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Developer Support Engineer Jobs in North Carolina

Client Support Engineer

Charlotte, NC · On-site

$80 - $100/hr

The Client Site Services Engineer will serve their primary client by going on-site to their locations, serving as deskside support and on-site support to all client issues, responding to service ...

Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an ...

The Client Site Services Engineer will serve their primary client by going on-site to their locations, serving as deskside support and on-site support to all client issues, responding to service ...

About the Role We are looking for an experienced Technical Support Engineer to tackle complex technical escalations, maintain client infrastructure, and support critical clinical integrations. In ...

The Client Site Services Engineer will serve their primary client by going on-site to their locations, serving as deskside support and on-site support to all client issues, responding to service ...

The Microsoft Customer Service and Support team is looking for Customer Service Engineers who can handle complex customer issues and help them achieve their digital transformation goals. This role ...

To support our aggressive business goals, our business has embarked on a major technology ... Experience with DevOps practices and tools, such as integration, functional and automated testing.

Overview Market Securities is expanding its Madrid office and is seeking a System & Support Engineer to join the IT team. This is a hybrid role combining hands-on infrastructure management with end ...

The Technical Support Engineer (TSE) works closely with Customer Service, Engineering, Finance, Sales, Alliances and Operations to ensure high levels of customer satisfaction with all transactions.

The Technical Support Engineer (TSE) works closely with Customer Service, Engineering, Finance, Sales, Alliances and Operations to ensure high levels of customer satisfaction with all transactions.

The Technical Support Engineer will provide phone, and e-mail technical support to Xylem Water Technologies customers, sales, and service and internal personnel. Using knowledge of Xylem Water ...

To support our aggressive business goals, our business has embarked on a major technology ... Experience with DevOps practices and tools, such as integration, functional and automated testing.

Position Summary We are looking for a Global Support Engineer I who can support a remote-first, flexible shift schedule. This is a growth role-you will advance your career as a support engineering ...

The Technical Support Engineer (TSE) works closely with Customer Service, Engineering, Finance, Sales, Alliances and Operations to ensure high levels of customer satisfaction with all transactions.

The Team + The Role Pendo's Technical Support Engineers are the diagnostic and strategic layer ... developer tools to isolate problems. * Applied coding knowledge across front-end or API ...

The Team + The Role Pendo's Technical Support Engineers are the diagnostic and strategic layer ... developer tools to isolate problems. * Applied coding knowledge across front-end or API ...

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...

Showing results 41-60

Developer Support Engineer information

See North Carolina salary details

$110K

$126.8K

How much do developer support engineer jobs pay per year?

As of Sep 8, 2026, the average yearly pay for developer support engineer in North Carolina is $125,587.00, according to ZipRecruiter salary data. Most workers in this role earn between $125,400.00 and $125,400.00 per year, depending on experience, location, and employer.

What is a developer support engineer?

A Developer Support Engineer is responsible for assisting developers who use a company's software, APIs, or platform. They troubleshoot technical issues, provide guidance on best practices, and collaborate with internal teams to improve documentation and product functionality. This role requires strong problem-solving skills, coding knowledge, and excellent communication to bridge the gap between developers and the engineering team.

What does a developer support engineer do?

A typical day for a Developer Support Engineer involves diagnosing and resolving technical issues reported by developers, reviewing support tickets, and collaborating with internal engineering teams to troubleshoot complex problems. You may also create and maintain documentation, provide guidance on API integration, and help developers optimize their use of the company's products. The role is highly collaborative, requiring regular communication with both external developer clients and internal product teams. You'll often need to prioritize and manage multiple requests simultaneously, making adaptability and strong organizational skills important for success.

What are the key skills and qualifications needed to thrive as a developer support engineer?

To thrive as a Developer Support Engineer, you need strong programming knowledge, troubleshooting ability, and a solid grasp of software development fundamentals, often supported by a bachelor's degree in computer science or a related field. Familiarity with debugging tools, ticketing systems like Jira or Zendesk, APIs, and occasionally certifications such as AWS Certified Developer can be beneficial. Excellent communication, patience, and a customer-centric mindset set top candidates apart, enabling them to mediate effectively between engineering and end-users. These skills and qualities are crucial for diagnosing technical issues efficiently, ensuring high customer satisfaction, and bridging the gap between development teams and clients.

Can a developer support engineer become a developer?

A developer support engineer can transition to a developer role by gaining programming skills, such as proficiency in relevant languages and tools, and building experience through projects or certifications. Many support engineers leverage their technical knowledge and understanding of software to move into development positions.

What are popular job titles related to Developer Support Engineer jobs in North Carolina?

For Developer Support Engineer jobs in North Carolina, the most frequently searched job titles are:

What job categories do people searching Developer Support Engineer jobs in North Carolina look for?

The top searched job categories for Developer Support Engineer jobs in North Carolina are:

What are popular job titles related to Developer Support Engineer jobs in NC?

For Developer Support Engineer jobs in NC, the most frequently searched job titles are:

Infographic showing various Developer Support Engineer job openings in North Carolina as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 18% Part Time, 7% Temporary, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $125,587 per year, or $60.4 per hour.

Client Support Engineer

Thrive

Charlotte, NC • On-site

$80 - $100/hr

Other

Re-posted 4 days ago


Job description

About us:

Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen services help us stand out among our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at 'a job' but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a work hard, play hard environment and seek the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!

Position Overview

Provide technical hardware, software, and connectivity problem resolution to all client computers and users by diagnosing and walking users through step-by-step solutions; clearly communicate technical solutions in a user-friendly, professional manner; provide one-on-one end-user training as needed; assist engineers and technicians; troubleshoot printer problems; work with next level support to resolve complex issues; conduct hardware and software maintenance and reporting as needed; and perform related work as required. All work to be performed in client office.

The Client Site Services Engineer will serve their primary client by going on-site to their locations, serving as deskside support and on-site support to all client issues, responding to service tickets of the client’s requests or problems; resolves end-user problems; contacts third-party vendors for warranty service repair and dispatch.

Location

Charlotte, NC

  • Primary responsibilities are descriptive and not restrictive in nature
  • Identifies, diagnoses, and resolves first level problems for end-users of the workstations, laptops, terminal services and Citrix sessions, end-user software and hardware, network and VPN connectivity, the Internet, server services, server drive space, validation of server error messages for escalation, and new computer technology in a call center environment; communicates solutions to end-users effectively
  • Provides one-on-one end-user problem resolution for client (PC) software and connectivity.
  • Ensure that all client issues and resolutions are properly documented in the defined ticketing system of either Thrive or the client as required
  • Sets up and assists in the configuration of end-user PC desktop hardware, software and peripherals, both onsite and remotely
  • Diagnoses and resolves end-user network or local printer problems, PC hardware problems and basic server, e-mail, Internet, VPN, and local-area network access problems
  • Coordinates timely repair of PC computer equipment covered by third-party vendor maintenance agreements
  • Performs minor desktop hardware repair for PC computer equipment and peripherals that are not covered by third party vendor maintenance agreements as needed
  • Acts as remote hands for engineering staff onsite as needed
  • Assists Network Technicians in creating materials for end-user frequently asked questions (FAQs) and procedural knowledgebase articles.
  • Provides assistance to Tier 2-3 staff with problem research and documentation
Qualifications
  • 3+ years providing end-user support for current PC desktop and application software
  • 3+ years installing, upgrading, troubleshooting, and repairing personal computers in a corporate networked environment
  • 3+ years providing end-user support for current suite of Microsoft applications and management software
  • 2+ years providing support for an enterprise level userbase in either the legal or financial services industries
  • CompTIA A+ Certification or equivalent experience
  • CompTIA Net+ Certification or equivalent experience
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