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Desktop Support Jobs in Minnesota (NOW HIRING)

F2Onsite

IT Desktop Support Technician

Plymouth, MN · On-site

$23 - $25/hr

Desktop Support Technician We are looking for a reliable and customer-focused Desktop Support Technician to provide hands-on technical support for end users in a business environment. This role will ...

Laborie

Desktop Support Technician

Maple Grove, MN · On-site

$70K - $75K/yr

As a key member of the IT team, the IT Desktop Technician will deliver skilled, professional, and customer-focused technical support to LABORIE employees, ensuring reliable access to technology and ...

Ovation Workplace Services Inc.

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Hardware Technician / Desktop Support Technician

Minneapolis, MN · On-site

$20 - $23/hr

POSITION DESCRIPTION Hardware Technician / Desktop Support Technician Department: Information Technology | FLSA Classification: Non-Exempt | Employment Type: Full-Time POSITION SUMMARY The Hardware ...

Ovation Workplace Services Inc.

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Hardware Technician / Desktop Support Technician

Minneapolis, MN · On-site

$20 - $23/hr

POSITION DESCRIPTION Hardware Technician / Desktop Support Technician Department: Information Technology | FLSA Classification: Non-Exempt | Employment Type: Full-Time POSITION SUMMARY The Hardware ...

RETAIL TECH INC

DESKTOP SUPPORT TECHNICIAN

Chanhassen, MN · On-site

$18 - $24/hr

The Desktop Support Technician will be responsible for assisting with the support, management, and maintenance of all technology. The responsibilities include, but are not limited to, hardware and ...

AA2IT

Desktop Support Technician I

Minneapolis, MN · On-site

$21.25 - $27/hr

AA2IT is seeking a Desktop Support Technician I to assist customers with general inquiries and support-related tasks. The primary responsibilities include managing phone communications, handling ...

JonnyPops

Desktop Support Specialist

Plymouth, MN · On-site

Job Summary The Desktop Support Specialist Level 1 is the first point of contact for technology issues across JonnyPops' Plymouth and Elk River locations. This role ensures our team can focus on ...

Quantix

Desktop Imaging Tech / Packager

Saint Paul, MN · On-site

$20.50 - $26/hr

Company supports a work-life balance and slightly flexible hours. Required Skills: 1) Desktop imaging experience. 2) Scripting to automate patching, upgrades, application installs, etc. (Powershell ...

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Showing results 21-40

All JobsDesktop Support JobsDesktop Support Jobs in Minnesota

Desktop Support information

See Minnesota salary details

$13

$22

$32

How much do desktop support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for desktop support in Minnesota is $22.49, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $24.23 per hour, depending on experience, location, and employer.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What is the career path for desktop support?

The career path for a desktop support technician typically starts with entry-level roles providing technical assistance and troubleshooting. With experience, professionals can advance to roles such as systems administrator, network technician, or IT support specialist, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects. Further progression may lead to IT manager or specialized roles in cybersecurity or infrastructure management.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers. Support technicians troubleshoot problems, install updates, configure devices, and ensure systems run smoothly, often using remote tools and technical knowledge. The role requires good communication skills and familiarity with operating systems like Windows or macOS.
More about Desktop Support jobs

What are the most commonly searched types of Desktop Support jobs in Minnesota?

The most popular types of Desktop Support jobs in Minnesota are:

What are popular job titles related to Desktop Support jobs in Minnesota?

For Desktop Support jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Desktop Support jobs in Minnesota look for?

The top searched job categories for Desktop Support jobs in Minnesota are:

What cities in Minnesota are hiring for Desktop Support jobs?

Cities in Minnesota with the most Desktop Support job openings:

Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $46,783 per year, or $22.5 per hour.

IT Desktop Support Technician

F2Onsite

Plymouth, MN • On-site

$23 - $25/hr

Contractor

Medical, Dental, Vision

Posted 19 days ago

Key responsibilities

  • Provide onsite and remote technical support for desktops, laptops, printers, mobile devices, and related equipment.

  • Troubleshoot and resolve hardware, software, operating system, network connectivity, and application issues.

  • Install, configure, image, and deploy desktops, laptops, peripherals, and software.

Job description

**THIS IS A 6-12 MONTH CONTRACT**

Desktop Support Technician

We are looking for a reliable and customer-focused Desktop Support Technician to provide hands-on technical support for end users in a business environment. This role will be responsible for troubleshooting hardware, software, network, and peripheral issues while ensuring a high level of customer service and timely resolution.

Responsibilities

Provide onsite and remote technical support for desktops, laptops, printers, mobile devices, and related equipment.

Troubleshoot and resolve hardware, software, operating system, network connectivity, and application issues.

Install, configure, image, and deploy desktops, laptops, peripherals, and software.

Support Windows operating systems, Microsoft Office/Microsoft 365, email, VPN, Active Directory, and standard business applications.

Assist with user account setup, password resets, permissions, and basic Active Directory administration.

Document issues, resolutions, and work performed in a ticketing system.

Escalate complex issues to higher-level support teams when necessary.

Perform basic network troubleshooting, including connectivity, cabling, Wi-Fi, and IP configuration.

Maintain inventory of IT equipment and assist with asset tracking.

Provide excellent customer service and communicate clearly with end users, team members, and management.

Follow company policies, security procedures, and IT support standards.

Qualifications

1–3 years of desktop support, help desk, or field technician experience preferred.

Experience supporting Windows desktops/laptops and Microsoft 365 applications.

Basic knowledge of Active Directory, networking, printers, imaging tools, and troubleshooting methodologies.

Strong customer service and communication skills.

Ability to prioritize tickets, manage multiple tasks, and work independently.

Comfortable working onsite with end users in a professional environment.

CompTIA A+, Network+, Microsoft certifications, or similar certifications are a plus.

Requirements

Ability to lift and move computer equipment as needed.

Reliable transportation may be required for onsite support roles.

Must be dependable, professional, and able to work in a fast-paced environment.

Job Type: Full-time
Schedule: Monday through Friday, standard business hours
Work Location: Onsite

Company Description

F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.

WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.

F2ONSITE logo

About F2ONSITE

Sourced by ZipRecruiter

Donny F. Lauderback Founded F2OnSite in 2007, joined shortly thereafter by F. Jonathan Poole, and Created what is now the Fastest Growing onsite IT Services Company in the United States. The Company is located in the popular Legacy Center in Plano, Texas, and has Regional presence in Boston MA, Austin TX, Miami FL, and Charlotte NC, and with hundreds of Technical Employees throughout the Country. F2OnSite operates in more than 40 states across the country, Performing Service at hundreds of locations each day.

Company size

51 - 200 Employees

Headquarters location

Plano, TX, US

Year founded

2007

Social media

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