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Desktop Support Jobs in Maple Grove, MN (NOW HIRING)

Infojini Inc

Desktop Support

Saint Paul, MN

$20.50 - $26/hr

Required Skills: * 3 years of experience providing direct PC support to end users. * 3 years of experience imaging and configuring desktop, laptop and mobile devices. * 3 years of experience ...

Avtech solution

Desktop Support

Bloomington, MN

$20.25 - $25.75/hr

Desktop Support Location : Bloomington, MN Duration : 6 Months+ 1. Build Laptop / desktop computers, peripherals and configure network connections 2. Install, Configure and test the Operating Systems ...

Artech Information System LLC

desktop support

Eagan, MN · On-site

$20.75 - $26.25/hr

DESKTOP Support Representative Job ID: # S2LF3H Location: Eagan,Mn- 55123 Duration: : 1 year (with possible extension) Candidates should be able to diagnose and remedy complex Microsoft OS problem ...

Avtech solution

Desktop Support

Bloomington, MN

$20.25 - $25.75/hr

Position: Desktop Support Location: Bloomington, MN Duration: 3months/CTH. Handle all tickets assigned through Service Now Ticketing tool Provide complete L2 level desktop related Hands & Feet ...

Artech Information System LLC

desktop support

Eagan, MN

$20.75 - $26.25/hr

DESKTOP Support Representative Location: Eagan,Mn- 55123 Duration: : 1 year (with possible extension) Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure ...

Artech Information System LLC

desktop support

Eagan, MN

$20.75 - $26.25/hr

Desktop Support Representative Distributed Client Services Location: Eagan, MN Duration: 12 + Months (with possible extension) Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE ...

Artech Information System LLC

desktop support

Eagan, MN

$20.75 - $26.25/hr

Desktop Support Representative Distributed Client Services Location: Eagan, MN Duration: 12 + Months (with possible extension) Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE ...

F2Onsite

Desktop Support Technician

Plymouth, MN · On-site

$23 - $25/hr

Desktop Support Technician We are looking for a reliable and customer-focused Desktop Support Technician to provide hands-on technical support for end users in a business environment. This role will ...

Robert Half

Desktop Support Analyst

Minneapolis, MN · On-site

$25 - $29/hr

We are looking for a Desktop Support Analyst to. In this role, you will support end users in a hybrid work environment and focus on delivering responsive technical assistance with a strong customer ...

New

Artius Solutions

Desktop Support Technician

Saint Paul, MN · On-site

$20.50 - $26/hr

Job Title Desktop Support Technician Location Saint Paul, Minnesota (Onsite) Job Type Full-time | 40 hours per week | Monday-Friday (8:00 AM - 4:30 PM) Number of Positions 1 Job Overview We are ...

Ovation Workplace Services Inc.

Be Seen First

Hardware Technician / Desktop Support Technician

Minneapolis, MN · On-site

$35K - $47K/yr

POSITION DESCRIPTION Hardware Technician / Desktop Support Technician Department: Information Technology | FLSA Classification: Non-Exempt | Employment Type: Full-Time POSITION SUMMARY The Hardware ...

New

C4 Technical Services

Desktop Support Technician

Plymouth, MN · On-site

$21.25 - $27/hr

Associate or bachelor's degree in computer science, Information Technology, or a related field (or equivalent experience * 1-3 years in a desktop support or IT help desk role * Strong knowledge of ...

CYNET SYSTEMS

Desktop Support Technician

Minneapolis, MN · On-site

$20 - $25/hr

Provide on-site technical support and troubleshooting for end-user desktop and software issues. * Diagnose and resolve technical problems related to operating systems and applications including but ...

Innosoul inc

Desktop Support Analyst

Saint Paul, MN · On-site

$23.50 - $31.50/hr

MN-3828 Hybrid/Local Service Desk/Desktop Support Analyst (15+) with hardware/software/mobile devices, Windows/macOS, networking, Active Directory, ITIL, ticketing, phone-based support experience ...

Teleflex

Desktop Support Administrator

Plymouth, MN · On-site

Position Summary This Desktop Support Administrator role provides on-site technical support to a regional office and assists with tickets from locations across the US, MX, and Europe. The incumbent ...

GTN Technical Staffing

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Desktop Support Specialist

Eagan, MN · On-site

$25 - $28/hr

Desktop Support Client Site: Eagan, MN Responsibilities: * Provide technical assistance with computer hardware and software * A/V equipment support * Network closet cabling maintenance * Recommend ...

Teleflex

Desktop Support Administrator

Plymouth, MN

$79K - $119K/yr

Position Summary This Desktop Support Administrator role provides on-site technical support to a regional office and assists with tickets from locations across the US, MX, and Europe. The incumbent ...

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All JobsDesktop Support JobsDesktop Support Jobs in Maple Grove, MN

Desktop Support information

See Maple Grove, MN salary details

$14

$23

$33

How much do desktop support jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for desktop support in Maple Grove, MN is $23.51, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $25.34 per hour, depending on experience, location, and employer.

What are some common challenges faced by Desktop Support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What are the key skills and qualifications needed to thrive as a Desktop Support specialist, and why are they important?

To thrive as a Desktop Support specialist, you need a solid understanding of computer hardware, operating systems, and troubleshooting techniques, often supported by a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST). Familiarity with ticketing systems, remote desktop tools, and Active Directory is commonly required in this role. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are crucial for minimizing downtime, ensuring smooth IT operations, and providing excellent user support in any organization.

What Is a Desktop Support Job?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What is the work of desktop support?

Desktop support professionals troubleshoot, repair, and maintain computer hardware, software, and network issues for users. They often assist with installing systems, configuring devices, and providing technical help, typically working in office environments and using tools like remote support software. Strong problem-solving skills and knowledge of operating systems are essential for this role.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What are Desktop Support professionals?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

Is helpdesk a good entry-level IT job?

Helpdesk roles in desktop support are considered good entry-level IT jobs because they provide foundational experience in troubleshooting hardware and software issues, customer service, and using tools like ticketing systems. These positions often require basic technical knowledge and certifications such as CompTIA A+ and can serve as a stepping stone to more advanced IT roles.

How do I get into desktop support?

To enter a desktop support role, candidates typically need a high school diploma or equivalent, along with basic knowledge of computer hardware, operating systems, and troubleshooting skills. Certifications such as CompTIA A+ can improve job prospects, and experience with common tools like remote support software is beneficial. Entry-level positions often require strong communication skills and the ability to work in a team environment.

What are the career paths in desktop support?

Career paths in desktop support typically start with entry-level roles such as help desk technician or support specialist. With experience, professionals can advance to positions like systems administrator, network technician, or IT manager, often gaining certifications such as CompTIA A+ or Network+ to support career growth. Specializing in areas like cybersecurity or cloud services can also open new opportunities within IT support roles.
More about Desktop Support jobs
What job categories do people searching Desktop Support jobs in Maple Grove, MN look for? The top searched job categories for Desktop Support jobs in Maple Grove, MN are:
What cities near Maple Grove, MN are hiring for Desktop Support jobs? Cities near Maple Grove, MN with the most Desktop Support job openings:
Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Maple Grove, MN as of July 2026, with employment types broken down into 2% Locum Tenens, 93% Full Time, 4% Part Time, and 1% Contract. Highlights an 13% Physical, 1% Hybrid, and 86% Remote job distribution, with an average salary of $48,910 per year, or $23.5 per hour.

Desktop Support

Infojini Inc

Saint Paul, MN

$20.50 - $26/hr

Contractor

Re-posted 9 days ago

Job description

Company Description

Infojini works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders.

 Exceptional people, processes, and technology all dedicated to getting the job done right is the secret of our success. We understand that for technology to work it has to serve real business needs, and that every IT service has to be implemented by people. So we focus first on understanding your company and its industry needs, and then on meeting those needs with extraordinary people who have both the industry specific technical skills and the work ethic and communication skills to help ensure your success.

Job Description
Required Skills:
  • 3 years of experience providing direct PC support to end users.
  • 3 years of experience imaging and configuring desktop, laptop and mobile devices.
  • 3 years of experience installing Microsoft Windows operating systems (Windows 7, windows 10).
  • 2 engagements of providing direct PC support to end users.
  •  Identification of all subcontractors, if applicable.

Desired Skills:

  • Experience with similar projects for State, County or local governmental entities.
  • Working knowledge of Active Directory and AD group policies.
  • Knowledge of desktop inventory and software automation tools (SCCM-Microsoft System Center Configuration Manager & Software Delivery).
  • A+ certification.
  • Microsoft Desktop Support certification.
  • 5 years or more experience resolving end users' hardware and software issues in a large IT environment.
  • Degree or equivalent with emphasis in computer science or related fields.
Qualifications

Desired Skills:

  • Experience with similar projects for State, County or local governmental entities.
  • Working knowledge of Active Directory and AD group policies.
  • Knowledge of desktop inventory and software automation tools (SCCM-Microsoft System Center Configuration Manager & Software Delivery).
  • A+ certification.
  • Microsoft Desktop Support certification.
  • 5 years or more experience resolving end users' hardware and software issues in a large IT environment.
  • Degree or equivalent with emphasis in computer science or related fields.
Additional Information

All your information will be kept confidential according to EEO guidelines.

Infojini logo

About Infojini

Sourced by ZipRecruiter

Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Columbia, MD, US

Year founded

2006

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