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Desktop Support Jobs in Minnesota (NOW HIRING)

Belcan

Desktop Support Analyst

Mankato, MN · On-site

$45K - $70K/yr

A Desktop Support Analyst job in Mankato, Minnesota, is currently available through Belcan at one of our key aerospace clients. To be considered for this role, you will hold a degree in Computer ...

GTN Technical Staffing

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Desktop Support Specialist

Eagan, MN · On-site

$25 - $28/hr

Desktop Support Client Site: Eagan, MN Responsibilities: * Provide technical assistance with computer hardware and software * A/V equipment support * Network closet cabling maintenance * Recommend ...

Ovation Workplace Services Inc.

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Hardware Technician / Desktop Support Technician

Minneapolis, MN · On-site

$35K - $47K/yr

POSITION DESCRIPTION Hardware Technician / Desktop Support Technician Department: Information Technology | FLSA Classification: Non-Exempt | Employment Type: Full-Time POSITION SUMMARY The Hardware ...

Ovation Workplace Services Inc.

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Hardware Technician / Desktop Support Technician

Minneapolis, MN · On-site

$35K - $47K/yr

POSITION DESCRIPTION Hardware Technician / Desktop Support Technician Department: Information Technology | FLSA Classification: Non-Exempt | Employment Type: Full-Time POSITION SUMMARY The Hardware ...

CYNET SYSTEMS

Desktop Support Technician

Minneapolis, MN · On-site

$23 - $28/hr

Provide deskside and remote support for laptops, desktops, docking stations, and mobile devices, including both Windows and Mac OS devices. * Support Microsoft 365 applications and enterprise tools.

Retail Tech

Desktop Support Technician

Chanhassen, MN · On-site

$18 - $24/hr

The Desktop Support Technician will be responsible for assisting with the support, management, and maintenance of all technology. The responsibilities include, but are not limited to, hardware and ...

RETAIL TECH INC

DESKTOP SUPPORT TECHNICIAN

Chanhassen, MN · On-site

$18 - $24/hr

The Desktop Support Technician will be responsible for assisting with the support, management, and maintenance of all technology. The responsibilities include, but are not limited to, hardware and ...

JonnyPops

Desktop Support Specialist

Plymouth, MN · On-site

Job Summary The Desktop Support Specialist Level 1 is the first point of contact for technology issues across JonnyPops' Plymouth and Elk River locations. This role ensures our team can focus on ...

Quantix

Desktop Imaging Tech / Packager

Saint Paul, MN

$20.50 - $26/hr

Company supports a work-life balance and slightly flexible hours. Required Skills: 1) Desktop imaging experience. 2) Scripting to automate patching, upgrades, application installs, etc. (Powershell ...

Stratasys

Desktop Support Technician I

Minnetonka, MN · On-site

$20.61 - $25.92/hr

The Desktop Support Technician I provides frontline technical support to employees and contractors, ensuring reliable and efficient operation of end-user technology. This role is responsible for ...

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All JobsDesktop Support JobsDesktop Support Jobs in Minnesota

Desktop Support information

See Minnesota salary details

$13

$22

$32

How much do desktop support jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for desktop support in Minnesota is $22.49, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $24.23 per hour, depending on experience, location, and employer.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What is the career path for desktop support?

A career in desktop support typically starts with entry-level roles providing technical assistance and troubleshooting for users. With experience, professionals can advance to positions such as systems administrator, network technician, or IT support manager, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects.

What is the work of desktop support?

Desktop support involves assisting users with hardware and software issues on their computers, including troubleshooting, installing updates, and configuring devices. Support technicians often use remote tools and may need certifications like CompTIA A+ to perform their duties efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.
More about Desktop Support jobs

What are the most commonly searched types of Desktop Support jobs in Minnesota?

The most popular types of Desktop Support jobs in Minnesota are:

What are popular job titles related to Desktop Support jobs in Minnesota?

For Desktop Support jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Desktop Support jobs in Minnesota look for?

The top searched job categories for Desktop Support jobs in Minnesota are:

What cities in Minnesota are hiring for Desktop Support jobs?

Cities in Minnesota with the most Desktop Support job openings:

Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Minnesota as of August 2026, with employment types broken down into 73% Full Time, 5% Temporary, and 22% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $46,783 per year, or $22.5 per hour.

Desktop Support Analyst

Belcan

Mankato, MN • On-site

$45K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

A Desktop Support Analyst job in Mankato, Minnesota, is currently available through Belcan at one of our key aerospace clients. To be considered for this role, you will hold a degree in Computer Information Technology or similar, with 1-2 years of relevant experience. In this role, you will provide technical assistance to users with their computer hardware, software, and network issues, ensuring the smooth and efficient operation of desktop computing environments.
Job duties:
Troubleshooting and Problem Solving:
Diagnosing and resolving hardware and software issues, including hardware malfunctions, software glitches, and network connectivity problems.
Installation and Configuration:
Setting up and configuring new computers, peripherals, and software, as well as updating existing systems.
User Support:
Providing technical assistance to users via phone, email, or in-person, answering questions, and guiding users through troubleshooting steps.
Hardware and Software Maintenance:
Performing routine maintenance tasks, such as software updates, hardware upgrades, and data backups.
Inventory Management:
Maintaining an inventory of hardware and software, ensuring that sufficient resources are available for deployment and replacement.
Documentation:
Maintaining accurate records of technical issues, solutions, and user interactions.
Training:
Providing training to users on new software, hardware, or IT procedures.
Remote Support:
Providing technical assistance to users remotely, using remote access tools to diagnose and resolve issues.
Network Support:
Assisting with network connectivity issues, ensuring that users can access the necessary resources.
Vendor Liaison:
Working with vendors to resolve technical issues and obtain necessary hardware and software
Required qualifications:
· U.S. Citizenship REQUIRED
· BS in Computer Information Technology or equivalent
· On-site work at the customer facility in Mankato, Minnesota, is required
· Able to work autonomously with minimal oversight
· Able to work with customer users and help them identify, solve, and utilize the updates and/or new systems
· Multi-task across many users simultaneously
· Ability to follow and upkeep / maintain well-documented deployment policies, procedures, and methods - including ticket systems for processing requests
We provide a competitive pay and benefits package. This position is offering a salary range of $45,000 to $70,000. Belcan considers several factors when extending an offer, including but not limited to education, experience, geographic location, and discipline. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law.
We are an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, or membership in any other group protected by federal, state, or local laws.
www.belcan.com
#desktopanalyst #mankatojobs #minnesotajobs
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About Belcan

Sourced by ZipRecruiter

Belcan is a leading provider of qualified personnel to many of the world's most respected enterprises. We offer excellent opportunities for contract/temporary, temp-to-hire, and direct assignments in the engineering, IT, and professional fields. We are the employer of choice for thousands worldwide. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Cincinnati, OH, US

Year founded

1958

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