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Desktop Support Jobs in Edmonton, AB (NOW HIRING)

King Business Solutions

Payroll Specialist

Leduc, AB · On-site

We support you through a personalized and collaborative approach. GROWTH MINDSET Our TEAM's proven ... Work on client files, using Hubdoc / QBO / Xero / QuickBooks Desktop / Sage / AgExpert * Complete ...

Salvi Homes

Architectural Technologist

Sherwood Park, AB · On-site

CA$70K - CA$85K/yr

Provide technical support to the field as required * Other duties as assigned Requirements ... Manual dexterity required to use desktop computer and peripherals * Overtime as required * Use of ...

Definity Financial

Assistant, Administrative

Edmonton, AB · Hybrid

CA$45K - CA$82K/yr

Troubleshoot and resolve hardware, software, and mobile device issues (desktops, laptops, conference equipment, phones) * Liaise with Service Desk and second-tier IT support to resolve complex issues

Scandinavian Building Services

IT Analyst

Edmonton, AB · On-site

... support, escalating as required * Escalate any concerns or issues with service providers as ... Investigate and troubleshoot any issues that arise related to Laptops, Desktops, cell phones ...

GS Construction

Lead Construction Surveyor

Acheson, AB · On-site

Our structure ensures that every business function supports a field-focused mentality, allowing you ... Company vehicle, laptop and/or desktop, cell phone (or allowance), and modern Trimble Technology.

ExxonMobil

Senior Water Resources Engineer

Edmonton, AB · On-site

The technical team supports the Kearl mine site which has been in operation since 2012, and is ... Completing water‑related desktop studies and technical assessments * Maintaining and updating the ...

ExxonMobil

Senior Water Resources Engineer

Edmonton, AB · On-site

The technical team supports the Kearl mine site which has been in operation since 2012, and is ... Completing waterrelated desktop studies and technical assessments * Maintaining and updating the ...

Johnson Controls

Tool Crib Attendant

Nisku, AB

Our innovative products support some of the world's largest and most critical data centers. As our ... Manual dexterity required to use desktop computer and peripherals. * Overtime as required.

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Showing results 21-40

All JobsDesktop Support JobsDesktop Support Jobs in Edmonton, AB

Desktop Support information

See Edmonton, AB salary details

$12

$24

$33

How much do desktop support jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for desktop support in Edmonton, AB is $24.23, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $26.44 per hour, depending on experience, location, and employer.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What is the career path for desktop support?

The career path for a desktop support technician typically starts with entry-level roles providing technical assistance and troubleshooting. With experience, professionals can advance to roles such as systems administrator, network technician, or IT support specialist, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects. Further progression may lead to IT manager or specialized roles in cybersecurity or infrastructure management.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers. Support technicians troubleshoot problems, install updates, configure devices, and ensure systems run smoothly, often using remote tools and technical knowledge. The role requires good communication skills and familiarity with operating systems like Windows or macOS.
More about Desktop Support jobs

What are the most commonly searched types of Desktop Support jobs in Edmonton, AB?

The most popular types of Desktop Support jobs in Edmonton, AB are:

What are popular job titles related to Desktop Support jobs in Edmonton, AB?

For Desktop Support jobs in Edmonton, AB, the most frequently searched job titles are:

What job categories do people searching Desktop Support jobs in Edmonton, AB look for?

The top searched job categories for Desktop Support jobs in Edmonton, AB are:

What cities near Edmonton, AB are hiring for Desktop Support jobs?

Cities near Edmonton, AB with the most Desktop Support job openings:

Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Edmonton, AB as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $50,400 per year, or $24.2 per hour.

Payroll Specialist

King Business Solutions

Leduc, AB • On-site

Full-time

Life

Re-posted 6 days ago

Job description

At King Business Solutions we Value

KIND

We are considerate and compassionate when we speak and act.

We initiate truthful conversations and protect the confidence of our people.

INTEGROUS

We are accurate and forthcoming when interact and work because we are committed to reliable information, results, and relationships.

NURTURING

We are committed to creating a safe space for you to be heard, ask questions, and learn.

We support you through a personalized and collaborative approach.

GROWTH MINDSET

Our TEAM’s proven track record is here to support you as you build and develop.

We strive to anticipate your next level and we are prepared for it!


King Business Solutions is a bookkeeping firm home raised in Leduc, serving all of Canada. 


The Payroll Specialist provides payroll solutions to clients, under the supervision of the Managing Partner, Melissa Lenos.

King Business Solutions Inc. (KBS) strives to be the support our clients rely on, as they build their business, and achieve or exceed their goals.


Job Tasks and Responsibilities

  • Manage payroll deadlines for clients, ensuring no deadlines are missed
  • Ensure that payroll legislation is followed and updated as required by legislation updates
  • Reconcile all payroll accounts on the balance sheet to ensure that payroll entries are clearing correctly
  • Post outside payroll to the accounting software promptly ensuring all accounts on the balance sheet reconcile to the payroll software
  • Setting up memorized entries, when able, in the client files to alleviate the need for manual entry
  • Work on client files, using Hubdoc / QBO / Xero / QuickBooks Desktop / Sage / AgExpert
  • Complete engagements in an effective and efficient manner, ensuring accuracy and completeness
  • Assist with bookkeeping engagement when requested
  • Complete additional responsibilities and activities as requested

Required Skills & Experience

  • You understand and agree to work with the same VALUES upheld by KBS
  • Complete certification for Wagepoint, Xero, and QBO within the first three (3) months of employment
  • Advanced excel knowledge, being able to use them effectively and efficiently, creating and maintaining sheets
  • Communicate in a professional manner both written and verbally, using correct grammar and no texting lingo
  • Prepare business correspondence in a professional manner; including but not limited to emails, corporate letters, and memos, when requested documents etc.
  • Exceptional organizational and time management skills
  • Ability to work with and improve disorganized records
  • Enter data accurately with a sense of urgency
  • Detail oriented and accurate in task and completion
  • Willingness to learn and adapt to change
  • Possesses a positive attitude, able to work independently or as part of a team, and shows exceptional tact and sensitivity with clients
  • You uphold all professional membership codes of conduct and ethics that you belong to when applicable

Working Conditions

  • Specifics will be outlined in individual contracts and the KBS Employee Handbook (BambooHR)
  • This position reports to Melissa Lenos
  • Compensation will depend on prior experience and will include, matching RRSP & TFSA, life insurance package, HSA and WSA benefits


Those chosen for the next portion of interviewing will be contacted, anyone not moved forward to the next portion, thank you for your interest in the position.