... DHL eCommerce. ESSENTIAL DUTIES AND RESPONSIBILITIES: Account Ownership & Growth: * Assume ownership of assigned accounts following transition from the Business Development Manager and ensure ...
... DHL eCommerce. ESSENTIAL DUTIES AND RESPONSIBILITIES: Account Ownership & Growth: * Assume ownership of assigned accounts following transition from the Business Development Manager and ensure ...
NY · On-site
$90 - $120/hr
Collections & Cash Application Manager in Logistics job at DHL eCommerce, Americas. Weston, FL. As a Collections & Cash Application Manager, you will lead a team of collection specialists and cash ...
NY · On-site
$90 - $120/hr
Collections & Cash Application Manager in Logistics job at DHL eCommerce, Americas. Weston, FL. As a Collections & Cash Application Manager, you will lead a team of collection specialists and cash ...
Salesforce Senior Developer
$119K - $146K/yr
Join DHL eCommerce as a Salesforce Senior Developer and drive our digital transformation. You will work closely with multiple business functions to design, build, and maintain scalable solutions that ...
Salesforce Senior Developer
$119K - $146K/yr
Join DHL eCommerce as a Salesforce Senior Developer and drive our digital transformation. You will work closely with multiple business functions to design, build, and maintain scalable solutions that ...
Procurement Manager
Weston, FL · On-site
The Procurement Manager is responsible for leading local procurement operations, strategic sourcing initiatives, supplier relationship management, and purchasing activities across DHL eCommerce. This ...
Procurement Manager
Weston, FL · On-site
The Procurement Manager is responsible for leading local procurement operations, strategic sourcing initiatives, supplier relationship management, and purchasing activities across DHL eCommerce. This ...
Housekeeper - 3rd Shift
Avenel, NJ · On-site
$19.50/hr
As a leading logistics company in one of the fastest growing industries, at DHL eCommerce, we offer our employees, and their dependents benefits and incentives to make them successful at work and ...
Housekeeper - 3rd Shift
Avenel, NJ · On-site
$19.50/hr
As a leading logistics company in one of the fastest growing industries, at DHL eCommerce, we offer our employees, and their dependents benefits and incentives to make them successful at work and ...
... DHL eCommerce, we offer our employees, and their dependents benefits and incentives to make them successful at work and home. * Competitive Pay * Retirement Savings - 401k with company match
... DHL eCommerce, we offer our employees, and their dependents benefits and incentives to make them successful at work and home. * Competitive Pay * Retirement Savings - 401k with company match
... DHL eCommerce, we offer our employees, and their dependents benefits and incentives to make them successful at work and home. * Competitive Pay * Retirement Savings - 401k with company match
... DHL eCommerce, we offer our employees, and their dependents benefits and incentives to make them successful at work and home. * Competitive Pay * Retirement Savings - 401k with company match
Forklift Operator - 3rd Shift
Manassas, VA · On-site
$21/hr
... DHL eCommerce, we offer our employees, and their dependents benefits and incentives to make them successful at work and home. * Competitive Pay * Retirement Savings - 401k with company match
Forklift Operator - 3rd Shift
Manassas, VA · On-site
$21/hr
... DHL eCommerce, we offer our employees, and their dependents benefits and incentives to make them successful at work and home. * Competitive Pay * Retirement Savings - 401k with company match
Forklift Operator - 2nd Shift
Stow, OH · On-site
$21/hr
... DHL eCommerce, we offer our employees, and their dependents benefits and incentives to make them successful at work and home. * Competitive Pay * Retirement Savings - 401k with company match
Forklift Operator - 2nd Shift
Stow, OH · On-site
$21/hr
... DHL eCommerce, we offer our employees, and their dependents benefits and incentives to make them successful at work and home. * Competitive Pay * Retirement Savings - 401k with company match
Forklift Operator - 3rd Shift
Orlando, FL · On-site
$19/hr
... DHL eCommerce, we offer our employees, and their dependents benefits and incentives to make them successful at work and home. * Competitive Pay * Retirement Savings - 401k with company match
Forklift Operator - 3rd Shift
Orlando, FL · On-site
$19/hr
... DHL eCommerce, we offer our employees, and their dependents benefits and incentives to make them successful at work and home. * Competitive Pay * Retirement Savings - 401k with company match
Conversions Package Handler - 3rd Shift
Stow, OH · On-site
$19/hr
As a leading logistics company in one of the fastest growing industries, at DHL eCommerce, we offer our employees, and their dependents benefits and incentives to make them successful at work and ...
Conversions Package Handler - 3rd Shift
Stow, OH · On-site
$19/hr
As a leading logistics company in one of the fastest growing industries, at DHL eCommerce, we offer our employees, and their dependents benefits and incentives to make them successful at work and ...
As a leading logistics company in one of the fastest growing industries, at DHL eCommerce, we offer our employees, and their dependents benefits and incentives to make them successful at work and ...
As a leading logistics company in one of the fastest growing industries, at DHL eCommerce, we offer our employees, and their dependents benefits and incentives to make them successful at work and ...
CONVERSION - Package Handler - 3rd Shift
Hebron, KY · On-site
$22/hr
As a leading logistics company in one of the fastest growing industries, at DHL eCommerce, we offer our employees, and their dependents benefits and incentives to make them successful at work and ...
CONVERSION - Package Handler - 3rd Shift
Hebron, KY · On-site
$22/hr
As a leading logistics company in one of the fastest growing industries, at DHL eCommerce, we offer our employees, and their dependents benefits and incentives to make them successful at work and ...
$85K - $100K/yr
As a leading logistics company in one of the fastest growing industries, at DHL eCommerce, we offer our employees, and their dependents benefits and incentives to make them successful at work and ...
$85K - $100K/yr
As a leading logistics company in one of the fastest growing industries, at DHL eCommerce, we offer our employees, and their dependents benefits and incentives to make them successful at work and ...
Transportation - Export Clerk, 2nd Shift
Avenel, NJ · On-site
$22/hr
... DHL eCommerce, we offer our employees, and their dependents benefits and incentives to make them successful at work and home. * Competitive Pay * Retirement Savings - 401k with company match
Transportation - Export Clerk, 2nd Shift
Avenel, NJ · On-site
$22/hr
... DHL eCommerce, we offer our employees, and their dependents benefits and incentives to make them successful at work and home. * Competitive Pay * Retirement Savings - 401k with company match
Receiver - 3rd Shift
Concord, NC · On-site
$20/hr
... DHL eCommerce, we offer our employees, and their dependents benefits and incentives to make them successful at work and home. * Competitive Pay * Retirement Savings - 401k with company match
Receiver - 3rd Shift
Concord, NC · On-site
$20/hr
... DHL eCommerce, we offer our employees, and their dependents benefits and incentives to make them successful at work and home. * Competitive Pay * Retirement Savings - 401k with company match
Automation Technician II
Whittier, CA · On-site
$28.83 - $38.44/hr
... DHL eCommerce, we offer our employees, and their dependents benefits and incentives to make them successful at work and home. * Competitive Pay * Retirement Savings - 401k with company match
Automation Technician II
Whittier, CA · On-site
$28.83 - $38.44/hr
... DHL eCommerce, we offer our employees, and their dependents benefits and incentives to make them successful at work and home. * Competitive Pay * Retirement Savings - 401k with company match
Transportation - Export Clerk, 2nd Shift
Avenel, NJ · On-site
$22/hr
... DHL eCommerce, we offer our employees, and their dependents benefits and incentives to make them successful at work and home. * Competitive Pay * Retirement Savings - 401k with company match
Transportation - Export Clerk, 2nd Shift
Avenel, NJ · On-site
$22/hr
... DHL eCommerce, we offer our employees, and their dependents benefits and incentives to make them successful at work and home. * Competitive Pay * Retirement Savings - 401k with company match
... DHL eCommerce, we offer our employees, and their dependents benefits and incentives to make them successful at work and home. * Competitive Pay * Retirement Savings - 401k with company match
... DHL eCommerce, we offer our employees, and their dependents benefits and incentives to make them successful at work and home. * Competitive Pay * Retirement Savings - 401k with company match
$98K - $131K/yr
Nominal travel ( As a leading logistics company in one of the fastest growing industries, at DHL eCommerce, we offer our employees, and their dependents benefits and incentives to make them ...
$98K - $131K/yr
Nominal travel ( As a leading logistics company in one of the fastest growing industries, at DHL eCommerce, we offer our employees, and their dependents benefits and incentives to make them ...
Dhl Ecommerce information
See salary details
$15.42 is the 25th percentile. Wages below this are outliers.
$11.06 - $17.18
35% of jobs
The median wage is $19.34 / hr.
$17.18 - $23.30
42% of jobs
$23.30 - $29.41
8% of jobs
$29.41 - $35.53
0% of jobs
$35.53 - $41.65
0% of jobs
$41.65 - $47.77
0% of jobs
$47.77 - $53.89
2% of jobs
$53.89 - $60.01
1% of jobs
$60.01 - $66.13
0% of jobs
$66.13 - $72.25
6% of jobs
$72.25 - $78.37
5% of jobs
$11
$28
$78
How much do dhl ecommerce jobs pay per hour?
As of Sep 2, 2026, the average hourly pay for dhl ecommerce in the United States is $28.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $24.04 per hour, depending on experience, location, and employer.
What is DHL eCommerce?
DHL eCommerce is a division of DHL that specializes in providing domestic and international parcel delivery services for e-commerce businesses and online retailers. It offers solutions such as shipping, tracking, returns management, and last-mile delivery tailored to the needs of online sellers and their customers. DHL eCommerce aims to make shipping efficient and cost-effective, especially for small packages and cross-border e-commerce. The service leverages DHL's global network to ensure reliable and timely delivery to customers around the world.
What are the key skills and qualifications needed to thrive as a DHL eCommerce Operations Specialist?
To excel as a DHL eCommerce Operations Specialist, you typically need knowledge of logistics, supply chain management, and strong organizational skills, often supported by experience in shipping, warehousing, or fulfillment. Familiarity with warehouse management systems (WMS), barcode scanners, and shipping software is commonly required. Attention to detail, problem-solving abilities, and effective communication help individuals manage high volumes and resolve issues efficiently. These skills and qualifications are vital for ensuring timely, accurate order processing and exceptional customer satisfaction in a fast-paced eCommerce environment.
What are some common challenges faced by DHL eCommerce team members, and how can applicants prepare for them?
Team members at DHL eCommerce often work in a fast-paced environment where meeting tight shipping deadlines and adapting to fluctuations in package volume are common challenges. To succeed, applicants should be comfortable with multitasking, able to quickly learn logistics software, and demonstrate strong communication skills for effective collaboration with warehouse staff and customer service teams. Preparing by researching DHL’s processes, understanding basic eCommerce fulfillment workflows, and developing time management abilities can help new hires integrate more smoothly into the team.
What is the difference between Dhl Ecommerce vs Dhl Warehouse Associate?
| Aspect | Dhl Ecommerce | Dhl Warehouse Associate |
|---|---|---|
| Required Credentials | High school diploma, logistics or e-commerce experience preferred | High school diploma or equivalent, basic warehouse training |
| Work Environment | Fast-paced e-commerce fulfillment centers, handling online orders | Warehouse settings, packing, sorting, and inventory management |
| Employer & Industry Usage | Logistics and e-commerce companies, primarily DHL | Logistics companies, DHL warehouses |
| Common Search & Comparison | Roles in e-commerce logistics | Warehouse operations roles |
In summary, Dhl Ecommerce roles focus on managing online order fulfillment within e-commerce environments, requiring familiarity with logistics and online retail processes. Dhl Warehouse Associates handle physical tasks like packing and sorting in warehouse settings. Both roles are essential in DHL's logistics chain but differ in responsibilities and skill requirements.
More about Dhl Ecommerce jobs
What cities are hiring for Dhl Ecommerce jobs?
Cities with the most Dhl Ecommerce job openings:
What states have the most Dhl Ecommerce jobs?
States with the most job openings for Dhl Ecommerce jobs include:
What job categories do people searching Dhl Ecommerce jobs look for?
The top searched job categories for Dhl Ecommerce jobs are:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 12 days ago
DHL rating
6.9
Based on 325 frontline employees who took The Breakroom Quiz
35th of 64 rated delivery companies
Job description
Job Brief
The Key Account Manager is responsible for retaining, growing, and optimizing the value of assigned customer accounts.
At DHL, our people are our greatest asset! Everyone's contribution drives us to be the world's #1 logistics company.
Certified as a Great Place to Work and as a Top Employer, we're dedicated to fostering a positive, collaborative, and supportive environment for all. Our commitment and engagement with Our People ensure we continuously build a workplace we're all proud of. Plus, with competitive compensation and exceptional perks, we make sure your personal life shines just as brightly as your career.
This remote position is based in South Florida.
SUMMARY:
The Key Account Manager is responsible for retaining, growing, and optimizing the value of assigned customer accounts. Following transition from the Business Development Manager, this role leads the ongoing Sales relationship with a focus on revenue retention, share-of-wallet expansion, contract renewals, and profitability improvement. The Key Account Manager partners with cross-functional teams to strengthen customer relationships, identify growth opportunities, and develop account strategies that support long-term customer value and sustainable business results for DHL eCommerce.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Account Ownership & Growth:
Retention, Renewals & Commercial Growth:
Performance Monitoring & Account Strategy:
Cross-Functional Collaboration:
EDUCATION AND/OR EXPERIENCE:
REQUIREMENTS/SKILLS:
PHYSICAL DEMANDS:
As a Top Employer and leading logistics company, at DHL eCommerce , we are committed to helping you build a career you'll love with benefits and incentives that support your personal and professional well-being:
We are committed to equal opportunity and reject any forms of discrimination. The basis for employee selection at DHL Group is qualification, performance, skills and experience.
Equal Opportunity Employer - Veterans/Disability
The Key Account Manager is responsible for retaining, growing, and optimizing the value of assigned customer accounts.
At DHL, our people are our greatest asset! Everyone's contribution drives us to be the world's #1 logistics company.
Certified as a Great Place to Work and as a Top Employer, we're dedicated to fostering a positive, collaborative, and supportive environment for all. Our commitment and engagement with Our People ensure we continuously build a workplace we're all proud of. Plus, with competitive compensation and exceptional perks, we make sure your personal life shines just as brightly as your career.
This remote position is based in South Florida.
SUMMARY:
The Key Account Manager is responsible for retaining, growing, and optimizing the value of assigned customer accounts. Following transition from the Business Development Manager, this role leads the ongoing Sales relationship with a focus on revenue retention, share-of-wallet expansion, contract renewals, and profitability improvement. The Key Account Manager partners with cross-functional teams to strengthen customer relationships, identify growth opportunities, and develop account strategies that support long-term customer value and sustainable business results for DHL eCommerce.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Account Ownership & Growth:
- Assume ownership of assigned accounts following transition from the Business Development Manager and ensure continuity in customer experience.
- Develop and execute accounts plans focused on customer retention, revenue growth, share-of-wallet expansion, and profitability improvement.
- Identify and pursue cross-sell, upsell, and expansion opportunities within assigned accounts.
- Build trusted relationships with customer stakeholders and executive sponsors to strengthen long-term account value.
- Lead regular business reviews and strategic account discussions to assess performance, identify risks and uncover growth opportunities.
- Serve as the primary Sales point of contact for assigned customers.
Retention, Renewals & Commercial Growth:
- Improve account economics through pricing strategy, contract management, and commercial planning in partnership with Pricing and other internal stakeholders.
- Provide insights into customer behavior, industry trends, and market conditions to enhance account strategy.
- Negotiate contract renewals and pricing structures with a clear understanding of profitability impact.
- Propose pricing strategies to balance profitability and growth.
Performance Monitoring & Account Strategy:
- Manage customer relationships from Sales perspective, address concerns, and develop tailored solutions to enhance satisfaction and retention while ensuring profitability.
- Monitor existing customer profiles, revenue contribution, and profitability to drive sustainable business growth.
Cross-Functional Collaboration:
- Work closely with internal teams, including Solutions Engineers, Client Relationship Managers, and Implementation Managers, to support retention, customer growth, renewals, expansion and service optimization.
- Provide insights and recommendations to the Regional Head of Sales to help refine and execute strategic initiatives
- Continuously develop sales skills, negotiation tactics, and financial acumen through training and joint selling opportunities.
EDUCATION AND/OR EXPERIENCE:
- Bachelor's degree in business or marketing preferred or related work experience.
- 7 years related sales experience calling on accounts.
- Parcel, ecommerce, and logistics experience required.
- Experience with sales activity reporting software preferred.
REQUIREMENTS/SKILLS:
- Proficiency in Word, Excel, and Outlook.
- Excellent written and verbal communication skills.
- Proven ability to grow, retain, and deepen strategic customer relationships.
- Excellent organization, planning, and negotiation skills.
- Strong analytical and presentation abilities.
- Must be a self-starter, able to take initiative and work in a fast-paced environment.
PHYSICAL DEMANDS:
- Requires low physical activity; ability to stand and/or walk for an extended period.
- Travel required as needed, up to 30%.
- Able to work a range of shifts based on operational needs, after-hours, weekends, and holidays.
As a Top Employer and leading logistics company, at DHL eCommerce , we are committed to helping you build a career you'll love with benefits and incentives that support your personal and professional well-being:
- Competitive Pay
- Bonus Programs
- Retirement Savings - 401k with company match
- Medical, Dental, Vision, Well-being programs
- FSA/HSA availability
- Tuition Reimbursement
- Paid Time Off including vacation and sick time
- Company Paid Holidays and Floating Holidays
- Paid Parental Leave
- Employee Discount Program
- Employee Assistance & Work Life Program
- Short Term and Long-Term Disability
- Life Insurance
We are committed to equal opportunity and reject any forms of discrimination. The basis for employee selection at DHL Group is qualification, performance, skills and experience.
Equal Opportunity Employer - Veterans/Disability
About DHL
Sourced by ZipRecruiter
When Adrian Dalsey, Larry Hillblom and Robert Lynn founded DHL in 1969, they didn’t know they would revolutionize the world of logistics. Today, DHL is the world’s leading logistics company. Our 600,000 people in over 220 countries and territories work every day to help you cross borders, reach new markets and grow your business. Or simply send a letter to your loved ones.
Industry
Transportation and warehousing and personal services
Company size
10,000+ Employees
Headquarters location
Plantation, FL, US