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Desktop Support Jobs in New Rochelle, NY (NOW HIRING)

MM International

Desktop Support Technician

New York, NY · On-site

$22.25 - $28.25/hr

Desktop Support Technician Job Duration: 12 Months of Contract to Hire role Job Location: New York, NY - 10017 (Onsite) Position Type: Contract-to-Hire On-Site We still need resume but from Finance ...

Tech Tammina LLC

Desktop Support Technician

Brooklyn, NY · On-site

$21.25 - $27/hr

Desktop Support Technician Location: Brooklyn, NY (On-site) Type: Contract (6+ months, with option to convert to full-time) Overview: We are looking for a Desktop Support Technician to join an ...

BCforward

Desktop Support

Elmsford, NY

$21.50 - $27.25/hr

Desktop Support Location: Elmsford, NY Min. PR: 15.71 Pick-up Location 404 FIELDCREST DRIVE ELMSFORD NY 10523 Position Description: Manager Notes: ALL GENERAL AND TECHNICAL QUESTIONS MUST BE ON ALL ...

Kynite

Desktop Support

White Plains, NY

Printers - Support all printers , support network configuration, driver installations and vendor ... Install and configure desktops and laptops , mobile devices, and associated peripherals and related ...

Avacend Inc

Desktop Support Engineer

Stamford, CT · On-site

Title Shared Services Engineer II /Desktop Engineer - On-site City & State: Stamford, Connecticut Duration: 6 Months Fixed Pay Rate: $ 45.68 an hr Shared Services Engineer II On-site support with ...

LincolnIT

Desktop Support Technician

Manhattan, NY · On-site

$22.25 - $28.25/hr

They are currently seeking a full time Level I/II Desktop Support Engineer to provide support and remediation for workstation issues, troubleshoot and resolve system problems, and install new ...

Kynite

Desktop Support

White Plains, NY · On-site

Printers - Support all printers , support network configuration, driver installations and vendor ... Install and configure desktops and laptops , mobile devices, and associated peripherals and related ...

TEKsystems

Desktop Support Technician

Manhattan, NY

$25 - $30/hr

The Desktop Support Technician will be responsible for the installation, configuration, deployment, maintenance, troubleshooting, and support of desktop and laptop computers, printers, mobile devices ...

TEKsystems

Desktop Support Technician

Manhattan, NY

$25 - $30/hr

The Desktop Support Technician will be responsible for the installation, configuration, deployment, maintenance, troubleshooting, and support of desktop and laptop computers, printers, mobile devices ...

Altera Digital Health

Desktop Support Analyst- H

Elizabeth, NJ · On-site

$23.50 - $31.50/hr

Altera Digital Health is seeking a Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. The role involves standard desktop ...

Harris Computer

Desktop Support Analyst- H

Elizabeth, NJ · On-site

$23.50 - $31.50/hr

Harris Computer is seeking a Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. The role involves standard desktop ...

Harriscomputer

Desktop Support Analyst- H

Elizabeth, NJ

$23.50 - $31.50/hr

Desktop Support Analyst Role: Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. Location: Primarily onsite in Elizabeth ...

Altera Digital Health

Desktop Support Analyst- H

Elizabeth, NJ · On-site

$23.50 - $31.50/hr

Desktop Support Analyst Role: Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. Location: Primarily onsite in Elizabeth ...

TEKsystems

Desktop Support Technician

Manhattan, NY

$24 - $34/hr

Skills Desktop Support, Microsoft Intune, Active Directory, MS Office, O365, Ticketing Systems, Hardware Troubleshooting, Software Troubleshooting, Customer Service, Level 2 Support, Technical ...

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All JobsDesktop Support JobsDesktop Support Jobs in New Rochelle, NY

Desktop Support information

See New Rochelle, NY salary details

$14

$23

$33

How much do desktop support jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for desktop support in New Rochelle, NY is $23.63, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $25.48 per hour, depending on experience, location, and employer.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What is the career path for desktop support?

A career in desktop support typically starts with entry-level roles providing technical assistance and troubleshooting for users. With experience, professionals can advance to positions such as systems administrator, network technician, or IT support manager, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects.

What is the work of desktop support?

Desktop support involves assisting users with hardware and software issues on their computers, including troubleshooting, installing updates, and configuring devices. Support technicians often use remote tools and may need certifications like CompTIA A+ to perform their duties efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.
More about Desktop Support jobs
What are the most commonly searched types of Desktop Support jobs in New Rochelle, NY? The most popular types of Desktop Support jobs in New Rochelle, NY are:
What job categories do people searching Desktop Support jobs in New Rochelle, NY look for? The top searched job categories for Desktop Support jobs in New Rochelle, NY are:
What cities near New Rochelle, NY are hiring for Desktop Support jobs? Cities near New Rochelle, NY with the most Desktop Support job openings:
Desktop Support jobs near you
Infographic showing various Desktop Support job openings in New Rochelle, NY as of August 2026, with employment types broken down into 71% Full Time, 6% Temporary, and 23% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $49,154 per year, or $23.6 per hour.

Desktop Support Technician

MM International

New York, NY • On-site

$22.25 - $28.25/hr

Contractor

Re-posted 28 days ago

Job description

Job Title: Desktop Support Technician 
Job Duration: 12 Months of Contract to Hire role
Job Location:  New York, NY – 10017 (Onsite)
Position Type: Contract-to-Hire
On-Site 
 
We still need resume but from Finance domain
Technical Experience: 2–4 years of hands-on support for printers, PCs, laptops, and mobile devices; strong troubleshooting skills for both hardware and software.
Software Proficiency: Solid knowledge of Windows 7 & 10, Microsoft Office (2013–365), and familiarity with market data apps (e.g., Bloomberg) and telephony systems.
Education/Background: Bachelor’s degree and financial services experience
Soft Skills: Excellent customer service and communication abilities; must work well in a team environment.
Candidate Fit: Look for proactive problem-solvers with a service-oriented mindset and a collaborative attitude.
 
 
•    5 years Desktop Support Experience
•    Not necessary finance background (PREFERRED, can train on that part, if has good relevant working experience on Desktop support)
•    Strong in troubleshooting, team player attitude, good comms. Intune, supporting mobile devices .
•    Office 5 days onsite.
 
 
Required:
•    Bachelor’s degree preferred.
•    Finance experience preferred.
•    5 years of desktop support experience.
•    2-4 years of experience configuring, installing, troubleshooting and repairing printers, PC and laptops.
•    Strong technical knowledge of Windows 7 & 10, Microsoft Office 2013-365 products, Market Data Applications (ex. Bloomberg) and telephony systems.
•    Proficiency in troubleshooting desktop computer issues, both hardware and software.
•    Experience with supporting mobile devices.
•    Excellent customer services skills.
•    Excellent communication skills.
•    Team player attitude.
•    Work overtime hours, weekend hours and on-call hours as required. 
 
Responsibilities:
•    Solve problems of moderate to high complexity without help and escalate very complex problems to more senior staff.
•    Provide technical support for users of desktop hardware and software; users can be in remote locations.
•    Troubleshoot application issues including viruses, hard disk diagnostics and file repair, data encryption, and SMS reporting.
•    Troubleshoot printers and copier interfaces.
•    Track and resolve incidents and requests in an incident management system.
•    Perform a variety of support activities including inventory and coordination with outside technology vendors.