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Customs Clearance Agent Jobs (NOW HIRING)

Ensure timely customs clearance of shipments. * Monitor customs clearances and communicate with ... Customs Brokerage Lead Agent, Supervisor and Manager Additional Information Expeditors offers ...

Ensure timely customs clearance of shipments. * Monitor customs clearances and communicate with ... Customs Brokerage Lead Agent, Supervisor and Manager Additional Information Expeditors offers ...

Ensure timely customs clearance of shipments. * Monitor customs clearances and communicate with Customers. Physical Demands * Use of standard office equipment - computer with keyboard and mouse ...

Notifies consignee or representative concerning arrival dates of shipment, customs clearance ... One-year college certificate or technical school, six months related cargo agent experience or ...

Notifies consignee or representative concerning arrival dates of shipment, customs clearance ... One-year college certificate or technical school, six months related cargo agent experience or ...

Ensure timely customs clearance of shipments. * Monitor customs clearances and communicate with Customers. Physical Demands * Use of standard office equipment - computer with keyboard and mouse ...

Notifies consignee or representative concerning arrival dates of shipment, customs clearance ... One-year college certificate or technical school, six months related cargo agent experience or ...

Notifies consignee or representative concerning arrival dates of shipment, customs clearance ... One-year college certificate or technical school, six months related cargo agent experience or ...

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Customs Clearance Agent information

See salary details

$39.5K

$119.5K

$158.5K

How much do customs clearance agent jobs pay per year?

As of Jun 16, 2026, the average yearly pay for customs clearance agent in the United States is $119,458.00, according to ZipRecruiter salary data. Most workers in this role earn between $98,500.00 and $137,000.00 per year, depending on experience, location, and employer.

Is it hard to get a customs broker license?

Obtaining a customs broker license involves passing a comprehensive exam administered by customs authorities, meeting specific eligibility requirements such as relevant work experience or education, and submitting a detailed application. The process can be challenging due to the exam's complexity and the need for knowledge of customs regulations and procedures.

What are the key skills and qualifications needed to thrive as a Customs Clearance Agent, and why are they important?

To thrive as a Customs Clearance Agent, you need a thorough understanding of import/export regulations, documentation procedures, and logistics, often supported by relevant certifications or experience in international trade. Familiarity with customs management systems, tariff databases, and freight tracking software is typically required. Attention to detail, strong organizational skills, and effective communication are essential soft skills for coordinating with clients, customs officials, and transportation providers. These competencies are vital to ensure timely, compliant shipments and minimize costly delays or legal issues in global trade.

What does a Customs Clearance Agent do?

A Customs Clearance Agent is responsible for ensuring that goods being imported or exported comply with all relevant customs regulations. They prepare and submit the necessary documentation, calculate duties and taxes, and communicate with customs authorities to facilitate the smooth movement of goods across borders. Their work helps prevent delays at ports and ensures clients’ shipments meet legal requirements. Customs Clearance Agents often work with freight forwarders, shipping companies, and government agencies.

What is the difference between Customs Clearance Agent vs Customs Broker?

AspectCustoms Clearance AgentCustoms Broker
CredentialsTypically requires certification or licensing depending on the countryRequires licensing, certification, and often a license to operate
Work EnvironmentWorks at ports, customs offices, or logistics companiesOperates within customs agencies or freight forwarding companies
Employer & Industry UsageHired by importers, exporters, or logistics firms to handle customs proceduresLicensed professionals working with clients to clear goods through customs

While both Customs Clearance Agents and Customs Brokers handle customs procedures, Customs Brokers typically have more formal licensing and broader responsibilities, including preparing documentation and ensuring compliance. Customs Clearance Agents often focus on specific tasks within the clearance process, working closely with brokers or directly with customs authorities.

What is the highest paying job in customs?

In customs-related roles, senior customs managers or customs compliance directors tend to have the highest salaries, often earning six-figure incomes. These positions require extensive experience, certifications such as the Customs-Trade Partnership Against Terrorism (C-TPAT), and strong knowledge of international trade regulations.

How to become a customs clearance?

To become a customs clearance agent, you typically need a high school diploma or equivalent, knowledge of customs regulations, and sometimes a relevant certification or training. Gaining experience in logistics, import/export procedures, and familiarity with customs software can improve job prospects; some roles may require passing a background check or obtaining a customs broker license depending on the jurisdiction.

What are some of the common challenges faced by Customs Clearance Agents, and how can they be effectively managed?

Customs Clearance Agents often encounter challenges such as tight shipment deadlines, rapidly changing customs regulations, and the need to accurately prepare complex documentation. Managing these challenges involves staying updated on regulatory changes, maintaining clear communication with clients and customs authorities, and developing strong organizational skills to handle multiple shipments simultaneously. Proactively building relationships with customs officials and leveraging digital customs management tools can also help streamline processes and minimize delays.

How to become a customs clearance agent?

To become a customs clearance agent, individuals typically need a high school diploma or equivalent, and may pursue specialized training or certification in customs procedures and regulations. Gaining knowledge of import/export laws, logistics, and using customs clearance software is essential, and some roles require relevant work experience or licensing depending on the region.
More about Customs Clearance Agent jobs
What cities are hiring for Customs Clearance Agent jobs? Cities with the most Customs Clearance Agent job openings:
What states have the most Customs Clearance Agent jobs? States with the most job openings for Customs Clearance Agent jobs include:
Infographic showing various Customs Clearance Agent job openings in the United States as of June 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $119,458 per year, or $57.4 per hour.
Customs Brokerage Agent

Customs Brokerage Agent

Expeditors

Peabody, MA • On-site

Full-time

Medical, Life, PTO

Posted 11 days ago


Expeditors rating

8.1

Company rating: 8.1 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

41st of 341 rated logistics


Job description

Company Description
We take care of our employees, and they take care of our customers!
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Job Description
Major Duties and Responsibilities
  • Receive documents.
  • Prepare customs entries in Customsware or other customs software.
  • Understand the elements of the Import & export customs SOP.
  • Ensure accurate and timely data entry into operating systems.
  • Ensure timely customs clearance of shipments.
  • Monitor customs clearances and communicate with Customers.
  • Physical Demands
    This section lists physical demands required of this job and may be edited to the specific job role.
  • Use of standard office equipment - computer with keyboard and mouse, phone, fax/copy/scan machine, etc.
  • Write with pencil/pen/marker.
  • Functions performed primarily while seated at desk

  • Exceptional Customer Service:

Exceeds customer expectations by anticipating, understanding and meeting needs. Is proactive and when issues arise, is timely and resolute in solving problems, including escalating to management when necessary. Builds rapport and exhibits empathy during interactions, and consistently strives to improve customer satisfaction with customers. (This skill expectation applies both externally (customers, service providers) and internally (other Expeditors offices/employees).
  • Job Execution:

Consistently completes quality work that matches job expectations. Is committed to operational excellence and continuous improvement for own job function and across the network. All activities are compliant with company policies/procedures and code of business conduct and with government regulations.
  • Reliability:

Consistently meets deadlines. Is punctual and can be relied on for planning purposes. Is organized, manages own time effectively and can prioritize.
  • Collaboration:

Displays a willingness to accomplish not only his/her own job responsibilities without the need for constant prodding but is willing, without request, to aid and assist others to the benefit of the company and/or customers. Works in harmony with superiors and fellow workers without incident or delay.
  • Communication:

Effectively listens to others and communicates (verbal and written) in a professional manner, both internally and externally. Provides relevant and timely information to co-workers, customers and service providers. Answers phone calls and responds to voicemails, emails and other communication according to Expeditors' standards.
  • Culture:

Exhibits and promotes the company's 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.
  • Personal Growth and Development:

Participates in training within the company's guidelines, completing at least 52 hours of relevant training per year. Completes required training in a timely manner with minimal reminders. Pursues professional development goals for self, including participating in a development plan as appropriate.
  • Timely and Accurate Shipment Processing

Ensures smooth and timely freight process flow according to Expeditors' operational procedures. Follows customer's standard operating procedures and proactively notifies customers of any issues. Consistently meets KPI standards, as per company's procedures.
  • Timely and Accurate Data Entry

Ensures accurate and timely data entry into our operational systems according to Expeditors' operational procedures and customer requirements. Monitors exception reports for quick data integrity resolution.
  • Timely and Accurate Billing and Accounting

Invoices customers the expected charges timely and accurately and according to Expeditors and customer requirements. Properly provisions service provider charges to avoid reserves. Follows proper credit approval processes in order to minimize risk and protect the company.
Qualifications
  • Global logistics industry knowledge
  • Good computer skills (e.g., MS Excel, MS Word)
  • Fluent in English

Reporting Structure
  • Customs Brokerage Lead Agent, Supervisor and Manager

Additional Information
Expeditors offers excellent benefits:
  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical
  • Life Insurance
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • Growth opportunities within the company
  • Employee Referral Program Bonus
  • Base Pay Range $19.00 - $25.00 per hour, based on experience

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Videos To Watch
https://youtu.be/Nb32JzNA_y8
https://youtu.be/2DmFu0PZtSY

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