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Diversion Case Jobs (NOW HIRING)

The Diversion Specialist must bring a combination of persistence, active listening, and research skills to each case. The Diversion Specialist role is to help encourage each applicant to work from ...

Diversion Specialist

Renton, WA · On-site

$24 - $27/hr

The Diversion Specialist must bring a combination of persistence, active listening, and research skills to each case. The Diversion Specialist role is to help encourage each applicant to work from ...

Diversion Specialist

Renton, WA · On-site

$24 - $27/hr

The Diversion Specialist must bring a combination of persistence, active listening, and research skills to each case. The Diversion Specialist role is to help encourage each applicant to work from ...

The Diversion Specialist must bring a combination of persistence, active listening, and research skills to each case. The Diversion Specialist role is to help encourage each applicant to work from ...

The Diversion Specialist must bring a combination of persistence, active listening, and research skills to each case. The Diversion Specialist role is to help encourage each applicant to work from ...

Diversion Specialist

Renton, WA · On-site

$24 - $27/hr

The Diversion Specialist must bring a combination of persistence, active listening, and research skills to each case. The Diversion Specialist role is to help encourage each applicant to work from ...

Diversion Specialist

Shoreline, WA · On-site

$24 - $27/hr

The Diversion Specialist must bring a combination of persistence, active listening, and research skills to each case. The Diversion Specialist role is to help encourage each applicant to work from ...

Diversion Specialist

Shoreline, WA · On-site

$24 - $27/hr

The Diversion Specialist must bring a combination of persistence, active listening, and research skills to each case. The Diversion Specialist role is to help encourage each applicant to work from ...

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Diversion Case information

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How much do diversion case jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for diversion case in the United States is $24.76, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.

What is a diversion case?

A Diversion Case job involves working with individuals, often first-time or low-risk offenders, to provide alternatives to traditional criminal justice processes. The goal is to divert them from incarceration and connect them with resources such as counseling, rehabilitation, or community service programs. This role typically includes assessing eligibility, developing case plans, and monitoring compliance to help clients successfully complete their diversion programs and avoid a criminal record.

What are the key skills and qualifications needed to thrive in a diversion case position?

To thrive as a Diversion Case Manager, you need a background in social work, criminal justice, or counseling, along with experience in case management and crisis intervention. Familiarity with client management databases, court documentation systems, and relevant certifications such as Certified Case Manager (CCM) or equivalent are often required. Strong interpersonal skills, cultural sensitivity, and the ability to build rapport with clients are essential soft skills for this role. These skills are crucial for effectively guiding individuals through alternative legal or treatment programs and coordinating resources to support client success.

What are some typical challenges faced by diversion case managers, and how can they prepare for them?

Diversion Case Managers often work with individuals facing complex legal and personal challenges, including substance use disorders, mental health issues, or unstable housing situations. Navigating limited community resources, handling high caseloads, and meeting court or program deadlines can be demanding. To prepare, staying organized, building strong relationships with local agencies, and engaging in ongoing professional development are key. Many organizations offer training and mentorship to help new hires get comfortable with the specific needs of their client populations and the tools used in diversion programs. Over time, as you become more familiar with local resources and best practices, managing these challenges becomes more manageable and rewarding.

More about Diversion Case jobs

What are the most commonly searched types of Diversion Case jobs?

The most popular types of Diversion Case jobs are:

Infographic showing various Diversion Case job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, and 2% Contract. Highlights an 76% Physical, 3% Hybrid, and 21% Remote job distribution, with an average salary of $51,494 per year, or $24.8 per hour.

Diversion Specialist - Orange County

Orlando, FL • On-site

$52K/yr

Other

Re-posted 21 days ago


Job description

Diversion Specialist

Salary: $52,000/year

The Diversion Specialist will be responsible for managing a caseload of families served via Family Support Services (FSS) cases. Services to be provided in home to children and families who are safe but could benefit from services provided via providers in their communities to inhibit them from moving further into the system of care. Diversion Specialist are to oversee the delivery and care coordination of services, make referrals, provide community linkages. This position will conduct child safety assessments, complete family assessments and 30-day home visits minimally (or more frequent visits as identified as needed depending on the dynamic of the family) for families served in Orange County. The Diversion Specialist will coordinate and facilitate Family Team Conferences in a flexible, responsive, culturally competent service delivery system. This position will provide family stabilization support to children and families and coordinate with all members of the Family Team including caregivers, providers, DCF and informal and natural supports.

Essential Functions:

  • Provide specialized assistance to Child Welfare teams and the children and families in care.
  • Coordinate planning strategies and maintain positive relationships with agencies and community members as applicable.
  • Conduct home visits.
  • Assist in the assessment of client's behaviors and emotional needs to determine the best possible community services to be implemented with/ for youth/ family.
  • Act as a liaison with DCF/case management and the community.
  • Conduct home visits at a minimum every 30 days or weekly visits as needed or identified, depending on the family's need and dynamic that is presented at the Diversion staffing.
  • Attending staffing's (lockout staffing's, MDT, LRT other community meetings as needed or identified).
  • Maintain positive relationships with other agencies and community members as applicable.
  • Complete any necessary file documentation and process data through FSFN and other required data systems.
  • Prepare documentation to identify prevention efforts.
  • Attends and participates in monthly diversion meetings.
  • Coordinates and attends Diversion MDT staffing.
  • Diverts families from the dependency system.
  • Act as a support for the CPI regarding providing/ offering a service that will keep children in their homes/ communities safely and not have to enter out of home care or foster care, as well as service delivery with providers and community resources.
  • Maintains monthly diversion logs and diversion tracking mechanisms for diversion/prevention purposes.
  • Enters information into FSFN and ensures family support pages are created and maintained regarding reason for diversion/prevention involvement and funding etc. Ensure that family support pages are closed in a timely manner as well.
  • Staff cases for diversion/prevention involvement and or to implement a safety service as needed.
  • Expected to be a part of the CPI initial consultations and 2ndtier staffing's. Also available to be included in impromptu staffing regarding present and impending danger plans. Be a critical part in the decision of what services are available and can be implemented to ensure a child/ children is able to be kept in their home safely.
  • Attach themselves to a CPI case that has been identified as needing prevention services and assist CPI with gathering information from parents/ other providers that the family may have been involved with or is currently with to move case forward and keeping the children safe without "ongoing" case management.
  • Act as the conduit between providers and families. They are the linkage of services and ensure that contact between the provider and family has occurred and they are engaged. Also obtain all monthly documentation from providers and scan into the FSFN file cabinet and or update notes in FSFN timely and continuously.
  • Ensure that parents sign the FSS Acknowledgement forms upon initial contact.
  • Completes funding authorization form/ Diversion Supervisor signs the funding authorization and Diversion Manager approves and signs off for final approval.
  • Screens all referrals to community providers and programs in the community.
  • Maintain and complete ongoing Diversion tracking logs (weekly and as needed)
  • Participates in the agency strategic plan & quality improvement processes.
  • Ability to safely & successfully perform essential job functions consistent with the ADA, FMLA, & other federal, state, & local standards, including meeting qualitative & quantitative productivity standards.
  • Ability to maintain reasonably regular, punctual attendance consistent with ADA, FMLA & other federal, state, & local standards
  • Ability to comply with all personnel policies & procedures

Non-Essential Functions:

  • Duties in other counties as assigned.

This list of functions is not intended to be exhaustive. The agency reserves the right to revise this job description as needed to comply with actual job requirements.

Qualifications:

Required:

  • Bachelor's degree in social work or related area of study
  • 2 years' experience in child welfare services.
  • State of Florida Child Welfare Certification (CWCM)

Preferred:

  • Master's Degree from an accredited college or university.

Skills:

Required:

  • Must be proficient in Microsoft Office Suite
  • Conducts self in a professional manner with colleagues, peers, and clients. Demonstrates professional behavior toward clients consistent to the enhancement of the client's dignity and well-being. Upholds established policies and professional standards of conduct.
  • Effective leadership and planning skills
  • Excellent interpersonal and communication skills
  • Must be capable of completing assignments with minimum guidance and supervision.
  • Ability to objectively coach & mentor staff through complex & difficult issues
  • Demonstrated ability to identify, prioritize, and execute tasks to meet deadlines.
  • Ability to define problems, collect data, establish facts and draw valid conclusions
  • Ability to analyze, integrate and report data
  • Ability to maintain a high level of confidentiality
  • Ability to represent and promote positive and solution-oriented behaviors within their team and the organization.
  • Demonstrate cultural and linguistic competence & sensitivity to population served
  • Ability to travel

Special Conditions:

  • Thorough Background Screening upon hire including FBI, FDLE, Local Law check, Employment Reference check, DMV check, Criminal Records check, Social Security Trace & Drug Screening. FDLE check will be run at least every 5 years.
  • Travel- local: 10% per week, long-distance: 1% per month
  • Attend at least 15 hours of in-service training annually

Physical & Mental Requirements (N=Needed P=Preferred): Analyzing (N), Bending-neck (P), Bending-waist (P), Calculations (P), Carrying/Lifting (P), Climbing (P), Crawling/Crouching (P), Finger Movements (N), Handling Objects (N), Kneeling (P), Pushing/Pulling (P), Reaching (P), Reading & Comprehending (N), Reasoning (N), Sitting (P), Squatting (P), Standing (P), Twisting-neck (P), Twisting-waist (P), Walking (P), Writing (N)

For more information regarding our screening process please visit Clearinghouse.com.

Family Partnerships of Central Florida is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. These employers also maintain Drug-Free Workplaces. Requests for Auxiliary Aids for Hearing Impaired or Limited English Proficiency Candidates may be made with a minimum of five (5) days notice to C Hernandez at (321) 752-4650.