Dhs Supervisor Jobs (NOW HIRING)

Recruitment Information This recruitment is to fill (2) TWO immediate vacancies with the Audit, Quality Control and Research Office Division (ACQRO) of the State Department of Human Services (DHS). III Level: $4,388 to $5,555 per month (SR-16, Step C to I) IV Level: $4,742 to $6,003 per month (SR-18, Step C to I) Note: Hiring rates will be based on availability of funds, the applicant's qualifications, and other relevant factors. This continuous recruitment may be closed at any time. The notice of the last day to file applications will be posted on the State of Hawaii's Civil Service Job Opportunities Listing page of our website.

Duties Summary The Eligibility Worker III performs the full-range of eligibility determination work for public assistance programs; must know and apply a greater variety of program policies and procedures and eligibility requirements, and in addition must have a high degree of skill in interviewing and dealing with more complex human relationship factors resulting in part from the clients' total or nearly total lack of resources; and performs other related duties as assigned. The Eligibility Worker IV conducts case reviews, quality assurance, internal reviews or validation studies of eligibility determinations; or serves as assistant supervisor of a large unit; and performs other related duties as assigned. This position is located in in the Audit, Quality Control and Research Office Division (AQCRO) and is responsible for implementing the quality control review system for the Medicaid, the Supplemental Nutrition Assistance Program (SNAP), and any other state and federal program(s) administered by the State Department of Human Services (DHS). This position also conducts review of sample cases to determine correctness of categorical eligibility determinations, payment amount and fulfillment of program requirements in addition to determining whether errors found are work/agency or client errors and recommending corrective action. This position also requires sound interviewing techniques and thorough knowledge of public assistance programs and Federal Quality Control policies and procedures.

Minimum Qualification Requirements Applicants will be placed on the eligible list for ALL LEVELS FOR WHICH THEY ARE QUALIFIED. To qualify, you must meet all of the following requirements: Legal Authorization to Work: The State of Hawaii requires all persons seeking employment with the government of the State shall be citizens, nationals, or permanent resident aliens of the United States, or eligible under federal law for unrestricted employment in the United States. Education Requirement: Applicants must possess experience which demonstrated a high degree of verbal skill and the ability to read, comprehend and apply written directions and perform basic mathematical computations, including percentages and averages. This experience may be met from part-time and/or unpaid work. There must, however, be evidence that participation was on a continuous basis but not necessarily on a full-time normal work basis. This requirement may also be met by possession of a high school diploma, or equivalent. General Experience Requirement: For both levels III and IV, three (3) years of experience which involved public contact work that required providing information, answering questions and inquiries, and explaining policies, rules, and regulations in person or by telephone; and utilizing a computer to retrieve and enter data. Examples of qualifying work experience include: (1) a para-professional who maintained close and continuing relationships with clients; (2) customer service representative who interfaces with the public to resolve problems; and (3) para-legal assistant or life insurance salesperson who has established a positive relationship with clients in providing and eliciting information and in providing advice/guidance. Examples of non-qualifying work experience include: experience as a retail store sales cashier, general office clerk, car insurance salesperson, or service station attendant. Specialized Experience Requirement: Two (2) years for level III, and for level IV, three (3) years of progressively responsible work experience which demonstrated knowledge of philosophy, goals, functions and standards of services for public assistance programs and the ability to perform eligibility determination work. At least one year of the specialized experience must have provided the applicant with the knowledge and ability to apply regulations, policies and procedures of the pertinent public assistance program(s) in which the vacancy exists. The immediate vacancy is with the AQCRO Division of DHS and is responsible for implementing the quality control review systems for the Medicaid, the SNAP, and any other state and federal program(s) administered by DHS. Supervisory Aptitude: None for level III, and for level IV, supervisory aptitude rather than actual supervisory experience may be accepted. This requirement will be considered to have been met when there is strong affirmative evidence of the necessary supervisory abilities and/or potential. Substitutions Allowed: Relevant substitutions as described in the minimum Qualification Requirements, will apply. The information provided above represents a summary of the complete Minimum Qualification Requirements. To view the Requirements in their entirety, please CLICK HERE (Download PDF reader).

Other Information The State of Hawai'i complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you require reasonable accommodations in completing an application, any pre-employment testing, or otherwise participating in the selection process, please call 808-587-1111 for assistance. PUBLIC SERVICE LOAN FORGIVENESS (PSLF) PROGRAM The PSLF Program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. To qualify, the individual must have made 120 qualifying payments while employed by a qualifying employer. For more information, please click: https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service ELECTRONIC NOTIFICATION TO APPLICANTS The Department of Human Resources Development (HRD) will use electronic mail (email) to notify applicants of important information relating to the status and processing of their applications as part of our ongoing efforts to increase operational efficiency, promote the conservation of green resources, and minimize delays and costs. Please ensure that the email address and contact information you provide is current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our emails or fail to check your email-box in a timely manner. In addition, please be aware that you may no longer receive notification about applications submitted if you choose to disable the Job Application Emails feature in your Account Settings. TESTING INFORMATION The examination for this recruitment will be conducted on an unassembled basis where the examination score is based on an evaluation and rating of your education and experience. It is therefore important that your employment application provide a clear and detailed description of the duties and responsibilities of each position you held. In-person interviews and/or further testing in Hawaii may be required at the discretion of the hiring agency. If in-person interviews and/or further testing is a requirement, applicants who meet the minimum qualification requirements and are referred to the vacancy must be available to participate in person and at their own expense in this required phase of the selection process. Applicants are encouraged to submit their applications as soon as possible. In addition to employment availability and score, the referral of qualified applicants may be based upon other factors including date of receipt of application. CLICK HERE (Download PDF reader) for further information about Equal Employment Opportunity, the Merit Civil Service System, Citizenship and other requirements, Reasonable Accommodation, Veterans Preference, Examination Requirements, and the State Recruiting Office's Levels of Review.

Your Job Benefits With The State Of Hawaii The State of Hawaii offers its employees who are members of the civil service a range of benefits. Some benefits are offered as a result of collective bargaining agreements and changes may occur. A summary of these benefits, which is based on full-time employment, is listed below. Note: Benefits for NON-CIVIL SERVICE appointments will be provided by the hiring department at the time of interview. With Civil Service modernization, effective July 1, 2002, employees appointed to temporary positions may also gain membership in the civil service upon satisfactory completion of an initial probation period of at least six months. As a temporary member of the civil service, you will be eligible to apply for promotion and transfer opportunities to permanent as well as other temporary positions. You may also enjoy other rights and benefits afforded to members of the civil service, with the exception of return rights and placement rights associated with a reduction-in-force of a permanent member of the civil service. Paid Holidays You may be eligible for 13 paid holidays each year; 14 holidays during an election year. Paid Vacation You may earn vacation leave at a rate that other employers find tough to match – 21 days each full year from the FIRST year of employment. This compares to an average of 10 days offered by private companies. You may accumulate up to a total of 90 days (720 hours) of vacation. Paid Sick Leave You may earn sick leave at the same rate as vacation – 21 days per year from the FIRST year, and there is no limit on the amount you can accumulate. Expectant mothers may also use sick leave for pre-natal or post-natal check-ups or any illness related to pregnancy. Plus, unused accumulated sick leave may eventually be used to increase your retirement benefits in certain situations. Other Leaves Reasonable time off with pay may be provided for jury or witness duty, a death in the family, some military duty, and donation to the Blood Bank. Leave sharing donations may be granted to eligible employees who have serious personal illnesses or injuries or need to care for a seriously ill or injured family member. Various leaves without pay may also be granted with full re-employment rights. Health Insurance The State pays a part of the premiums for each employee's