ZipRecruiter

Log In

1

Desktop Support Jobs in Bolingbrook, IL (NOW HIRING)

3B Staffing LLC

Desktop Support Lead

Channahon, IL · On-site

Desktop Support Lead Location: Channahon, IL Duration: Full Time * Lead a team of desktop engineers (~20 across different Sites) in handling all operational / escalation issues and all incidents

New

3B Staffing LLC

Desktop Support Lead

Channahon, IL · On-site

Desktop Support Lead Location: Channahon, IL Duration: Full Time * Lead a team of desktop engineers (~20 across different Sites) in handling all operational / escalation issues and all incidents

New

ACI Infotech

Desktop Support Engineer

Mokena, IL · On-site

End User Support / Desktop Support Duration: Longterm Location: Mokena, IL ( Onsite Role) Immediate Start PRIMARY PURPOSE OF POSITION: To be technical lead and provide day-to-day operational supports ...

ACI Infotech

Desktop Support Engineer

Mokena, IL · On-site

Desktop Support / End User Support / System Engineer Duration: Long Term Location: Mokena, IL ( Onsite Role) Please call me on 732 979 2323 to discuss rate PRIMARY PURPOSE OF POSITION: To be ...

Insight

Senior Desktop Support Technician

Chicago, IL · On-site

$55K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Insight Hospital is seeking a talented and experienced Level 2 Senior Desktop Support Technician to join our IT team. The ideal candidate will have a strong background in desktop support, with ...

ACI Infotech

Desktop Support Engineer

Mokena, IL · On-site

Role: End User Support / Desktop Support Duration: Longterm Location: Mokena, IL ( Onsite Role) PRIMARY PURPOSE OF POSITION: To be technical lead and provide day-to-day operational supports of ...

AA2IT

Desktop Support Tech

Chicago, IL · On-site

$20.75 - $26.50/hr

How many years of Enterprise Desktop Support Exp do you have Q2. Are you Comptia A+ or other eq cert Q3: Have you done white glove support for Sr executive , where and for how long Q4. How far you ...

ACI Infotech

Desktop Support Engineer

Mokena, IL · On-site

Desktop Support / End User Support Duration: Longterm Location: Mokena, IL ( Onsite Role) Immediate Start PRIMARY PURPOSE OF POSITION: To be technical lead and provide day-to-day operational supports ...

AA2IT

Desktop Support Tech

Chicago, IL · On-site

$20.75 - $26.50/hr

How many years of Enterprise Desktop Support Exp do you have Q2. Are you Comptia A+ or other eq cert Q3: Have you done white glove support for Sr executive , where and for how long Q4. How far you ...

Insight

Senior Desktop Support Technician

Chicago, IL · On-site

$55K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Insight Hospital is seeking a talented and experienced Level 2 Senior Desktop Support Technician to join our IT team. The ideal candidate will have a strong background in desktop support, with ...

Mindlance

Desktop Support

Arlington Heights, IL · On-site

$20.50 - $26/hr

Application Support Technician Location: Arlington Heights, IL 60004 (onsite) Duration: 05+ Months JD: * Perform installation, configuration, administration, and tuning of software application ...

Artech Information System LLC

desktop support

Chicago, IL · On-site

$20.75 - $26.50/hr

Deskside Support Specialist Duration: 12+Months (Possible Extension) Location : CHICAGO, IL (Onsite) SKILLS OVERVIEW (List or Overview): Candidate requires 5-7+ years of Deskside Break/Fix ...

Vistex

Senior Desktop Support Technician

Hoffman Estates, IL · On-site

$75K - $90K/yr

  • Medical

  • Retirement

  • PTO

The Senior Desktop Support Technician provides advanced Tier 2/3 technical support to end users, serving as an escalation point for complex hardware, software, identity/access, and connectivity ...

previous pagenext page

Showing results 21-40

All JobsDesktop Support JobsDesktop Support Jobs in Bolingbrook, IL

Desktop Support information

See Bolingbrook, IL salary details

$13

$22

$32

How much do desktop support jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for desktop support in Bolingbrook, IL is $22.71, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $24.47 per hour, depending on experience, location, and employer.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What is the career path for desktop support?

A career in desktop support typically starts with entry-level roles providing technical assistance and troubleshooting for users. With experience, professionals can advance to positions such as systems administrator, network technician, or IT support manager, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects.

What is the work of desktop support?

Desktop support involves assisting users with hardware and software issues on their computers, including troubleshooting, installing updates, and configuring devices. Support technicians often use remote tools and may need certifications like CompTIA A+ to perform their duties efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.
More about Desktop Support jobs
What are the most commonly searched types of Desktop Support jobs in Bolingbrook, IL? The most popular types of Desktop Support jobs in Bolingbrook, IL are:
What are popular job titles related to Desktop Support jobs in Bolingbrook, IL? For Desktop Support jobs in Bolingbrook, IL, the most frequently searched job titles are:
What job categories do people searching Desktop Support jobs in Bolingbrook, IL look for? The top searched job categories for Desktop Support jobs in Bolingbrook, IL are:
What cities near Bolingbrook, IL are hiring for Desktop Support jobs? Cities near Bolingbrook, IL with the most Desktop Support job openings:
Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Bolingbrook, IL as of August 2026, with employment types broken down into 70% Full Time, 6% Temporary, and 24% Contract. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $47,233 per year, or $22.7 per hour.

Desktop Support Engineer - L3

Forhyre

Downers Grove, IL

Full-time

Re-posted 16 days ago

Job description

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems.

If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions.

You should also be familiar with remote troubleshooting techniques.

Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction.

Responsibilities

  • Address user tickets regarding hardware, software and networking
  • Walk customers through installing applications and computer peripherals
  • Ask targeted questions to diagnose problems
  • Guide users with simple, step-by-step instructions
  • Conduct remote troubleshooting
  • Test alternative pathways until you resolve an issue
  • Customize desktop applications to meet user needs
  • Record technical issues and solutions in logs
  • Direct unresolved issues to the next level of support personnel
  • Follow up with clients to ensure their systems are functional
  • Report customer feedback and potential product requests
  • Help create technical documentation and manuals

Requirements

  • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role
  • Hands-on experience with Windows/Linux/Mac OS environments
  • Working knowledge of office automation products and computer peripherals, like printers and scanners
  • Knowledge of network security practices and anti-virus programs
  • Ability to perform remote troubleshooting and provide clear instructions
  • Excellent problem-solving and multitasking skills
  • Customer-oriented attitude