Customs Clearance Agent Jobs (NOW HIRING)

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The AFC Clearance Agent is responsible for the accurate and timely preparation and submission of AMS (Automated Manifest System) filings for all inbound cargo shipments. This role ensures compliance with U.S. Customs regulations by processing shipment data, validating documentation, and meeting strict submission deadlines tied to flight schedules. The position plays a critical role in preventing regulatory penalties and enabling the efficient movement of shipments through the DHL network.

Key Responsibilities:

         Prepare and submit AMS filings for inbound shipments in compliance with U.S. Customs requirements.

         Ensure timely submission of manifests

         Review flight manifests and airway bills (MAWB/HAWB) for completeness and accuracy.

         Process both complete shipments and split shipments (A/B splits) within the system.

         Perform calculations to allocate weights and piece counts across split shipments.

         Create and manage multiple submissions for split consignments.

         Validate shipment data including consignee details, routing, and FIRMS codes.

         Troubleshoot data discrepancies and correct errors prior to submission.

         Monitor and update shipments through the full AMS lifecycle.

         Maintain compliance with DHL and Customs procedures to avoid delays or fines.

         Support customer interactions by responding to shipment inquiries and issues.

         Issue arrival notices for shipments at partnering Gateways.

Skills & Qualifications:

• High School Diploma or equivalent required
• Associate or bachelor's degree preferred/ not required (Logistics, Business, Supply Chain)
• Knowledge of customs entry and AMS filing processes preferred
• Industry training in customs compliance is an asset
• This position requires access to secured airport areas. Selected candidates must be able to obtain and maintain a Security Identification Display Area (SIDA) badge, which includes passing a criminal history records check, fingerprinting, and meeting all federal, state, and local regulatory requirements. Candidates must be able to provide all documentation necessary to support the badging process.

Employee Benefits & Incentives 

DHL Express benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry. They include:

         Competitive Pay

         Bonus/Incentive Programs 

         Retirement Savings - 401K with company match 

         Medical, Dental, Vision, well-being programs 

         Tuition Reimbursement 

         Generous Paid Time Off - Starting at 4 Weeks (PT/FT)

         Paid Leave

         Employee Discount Program 

         Employee Assistance & Work Life Program 

         Outstanding training opportunities 

DHL is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.  The EEO is the Law poster is available here: https://www.eeoc.gov/employers/eeo-law-poster 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.