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Desktop Support Network Engineer Jobs (NOW HIRING)

MDAEdge

Senior Desktop Support Engineer

Clearwater, FL · On-site

MDAEdge is a company seeking a Senior Desktop Support Engineer to provide technical assistance and ... Support all printers, support network configuration, driver installation, and vendor coordination ...

Excis Compliance

NY · On-site

$60 - $80/hr

We are seeking a highly driven Desktop Support Technician L2 who will provide day to day local ... Career growth paths in IT support, network engineering, and beyond. We're excited to meet skilled ...

Nityo Infotech

Desktop Support

Center Valley, PA · On-site

Fulltime Desktop Support Engineer to provide technical assistance to end users. Will be installing ... Responsibilities * • Address user tickets regarding hardware, software, and networking * • Walk ...

Humetis Group

Desktop Support Engineer

Cincinnati, OH · On-site

Desktop Support Engineer Job Type: Onsite | 5 Days a Week Duration: 7+ Months Location: Cincinnati ... This role requires hands-on technical expertise in troubleshooting hardware, software, and network ...

MDAEdge

Senior Desktop Support Engineer

Hooksett, NH · On-site

Support all printers, support network configuration, driver installation, and vendor coordination ... Required : • 4-7 years of experience in Desktop Support Engineer. • 4-7 years of experience in ...

Forhyre

Desktop Support Engineer

New York, NY · On-site

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You ... Address user tickets regarding hardware, software and networking * Walk customers through ...

Addison Group

Desktop Support Engineer

Houston, TX · On-site

$65/hr

Desktop Support Engineer Location: Ludington, MI Assignment Type: Contract-to-Hire Compensation ... Configure local printers, printer queues, and network connectivity. * Support printer address ...

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Desktop Support Network Engineer information

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How much do desktop support network engineer jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for desktop support network engineer in the United States is $27.00, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $30.77 per hour, depending on experience, location, and employer.

What does a desktop support network engineer do?

A Desktop Support Network Engineer is responsible for providing technical assistance and support related to computer systems, hardware, and networks within an organization. They troubleshoot and resolve issues with desktops, laptops, network connectivity, software applications, and peripheral devices. Their role often involves installing and configuring operating systems, managing user accounts, and ensuring network security. In addition, they may assist with maintaining servers and network infrastructure to ensure smooth daily operations. This position requires strong problem-solving skills and the ability to communicate technical information clearly to end-users.

What are the key skills and qualifications needed to thrive as a desktop support network engineer?

To thrive as a Desktop Support Network Engineer, you need a solid understanding of computer hardware, network protocols, troubleshooting, and a relevant degree or certifications like CompTIA A+ or Network+. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, remote desktop tools, and network monitoring software is often required. Strong problem-solving, communication, and customer service skills help you address user issues efficiently and build trust. These skills are crucial for minimizing downtime, ensuring seamless IT operations, and maintaining a productive work environment.

How does a desktop support network engineer typically collaborate with other IT professionals within an organization?

A Desktop Support Network Engineer frequently works alongside system administrators, network engineers, and help desk staff to troubleshoot user issues and maintain network performance. Collaboration often involves escalating complex problems, coordinating software deployments, and assisting with network upgrades or security implementations. Regular communication and teamwork are essential, as resolving user issues often requires input from multiple IT disciplines. This collaborative environment not only ensures efficient problem-solving but also provides opportunities to learn new technical skills from colleagues.

What is the difference between Desktop Support Network Engineer vs Network Administrator?

AspectDesktop Support Network EngineerNetwork Administrator
CertificationsCompTIA A+, Network+, Cisco CCNACompTIA Network+, Cisco CCNA, CCNP
Work EnvironmentEnd-user devices, help desks, onsite supportNetwork infrastructure, servers, routers, switches
Primary ResponsibilitiesTroubleshooting desktops, peripherals, basic network issuesManaging network hardware, configuring network policies, monitoring network performance
Industry UsageIT support teams, help desk rolesNetwork operations, infrastructure management

The Desktop Support Network Engineer focuses on troubleshooting end-user devices and basic network issues, often working directly with users. In contrast, the Network Administrator manages and maintains the entire network infrastructure, ensuring optimal performance and security. Both roles require similar certifications but differ in scope and daily tasks.

What cities are hiring for Desktop Support Network Engineer jobs?

Cities with the most Desktop Support Network Engineer job openings:

What states have the most Desktop Support Network Engineer jobs?

States with the most job openings for Desktop Support Network Engineer jobs include:

What are popular job titles related to Desktop Support Network Engineer jobs?

For Desktop Support Network Engineer jobs, the most frequently searched job titles are:

Infographic showing various Desktop Support Network Engineer job openings in the United States as of July 2026, with employment types broken down into 4% Locum Tenens, 70% Full Time, 11% Part Time, 1% Temporary, and 14% Contract. Highlights an 70% Physical, 3% Hybrid, and 27% Remote job distribution, with an average salary of $56,151 per year, or $27 per hour.

Desktop Support Engineer

Charlotte, NC

Procom Consultants Group
See more jobs at Procom Consultants Groupexternal

$18.50/hr

Contractor

Re-posted 2 days ago

Key responsibilities

  • Provide technical support and assistance to customers with hardware and software issues related to desktops, laptops, and peripherals.

  • Resolve local area networking issues to ensure connectivity to the corporate network and coordinate with infrastructure teams as needed.

  • Perform maintenance, troubleshooting, configuration, and support activities for desktop and laptop systems, including software and hardware repairs.

Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

Desktop Support Engineer

$18.50/hour


On behalf of our client, Procom Services is searching for a Desktop Support Engineer for a contract opportunity in Charlotte, NC.  


Desktop Support Engineer Job Details 

Provide professional assistance to internal and external customers having hardware and software related problems with their supported desktop, laptop or peripherals. Able to resolve local area networking issues to ensure connectivity to the Corporate network, and work with the Infrastructure and Messaging teams as necessary to resolve incidents. Support is provided in a timely manner in accordance to published SLAs while maintaining a high level of customer satisfaction.

Provide Level-2 technical support for supported desktops, laptops, and peripherals. This includes the following activities:

Correct hardware problems with supported desktops, laptops and peripherals by coordinating support with OEM vendors. 

Manage returns on warranted parts and systems. 

Package and ship replacement parts to customers. 

Maintain standard software configurations, including troubleshooting, loading and configuring software images, supported applications and drivers. 

May participate in development of information technology and infrastructure projects. 

Install, support and troubleshoot approved desktop software. 

Perform planned maintenance, moves, adds and changes. 

Provide support services to employees with technical problems and information technology issues involving desktop, laptops, PDA or network services from local personnel or from employees using network remote access (VPN). 

Provide timely resolution of problems or escalation on behalf of the customers to appropriate technical personnel. 

Exercise judgment with defined procedures and practices to determine appropriate action. 

Create and maintain images for standard systems. 

Recommend hardware and software solutions, including new acquisitions and upgrades. 

Desktop Support Engineer Mandatory Skills

Associate's Degree or equivalent experience required. 

A+ Certification strongly recommended, MCP/MCSSA preferred, ITIL Certification preferred. 

3 years or more of related experience preferred.

Strong customer service skills. 

Reliable and a strong sense of responsibility. 

Ability to work independently and take ownership. 

Solid technical and analytical skills required. 

Ability to troubleshoot, support, and repair software and hardware for desktop and laptop computers. 

Knowledge of supported Microsoft Windows operating systems. 

Experience with Active Directory administration. 

Knowledge of installation, configuration, use and troubleshooting techniques of supported versions of Microsoft Office. 

Strong interpersonal skills in dealing with a wide range of customers with varying computer abilities. 

Experience troubleshooting intermediate complex local area network (LAN) and VPN connectivity issues


Assignment Start Date

ASAP


Assignment Length

6 months plus

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only. 

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