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Desktop Support Jobs in Peekskill, NY (NOW HIRING)

Atlas Technica

Team Lead

Stamford, CT · On-site

Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting • Strong verbal and written communication skills • Support of a primarily Microsoft 365 stack (Exchange Online ...

Atlas Technica

Jr. Systems Engineer - Hybrid

Stamford, CT · On-site +1

$55K - $75K/yr

Provide onsite and remote IT support to client users. * Troubleshoot and resolve desktop, software, hardware, mobile device, and connectivity issues. * Use a ticketing system to document, manage, and ...

Atlas Technica

Team Lead

Stamford, CT · On-site

End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting * Strong verbal and written communication skills * Support of a primarily Microsoft ...

Atlas Technica

Team Lead

Stamford, CT · On-site

End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting * Strong verbal and written communication skills * Support of a primarily Microsoft ...

Atlas Technica

Systems Engineer - Hybrid

Stamford, CT · On-site +1

End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting * Strong verbal and written communication skills * Support of primarily Microsoft ...

Atlas Technica

Team Lead

Stamford, CT · On-site

End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting * Strong verbal and written communication skills * Support of a primarily Microsoft ...

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Desktop Support information

See Peekskill, NY salary details

$14

$23

$34

How much do desktop support jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for desktop support in Peekskill, NY is $24.00, according to ZipRecruiter salary data. Most workers in this role earn between $20.34 and $25.87 per hour, depending on experience, location, and employer.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What is the career path for desktop support?

The career path for a desktop support technician typically starts with entry-level roles providing technical assistance and troubleshooting. With experience, professionals can advance to roles such as systems administrator, network technician, or IT support specialist, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects. Further progression may lead to IT manager or specialized roles in cybersecurity or infrastructure management.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers. Support technicians troubleshoot problems, install updates, configure devices, and ensure systems run smoothly, often using remote tools and technical knowledge. The role requires good communication skills and familiarity with operating systems like Windows or macOS.
More about Desktop Support jobs

What job categories do people searching Desktop Support jobs in Peekskill, NY look for?

The top searched job categories for Desktop Support jobs in Peekskill, NY are:

What cities near Peekskill, NY are hiring for Desktop Support jobs?

Cities near Peekskill, NY with the most Desktop Support job openings:

Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Peekskill, NY as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $49,914 per year, or $24 per hour.

Systems Engineer - Dedicated (NYC/Stamford)

Atlas Technica

Stamford, CT • On-site

Full-time

Re-posted 24 days ago

Job description

Job Summary:
Atlas Technica is a rapidly growing IT management and support company focused on serving hedge funds and investment firms. They are seeking a Systems Engineer to provide onsite IT support to users in Stamford and NYC, ensuring adherence to organizational guidelines and maintaining documentation.
Responsibilities:
• Perform IT Support services to users onsite
• Use of a ticketing system to manage support queries
• Maintain documentation and comply with rules and guidelines of the organization
• Adherence to strict change control procedures
Qualifications:
Required:
• 2 years of IT Experience (Desktop Support, Systems Engineering, Systems Administration)
• End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting
• Strong verbal and written communication skills
• Support of primarily Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Azure AD)
• Systems Administration: Knowledge of Microsoft Windows Server Platforms as well as Active Directory, Group Policy, good if you are familiar with Citrix XenApp
• Support of Sophos or similar products for endpoint threat management
• Basic understanding of virtualization platforms such as VMware or Hyper-V
• Understanding of networking: TCP/IP, LAN / DMZ / WAN, DHCP, DNS, Routing, Switching, and Firewalls
• Experience working in an MSP environment
• The candidate must be able to complete all physical requirements of the job, which include but are not limited to, the following; must be able to lift and/or carry up to 50 lbs; stand/sit for extended periods of time; push/pull; climb stairs; stoop, kneel or crouch; use fingers/hands to handle or feel; reach above head or below knee level; and the ability to work around machinery and material handling equipment.
Preferred:
• Financial industry experience including familiarity with market vendor applications: Bloomberg, Thompson Reuters, FactSet, CapIQ
• Significant experience in an MSP environment, particularly utilizing the ConnectWise suite of products
• Exposure to/ability to support workloads in Azure or AWS
• Experience with vendors such as Google Workspace, Box, Dropbox, Duo, Okta, AirWatch
• Experience with and ability to support Citrix XenApp or similar products
• Experience with cybersecurity solutions such as Carbon Black, Cylance, Crowdstrike, Cyberhat
• Experience with Mimecast or other mail security gateway solutions such as IronPort or Proofpoint
• More than a basic understanding of Storage and Virtualization platforms such as Nimble, Pure Storage, NetApp, EMC, VMware, Hyper-V, XenServer
Company:
Managed Service Provider (MSP) for the Alternative Investment industry Founded in 2016, the company is headquartered in New York, USA, with a team of 201-500 employees. The company is currently Growth Stage.

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