation of lift stations and all pertinent mechanical equipment. Knowledge of mathematics, safety procedures, blueprints, and electricity.

Familiarity with EPA and TCEQ regulations, and wastewater collection process. Must be computer literate in Word, Excel, Outlook, Power point, and asset management applications. Ability to maintain professional relationships with co-workers and the public.

Capability to operate machinery and equipment used in wastewater treatment applications. Understanding of electricity in the range of 24V to 480V. Fabrication, ability to operate auto-dialer units.

Desired knowledge of confined space training, experience operating motorized construction equipment such as crane trucks. Ability to work at moderate heights, wet, and dry wells of lift stations. Wastewater Operator II/III - Lift Station Ability to operate machinery and equipment used in wastewater treatment.

Knowledge of work safety with voltage ranging from 24V to 480V. Knowledge to program auto-dialer units. Ability to get along appropriately with co-workers and the public.

Here at the City of Baytown, in recruiting for our team, we welcome the unique contributions that you bring. We strive to provide a workplace where differences are honored, with a workforce that reflects the diversity of the people we serve. Attendance is an essential function of this position.

The City reserves the right to require an employee in this position to work overtime. This position provides services or performs duties for the benefit of the general public during emergency situations. These may include services or duties different from those performed in the usual course and scope of your job.

In the event of an evacuation, the incumbent in this position may be required to remain to perform needed services. Overall Position Strength Demands Heavy Work: Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.  .


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