Dhs Pilot Jobs (NOW HIRING)

At the Allegheny County Department of Human Services (DHS), our mission is to improve the well-being of the County's most vulnerable residents. DHSoperates, influences, and funds essential services worth more than $1 billion annually, supporting over 200,000 residents each yearacross child welfare, family strengthening and youth programs, behavioral health, homelessness, intellectual disability services, and aging programs.

Over the past two decades, DHS has built a national reputation as a leader in how state and local governments use data, analytics, and technology to deliver more effective and efficient public services. While we have learned a great deal during this time, we believe there remain significant opportunities fordata andtechnology to improve outcomes for residents and to inspire other governments to make similar investments.

DHSisseeking a mission-driven leader who brings analytical rigor, sound judgment, and a biasforaction toimprovingoutcomes for County residents to become our nextDirector ofthe Office ofAnalytics & Technology. Thisroleis responsible forbuilding andmaintainingthe information, data, and technology infrastructure needed to achieve DHS goals, promote equity, and improve outcomes for Allegheny County residents. This position reports to the Director of the Department of Human Services (DHS) and overseesfivedirectand120indirect-report staff.

Ideal Candidate

The ideal candidate is comfortable operating in complex, ambiguous environments andis motivatedby translating data and technology into practical improvements in public systems.This leader combines deepexpertisein analytics, technology, or product development with the ability to partner effectively across programs. They askstrong questions, listen closely to stakeholders, and incorporate multiple perspectives into decision-making. They are comfortable not having all the answers buttakeresponsibility for driving work forward.

They have experience leading teams and delivering results in complex organizations, including settingstrategy, prioritizing resources, and executing against clear goals. They are highly accountable for outcomes and expect the same from their teams, while investing in staff development and building a strong, collaborative culture.

The ideal candidate is equally comfortable engagingontechnical topics and working with program, policy, and operations leaders to solve real-world problems. Theyare motivatedby using data, experimentation, and thoughtful system design to improve how servicesare delivered.We are particularly interested in candidates with experience in the technology sector, especially those who have built or led data,product, or engineering teams andare motivatedto apply those skills in a public service context.

Qualifications

Minimumqualifications:

• Five years of leadershipexperiencein a complex enterprise, includingresponsibility forstaff managementand results delivery.

• Demonstrated training in a quantitative, technical, or engineering field (e.g., statistics, economics, computer science, data science, engineering), gained through formal education, professional experience, or equivalent applied work.

• Demonstrated experience leading multidisciplinary teams (e.g., analysts, data scientists, engineers, product managers) to deliver analytic or technical work from problem definition through implementation.

• Demonstrated ability to applydata and technologyto inform decisions, designinterventionsandnew solutionsto hard policy and operationalproblems, andevaluate impact in complex environments.

• Experience working in or with large, complex organizations (e.g., government, healthcare, social services, or similarly scaled systems)and facility interacting with a diverse range of skillsets and backgroundspreferred.

Or

• Equivalent combinations of education, training, and experience thatdemonstratethe required capabilities willbe considered.

Job responsibilities

The Director of Analytics & Technology is a member of the DHS leadership team and will:

• Lead the Office of Analytics & Technology (OAT) setting strategy and driving execution across analytics, data science, product development, engineering, and infrastructure to improve outcomes for County residents.

• Partner with DHS program offices(AAA, OBH, ODS, CYF, OCS) toidentifypriority problems, design solutions, and implement data- and technology-enabled improvements in service delivery.

• Translate data and analysis into action, ensuring that insights meaningfully inform program design, operational decisions, and resource allocation across DHS.

• Oversee the development and operation of core data and technology systems, including the County's integrated data warehouse, analytic tools, and client- and provider-facing products.

• Drive a research and experimentation agenda, including the design and execution of evaluations and pilots to test and scale effective interventions.

• Ensure access to high-quality data, tools, and infrastructurefor internal staff, providers, and the public, includingmaintainingstandards for data governance, security, and system reliability.

• Lead and develop a multidisciplinary teamof analytics, data science, engineering, product, and infrastructure professionals, setting clear priorities,maintaininghigh performance standards, and investing in staff growth.

• Strengthen cross-system coordination, working with County leadership, community partners, and external stakeholders to align data, technology, and program strategy.

• Support departmental planning and performance management, including contributing analytic and technicalexpertiseto strategic planning, budgeting, and reporting processes.

• Advance transparency and public communication, including publishing research andmaintainingpublic-facing data and analytic resources.

• Represent DHS in external settings, including meetings, conferences, and public forums, and communicate the department's work to a broad range of audiences.

Allegheny County offers a generous benefits package including health, dental, vision, flexible spending accounts, health savings account, life insurance, long andshort termdisability, employeeassistanceprogram, vacation and sick leave, tuitionassistance, and the County's retirement program.The compensation range is $149,000 - $163,000.

Applicantsare encouragedto apply beforeJune 26, 2026.