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Desktop Support Jobs in New Rochelle, NY (NOW HIRING)

TEKsystems

Desktop Support Technician

Manhattan, NY

$24 - $34/hr

Skills Desktop Support, Microsoft Intune, Active Directory, MS Office, O365, Ticketing Systems, Hardware Troubleshooting, Software Troubleshooting, Customer Service, Level 2 Support, Technical ...

Harris

Desktop Support Analyst- H

Elizabeth, NJ · On-site

$23.50 - $31.50/hr

Desktop Support Analyst Role: Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. Location: Primarily onsite in Elizabeth ...

LHH US

Desktop Support Specialist

Manhattan, NY

$30 - $35/hr

Desktop Support Specialist Location: New York, NY Employment Type: 3 month Contract Compensation: $30-35/hr W2 (no Third Parties or C2C at this time) About the Role LHH is seeking a Desktop Support ...

Harris

Desktop Support Analyst- H

Elizabeth, NJ · On-site

$23.50 - $31.50/hr

Desktop Support Analyst Role: Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. Location: Primarily onsite in Elizabeth ...

Barrow Wise Consulting

Desktop Support Analyst

New York, NY · On-site

$25.50 - $34.25/hr

The Desktop Support Analyst will support Barrow Wise's NYC Department of Social Services project, and perform the following duties: * Assist with IT technical support duties. Diagnose, maintain, and ...

Forhyre

Onsite Desktop Support Engineer

New York, NY

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...

Addison Group

Desktop Support Specialist

New York, NY · Remote

$25 - $30/hr

Desktop Support Specialist Industry: Information Technology / Professional Services Location (City, State): Onsite 5x a week in New York, NY. 10016 Assignment Type: Long-Term Contract Pay: $25-30/hr ...

Sri Tech Solutions

Be Seen First

L2 EUC Desktop Support

New York, NY · On-site

$21 - $25/hr

L2 / EUC Desktop Support Duration : 1 Year Site address: 3 World Trade Center, 175 Greenwich Street New York 10007 : * Proven experience as a Desktop Support Technician or in a similar IT support ...

Avcend

Sr Desktop Support Engineer

Stamford, CT · On-site

On-site support with dedicated engineers during core hours for Enhanced Desktop Support Users. * Services delivered at: * 600 Washington Blvd., Stamford, CT (Primary Site) * 35 Nutmeg Drive, Trumbull ...

NYU Langone Health

Desktop Support Manager

Manhattan, NY · On-site

$121K - $124K/yr

We have an exciting opportunity to join our team as a Desktop Support Manager, supporting Education, Research and Clinical desktop. This position will provide leadership to an IT staff of ...

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All JobsDesktop Support JobsDesktop Support Jobs in New Rochelle, NY

Desktop Support information

See New Rochelle, NY salary details

$14

$23

$33

How much do desktop support jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for desktop support in New Rochelle, NY is $23.63, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $25.48 per hour, depending on experience, location, and employer.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What is the career path for desktop support?

A career in desktop support typically starts with entry-level roles providing technical assistance and troubleshooting for users. With experience, professionals can advance to positions such as systems administrator, network technician, or IT support manager, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects.

What is the work of desktop support?

Desktop support involves assisting users with hardware and software issues on their computers, including troubleshooting, installing updates, and configuring devices. Support technicians often use remote tools and may need certifications like CompTIA A+ to perform their duties efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.
More about Desktop Support jobs
What are the most commonly searched types of Desktop Support jobs in New Rochelle, NY? The most popular types of Desktop Support jobs in New Rochelle, NY are:
What job categories do people searching Desktop Support jobs in New Rochelle, NY look for? The top searched job categories for Desktop Support jobs in New Rochelle, NY are:
What cities near New Rochelle, NY are hiring for Desktop Support jobs? Cities near New Rochelle, NY with the most Desktop Support job openings:
Desktop Support jobs near you
Infographic showing various Desktop Support job openings in New Rochelle, NY as of August 2026, with employment types broken down into 71% Full Time, 6% Temporary, and 23% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $49,154 per year, or $23.6 per hour.

Desktop Support / Technician

Avani Technology Solutions, Inc.

White Plains, NY • On-site

$21 - $26.75/hr

Full-time

Re-posted 7 days ago

Job description

Position Title: Desktop Support / Technician
Location: 123 Main Street, White Plains, NY (Westchester County)
Duration: up to 12 month
Weekly hours: 37.50
5 hour unpaid lunch Paid for time worked only
1--Windows 7 / Windows 8.1 / Windows 10 MS Office - 2010, 2013, 2016
2--MS Outlook - 2010, 2013, 2016
3--NIC, CD-RW, Video Cards, Etc.
4--Support / Install / Trouble shoot the following but not limited to:
5--Operating Systems MS Office Products Exchange Anti-Virus
6--Must be familiar with installing the following:
7--PCs / Desktop Replacements Monitors, Hard Drives, Memory
8--Support Desktop / Printer Replacement Life Cycle Program
9--Periodically Support Other IT Groups within the NYPA Organization. Asset Management / Disposal of Equipment.
Skills:
Minimum 4 years prior demonstrated experience
Minimum 4 years prior demonstrated experience
Must be able to work independently with minimal supervision
Getting the Job Done Collaboration
Decision Making
Communication Planning 4 Team Work
Education and Certifications:
Associate degree in Information Systems; 4 year college degree is preferred.

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