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Desktop Support Jobs in Indiana (NOW HIRING)

Diverse Lynx

L2 Desktop support,

Indianapolis, IN · On-site

$50 - $55/hr

Desktop support, L2 Windows support, Mac OS support, Windows 10/11, Apple iOS Support. Roles & Responsibilities: Provide remote desktop level L2 troubleshooting of end user issues by taking remote ...

GTN Technical Staffing

Be Seen First

Desktop Support Specialist

West Indianapolis, IN · On-site

$26 - $27/hr

The Desktop Support Specialist will provide technical assistance and support for hardware and software issues within a corporate office setting. This role involves troubleshooting, maintenance, and ...

Powers Health

Desktop Support Tech I

Munster, IN · On-site

$19.75 - $25.25/hr

The Desktop Support Technician I provide system-wide, first-level IT support for Powers Health end users. This role is responsible for responding to Help Desk phone calls and electronic requests ...

Workhorse

Desktop Support Engineer

Union City, IN

$65K - $75K/yr

About the Role We are seeking a hands-on Desktop Support Engineer to provide frontline IT support across our automotive manufacturing facility. This role is critical to keeping plant floor systems ...

Workhorse

Desktop Support Engineer

Union City, IN

$65K - $75K/yr

About the Role We are seeking a hands-on Desktop Support Engineer to provide frontline IT support across our automotive manufacturing facility. This role is critical to keeping plant floor systems ...

TEKsystems

Desktop Support Technician - T2

Columbus, IN · On-site

$26 - $30/hr

They will support devices such as laptops, desktops, printers, iPads, iPhones, zebra printers on the production floor and tablets and scanners. Experience working in a manufacturing environment is ...

TEKsystems

Desktop Support Technician - T2

Columbus, IN

$18.75 - $24/hr

They will support devices such as laptops, desktops, printers, iPads, iPhones, zebra printers on the production floor and tablets and scanners. Experience working in a manufacturing environment is ...

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All JobsDesktop Support JobsDesktop Support Jobs in Indiana

Desktop Support information

See Indiana salary details

$13

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$31

How much do desktop support jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for desktop support in Indiana is $21.85, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $23.56 per hour, depending on experience, location, and employer.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What is the career path for desktop support?

The career path for a desktop support technician typically starts with entry-level roles providing technical assistance and troubleshooting. With experience, professionals can advance to roles such as systems administrator, network technician, or IT support specialist, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects. Further progression may lead to IT manager or specialized roles in cybersecurity or infrastructure management.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers. Support technicians troubleshoot problems, install updates, configure devices, and ensure systems run smoothly, often using remote tools and technical knowledge. The role requires good communication skills and familiarity with operating systems like Windows or macOS.
More about Desktop Support jobs

What are the most commonly searched types of Desktop Support jobs in Indiana?

The most popular types of Desktop Support jobs in Indiana are:

What are popular job titles related to Desktop Support jobs in Indiana?

For Desktop Support jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Desktop Support jobs in Indiana look for?

The top searched job categories for Desktop Support jobs in Indiana are:

What cities in Indiana are hiring for Desktop Support jobs?

Cities in Indiana with the most Desktop Support job openings:

Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Indiana as of September 2026, with employment types broken down into 84% Full Time, and 16% Contract. Highlights an 100% In-person job distribution, with an average salary of $45,452 per year, or $21.9 per hour.

Desktop Support Analyst

Indianapolis, IN • On-site

Noblesoft Technologies
Software Development • 51 - 200 employees
Learn more about Noblesoft Technologiesexternal

$20 - $22/hr

Contractor

Re-posted 17 days ago

Job description

Job Title:  Desktop Support Analyst

Location: Indianapolis, IN 46278- Onsite

Mode : Contract (6+ Months)

This position assists Customer with technical support of desktop computers, applications, and related technologies. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. A good understanding of general IT required as provision of Smart Hands will also be required on occasion to work with subject matter experts as their eyes, hands and feet in areas such as Networking, Server and Telecoms etc.
a) Desk side engineer for technical support for customers and their networked computers and peripherals
b) Interface with Senior Management, Company Board, Executives & VIP Users. 
Duties include (but not limited to)
1. Accurately testing, identifying, repairing, resolving, and documenting end user technical issues regarding basic network/desktop/laptop support, Printers, PDAs, iPhone/iPad & other Smart Devices
2. Break-fix, troubleshoot and resolve software issues; Reimaging computers/hard drives
3. IMACD function including installation and decommission
4. Backing up and restoring user data, settings and associated systems administration activities
5. Assist ServiceDesk/Remote Desktop Support teams for hands and feet coordination efforts
6. Assist on Incident and Problem management activities
7. Taking ownership of issues through to resolution on all appropriate requests
8. Categorize and prioritize end user support requests (Incidents) and service requests by utilizing ticketing system to track tickets and provide up-to-date status and information
9. Move equipment associated with escalated incidents and service requests
10. Performing asset inventory activities as needed
11. Recommends and/or performs upgrades on systems to ensure longevity
12. Works with procurement staff to purchase hardware and software
13. Maintain spare parts/ inventory list on a monthly basis and coordinate for any disposal requests
14. Provide trade show planning and support, setup, test, training, logistics and maintenance of all required Workstation and peripheral equipment at the site.
15. Be available for Oncall support during afterhours as and when necessary for Priority 1 & 2 Incidents
16. Adhere to ticket response and resolution SLA’s as agreed upon with the customer
17. Good understanding of DHCP, DNS, IP addressing and sub netting & Basic understanding of fixing Wireless LAN, Ethernet desktop configuration issues

18 Support during Town Halls, Board Meetings, Executive Conferences, Auditorium Meetings. Desired experience on supporting Cisco, Avaya, Logitech or MS Teams Room

19. Smart hands support for Rack & Stack of Server, Storage, Network & Firewall components

20. Provide basic to intermediate support for IDF & MDF closets including but not limited to providing console access, checking & reporting UPS & Cooling alerts, PDU’s, patch panel & structured cabling

21. If necessary & required liaise with Third Party Vendors & support for resolving complex or OEM related issues