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Dhl Agent Jobs (NOW HIRING)

DHL Global Forwarding

Warehouse Agent

New Orleans, LA · On-site

$14.75 - $17.50/hr

We have an exciting opportunity for a Warehouse Agent to mainly perform transfers of liquids to and ... This position is supporting the Ocean Bulk department at DHL Global Forwarding. Key ...

DHL Express (USA), Inc.

Customs Entry Writer

Tempe, AZ · On-site

$42K - $56K/yr

Start YOUR career with DHL today... We have an immediate career opportunity for a qualified Customs Entry Agent . As a Customs Entry Agent , you will ensure compliance with federal and foreign ...

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Dhl Agent information

What are the key skills and qualifications needed to thrive as a DHL Agent, and why are they important?

To thrive as a DHL Agent, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with shipping and logistics software, barcode scanners, and tracking systems is typically required. Excellent customer service, problem-solving abilities, and effective communication set top performers apart in this role. These skills are crucial for ensuring efficient package handling, accurate documentation, and positive customer experiences in a dynamic logistics environment.

What are some common challenges DHL Agents face and how can they be addressed?

DHL Agents often work in fast-paced environments where handling time-sensitive shipments and meeting strict delivery deadlines are everyday challenges. They may also encounter issues related to customs documentation, lost packages, or customer service queries. To address these challenges, effective communication, strong organizational skills, and familiarity with DHL's tracking and logistics systems are crucial. Regular training and support from experienced team members help agents stay up-to-date and handle issues efficiently.

What is the difference between Dhl Agent vs Courier Driver?

AspectDhl AgentCourier Driver
CredentialsHigh school diploma, logistics certificationsDriver's license, delivery certifications
Work EnvironmentWarehouse, office, delivery vehiclesOn-road, delivery routes
Employer & IndustryLogistics companies, courier servicesCourier companies, delivery services
Job FocusManaging shipments, customer service, logistics coordinationDelivering packages, route navigation

While both Dhl Agents and Courier Drivers are involved in package delivery, Dhl Agents typically handle logistics coordination and customer service at a local or regional level, often working within a warehouse or office environment. Courier Drivers focus primarily on the physical delivery of packages along specific routes. Both roles require driving skills and certifications, but Dhl Agents often have additional responsibilities related to logistics management.

What are DHL agents?

DHL agents are professionals who represent DHL, a global logistics and courier company, in handling shipments, customer service, and logistics solutions. They assist customers with shipping needs, track parcels, process documentation, and ensure that packages are delivered efficiently and securely. DHL agents may work at customer service desks, in warehouses, or as field representatives, helping to resolve delivery issues and provide information about shipping options and regulations.
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What job categories do people searching Dhl Agent jobs look for? The top searched job categories for Dhl Agent jobs are:
Dhl Agent jobs near you
Infographic showing various Dhl Agent job openings in the United States as of July 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.
PM Control Tower Agent (Monday - Friday, 7:00 p.m. - 3:30 a.m.)

PM Control Tower Agent (Monday - Friday, 7:00 p.m. - 3:30 a.m.)

DHL Express (USA), Inc.

Erlanger, KY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

What makes DHL great? Our People! We know each employee's individual contributions make us the #1 Delivery and Logistics Company in the world.

Distinguished as No. 1 World's Best Workplace by Great Place to Work and Fortune Magazine

DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment - to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.

Start YOUR career with DHL today...

We have an immediate career opportunity for a qualifiedCustoms Entry Agent. As aCustoms Entry Agent, you will ensure compliance with federal and foreign regulations governing the shipment, receipt, and documentation of imported products while processing separate entries to Custom Border Patrol (US CUSTOMS). You will also compute tariffs (taxes), and price conversions of merchandise imported from foreign destinations. In addition you will also be asked to examine various documents including invoices, bills of lading, and shipping statements to obtain release of incoming freight and resolve delays. 

Key Responsibilities:

  • Participates in planning and directing the flow of traffic to/from foreign destinations
  • Effectively classifies dutiable import/export shipments to ensure compliance with all government agency rules and regulations
  • Processes all requests for extensions, expiration, cancellation and all government entries
  • Communicates with origin and destination locations regarding shipment status and special handling and delivery processes
  • Applies for Import/Export Permits and Certificates of Eligibility
  • Maintains open line of communication with department of foreign affairs
  • May receive and distribute all incoming and outgoing mail and correspondence
  • Examine online commercial invoices and other documents, to determine the correct Harmonized Tariff Code for each commodity to ensure correct classification
  • Knowledge of US Customs Regulations regarding Foreign Trade Agreements, and other duty exemptions
  • Must be detail oriented, organized, and possess time management skills
  • Process shipments through various online portals for submission to FDA and US Customs to obtain proper clearance

Skills & Qualifications:

  • High School Diploma or Equivalent (Associate degree preferred)
  • Overtime is required
  • 1 year experience in transportation or customs preferred
  • Proficiency with Microsoft Office (Word, Excel, Outlook), database and web-based applications
  • Good oral and written communication, problem solving and interpersonal skills; courteous and clear telephone voice
  • Proficiency on a 10 key calculator

  • This position requires access to secured airport areas. Selected candidates must be able to obtain and maintain a Security Identification Display Area (SIDA) badge, which includes passing a criminal history records check, fingerprinting, and meeting all federal, state, and local regulatory requirements. Candidates must be able to provide all documentation necessary to support the badging process.

Employee Benefits & Incentives 


DHL Express benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry. They include:

  • Competitive Pay
  • Bonus/Incentive Programs 
  • Retirement Savings - 401K with company match 
  • Medical, Dental, Vision, well-being programs 
  • Tuition Reimbursement 
  • Generous Paid Time Off - Starting at 4 Weeks (PT/FT)
  • Paid Leave
  • Employee Discount Program 
  • Employee Assistance & Work Life Program 
  • Outstanding training opportunities 

DHL is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.  The EEO is the Law poster is available here: https://www.eeoc.gov/employers/eeo-law-poster 

  

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Employment Type: FULL_TIME

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