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Desktop Support Jobs in Inver Grove Heights, MN (NOW HIRING)

Neurealm, Inc.

Desktop Support

Fridley, MN · On-site

Skills * 5+ years of experience in onsite IT support or desktop support. * Provide onsite support for desktops, laptops, workstations, printers, scanners, and peripheral devices. * Experience in ...

Infojini Inc

Desktop Support

Saint Paul, MN

$20.50 - $26/hr

Required Skills: * 3 years of experience providing direct PC support to end users. * 3 years of experience imaging and configuring desktop, laptop and mobile devices. * 3 years of experience ...

Avtech solution

Desktop Support

Bloomington, MN

$20.25 - $25.75/hr

Desktop Support Location : Bloomington, MN Duration : 6 Months+ 1. Build Laptop / desktop computers, peripherals and configure network connections 2. Install, Configure and test the Operating Systems ...

Avtech solution

Desktop Support

Bloomington, MN

$20.25 - $25.75/hr

Position: Desktop Support Location: Bloomington, MN Duration: 3months/CTH. Handle all tickets assigned through Service Now Ticketing tool Provide complete L2 level desktop related Hands & Feet ...

Artech Information System LLC

desktop support

Eagan, MN

$20.75 - $26.25/hr

DESKTOP Support Representative Job ID: # S2LF3H Location: Eagan,Mn- 55123 Duration: : 1 year (with possible extension) Candidates should be able to diagnose and remedy complex Microsoft OS problem ...

Artech Information System LLC

desktop support

Eagan, MN

$20.75 - $26.25/hr

DESKTOP Support Representative Location: Eagan,Mn- 55123 Duration: : 1 year (with possible extension) Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure ...

Artech Information System LLC

desktop support

Eagan, MN

$20.75 - $26.25/hr

Desktop Support Representative Distributed Client Services Location: Eagan, MN Duration: 12 + Months (with possible extension) Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE ...

Artech Information System LLC

desktop support

Eagan, MN

$20.75 - $26.25/hr

Desktop Support Representative Distributed Client Services Location: Eagan, MN Duration: 12 + Months (with possible extension) Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE ...

Artius Solutions

Desktop Support Technician

Saint Paul, MN · On-site

$20.50 - $26/hr

Job Title Desktop Support Technician Location Saint Paul, Minnesota (Onsite) Job Type Full-time | 40 hours per week | Monday-Friday (8:00 AM - 4:30 PM) Number of Positions 1 Job Overview We are ...

Apex Systems

Desktop Support

Saint Paul, MN · On-site

$20.50 - $26/hr

Job#: 3045812 Desktop Support Location: St. Paul, Minnesota (Onsite) Role Overview This position provides in-person, walk-up technical support to associates. The role delivers frontline IT support ...

TEKsystems

Desktop Support Analyst

Minneapolis, MN

$23 - $25/hr

This position is cross trained in many areas in order to provide optimal support and resolution to fulfill internal customer's desktop, telecom & network infrastructure field support needs including ...

TEKsystems

Desktop Support Analyst

Minneapolis, MN

$23 - $25/hr

This position is cross trained in many areas in order to provide optimal support and resolution to fulfill internal customer's desktop, telecom & network infrastructure field support needs including ...

TEKsystems

Desktop Support Analyst

Minneapolis, MN

$23 - $25/hr

Desktop troubleshooting and support o Install, physically move, maintain and troubleshoot various computer equipment, including Desktop PCs, laptops, Integrated Wireless WAN laptops, tablets, mobile ...

TEKsystems

Desktop Support Analyst

Minneapolis, MN

$24.25 - $32.50/hr

Desktop troubleshooting and support o Install, physically move, maintain and troubleshoot various computer equipment, including Desktop PCs, laptops, Integrated Wireless WAN laptops, tablets, mobile ...

CYNET SYSTEMS

Desktop Support Technician

Minneapolis, MN · On-site

$20 - $25/hr

Provide on-site technical support and troubleshooting for end-user desktop and software issues. * Diagnose and resolve technical problems related to operating systems and applications including but ...

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Desktop Support information

See Inver Grove Heights, MN salary details

$14

$23

$34

How much do desktop support jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for desktop support in Inver Grove Heights, MN is $23.98, according to ZipRecruiter salary data. Most workers in this role earn between $20.34 and $25.87 per hour, depending on experience, location, and employer.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What is the career path for desktop support?

The career path for a desktop support technician typically starts with entry-level roles providing technical assistance and troubleshooting. With experience, professionals can advance to roles such as systems administrator, network technician, or IT support specialist, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects. Further progression may lead to IT manager or specialized roles in cybersecurity or infrastructure management.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers. Support technicians troubleshoot problems, install updates, configure devices, and ensure systems run smoothly, often using remote tools and technical knowledge. The role requires good communication skills and familiarity with operating systems like Windows or macOS.
More about Desktop Support jobs

What cities near Inver Grove Heights, MN are hiring for Desktop Support jobs?

Cities near Inver Grove Heights, MN with the most Desktop Support job openings:

Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Inver Grove Heights, MN as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $49,870 per year, or $24 per hour.

Desktop Support

Neurealm, Inc.

Fridley, MN • On-site

Other

Posted 18 days ago

Job description

Location: 42 Northern Stacks Drive. Fridley, MN 55421
Duration: 6+ months
Role Summary
The Onsite IT Support Engineer is responsible for providing day-to-day operational IT support at the customer location. The engineer will ensure the smooth functioning of end-user systems, respond to incidents and service requests, coordinate with remote support teams, and maintain high service availability while delivering exceptional customer service.
Skills
  • 5+ years of experience in onsite IT support or desktop support.
  • Provide onsite support for desktops, laptops, workstations, printers, scanners, and peripheral devices.
  • Experience in NinjaOne and Intune troubleshooting
  • Support Active Directory user management.
  • Install, configure, and troubleshoot Windows operating systems and standard business applications.
  • Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint.
  • Escalate complex issues to Level 2/Level 3 support teams and coordinate resolution.

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