ZipRecruiter

Log In

1

Diversion Case Jobs (NOW HIRING)

Texana Center

PASRR Diversion Coordinator

Rosenberg, TX · On-site

$57K - $60K/yr

The PASRR Diversion Coordinator supervises a team of Habilitation Coordinators who perform case management for persons with IDD or IDD and mental illness (MI) residing in a nursing facility and for ...

GRO Community

Diversion Program Manager

Austin, TX · On-site

Oversee case management, crisis intervention, and diversion program operations to ensure alignment with organizational goals and state regulations. Texas Medicaid Billing & Compliance: * Ensure ...

GRO Community

Diversion Program Manager

Austin, TX · On-site

Oversee case management, crisis intervention, and diversion program operations to ensure alignment with organizational goals and state regulations. Texas Medicaid Billing & Compliance: * Ensure ...

Community Care ME

Mobile Diversion Coordinator

Bangor, ME · On-site

$22 - $24/hr

The Mobile Diversion Coordinator (MDC) serves as the primary contact for the Mobile Diversion ... Additionally, the MDC assumes day to day responsibility for case management activities, program ...

GRO Community

Diversion Program Manager

Austin, TX · On-site

Oversee case management, crisis intervention, and diversion program operations to ensure alignment with organizational goals and state regulations. Texas Medicaid Billing & Compliance: * Ensure ...

Keys to Change

$19/hr

... and case conferencing. Process Fidelity amp; Documentation · Maintain accurate, detailed records in HMIS and internal tracking systems regarding diversion attempts, outcomes, and follow-ups. · ...

Project 180

Case Manager

Palmdale, CA · On-site

$25.24 - $30.62/hr

Case Manager (I-III) Division ... Project 180 - Rapid Diversion Program Pay Scale : $25.24 - $30.62/hour Location : Antelope Valley ...

Project 180

Case Manager

Lancaster, CA · On-site

$25.24 - $30.62/hr

Case Manager (I-III) Division ... Project 180 - Rapid Diversion Program Pay Scale : $25.24 - $30.62/hour Location : Antelope Valley ...

Project 180

Case Manager

Los Angeles, CA · On-site

$25.24 - $30.62/hr

Case Manager (I-III) Division ... Project 180 - Rapid Diversion Program Pay Scale : $25.24 - $30.62/hour Location : Van Nuys ...

Project 180

Case Manager

Van Nuys, CA · On-site

$25.24 - $30.62/hr

Case Manager (I-III) Division ... Project 180 - Rapid Diversion Program Pay Scale : $25.24 - $30.62/hour Location : Van Nuys ...

Project 180

Case Manager

San Fernando, CA · On-site

$25.24 - $30.62/hr

Case Manager (I-III) Division ... Project 180 - Rapid Diversion Program Pay Scale : $25.24 - $30.62/hour Location : San Fernando ...

next page

Showing results 1-20

All JobsDiversion Case Jobs

Diversion Case information

See salary details

$14

$24

$42

How much do diversion case jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for diversion case in the United States is $24.76, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.

What are some typical challenges faced by Diversion Case Managers, and how can they prepare for them?

Diversion Case Managers often work with individuals facing complex legal and personal challenges, including substance use disorders, mental health issues, or unstable housing situations. Navigating limited community resources, handling high caseloads, and meeting court or program deadlines can be demanding. To prepare, staying organized, building strong relationships with local agencies, and engaging in ongoing professional development are key. Many organizations offer training and mentorship to help new hires get comfortable with the specific needs of their client populations and the tools used in diversion programs. Over time, as you become more familiar with local resources and best practices, managing these challenges becomes more manageable and rewarding.

What is a Diversion Case job?

A Diversion Case job involves working with individuals, often first-time or low-risk offenders, to provide alternatives to traditional criminal justice processes. The goal is to divert them from incarceration and connect them with resources such as counseling, rehabilitation, or community service programs. This role typically includes assessing eligibility, developing case plans, and monitoring compliance to help clients successfully complete their diversion programs and avoid a criminal record.

What are the key skills and qualifications needed to thrive in the Diversion Case position, and why are they important?

To thrive as a Diversion Case Manager, you need a background in social work, criminal justice, or counseling, along with experience in case management and crisis intervention. Familiarity with client management databases, court documentation systems, and relevant certifications such as Certified Case Manager (CCM) or equivalent are often required. Strong interpersonal skills, cultural sensitivity, and the ability to build rapport with clients are essential soft skills for this role. These skills are crucial for effectively guiding individuals through alternative legal or treatment programs and coordinating resources to support client success.

More about Diversion Case jobs
What are the most commonly searched types of Diversion Case jobs? The most popular types of Diversion Case jobs are:
What job categories do people searching Diversion Case jobs look for? The top searched job categories for Diversion Case jobs are:
Diversion Case jobs near you
Infographic showing various Diversion Case job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 78% Full Time, 17% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $51,494 per year, or $24.8 per hour.
Homeless Prevention & Diversion Specialist CM

Homeless Prevention & Diversion Specialist CM

Housing Forward

Maywood, IL • On-site

$60K - $62K/yr

Full-time

Posted 5 days ago

Job description

JOB SUMMARY:
The Homeless Prevention & Diversion Specialist will provide homeless prevention (HP) and Diversion services as part of Coordinated Entry in Suburban Cook County. Coordinated Entry (CE) is a community-wide system to standardize and expedite the process by which people experiencing homelessness or at risk of homelessness access housing and homeless resources. Through CE, people experiencing homelessness are matched to services and housing based on their preferences and level of need.
Diversion assistance serves as the "front door" to the agency's homeless crisis response. This position performs phone and in-person assessments to determine a person's immediate housing and stabilization needs as they seek entry into the Suburban Cook County Homelessness System. The assessment helps determine Housing Forward's response to the client crisis, including offering case management services, referrals, financial assistance, employment assistance and crisis intervention.
The Homeless Prevention & Diversion Specialist is responsible for evaluating referrals for homeless prevention and diversion assistance to determine eligibility for financial assistance, helping eligible participants complete their applications and to help establish payment plans with management companies and landlords and direct participants toward resources to assist with securing affordable housing when needed. The Specialist will provide financial literacy/budget counseling and case management referrals for supportive services to help participants develop ongoing stability plans.
Requirements
JOB RESPONSIBILITIES:
Essential Duties and Responsibilities:
Prevention Activities:
  • Develop and maintain a thorough understanding of rules and guidelines for providing homeless prevention and diversion financial assistance.
  • Conduct assessments and determine eligibility for financial assistance for referrals received via the Suburban Cook Call Center, Triage & Intake Specialist, and Homeless Program Staff.
  • Accurately apply rules and guidelines from multiple funding sources in order to determine eligibility for financial assistance.
  • Conduct in-person case management appointments to complete application for financial assistance and provide financial counseling and case management referrals for supportive services to help participants develop ongoing stability plans.
  • Accurately and efficiently, process paperwork for eligible participants in accordance with the parameters of the funding source for households determined eligible.
  • Submit appropriate funding requests, as required by each funding source, on a timely basis.
  • Communicate with landlord, if appropriate, on status of participant's application.
  • Complete all HMIS data entry, including client profile, entry/exit screen and service transactions.
  • Attend Coordinated Entry and Alliance meetings and training as required.
  • Attend community events and activities to outreach to target populations

Diversion Clinical and Case Management Responsibilities:
  • Conduct assessments and determine eligibility for financial and non-financial assistance for referrals received via the Suburban Cook Call Center, Triage & Intake Specialist, and Homeless Program Staff.
  • Perform appropriate screenings and assessments upon first contact with client to determine appropriate response to their imminent housing displacement or unsheltered situation.
  • Determine underlying issues and offer solutions to quickly to resolve their financial and housing crisis, including but not limited to landlord mediation, interpersonal conflict resolution, financial assistance, referrals and short-term case management.
  • Provide information, resources and referrals to all incoming callers, even those outside of Housing Forward service area.
  • Follow up, within 48 hours during the business week, with all referrals made through the Call Center and after-hour answering service.
  • Determine if other Housing Forward Services are appropriate and coordinate interventions with those programs.
  • Provide diversion services for individuals and families seeking overnight emergency shelter. Diversion counseling services explore safe and viable alternatives to entering the shelter system.
  • Assist clients who may have alternatives to entering the shelter system, navigate their alternatives.
  • Determine if appropriate to add clients to Housing Forward shelter waitlist.
  • Facilitate connecting clients to Street Outreach via Triage & Intake Specialist.
  • Inform and coordinate services with area townships, targeting schools and other potential referring agencies.
  • Maintain in-depth knowledge of referrals resources, including housing placement options, community resources, and budget and employment programs.
  • Ensure resources are adequate and up to date in the Salesforce Solutions database
  • Ensure a compassionate, confidential, and safe environment that maintains client dignity.
  • Complete all required Coordinated Entry training.
  • Enter all assessments into the agency's Homeless Management Information System (HMIS)
  • Provide regular reports to supervisor on calls received and recommendations for shelter and housing options.
  • Complete all progress notes within 48 hours of contact with clients.
  • Ensure that all physical records (hard copies) are transferred to appropriate departments when Diversion services are completed.
  • Maintain HP & Diversion Pipelines
  • Attend Alliance Diversion Committee meetings on a regular basis and provide informational updates to Program Director.

Other Case Management Activities:
  • Maintain a working knowledge of referral sources for housing, vocational and other relevant sources.
  • Identify special needs and make appropriate referrals.
  • Assist clients, as needed, in developing and implementing individual goals and objectives to attain and maintain housing stability.
  • Document services and demographics in HMIS.
  • Assist Stability Services Program Manager with monitoring data quality and any required reporting.

General:
  • Sensitivity to addiction and recovery, cultural heritage, gender, sexual orientation, race, religion, medical and psychiatric conditions.
  • Attend staff meetings as required and other community meetings as assigned.
  • Interact effectively with persons of diverse backgrounds and treat everyone with respect and dignity.
  • Demonstrate team behavior and promote a team-oriented environment.
  • Always represent the organization professionally.
  • Maintain positive relations with clients, volunteers, co-workers, staff from other agencies, agency funders, and the general public.
  • Demonstrate effective communication skills by conveying necessary information accurately, listening effectively and asking questions when clarification is needed.
  • Participate in ongoing development and improvement of all program processes and relationships.
  • Other duties as assigned.

Professional and Program Development:
  • If requested, participate in relevant industry seminars, workshops and networking events.
  • Be Knowledgeable of industry best practices to help ensure programming is in line with industry standards

QUALIFICATIONS:
  • Bachelor's degree in social work, counseling, related field or at least one year of prior related services.
  • Bilingual is preferred
  • Must possess knowledge of issues related to homelessness and poverty.
  • Must be able to interpret and apply rules and guidelines.
  • Ability to problem-solve and make decisions in stressful situations.
  • Must be able to multi-task and possess strong oral and written communication, time management and organizational skills.
  • Strong interpersonal skills, demonstrating good listening and empathic skills.
  • Proficient in Excel and Word. Must be willing to learn to use HMIS, Salesforce, and other client tracking databases. Prior experience with these databases is a plus.
  • Must have smartphone to utilize Agency communication and collaboration tools.

PHYSICAL REQUIREMENTS:
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must occasionally lift and/or move up to 30 pounds. While performing the duties of this job, the employee is regularly required to use hands and talk or hear. The employee is frequently required to stand; walk; sit; use stairs, reach with hands and arms balance, stoop, kneel or crouch.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
Housing Forward does not discriminate on the basis of race, color, religion, sex, citizenship, ethnic or national origin, age, disability, medical status, military status, veteran status, marital status, sexual orientation, gender identity or expression, genetic information, ancestry, or any legally protected status. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits and training. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, sexual orientation, veteran status, national origin, or disability.
Job descriptions are not intended and should not be construed to be all-inclusive lists of all responsibilities, skills, efforts or working conditions associated with a job. While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add or remove duties from particular jobs and to assign other duties, as necessary. This job description does not constitute a written or implied contract of employment.
Salary Description
$60,000 to $62,000

Apply