ZipRecruiter

Log In

1

Diversion Case Jobs (NOW HIRING)

next page

Showing results 1-20

All JobsDiversion Case Jobs

Diversion Case information

See salary details

$14

$24

$42

How much do diversion case jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for diversion case in the United States is $24.76, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.

What are some typical challenges faced by Diversion Case Managers, and how can they prepare for them?

Diversion Case Managers often work with individuals facing complex legal and personal challenges, including substance use disorders, mental health issues, or unstable housing situations. Navigating limited community resources, handling high caseloads, and meeting court or program deadlines can be demanding. To prepare, staying organized, building strong relationships with local agencies, and engaging in ongoing professional development are key. Many organizations offer training and mentorship to help new hires get comfortable with the specific needs of their client populations and the tools used in diversion programs. Over time, as you become more familiar with local resources and best practices, managing these challenges becomes more manageable and rewarding.

What is a Diversion Case job?

A Diversion Case job involves working with individuals, often first-time or low-risk offenders, to provide alternatives to traditional criminal justice processes. The goal is to divert them from incarceration and connect them with resources such as counseling, rehabilitation, or community service programs. This role typically includes assessing eligibility, developing case plans, and monitoring compliance to help clients successfully complete their diversion programs and avoid a criminal record.

What are the key skills and qualifications needed to thrive in the Diversion Case position, and why are they important?

To thrive as a Diversion Case Manager, you need a background in social work, criminal justice, or counseling, along with experience in case management and crisis intervention. Familiarity with client management databases, court documentation systems, and relevant certifications such as Certified Case Manager (CCM) or equivalent are often required. Strong interpersonal skills, cultural sensitivity, and the ability to build rapport with clients are essential soft skills for this role. These skills are crucial for effectively guiding individuals through alternative legal or treatment programs and coordinating resources to support client success.

More about Diversion Case jobs
What are the most commonly searched types of Diversion Case jobs? The most popular types of Diversion Case jobs are:
What job categories do people searching Diversion Case jobs look for? The top searched job categories for Diversion Case jobs are:
Diversion Case jobs near you
Infographic showing various Diversion Case job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $51,494 per year, or $24.8 per hour.

Diversion Case Manager - Individual Homelessness

Community Teamwork Inc

Chelmsford, MA

$24 - $27/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

Diversion Case Manager - Individual Homelessness

Pay Range $24 to $27 per hour

Company Overview

Community Teamwork is a private non-profit organization located in Lowell MA. We employ over 600 employees and are a catalyst for social change. We leverage our programs, our partnerships, and our collective voice to foster equity, compassion, and community engagement by creating housing, education, and economic opportunities.

Position Summary

The Diversion Case Manager is responsible for providing case management to participants and providing advocacy, support, and referral information and assisting individuals to overcome barriers to becoming self-sufficient.

Essential Functions and Responsibilities

  • Conduct outreach and assessments in the community (Greater Lowell and Merrimack Valley Region)
  • Evaluate and assess referrals using a Housing First framework
  • Collaborate with local homeless service providers to facilitate smooth transitions from shelters to permanent housing
  • Maintain accurate case records and collect data for statistical analysis
  • Develop and implement participant-centered service plans, focusing on achieving participant goals
  • Monitor participant progress, identifying strengths, needs, barriers, and goals to sustain housing and increase self-sufficiency
  • Educate participants on daily living activities and refer them to necessary service providers
  • Conduct home visits and assist participants in accessing community resources
  • Uphold the values of CTI Equity, Integrity, Compassion

The duties listed above are representative of the work performed. Other related duties may be assigned.

Qualifications

  • High School Diploma or equivalent education
  • Relevant experience in case management or a related field
  • Knowledge of community resources for low-income individuals and families
  • Empathy and understanding of homelessness and related issues
  • Excellent customer service skills and ability to communicate effectively with supervisors, coworkers, volunteers, donors, and participants
  • Ability to manage multiple priorities in a fast-paced environment
  • Proficiency in basic computer software and data collection systems
  • Strong crisis management skills
  • Ability to maintain accurate records and confidentiality

Preferred Qualifications

  • Bilingual (English/Spanish, English/Haitian-Creole, English/Khmer, English/Portuguese)

Benefit Information*

At Community Teamwork, our employees enjoy best-in-class benefits to support their physical, financial and emotional wellness. We offer:

  • 4 Weeks of Paid Time Off - Paid Sick Leave - 12 paid holidays
  • Medical, Dental, and Vision Insurance - Company Paid Life Insurance Critical Illness Insurance-Pet Insurance
  • Tuition Reimbursement - Career Advancement and Professional Development Opportunities
  • 5% employer contribution to your 401(k) retirement account after 6 months of employment
  • Great coworkers and a great mission with an outstanding Community Action offering a chance to help make a real difference in the lives of those we serve
  • The stated pay range represents the Agencys good-faith estimate of the compensation for this role at the time of posting. Actual compensation within the range will be based on factors such as experience, skills, and qualifications

Equal Opportunity Employer Vets/Disabled

This is an exciting opportunity to become an integral member of an innovative team in an organization committed to excellence.

Apply