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Dhl Agent Jobs (NOW HIRING)

Inlandgroup

Ramp Agent DHL AM (MCO)

Orlando, FL · On-site

$15.50/hr

Ramp Agent DHL AM (MCO) $15.50 per hour TYPE: Part-Time |SHIFT TIMES: Sunday 6:30 AM; Monday 3:00 AM & Tuesday to Friday 8:00 AM Quantem Aviation Services is a premier aircraft handling ...

DHL Express (USA), Inc.

PT Service Agent

Ontario, CA · On-site

$19.45/hr

What makes DHL great? Our People! We know each employee's individual contributions make us the #1 ... DHL is currently hiring for a Service Agent . Operation Agents provide operational management and ...

DHL Express (USA), Inc.

Casual Service Agent

Allentown, PA · On-site

$16.75 - $21/hr

What makes DHL great? Our People! We know each employee's individual contributions make us the #1 ... DHL is currently hiring for a Casual Service Agent. Operation Agents provide operational management ...

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Dhl Agent information

What are the key skills and qualifications needed to thrive as a DHL agent, and why are they important?

To thrive as a DHL Agent, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with shipping and logistics software, barcode scanners, and tracking systems is typically required. Excellent customer service, problem-solving abilities, and effective communication set top performers apart in this role. These skills are crucial for ensuring efficient package handling, accurate documentation, and positive customer experiences in a dynamic logistics environment.

What are some common challenges DHL agents face and how can they be addressed?

DHL Agents often work in fast-paced environments where handling time-sensitive shipments and meeting strict delivery deadlines are everyday challenges. They may also encounter issues related to customs documentation, lost packages, or customer service queries. To address these challenges, effective communication, strong organizational skills, and familiarity with DHL's tracking and logistics systems are crucial. Regular training and support from experienced team members help agents stay up-to-date and handle issues efficiently.

What is the difference between Dhl Agent vs Courier Driver?

AspectDhl AgentCourier Driver
CredentialsHigh school diploma, logistics certificationsDriver's license, delivery certifications
Work EnvironmentWarehouse, office, delivery vehiclesOn-road, delivery routes
Employer & IndustryLogistics companies, courier servicesCourier companies, delivery services
Job FocusManaging shipments, customer service, logistics coordinationDelivering packages, route navigation

While both Dhl Agents and Courier Drivers are involved in package delivery, Dhl Agents typically handle logistics coordination and customer service at a local or regional level, often working within a warehouse or office environment. Courier Drivers focus primarily on the physical delivery of packages along specific routes. Both roles require driving skills and certifications, but Dhl Agents often have additional responsibilities related to logistics management.

What is a DHL agent?

DHL agents are professionals who represent DHL, a global logistics and courier company, in handling shipments, customer service, and logistics solutions. They assist customers with shipping needs, track parcels, process documentation, and ensure that packages are delivered efficiently and securely. DHL agents may work at customer service desks, in warehouses, or as field representatives, helping to resolve delivery issues and provide information about shipping options and regulations.
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What job categories do people searching Dhl Agent jobs look for? The top searched job categories for Dhl Agent jobs are:
Dhl Agent jobs near you
Infographic showing various Dhl Agent job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Dangerous Goods Agent (A3)

DHL Network Operations (USA), Inc.

Erlanger, KY

Other

Posted 2 days ago

New

Job description

What makes DHL great? Our People! We know each employee's individual contributions make us the #1 Express Delivery and Logistics Company in the world.

Distinguished as No. 1 World's Best Workplace by Great Place to Work and Fortune Magazine

 DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business.   Our corporate culture is about personal commitment - to our business, to each other and to our global communities.  DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives. 


 Start YOUR career with DHL today... 

DHL Express currently has an opening for a Dangerous Goods Sort Agent at our Erlanger, KY CVG HUB Facility. 

A Dangerous Goods Sort Agent must perform all of the required functions and duties of a typical Sort Agent/Package Handler to include shipment loading/unloading, compliance to ULD build up principles, use of JAG scales, & compliance to the proper routing and sortation of packages.  A DG Sort Agent collects, processes, inspects, and ensures proper buildup of all DG shipments.  A DG Sort Agent must functionally operate Restricted Commodities Transport System (RCTS) and produce Notice to Captain (NOTOCs) reports. Supports and communicates the regulations and policies in accordance with the air carrier's ground operations manual, US DOT (FAA), IATA/ICAO dangerous goods regulations and DHL Express company policy.    
Key Responsibilities:

  • Collect and process all DG shipments within the sort and evaluate the regulatory compliance of each shipment for proper transport in the air network.
  • Must comply with all ICAO/IATA regulations for Dangerous Goods quantity limitations and commodity segregation in addition to the standard ULD build up principles.
  • Complete shipment level data entry into RCTS. Assemble the shipment and ULD level information within RCTS to generate a flight movement NOTOC with accurate load positions.
  • Must complete ULD build up of all DG packages with in the HUB to all destinations to include building skids or running freight to the load area, jagging shipment in and completing ULD tag.
  • Must be knowledgeable with all reload stations in the HUB for loading purposes.
  • Must be knowledgeable of aircraft type differences for ULD buildup and loading requirements.
  • Identify and completes follow up on regulatory failure investigations.


Skills & Qualifications:

  • Must successfully complete the DHL approved IATA Category 6 designated training program with an advanced understanding of dangerous goods regulations including 49CFR, IATA, and ICAO regulations.
  • Knowledge of DHL internal applications (RCTS, RCIR), Microsoft Office applications
  • May be required to obtain a forklift certification


Work Authorization:

DHL Express USA will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role. 

DHL is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.  The EEO is the Law poster is available here: https://www.eeoc.gov/employers/eeo-law-poster


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