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Device Refresh Technician Jobs (NOW HIRING)

MetroSys

Onsite IT Support Technician

Morristown, NJ · On-site

Position Overview MetroSys is seeking a customer-focused Onsite IT Support Technician to provide ... Coordinate warranty repairs, equipment replacements, and device refresh activities. * Perform ...

New

MetroSys

Onsite IT Support Technician

Irvine, CA · On-site

$30 - $40/hr

Position Overview MetroSys is seeking a customer-focused Onsite IT Support Technician to provide ... Coordinate warranty repairs, equipment replacements, and device refresh activities. * Perform ...

New

MetroSys

Onsite IT Support Technician

New York, NY · On-site

$35 - $45/hr

Position Overview MetroSys is seeking a customer-focused Onsite IT Support Technician to provide ... Coordinate warranty repairs, equipment replacements, and device refresh activities. * Perform ...

New

TEKsystems

PC Support Technician

Milwaukee, WI

$20 - $22/hr

Description The PC Support Technician provides on‑site technical support to hospital staff, focusing on device refresh tasks, troubleshooting, and ensuring reliable access to technology in a ...

Insight Global

Field Service Technician

San Diego, CA · On-site

$25/hr

... swaps, device deployment, and high-volume refresh work. A Network+ certification is highly ... Technicians will primarily support kiosk computer refreshes while also assisting with standard user ...

JS Consulting

ITAM Architect

Baltimore, MD · On-site

... year device refresh strategies. * Serve as the authoritative ITAM subject matter expert for ... Provide guidance and best‑practice recommendations to technicians, asset managers, and school ...

System One

Imaging Technician

Sterling, VA · On-site

... before device processing. Initiate and monitor SCCM imaging workflows; confirm successful ... Requirements * 3+ years of experience in enterprise desktop support, hardware refresh, endpoint ...

System One

Imaging Technician

Sterling, VA · On-site

... before device processing. Initiate and monitor SCCM imaging workflows; confirm successful ... Requirements * 3+ years of experience in enterprise desktop support, hardware refresh, endpoint ...

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Device Refresh Technician information

What are the key skills and qualifications needed to thrive as a device refresh technician?

To thrive as a Device Refresh Technician, you need a strong understanding of hardware installation, troubleshooting, and basic networking, often supported by a high school diploma or relevant IT certifications like CompTIA A+. Familiarity with imaging tools, asset management systems, and operating system deployment platforms is essential. Attention to detail, strong organizational skills, and effective communication help technicians coordinate with users and minimize disruptions. These skills ensure smooth device transitions, maintain productivity, and uphold IT standards within an organization.

What is the difference between Device Refresh Technician vs Computer Support Specialist?

AspectDevice Refresh TechnicianComputer Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentCorporate IT departments, tech service centersHelp desks, user support, corporate offices
Industry UsageIT asset management, device deploymentTechnical support, troubleshooting

The Device Refresh Technician primarily focuses on updating and replacing hardware devices within organizations, ensuring equipment is current and functional. In contrast, the Computer Support Specialist provides technical assistance and troubleshooting for software and hardware issues faced by end-users. While both roles require similar certifications and work in IT environments, their core responsibilities differ, with the Device Refresh Technician emphasizing hardware management and the Computer Support Specialist focusing on user support and problem resolution.

What is a device refresh technician?

A Device Refresh Technician is an IT professional responsible for upgrading, replacing, or deploying new hardware and software across an organization’s devices, such as computers, laptops, and mobile equipment. Their duties include preparing new devices, migrating user data, installing required software, and ensuring that the transition is smooth with minimal disruption to users. They may also handle decommissioning or recycling of old equipment, troubleshooting technical issues during the refresh process, and providing end-user support. This role is essential in maintaining up-to-date technology infrastructure within a company.

What are some common challenges device refresh technicians face during large-scale hardware upgrades, and how can they prepare for them?

Device Refresh Technicians often encounter challenges such as coordinating with multiple departments to minimize downtime, ensuring accurate asset tracking, and troubleshooting compatibility issues with new hardware. To prepare, it's helpful to familiarize yourself with the organization's inventory systems, maintain clear communication with end-users and IT support teams, and stay updated on the latest device models and migration best practices. Effective time management and adaptability are key to successfully handling the fast-paced nature of large refresh projects.
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Device Refresh Technician jobs near you
Infographic showing various Device Refresh Technician job openings in the United States as of August 2026, with employment types broken down into 75% Full Time, and 25% Contract. Highlights an 100% In-person job distribution.

Geek Street Technical Support 2

CYNET SYSTEMS

San Jose, CA • On-site

$33 - $35/hr

Contractor

Posted 27 days ago

Job description

Job Overview:

Requirement/Must Have:

  • Providing first level triage and technical support to employees through tickets and in-person at the support desk.
  • Analyzing technician (peer) workflows to identify areas of improvement and optimization.
  • Identifying technician workflows which do not have supporting process documentation.
  • Assisting the IT team with system provisioning and device refresh/replacements.
  • Engage in knowledge-sharing sessions and training to enhance technical skills.

Responsibilities:

  • Basic understanding of Windows troubleshooting.
  • Android/iOS familiarity.
  • Customer-oriented mindset.
  • Ability to take clear notes to capture problems correctly.
  • A general understanding of MacOS would be helpful but is not required.

Nice to Have:

  • PowerShell or command line (CLI) familiarity.
  • CompTIA A+ certification.
  • Familiarity with networking concepts (DNS, LAN, WAN).

Skills:

  • Good communication skills, both verbal and written, for assisting users and documenting issues.
  • Ability to work in a team and learn from others.
  • Patience and a customer-focused attitude to help non-technical users.

Qualification And Education:

  • 2-4 years of experience requested.

Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading staffing and recruiting powerhouse. Proudly recognized as a nationally and locally certified diversity firm, Cynet delivers agile, scalable talent solutions across industries. With an active footprint in all 50 U.S. states and Canada, we support thousands of consultants through our expansive, high-performing recruitment engine operating across North America and Asia—ensuring speed, quality, and consistency in every hire.
Cynet Systems logo

About Cynet Systems

Sourced by ZipRecruiter

Cynet Systems Inc is a staffing and recruiting corporation nestled in Ashburn, VA, USA. Established in 2010, the company operates within the Information Technology and Services sector, specializing in providing effective workforce solutions to different business needs, including IT consulting, direct hire, and contract staffing services. Through the years, Cynet Systems has built an impressive portfolio, going beyond borders and expanding its operations internationally in Canada and India. Rooted in its core values of teamwork, leadership, and commitment, Cynet Systems helps businesses unlock their full potential by providing versatile and competent professionals that perfectly align with their needs. Fueled by their unwavering mission to deliver top-tier talent to businesses worldwide, Cynet Systems garnered various recognitions including SIA's fastest-growing staffing firms and Best Place to Work in Virginia for 2019.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Sterling, VA, US

Year founded

2010

Social media

Twitter

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