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Desktop Support Jobs in Minnesota (NOW HIRING)

GLOBAL IT CON LLC

IT Support Engineer

Fridley, MN · On-site

Skills * 5+ years of experience in onsite IT support or desktop support. * Provide onsite support for desktops, laptops, workstations, printers, scanners, and peripheral devices. * Experience in ...

VDart Inc

Desktop Consultant

Bloomington, MN · On-site

Company Description About VDart: VDart is an emerging global information technology staffing provider with expertise in Enterprise Resource Planning (Oracle/SAP), SMAC (Social, Mobile, Cloud ...

VDart Inc

Desktop Consultant

Bloomington, MN

Company Description About VDart: VDart is an emerging global information technology staffing provider with expertise in Enterprise Resource Planning (Oracle/SAP), SMAC (Social, Mobile, Cloud ...

Quantix

SCCM Engineer / Packager

Saint Paul, MN · On-site

$15.25 - $18.25/hr

Responsibilities : • desktop imaging • scripting to automate upgrades, patches, etc, using SCOM / SCCM • managing Group Policy • desktop support and other related tasks Qualifications

Quantix

SCCM Engineer / Packager

Saint Paul, MN · On-site

$15.25 - $18.25/hr

Duties may also include desktop support and other related tasks. Company supports a work-life balance and slightly flexible hours. Required Skills: 1) SCOM / SCCM experience, including installation ...

Calabrio

IT Support Technician

Minneapolis, MN · On-site

$22.50 - $30.75/hr

The successful candidate will combine strong desktop support capabilities with experience managing Microsoft 365, Microsoft Entra ID (Azure Active Directory), Multi-Factor Authentication (MFA), and ...

TEKsystems

IT Support Specialist

Eden Prairie, MN

$28 - $32/hr

Provide Help Desk and desktop support * Troubleshoot hardware, software, and connectivity issues * Administer Microsoft 365 environment * Support network administration and infrastructure * Manage ...

Gunnison

Desktop Technician

Minneapolis, MN · On-site

$40K - $43K/yr

This role provides end-user computing support across enterprise environments, including desktops, laptops, mobile devices, and network infrastructure. The Desktop Technician III will install ...

CoreCivic

Technology Support Specialist

Appleton, MN · On-site

$31.59/hr

Two years of experience in desktop support is required. * Additional years of related work experience may be substituted for the required education on a year-for-year basis. * Must have experience ...

TEKsystems

Desktop Analyst

Saint Paul, MN

$20 - $23/hr

Description SHIFT: 11am-7pm ONSITE Desktop/Service Desk Analyst will provide customer service and technical support to all employees and is responsible for providing resolutions through expert ...

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Desktop Support information

See Minnesota salary details

$13

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$32

How much do desktop support jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for desktop support in Minnesota is $22.49, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $24.23 per hour, depending on experience, location, and employer.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What is the career path for desktop support?

A career in desktop support typically starts with entry-level roles providing technical assistance and troubleshooting for users. With experience, professionals can advance to positions such as systems administrator, network technician, or IT support manager, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects.

What is the work of desktop support?

Desktop support involves assisting users with hardware and software issues on their computers, including troubleshooting, installing updates, and configuring devices. Support technicians often use remote tools and may need certifications like CompTIA A+ to perform their duties efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.
More about Desktop Support jobs

What are the most commonly searched types of Desktop Support jobs in Minnesota?

The most popular types of Desktop Support jobs in Minnesota are:

What are popular job titles related to Desktop Support jobs in Minnesota?

For Desktop Support jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Desktop Support jobs in Minnesota look for?

The top searched job categories for Desktop Support jobs in Minnesota are:

What cities in Minnesota are hiring for Desktop Support jobs?

Cities in Minnesota with the most Desktop Support job openings:

Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Minnesota as of August 2026, with employment types broken down into 73% Full Time, 5% Temporary, and 22% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $46,783 per year, or $22.5 per hour.

Sr Desktop Support Technician - TS/SCI - RAF Molesworth UK

GDIT

Rochester, MN • On-site

$33.97 - $35.19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

General Dynamics Information Technology rating

7.8

Company rating: 7.8 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

87th of 224 rated it services

Job description

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Top Secret/SCI

Clearance Level Must Be Able to Obtain:

Top Secret/SCI

Public Trust/Other Required:

None

Job Family:

Technical Support Services

Job Qualifications:

Skills:

Active Directory Administration, IT Service Desk, Tier 1 Support (Inactive)

Certifications:

None

Experience:

3 + years of related experience

US Citizenship Required:

Yes

Job Description:

threats to mission and coalition partners and emerging nations. With an internationally dispersed team supporting each combatant command, the US BICES-X team is in direct support of the war fighter and their missions. We are seeking a creative and driven professional with a passion for solving real world issues on a cross-functional, fast paced team. You will be part of a dynamic team that is delivering a business-driven Enterprise Network to support BICES Global Enterprise Mission Support Services increasing performance, security, scalability, and stability while reducing costs and complexity resulting in increased supportability.

Responsibilities:

  • Provide Tier 1 and Tier 2 technical support for desktops, printers, and peripheral equipment
  • Responsible for monitoring, opening, assigning, updating and closing tickets on up to 4 separate ticketing systems
  • Diagnose and resolve hardware, software, OS, network connectivity, and application-related issues
  • Install, configure, upgrade and maintain Windows workstations and related hardware in an enterprise environment
  • Manage user accounts, password resets, group memberships and access via Active Directory
  • Image, deploy, and configure workstations according to organizational standards
  • Install and maintain approved software, security patches, drivers, and end-point applications
  • Configure, troubleshoot, and maintain supported printers, scanners, conference-room equipment, monitors, VTC equipment, and other peripherals
  • Collaborate with internal IT teams (Level 2 and 3) to resolve incidents and implement technology improvement
  • Maintain accurate hardware inventory records and assist with asset lifecycle management.
  • Provides technical support and training to end-users
  • Maintains current knowledge of relevant technology as assigned

Required Qualifications:

  • 3 years of experience required.
  • Bachelor's degree - may substitute additional years of experience.
  • Must possess and maintain a TS/SCI Clearance.
  • Must meet DoW 8140 requirements and be eligible for IAT level II access upon hire for positions with elevated privileges. Requirements include possessing and maintaining active Security Plus CE certification and computing environment training certificate. Computing environment training must be completed within 2 weeks of being hired.
  • Must have good teamworking and communication skills since this position entails coordinating with many different work centers.
  • Must have good and professional customer relationship skills.
  • Must have associate level of "hands on" work experience in support of installations, repair, and troubleshooting or maintenance of communications systems or equipment. This is a Desktop Support Maintenance position, part of a team of 8.
  • Must have desktop support experience in installing/removing client software, diagnosing and troubleshooting computer workstations, and installing software patches
  • Proven ability to balance, prioritize and organize multiple tasks
  • Proven ability to resolve problems efficiently and effectively while recognizing customers' competence levels and approaching each level appropriately.
  • The work is typically performed at client site locations, which requires proper safety precautions; work may require some physical effort in the handling of light materials, boxes or equipment

Preferred Qualifications:

  • Experience supporting multinational customers preferred.
  • Experience operating in deployed environments preferred.
  • ITIL Foundations v4 certification preferred.
  • Ability to lift up to 50 pounds
The likely hourly rate for this position is between $33.97 - $35.19. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Total compensation for international positions varies by tax, social security, and immigration statuses, as well as location. Generally, an international assignment may include allowances, premium uplifts, and/or relocation or transportation benefits, above base salary range noted.

Scheduled Weekly Hours:

40

Travel Required:

None

Telecommuting Options:

Onsite

Work Location:

International

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.Join our Talent Community to stay up to date on our career opportunities and events at

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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

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About General Dynamics Information Technology

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GDIT is a global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense, and intelligence community. Its 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. The company operates across 50+ countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber, and application development.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Falls Church, VA, US

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