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Remote Desktop Support Jobs in Edmonton, AB (NOW HIRING)

Support forest operations and planning work, including timber salvage planning, harvest layout ... Work safely in remote locations, including areas accessed by ATV, snowmobile, or on foot, with ...

Remote Desktop Support information

See Edmonton, AB salary details

$10

$26

$60

How much do remote desktop support jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for remote desktop support in Edmonton, AB is $26.23, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $30.53 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Desktop Support specialist, and why are they important?

To thrive as a Remote Desktop Support specialist, you need strong troubleshooting abilities, a solid understanding of computer hardware/software, networking fundamentals, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools (e.g., TeamViewer, Remote Desktop Protocol), ticketing systems, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges remotely. These skills ensure timely and effective resolution of technical issues, leading to high user satisfaction and minimal business disruption.

What are remote desktop support jobs?

Remote desktop support jobs involve assisting users with technical issues related to their computers and software, typically from a remote location. Professionals in this role use specialized tools to access users’ devices, diagnose problems, and resolve issues such as software errors, connectivity problems, or system updates. They often provide guidance over the phone, chat, or email, helping users navigate technical challenges without needing to be physically present. These roles are commonly found in IT departments, managed service providers, or helpdesk environments. Remote desktop support is essential for businesses with distributed teams or clients needing timely technical assistance.

What is the difference between Remote Desktop Support vs Help Desk Technician?

AspectRemote Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site, focused on remote troubleshootingHelp desk, on-site or remote, general user support
Industry UsageIT support, technical troubleshootingIT support, customer service
Common Search IntentRemote troubleshooting, remote support jobsHelp desk roles, customer support jobs

Remote Desktop Support specialists focus on resolving technical issues remotely by accessing users' computers directly, often requiring specific certifications like CompTIA A+ or Microsoft certifications. Help Desk Technicians provide broader user support, handling various technical problems via phone or remote access. While both roles involve troubleshooting and customer service, Remote Desktop Support is more specialized in remote technical resolution, whereas Help Desk Technicians handle a wider range of user issues.

What are some common challenges faced by Remote Desktop Support professionals, and how can they be managed?

Remote Desktop Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing communication with non-technical users, and handling a high volume of support tickets. To manage these, effective use of remote access tools, clear and patient communication, and efficient ticket prioritization are essential. Additionally, staying updated with new software and security protocols helps in resolving issues more efficiently and maintaining user trust.
What are the most commonly searched types of Desktop Support jobs in Edmonton, AB? The most popular types of Desktop Support jobs in Edmonton, AB are:
What job categories do people searching Remote Desktop Support jobs in Edmonton, AB look for? The top searched job categories for Remote Desktop Support jobs in Edmonton, AB are:
What cities near Edmonton, AB are hiring for Remote Desktop Support jobs? Cities near Edmonton, AB with the most Remote Desktop Support job openings:
Infographic showing various Remote Desktop Support job openings in Edmonton, AB as of July 2026, with employment types broken down into 1% Locum Tenens, 75% Full Time, 12% Part Time, 1% Temporary, and 11% Contract. Highlights an 75% Physical, 3% Hybrid, and 22% Remote job distribution, with an average salary of $54,550 per year, or $26.2 per hour.
Forestry Field Specialist

Forestry Field Specialist

Vertex

Sherwood Park, AB • On-site, Remote

Other

Posted 2 days ago


Job description

VERSATILITY. EXPERTISE.


With these two words, Vertex makes the promise that we will always be versatile in developing solutions to our clients' unique needs and that we will always demonstrate expertise in our designated fields.

Since 1962, Vertex has been a leading North American provider of environmental services. With over 60 years of expertise, Vertex helps clients achieve their development goals through our versatile suite of services. From the initial site selection, consultation and regulatory approval, through the construction, operation and maintenance phases, to conclusion and environmental cleanup, Vertex offers a diverse range of services throughout the life cycle of our clients' projects.

OVERVIEW

Vertex Professional Services Ltd. ("Vertex") is seeking a Forestry Field Specialist to support field execution, environmental site assessments, forestry planning, GIS mapping, wildlife and bird sweeps, watercourse classification, construction scouting, and project documentation across Central and Northern Alberta.

CANDIDATE QUALIFICATIONS

  • 0 to 4 years of related experience in forestry, environmental science, land reclamation, biology, or similar field work.
  • Diploma or degree in Forestry, Environmental Science, Land Reclamation, Biology, or a related discipline is preferred.
  • Professional designation in Alberta, eligibility as an RPFT, Professional Biologist, or related environmental/forestry designation is considered an asset;
  • Experience with wildlife/bird sweeps, mitigation recommendations, watercourse classification, applicable wildlife regulations, forest measurements, harvest layout, watercourse/wetland assessments, or utility corridor work is an asset.
  • Strong GPS, compass, orienteering, field note-taking, remote navigation, Microsoft Office, and basic GIS skills; ArcGIS Online experience is preferred.
  • Strong communication skills, attention to detail, and ability to work independently or as part of a field team.

RESPONSIBILITIES

  • Complete forestry, environmental, and pre-disturbance field assessments, including GPS data collection, site notes, photos, and field documentation.
  • Support forest operations and planning work, including timber salvage planning, harvest layout support, hazard tree assessments, utility patrols, and access reviews.
  • Conduct or assist with wildlife and bird sweeps, watercourse classification, field observations, and recommended mitigation measures to support project requirements and approval conditions.
  • Accompany senior staff and construction personnel during right-of-way, lease, and access scouting to confirm field conditions and project constraints.
  • Provide GIS mapping, desktop review, field planning, concise summaries, reports, notifications, and project documentation for internal and client use.
  • Work safely in remote locations, including areas accessed by ATV, snowmobile, or on foot, with field shifts that may extend up to 10 days.


LOCATION

  • Sherwood Park office, with field work throughout Northern and Central Alberta; flexible remote work may be available when project demands allow.

ADDITIONAL INFORMATION

  • Compensation is commensurate with education and experience
  • This is an Hourly position. Overtime is paid in accordance with Alberta Employment Standards
  • A comprehensive benefit package is provided

With a track record of success, Vertex provides a fast-paced environment where people thrive. We recognize that each member brings a valuable skill set to the Vertex team and we make health, safety and community well-being a priority by supporting numerous endeavors at each of our locations across North America.

At Vertex, we value teamwork through collaboration and provide support across the entire organization.If you think you have what it takes to play for the Vertex team, please apply.

*We would like to thank all applicants for their interest in this position, however only those selected for interviews will be contacted*