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Dhl Agent Jobs (NOW HIRING)

Ramp & Warehouse Agent - FT

Erlanger, KY · On-site

$15.25 - $18.75/hr

What makes DHL great? Our People! We know each employee's individual contributions make us the #1 Express Delivery and Logistics Company in the world. DHL Express is committed to maintaining an ...

Customs Support

Los Angeles, CA · On-site

$23.08 - $30.77/hr

Start YOUR career with DHL today... We have an immediate career opportunity for a qualified Customs Support Agent . As a Customs Support Agent , you will contact customers (shippers and receivers ...

Query Handling Front Line Agent

Houston, TX · On-site

$16.25 - $20.25/hr

What makes DHL great? Our People! We know each employee's individual contributions make us the #1 Delivery and Logistics Company in the world. Distinguished as No. 1 World's Best Workplace™ by ...

Customs Support

Los Angeles, CA · On-site

$23.08 - $30.77/hr

Start YOUR career with DHL today... We have an immediate career opportunity for a qualified Customs Support Agent . As a Customs Support Agent , you will contact customers (shippers and receivers ...

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Dhl Agent information

See salary details

$19.5K

$49.3K

$102K

How much do dhl agent jobs pay per year?

As of Jun 24, 2026, the average yearly pay for dhl agent in the United States is $49,313.00, according to ZipRecruiter salary data. Most workers in this role earn between $29,000.00 and $53,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a DHL Agent, and why are they important?

To thrive as a DHL Agent, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with shipping and logistics software, barcode scanners, and tracking systems is typically required. Excellent customer service, problem-solving abilities, and effective communication set top performers apart in this role. These skills are crucial for ensuring efficient package handling, accurate documentation, and positive customer experiences in a dynamic logistics environment.

What are some common challenges DHL Agents face and how can they be addressed?

DHL Agents often work in fast-paced environments where handling time-sensitive shipments and meeting strict delivery deadlines are everyday challenges. They may also encounter issues related to customs documentation, lost packages, or customer service queries. To address these challenges, effective communication, strong organizational skills, and familiarity with DHL's tracking and logistics systems are crucial. Regular training and support from experienced team members help agents stay up-to-date and handle issues efficiently.

What is the difference between Dhl Agent vs Courier Driver?

AspectDhl AgentCourier Driver
CredentialsHigh school diploma, logistics certificationsDriver's license, delivery certifications
Work EnvironmentWarehouse, office, delivery vehiclesOn-road, delivery routes
Employer & IndustryLogistics companies, courier servicesCourier companies, delivery services
Job FocusManaging shipments, customer service, logistics coordinationDelivering packages, route navigation

While both Dhl Agents and Courier Drivers are involved in package delivery, Dhl Agents typically handle logistics coordination and customer service at a local or regional level, often working within a warehouse or office environment. Courier Drivers focus primarily on the physical delivery of packages along specific routes. Both roles require driving skills and certifications, but Dhl Agents often have additional responsibilities related to logistics management.

What are DHL agents?

DHL agents are professionals who represent DHL, a global logistics and courier company, in handling shipments, customer service, and logistics solutions. They assist customers with shipping needs, track parcels, process documentation, and ensure that packages are delivered efficiently and securely. DHL agents may work at customer service desks, in warehouses, or as field representatives, helping to resolve delivery issues and provide information about shipping options and regulations.
More about Dhl Agent jobs
Ramp & Warehouse Agent - FT

Ramp & Warehouse Agent - FT

DHL

Erlanger, KY • On-site

$15.25 - $18.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago


DHL rating

7.0

Company rating: 7.0 out of 10

Based on 313 frontline employees who took The Breakroom Quiz

32nd of 62 rated delivery companies


Job description

What makes DHL great? Our People! We know each employee's individual contributions make us the #1 Express Delivery and Logistics Company in the world.
DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment - to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.
Start YOUR career with DHL today...
We have openings for Ramp & Warehouse Agents based out of our Hub in Erlanger, Kentucky (CVG). Ramp & Warehouse Agents are a crucial component to the success of DHL's operations. They are involved in Ramp and Sort operations at the CVG Hub; including processing time-sensitive materials for pick-up, transit, and delivery as well as sorting, loading, unloading, and material handling.
Key Accountabilities
Perform sort, load, and unload activities and move material with speed and accuracy according to established procedures to meet deadlines for business necessity. Must also be able to work in all-weather environments. Must be able to lift an average of 50 pounds on a continuous basis, up to 70 pounds occasionally without assistance.
Skills and Qualifications
• Must be at least 18 years of age
• Must be able to qualify for an airport security badge and/or Customs clearance for DHL facility access and pass a drug screen
• Ability to lift 50 lbs regularly and 70 lbs occasionally
• Ability to stand for long periods, bend, stoop and climb stairs/ladders
• Ability to work in all weather conditions
• Read, write, speak and understand English
Scheduled Shifts
3rd shift, Full-Time, available.
Full time schedules qualify for benefits which include: Medical, Dental and Vision Insurance, 401K, Paid Holidays, Floating Holidays, Paid Vacation & Tuition Reimbursement.
The Recruiting Center at DHL Express will contact you to schedule an appointment for an interview and drug screen to complete the application process.
DHL Express USA will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role.
DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: https://www.eeoc.gov/employers/eeo-law-poster


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About DHL

Sourced by ZipRecruiter

When Adrian Dalsey, Larry Hillblom and Robert Lynn founded DHL in 1969, they didn’t know they would revolutionize the world of logistics. Today, DHL is the world’s leading logistics company. Our 600,000 people in over 220 countries and territories work every day to help you cross borders, reach new markets and grow your business. Or simply send a letter to your loved ones.

Industry

Transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Plantation, FL, US

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