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Desktop Support Jobs in Edmonton, AB (NOW HIRING)

Our innovative products support some of the world's largest and most critical data centers. As our ... Manual dexterity required to use desktop computer and peripherals. * Overtime as required.

Guide multidisciplinary teams through desktop studies, field investigations, instrumentation ... Manage projects through all phases of delivery while supporting business development, client ...

Guide multidisciplinary teams through desktop studies, field investigations, instrumentation ... Manage projects through all phases of delivery while supporting business development, client ...

Site Manager

Edmonton, AB

CA$80K - CA$100K/yr

At Long View, we create an environment of collaboration and support, of innovation and enthusiasm ... Virtualization (server, desktop, application) * Linux, UNIX server * Network infrastructure

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Desktop Support information

See Edmonton, AB salary details

$12

$24

$33

How much do desktop support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for desktop support in Edmonton, AB is $24.23, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $26.44 per hour, depending on experience, location, and employer.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What is the career path for desktop support?

The career path for a desktop support technician typically starts with entry-level roles providing technical assistance and troubleshooting. With experience, professionals can advance to roles such as systems administrator, network technician, or IT support specialist, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects. Further progression may lead to IT manager or specialized roles in cybersecurity or infrastructure management.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers. Support technicians troubleshoot problems, install updates, configure devices, and ensure systems run smoothly, often using remote tools and technical knowledge. The role requires good communication skills and familiarity with operating systems like Windows or macOS.

What are the most commonly searched types of Desktop Support jobs in Edmonton, AB?

The most popular types of Desktop Support jobs in Edmonton, AB are:

What are popular job titles related to Desktop Support jobs in Edmonton, AB?

For Desktop Support jobs in Edmonton, AB, the most frequently searched job titles are:

What job categories do people searching Desktop Support jobs in Edmonton, AB look for?

The top searched job categories for Desktop Support jobs in Edmonton, AB are:

What cities near Edmonton, AB are hiring for Desktop Support jobs?

Cities near Edmonton, AB with the most Desktop Support job openings:

Infographic showing various Desktop Support job openings in Edmonton, AB as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $50,400 per year, or $24.2 per hour.

Senior Water Resources Engineer

ExxonMobil

Edmonton, AB

Full-time

Medical, Life

Re-posted 11 days ago


ExxonMobil rating

6.0

Company rating: 6.0 out of 10

Based on 232 frontline employees who took The Breakroom Quiz

70th of 87 rated oil and gas companies


Job description

At Imperial, we work every day to responsibly develop Canada’s energy resources – applying technology and innovation to supply affordable, accessible and reliable energy while reducing emissions. Imperial recognizes the important role we can play by advancing climate solutions within our operations and by providing lower life-cycle emission products to our customers. This effort is powered by a unique and diverse workforce fueled by a pride in what we do and what we stand for. 

The success of our upstream, downstream and chemical, and corporate divisions is the result of the talent, curiosity and drive of our people. They bring solutions every day to optimize our strategy in energy, chemicals, lubricants and lower-emissions technologies. 

Imperial honours diverse backgrounds so we can be a place where people can bring their full selves to work, no matter their identity, race, gender, sexual orientation, age, or ability.

At Imperial, we want you to come for the position and stay for the career. As an integrated company, we are uniquely positioned to offer you a wide range of career prospects and growth opportunities through the course of your career with us. We invite you to bring your ideas and help create sustainable solutions that improve quality of life and meet society’s evolving needs. 

About Us

Come be part of the Kearl Technical department at Imperial. Imperial has more than 140 years of history in Canada and a workforce of 4,000+ total employees. Our offices are currently located in Calgary, Alberta and will be relocating to Edmonton, Alberta in approximately 2028.

The technical team supports the Kearl mine site which has been in operation since 2012, and is located roughly 70 km north of Fort McMurray, Alberta. Oil sand ore is mined using electric and hydraulic shovels, hauled, crushed and mixed with water prior to sending the slurry through hydrotransport lines for processing to our plants. Kearl is a fly in fly out operation with transportation hubs located in Edmonton and Calgary.

Kearl is one of Canada’s highest quality oil sands deposits and represents the next generation of oil sands mining. Innovative technology is at the heart of Kearl. We’ve developed innovative approaches that enhance performance and reduce cost. The site is currently operating a fleet of fully autonomous 797 haul trucks using Caterpillar’s Minestar system and is one of the largest autonomous fleets in the world

What you will do

This role is responsible for the planning, assessment, and design of future surface water management infrastructure, ensuring effective integration with existing systems. The scope is primarily mid‑ to long‑range (1 to 15 year) planning, supporting the ongoing development and resilience of the site‑wide water management network.

Responsibilities span the full project lifecycle, from conceptual through detailed design, and include advising on project development, supporting regulatory applications, and providing technical troubleshooting guidance during construction and operations.

Key areas of accountability include:

  • Planning how water will be moved, stored, and managed within current and future development areas
  • Identifying required infrastructure (e.g., sumps, pumps, pipelines, discharge systems) and determining optimal routing, sizing, and phasing
  • Defining when infrastructure is required to align with development sequencing
  • Assessing existing infrastructure to determine what must be retained, modified, or upgraded to maintain system performance
  • Ensuring water management infrastructure is fully integrated with other site infrastructure, including roads, pipelines, and utilities

Additional responsibilities may include:

  • Completing water‑related desktop studies and technical assessments
  • Maintaining and updating the site water balance
  • Developing, reviewing, and updating engineering standards and guidelines
  • Representing Imperial in industry working groups and external forums

This role will execute work both directly and through technical oversight of work performed by internal teams and external consultants. The position is dynamic and iterative, requiring strong problem‑solving skills, sound engineering judgment, and a commitment to continuous improvement.

A successful candidate will demonstrate strong communication, collaboration, and project management skills, and the ability to work effectively across disciplines to deliver integrated solutions. Experience and/or knowledge of mining operations and provincial and federal regulatory frameworks is considered an asset.

About You
Job Requirements
  • Professional Engineer designation (with APEGA) with 10+ years of relevant experience in water resources, civil, or mining‑related engineering
  • Strong understanding of surface water management and infrastructure planning and design, including experience with HEC-HMS or similar hydrologic/hydraulic modelling tools and working knowledge of AutoCAD and/or Deswik
  • Demonstrated understanding of water balance modelling and system‑level water management
  • Ability to lead technical scope for water resources components of multi‑disciplinary projects
  • Ability to independently frame problems, evaluate alternatives, and make sound engineering recommendations
  • Proven ability to communicate and collaborate across engineering, operations, planning, and regulatory functions
  • Strong organizational, planning, and practical problem‑solving skills, supported by critical thinking and continuous improvement
  • Self‑motivated, able to work with a high degree of autonomy while remaining aligned with broader team objectives
  • Ability to manage multiple priorities across concurrent projects in a dynamic environment
Preferred Knowledge and Skills
  • Knowledge of open pit mining operations and mine planning
  • Knowledge and experience with provincial and federal regulatory frameworks
  • Experience supporting regulatory submissions or interfacing with regulators
  • Experience coordinating or providing technical oversight of consultant‑led engineering work
  • Familiarity with risk‑based decision making and trade‑off analysis (cost, schedule, operability, environmental performance)
  • Exposure to climate change, extreme event, or resiliency considerations in water management systems
  • Interest in or experience with mentoring or standards development
  • Experience contributing to continuous improvement initiatives, including digital tools or process enhancements
  • Proven ability to thrive in a dynamic, evolving project environment with changing priorities and complex interfaces
Your Benefits

An Imperial career is one designed to last. Our commitment to you runs deep: our employees grow personally and professionally, with benefits built on our core categories of health, security, finance, and life. Imperial Oil has been recognized as one of Canada’s top employers for young people (2024), in addition to one of Canada’s and Alberta’s top employers (2024) as recognized by Mediacorp Canada Inc.’s 24th annual competition.

We offer you:

  • Competitive salary
  • Training and mentorship
  • Relocation assistance as required
  • Flexible work hours and work from home policy
  • Employee resource groups (ERG’s) – opportunity to participate in volunteer groups that support furthering the company’s inclusion objectives
EEO Statement

Imperial is an Equal Opportunity Employer. Imperial is committed to providing equitable treatment and equal opportunity to all individuals and encourages all eligible applicants to apply.

Imperial conducts business in a manner that respects the land, environment, rights and cultures of Indigenous communities. In the areas where we explore, develop and operate, Imperial engages Indigenous communities in open and forthright consultation and strives to establish meaningful relationships built on mutual trust and respect. Please see here for more information on Imperial’s Indigenous Relations Guiding Principles and Guidelines.

Imperial is committed to supporting persons with disabilities throughout the recruitment process. We will work with qualified applicants to provide reasonable accommodation upon request at Recruiting.Services.12@exxonmobil.com.

Eligibility to work in Canada

All applicants who receive an offer of employment must be eligible to work in Canada on a regular full-time basis without restrictions on their start date.  Proof of eligibility shall be in the form of a Canadian birth certificate, Canadian passport, Canadian citizenship certificate, Canadian certificate of permanent residence, Canadian open work permit or receipt from Immigration Canada of an application for a post-graduate work permit.

Proof of eligibility must be current and valid (not expired, cancelled or voided). Proof of eligibility will be required if an offer of employment is made. Failure to provide proof of eligibility at least six (6) weeks prior to the start date may result in the offer of employment being rescinded.

Alternate Location: Canada : Edmonton, AB 

Imperial is an Equal Opportunity Employer. Imperial is committed to providing equitable treatment and equal opportunity to all individuals and encourages all eligible applicants to apply.

Imperial conducts business in a manner that respects the land, environment, rights and cultures of Indigenous communities. In the areas where we explore, develop and operate, Imperial engages Indigenous communities in open and forthright consultation and strives to establish meaningful relationships built on mutual trust and respect. Please see here for more information on Imperial’s Indigenous Relations Guiding Principles and Guidelines.

Imperial is committed to supporting persons with disabilities throughout the recruitment process. We will work with qualified applicants to provide reasonable accommodation upon request at Recruit.Services.CA@exxonmobil.com.

Eligibility to work in Canada: All applicants who receive an offer of employment must be eligible to work in Canada on a regular full-time basis without restrictions on their start date.  Proof of eligibility shall be in the form of a Canadian birth certificate, Canadian passport, Canadian citizenship certificate, Canadian certificate of permanent residence, Canadian open work permit or receipt from Immigration Canada of an application for a post-graduate work permit. 

Proof of eligibility must be current and valid (not expired, cancelled or voided). Proof of eligibility will be required if an offer of employment is made. Failure to provide proof of eligibility at least six (6) weeks prior to the start date may result in the offer of employment being rescinded.

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