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Desktop Support Jobs in Peekskill, NY (NOW HIRING)

AQR

Desktop Support Engineer

Greenwich, CT · On-site

$85K - $100K/yr

Supporting the roll-out of new applications and project initiatives. * Testing and evaluating new technologies to support business needs. * Logging and tracking issues in a ticketing system (Service ...

AQR

Desktop Support Engineer

Greenwich, CT · On-site

$85K - $100K/yr

Supporting the roll-out of new applications and project initiatives. * Testing and evaluating new technologies to support business needs. * Logging and tracking issues in a ticketing system (Service ...

Data Processing Resources

Desktop Team Lead

Ossining, NY · On-site

$21.25 - $27/hr

The Desktop Support Lead role presents an opportunity to solve problems of moderate to high complexity without help. Weekend hours and on-call hours as required. Responsibilities * Provide technical ...

ConfigUSA

Desktop Support L2

Mahwah, NJ · On-site

$20.25 - $25.75/hr

Support Dell Hardware (Advanced knowledge of IT systems, including hardware, software, and networking) Experience with Audio Visual (Teams) and conference room support Diagnosing and resolving ...

MatchPoint Solutions

Desktop Engineer

Stamford, CT · On-site

$40/hr

Support for Desktop Win 11 and Voice-related issues Position Overview: * On-site support with dedicated engineers during core hours for Enhanced Desktop Support Users. Services delivered at: * 600 ...

Top Prospect Group, Inc.

IT Support Leader

Mount Kisco, NY · On-site

$80K - $82K/yr

Technically proficient in Windows and Apple desktop issues and be able to mentor and coach other members of the team to improve their skills. * Proficient in administering and supporting Microsoft ...

MMI

Desktop Engineer

Montvale, NJ · On-site

Please share your resumes to krama at itmmi dot com Desktop Engineer Location: Montvale, NJ Duration: 6 Months contract - Provide technical design and architectural leadership, including documenting ...

Apple Bank

Service Delivery Manager, AVP

Scarsdale, NY · On-site

$150K - $180K/yr

The Manager must also have proven experience supporting end-user desktops and laptops with the most current platforms (Office 365, ServiceNow, Azure, Cloud Based Systems, etc.) This experience is ...

MMI

Desktop Engineer

Montvale, NJ · On-site

Company Description Please share your resumes to krama at itmmi dot com Desktop Engineer Location: Montvale, NJ Duration: 6 Months contract - Provide technical design and architectural leadership ...

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Desktop Support information

See Peekskill, NY salary details

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How much do desktop support jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for desktop support in Peekskill, NY is $24.00, according to ZipRecruiter salary data. Most workers in this role earn between $20.34 and $25.87 per hour, depending on experience, location, and employer.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What is the career path for desktop support?

The career path for a desktop support technician typically starts with entry-level roles providing technical assistance and troubleshooting. With experience, professionals can advance to roles such as systems administrator, network technician, or IT support specialist, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects. Further progression may lead to IT manager or specialized roles in cybersecurity or infrastructure management.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers. Support technicians troubleshoot problems, install updates, configure devices, and ensure systems run smoothly, often using remote tools and technical knowledge. The role requires good communication skills and familiarity with operating systems like Windows or macOS.
More about Desktop Support jobs

What job categories do people searching Desktop Support jobs in Peekskill, NY look for?

The top searched job categories for Desktop Support jobs in Peekskill, NY are:

What cities near Peekskill, NY are hiring for Desktop Support jobs?

Cities near Peekskill, NY with the most Desktop Support job openings:

Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Peekskill, NY as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $49,914 per year, or $24 per hour.

Desktop Support Engineer

AQR

Greenwich, CT • On-site

$85K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Job description

About AQR Capital Management

AQR is a global investment firm built at the intersection of financial theory and practical application. We strive to deliver concrete, long-term results by looking past market noise to identify and isolate the factors that matter most, and by developing ideas that stand up to rigorous testing. By putting theory into practice, we have become a leader in alternative strategies and an innovator in traditional portfolio management since 1998.

At AQR, our employees share a common spirit of academic excellence, intellectual honesty, and an unwavering commitment to seeking the truth. We're determined to know what makes financial markets tick - and we'll ask every question and challenge every assumption.  We recognize and respect the power of collaboration and believe transparency and openness to new ideas leads to innovation.

 

Your Role

We are seeking an exceptionally talented individual for the opportunity to join our Help Desk team within our Engineering group.  You will report to the Senior Help Desk lead and will work closely across all departments within AQR. You will:

  • Taking initial telephone or email inquiries and troubleshooting, and managing simple hardware, software, or administrative problems.
  • Installing and configuring hardware, software, and mobile applications.
  • Recognizing and escalating more difficult problems for senior support techs.
  • Supporting the roll-out of new applications and project initiatives.
  • Testing and evaluating new technologies to support business needs.
  • Logging and tracking issues in a ticketing system (Service Now) while managing multiple cases at a time.
  • Providing timely and accurate customer feedback.
  • Following up with clients to ensure the problem is resolved.
  • Documenting processes and procedures for internal and customer facing use.

What You'll Bring

  • Certification preferred (Microsoft, A+, Network+, etc.)
  • 3-5+ years of experience working in a help desk environment.
  • Flexibility to work a variety of shifts with minimal notice.
  • Available to work regular overtime.
  • Proficiency with Windows, MAC, and IOS environments
  • Excellent oral communication skills
  • Detail oriented to keep updated notes on tickets.
  • Ability to diagnose and resolve basic computer technical issues.

AQR is an Equal Opportunity Employer.  EEO/VET/DISABILITY

The salary range for this role is expected to be [$85,000-$100,000]. This is the range that we in good faith believe is accurate for this role at the time of this posting.  We may ultimately pay more or less than the posted range, depending upon factors such as skills, experience, location, or other business and organizational needs.  This wage range may also be modified in the future.

This job is also eligible for an annual discretionary bonus.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

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