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Desktop Support Jobs in Peekskill, NY (NOW HIRING)

Infojini Inc

DESKTOP SUPPORT

Mahwah, NJ · On-site

$20 - $25.50/hr

The Desktop Support role primarily involves providing desktop support to end users, while also learning and developing skills in server and application support. Responsibilities : • Support for all ...

Infojini Inc

DESKTOP SUPPORT

Mahwah, NJ

$20.25 - $25.75/hr

The primary function of this role is to provide desktop support to the end users within Clifton, with a secondary function to support, learn and develop in the arena of server and application support.

BCforward

Desktop Support

Elmsford, NY

$21.50 - $27.25/hr

Desktop Support Location: Elmsford, NY Min. PR: 15.71 Position Description: Manager Notes: ALL GENERAL AND TECHNICAL QUESTIONS MUST BE ON ALL RESUMES ON THE BOTTOM OR IT WILL BE REJECTED!!! REQUIRED ...

Amicis Global

Desktop Support Analyst

White Plains, NY · On-site

$25 - $35/hr

Desktop Support Analyst Location: White Plains, NY 10601 Duration: 12+ Months Kindly help me with your most updated resume if you are interested. To support the daily activities of the Desktop ...

Ampcus Inc

Desktop Support Analyst

White Plains, NY · On-site

$24 - $32.25/hr

Responsibilities : • Support Desktop & Laptop Lifecycle; (Configuring & Installation of Equipment, End User training / Support, Tracking of all Assets from purchase through to disposal). • ...

BCforward

Desktop Support

Elmsford, NY

$21.50 - $27.25/hr

Desktop Support Location: Elmsford, NY Min. PR: 15.71 Pick-up Location 404 FIELDCREST DRIVE ELMSFORD NY 10523 Position Description: Manager Notes: ALL GENERAL AND TECHNICAL QUESTIONS MUST BE ON ALL ...

Avacend Inc

Desktop Support Engineer

Stamford, CT · On-site

Title Shared Services Engineer II /Desktop Engineer - On-site City & State: Stamford, Connecticut Duration: 6 Months Fixed Pay Rate: $ 45.68 an hr Shared Services Engineer II On-site support with ...

Kynite

Desktop Support

White Plains, NY · On-site

Printers - Support all printers , support network configuration, driver installations and vendor ... Install and configure desktops and laptops , mobile devices, and associated peripherals and related ...

Kynite

Desktop Support

White Plains, NY · On-site

Printers - Support all printers , support network configuration, driver installations and vendor ... Install and configure desktops and laptops , mobile devices, and associated peripherals and related ...

Avcend

Sr Desktop Support Engineer

Stamford, CT · On-site

On-site support with dedicated engineers during core hours for Enhanced Desktop Support Users. * Services delivered at: * 600 Washington Blvd., Stamford, CT (Primary Site) * 35 Nutmeg Drive, Trumbull ...

TEKsystems

Desktop Support

Spring Valley, NY · On-site

$25 - $36/hr

Description Job Summary Provide IT support to clients both remotely and onsite, troubleshooting technical issues to identify effective fixes, workarounds, and long-term solutions. Deliver a high ...

TEKsystems

Desktop Support

Spring Valley, NY · On-site

$25 - $36/hr

Description Job Summary Provide IT support to clients both remotely and onsite, troubleshooting technical issues to identify effective fixes, workarounds, and long-term solutions. Deliver a high ...

Madison Approach

Desktop Team Supervisor

Ossining, NY · On-site

$81K/yr

The Desktop Team Supervisor will oversee day-to-day desktop support operations, mentor and coach team members, respond to user-reported issues, and solve problems of moderate to high complexity. This ...

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Desktop Support information

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$14

$23

$34

How much do desktop support jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for desktop support in Peekskill, NY is $24.00, according to ZipRecruiter salary data. Most workers in this role earn between $20.34 and $25.87 per hour, depending on experience, location, and employer.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What is the career path for desktop support?

The career path for a desktop support technician typically starts with entry-level roles providing technical assistance and troubleshooting. With experience, professionals can advance to roles such as systems administrator, network technician, or IT support specialist, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects. Further progression may lead to IT manager or specialized roles in cybersecurity or infrastructure management.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers. Support technicians troubleshoot problems, install updates, configure devices, and ensure systems run smoothly, often using remote tools and technical knowledge. The role requires good communication skills and familiarity with operating systems like Windows or macOS.
More about Desktop Support jobs

What job categories do people searching Desktop Support jobs in Peekskill, NY look for?

The top searched job categories for Desktop Support jobs in Peekskill, NY are:

What cities near Peekskill, NY are hiring for Desktop Support jobs?

Cities near Peekskill, NY with the most Desktop Support job openings:

Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Peekskill, NY as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $49,914 per year, or $24 per hour.

DESKTOP SUPPORT

Infojini Inc

Mahwah, NJ • On-site

$20 - $25.50/hr

Full-time

Re-posted 18 days ago

Job description

Job Summary:
Infojini Inc is a full service IT consulting and staffing firm recognized for its rapid growth in the IT services sector. The Desktop Support role primarily involves providing desktop support to end users, while also learning and developing skills in server and application support.
Responsibilities:
• Support for all Windows services and applications for desktop at Clifton
• Support for all MAC services and applications for desktop at Clifton
• End user support on all corporate platforms including mobile devices
• Regular maintenance and updates to all applications and desktop hardware
• Monitoring all Clifton desktop systems to ensure error detection as early as possible
• Ensuring the security of desktop and mobile devices
• Ensuring uptime of all desktop systems in line with any SLAs
• Providing regular progress reports to line manager
• Ensuring assigned service desk tasks are kept up to date and that support issues are resolved in a timely manner
• Ensuring sufficient monitoring and alerting is in place for all relevant desktop systems
• Keeping asset and change management systems up to date at all times
• Documenting all work and ensuring measures are in place to allow others to pick up support and project work where necessary
• Quick learner and a ’can-do’ attitude.
Qualifications:
Required:
• Excellent technical, initiative and communication skills
• First class awareness of the environment across all platforms
• Regular updates of project progress and key activities communicated to line manager
• Monitoring and updating service desk queues in accordance with service desk processes
• Support for all Windows services and applications for desktop
• Support for all MAC services and applications for desktop
• End user support on all corporate platforms including mobile devices
• Regular maintenance and updates to all applications and desktop hardware
• Monitoring all Clifton desktop systems to ensure error detection as early as possible
• Ensuring the security of desktop and mobile devices
• Ensuring uptime of all desktop systems in line with any SLAs
• Providing regular progress reports to line manager
• Ensuring assigned service desk tasks are kept up to date and that support issues are resolved in a timely manner
• Ensuring sufficient monitoring and alerting is in place for all relevant desktop systems
• Keeping asset and change management systems up to date at all times
• Documenting all work and ensuring measures are in place to allow others to pick up support and project work where necessary
• Quick learner and a 'can-do' attitude
• Windows and Apple desktop and application support
• Virus Protection and Updates
• Security Patching
• Keeping all documentation and diagrams up to date and accurate
• Performing all daily checks consistently and resolving issues
• Windows 7, MAC OSX & Linux
• SCCM
• Sophos
• Office 2010/2013
• iOS, Android & Blackberry devices
Company:
Infojini Inc. delivers innovative IT Services and Solutions to empower startups, Fortune 500 companies, and global enterprises. Founded in 2006, the company is headquartered in Columbia, USA, with a team of 501-1000 employees. The company is currently Late Stage.
Infojini logo

About Infojini

Sourced by ZipRecruiter

Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Columbia, MD, US

Year founded

2006

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