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Desktop Support Jobs in Minnesota (NOW HIRING)

AA2IT

Desktop Support Technician I

Minneapolis, MN · On-site

$21.25 - $27/hr

Job Title Location: 7401 Metro Blvd, Edina/Minneapolis Looking for someone with very good phone communication skills. The primary function will be to work with customers by phone on general questions ...

AA2IT

Desktop Support Technician I

Minneapolis, MN · On-site

$21.25 - $27/hr

Job Title Location: 7401 Metro Blvd, Edina/Minneapolis Looking for someone with very good phone communication skills. The primary function will be to work with customers by phone on general questions ...

Robert Half

Help Desk/Desktop Support Analyst

Edina, MN · On-site

$22 - $24/hr

We are looking for a Help Desk/Desktop Support Analyst to join a services team. This position is well suited for someone who enjoys investigating technical issues, improving workflows, and supporting ...

Elire

Summer 2027 Technical Support Internship

Minneapolis, MN · On-site +1

$15.75 - $20/hr

Provide end-user desktop support and troubleshooting assistance * System Management and Administration: Monitor our Cloud based systems and serve as the point person for support tickets and issue ...

ThinkHire LLC

Be Seen First

Team Lead Desktop Support / Field Services Technician

Minneapolis, MN · On-site

$65K - $75K/yr

The successful candidate will combine strong desktop and field-support expertise with leadership ability, sound judgment, excellent customer-facing communication skills, and the ability to coordinate ...

TEKsystems

Deskside Support

Saint Paul, MN · On-site

$20 - $23/hr

SHIFT: 11am-7pm ONSITE Desktop Support (Hands-On) We're looking for a highly customer-focused Service Desk Analyst with at least 1 year of experience providing hands-on deskside and help desk support ...

TEKsystems

Deskside Support

Saint Paul, MN

$20 - $23/hr

SHIFT: 11am-7pm ONSITE Desktop Support (Hands-On) We're looking for a highly customer-focused Service Desk Analyst with at least 1 year of experience providing hands-on deskside and help desk support ...

ThinkHire LLC

Be Seen First

Team Lead Desktop Support / Field Services Technician

Minneapolis, MN · On-site

$65K - $75K/yr

The successful candidate will combine strong desktop and field-support expertise with leadership ability, sound judgment, excellent customer-facing communication skills, and the ability to coordinate ...

VDart Inc

Desktop Consultant

Bloomington, MN · On-site

Company Description About VDart: VDart is an emerging global information technology staffing provider with expertise in Enterprise Resource Planning (Oracle/SAP), SMAC (Social, Mobile, Cloud ...

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All JobsDesktop Support JobsDesktop Support Jobs in Minnesota

Desktop Support information

See Minnesota salary details

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How much do desktop support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for desktop support in Minnesota is $22.49, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $24.23 per hour, depending on experience, location, and employer.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What is the career path for desktop support?

The career path for a desktop support technician typically starts with entry-level roles providing technical assistance and troubleshooting. With experience, professionals can advance to roles such as systems administrator, network technician, or IT support specialist, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects. Further progression may lead to IT manager or specialized roles in cybersecurity or infrastructure management.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers. Support technicians troubleshoot problems, install updates, configure devices, and ensure systems run smoothly, often using remote tools and technical knowledge. The role requires good communication skills and familiarity with operating systems like Windows or macOS.
More about Desktop Support jobs

What are the most commonly searched types of Desktop Support jobs in Minnesota?

The most popular types of Desktop Support jobs in Minnesota are:

What are popular job titles related to Desktop Support jobs in Minnesota?

For Desktop Support jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Desktop Support jobs in Minnesota look for?

The top searched job categories for Desktop Support jobs in Minnesota are:

What cities in Minnesota are hiring for Desktop Support jobs?

Cities in Minnesota with the most Desktop Support job openings:

Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $46,783 per year, or $22.5 per hour.

Desktop Support Specialist II

CPM Holdings, Inc.

Blaine, MN • On-site

$50K - $55K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description

Our Company:
Headquartered in Blaine, MN, CPM Holdings, Inc is an established company with exciting growth as an essential supplier to the global food, energy and materials supply chains. We are an international organization that is a key player in numerous global markets, including oilseed processing, animal feed, breakfast cereal, snack food, biofuels and metal-packaging industries. We specialize in the design, production and marketing of high-quality, efficient, durable process systems, equipment and aftermarket parts and services. The foundation of our company dates back to 1883 and we continue to leverage our history, experience, and entrepreneurial spirit to increase our global footprint through innovative organic growth and strategic acquisitions. 
Website:  onecpm.com
Position Summary:
The Desktop Support Specialist II provides advanced end-user support across CPM’s global enterprise, ensuring reliable system performance and a consistent technology experience for employees worldwide. This role operates within Corporate IT and supports all CPM sites, business units, and functions, with a strong focus on enterprise standards, security, and global alignment.
This position requires an independent, service-oriented professional with strong technical expertise who can effectively support users across regions and time zones while contributing to company-wide IT initiatives.
Key Responsibilities:
Advanced End-User Support
  • Provide Tier II technical support for complex hardware, software, and connectivity issues.
  • Diagnose and resolve escalated issues involving operating systems, devices, peripherals, and enterprise applications.
  • Perform root cause analysis and ensure issues are fully resolved and documented.
Device & User Setup
  • Configure, image, and deploy user workstations and peripherals (monitors, docking stations, printers, headsets, etc.).
  • Ensure devices are compliant with CPM standards and ready for productive use.
Hardware & Software Management
  • Maintain and validate hardware functionality.
  • Install, configure, and support enterprise-standard software in alignment with Corporate IT specifications.
User Account Administration
  • Provision and manage user environments.
  • Add, modify, and disable user accounts in Active Directory and Office 365 following established CPM controls and processes.
Security & Compliance
  • Enforce CPM IT security and data privacy standards.
  • Support license management and ensure systems remain compliant with corporate policies.
Documentation & User Enablement
  • Create and maintain technical documentation, procedures, and user guidance.
  • Support user adoption of new tools, systems, and enterprise initiatives.
Project & Global Support
  • Participate in cross-site and enterprise-wide IT projects, including acquisitions and site assessments.
  • Coordinate with local site contacts while maintaining alignment with corporate IT direction and standards.

Required Skills & Competencies:
  • Strong working knowledge of computer hardware, peripherals, operating systems, and enterprise software
  • Solid understanding of networking fundamentals
  • Proven ability to troubleshoot complex technical issues independently
  • Strong organizational skills with consistent follow-through
  • Clear and professional communication across regions and time zones
  • Ability to manage multiple priorities in a global support environment
  • Enterprise-first mindset with strong ownership and accountability

Qualifications:
  • Bachelor’s degree in Computer Science, Computer Engineering, or a related field preferred
  • Equivalent experience, including military technical training or hands-on IT support experience, will be considered
  • Prior experience in a desktop or end-user support role strongly preferred

Work Style Expectations:
  • Operates as a centralized Corporate IT resource supporting CPM globally
  • Maintains a consistent focus on enterprise standards rather than local site preferences
  • Demonstrates high ownership from issue intake through resolution
  • Trusted to work independently with minimal day-to-day supervision

What We Offer:
  • Comprehensive health, dental, and vision insurance.
  • 401(k) retirement plan with company match.
  • Generous paid time off, including vacation days, and holidays.
  • Professional development opportunities, such as tuition reimbursement and certification programs.
  • Wellness benefits, including gym membership discounts and mental health support; wellness programs.
  • Employee appreciation events

Starting Salary Range: $50,000 - $55,000 annually
*This position is not eligible for employment visa sponsorship now or in the future.*

CPM Acquisition Corp. is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. CPM Acquisition Corp. offers competitive compensation and benefits, including paid holidays and vacations, 401k, medical/dental insurance, tuition assistance, and more.

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