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Desktop Support Jobs in Indiana (NOW HIRING)

gaylor

IT Desktop Support

Indianapolis, IN · On-site

SCOPE OF WORK The IT Desktop Support role provides help and expertise across software platforms and computing equipment within the Gaylor technology environment. POSITION REQUIREMENTS * Possesses an ...

Powers Health

Desktop Support Tech I

Munster, IN · On-site

$21 - $35.89/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Desktop Support Technician I provide system-wide, first-level IT support for Powers Health end users. This role is responsible for responding to Help Desk phone calls and electronic requests ...

Powers Health

Desktop Support Tech I

Munster, IN

$19.75 - $25.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Desktop Support Technician I provide system-wide, first-level IT support for Powers Health end users. This role is responsible for responding to Help Desk phone calls and electronic requests ...

PinnaclePartners

Tier I & II Desktop Support

Spencer, IN · On-site

$20 - $25/hr

Tier I & II Desktop Support Location: Spencer, IN Pay: Up to $25/hr Contract Pinnacle Partners is assisting our client in their search for a Tier I & II Desktop Support Specialist to join their team ...

Qode

Desktop support

Indianapolis, IN · On-site

$22 - $25/hr

Support workstation and phone setup activities at various onsite locations. * Troubleshoot basic connectivity and hardware issues. * Document installation progress and communicate project updates to ...

Qode

Desktop support

Indianapolis, IN · On-site

$22 - $25/hr

Support workstation and phone setup activities at various onsite locations. * Troubleshoot basic connectivity and hardware issues. * Document installation progress and communicate project updates to ...

State of Indiana

Field Desktop Support Specialist

Tell City, IN · On-site

$55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Field Desktop Support Specialist provides desktop and software support for State agencies in Southwest Indiana. Travel is required to state agency sites within the service area. Staff receive ...

State of Indiana

Field Desktop Support Specialist

Corydon, IN · On-site

$55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Field Desktop Support Specialist provides desktop and software support for State agencies in Southwest Indiana. Travel is required to state agency sites within the service area. Staff receive ...

State of Indiana

Field Desktop Support Specialist

Corydon, IN · On-site

$55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Field Desktop Support Specialist provides desktop and software support for State agencies in Southwest Indiana. Travel is required to state agency sites within the service area. Staff receive ...

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Showing results 21-40

All JobsDesktop Support JobsDesktop Support Jobs in Indiana

Desktop Support information

See Indiana salary details

$13

$21

$31

How much do desktop support jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for desktop support in Indiana is $21.85, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $23.56 per hour, depending on experience, location, and employer.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What is the career path for desktop support?

The career path for a desktop support technician typically starts with entry-level roles providing technical assistance and troubleshooting. With experience, professionals can advance to roles such as systems administrator, network technician, or IT support specialist, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects. Further progression may lead to IT manager or specialized roles in cybersecurity or infrastructure management.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers. Support technicians troubleshoot problems, install updates, configure devices, and ensure systems run smoothly, often using remote tools and technical knowledge. The role requires good communication skills and familiarity with operating systems like Windows or macOS.
More about Desktop Support jobs

What are the most commonly searched types of Desktop Support jobs in Indiana?

The most popular types of Desktop Support jobs in Indiana are:

What are popular job titles related to Desktop Support jobs in Indiana?

For Desktop Support jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Desktop Support jobs in Indiana look for?

The top searched job categories for Desktop Support jobs in Indiana are:

What cities in Indiana are hiring for Desktop Support jobs?

Cities in Indiana with the most Desktop Support job openings:

Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $45,452 per year, or $21.9 per hour.

IT Desktop Support

gaylor

Indianapolis, IN • On-site

Full-time

Re-posted 19 days ago

Gaylor Electric rating

7.4

Company rating: 7.4 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

34th of 80 rated construction

Job description

SCOPE OF WORK 

The IT Desktop Support role provides help and expertise across software platforms and computing equipment within the Gaylor technology environment. 

POSITION REQUIREMENTS 

  • Possesses an outgoing, amiable personality, and desire to help others 
  • Effective communication skills, both verbal and written 
  • Knowledgeable in the Windows desktop environment 
  • Maintains confidentiality of all Company information 
  • Excellent time management skills and ability to multitask 
  • Participates in an on-call rotation and responds to critical IT incidents and emergency support requests during non-business hours as required. 

RESPONSIBILITIES 

  • Maintains appropriate records, files, and documentation 
  • Responds to support requests and takes necessary steps to resolve problems 
  • Documents support issues and solutions 
  • Remote problem-solving through use of remote connection tools 
  • Diagnoses Windows and PC hardware and Software issues 
  • Laptop, tablet, cell phone configurations and deployments 
  • Basic troubleshooting of LAN and connectivity issues 
  • Performs data migrations and assists in data restorations on local devices 

EDUCATION 

  • CompTIA A+ preferred; may be obtained within first year of employment 

EXPERIENCE 

  • Previous desktop support or IT helpdesk experience preferred 

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