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Desktop Support Network Engineer Jobs in Kentucky

Axiom Technologies

... technically skilled Desktop Support Engineer to provide on-demand, on-site IT support for ... Support network connectivity issues, including LAN troubleshooting. * Assist with device setup ...

Axiom Technologies

... technically skilled Desktop Support Engineer to provide on-demand, on-site IT support for ... Support network connectivity issues, including LAN troubleshooting. * Assist with device setup ...

Navisoft

$60 - $80/hr

Desktop Support Engineer As a Field Support Engineer, you will provide onsite assistance to end-users and other IT teams by maintaining remote site infrastructure, including PC hardware/software ...

New

Scalence L.L.C.

Desktop Engineer

Louisville, KY · On-site

C. is seeking a skilled L2 Desktop Support Engineer to join their team and provide advanced technical support to end users. The role involves troubleshooting hardware, software, and network issues ...

Alpha Consulting Corp.

Desktop Engineer

Louisville, KY · On-site

... support to end users. In this role, you will troubleshoot hardware, software, and network issues ... Desktop Support Engineer or similar technical support role • Strong knowledge of Windows ...

CYNET SYSTEMS

Desktop Engineer/Support

Lexington, KY · On-site

$18 - $20/hr

Basic network troubleshooting skills. * Possession of a valid driver's license. * Strong customer ... Skills: * Desktop Support. * Windows Environment. * Hardware Troubleshooting. * Software ...

Quantam

Desktop Support Technician

Frankfort, KY · On-site

$17.50 - $22.25/hr

Apply computer skills to assist in network configurations and IT infrastructure maintenance. PREFERRED SKILLS: * IT experience as a Desktop Support technician with experience diagnosing and resolving ...

Quantam

Desktop Support Technician

Frankfort, KY · On-site

$17.50 - $22.25/hr

Basic network troubleshooting skills.. * Candidates must have a valid driver's license. * Candidate ... Skills: Desktop Support,Active Directory,Powershell,Network Switches,Security Cameras ...

Quantam

Desktop Support Technician

Frankfort, KY · On-site

$17.50 - $22.25/hr

Basic network troubleshooting skills. * Candidates must have a valid driver's license. * Candidate ... Skills: Desktop Support,Active Directory,Powershell,Network Switches,Security Cameras ...

Koniag Services, Inc.

The Network Engineer T4 provides advanced network engineering support within CLIENT's enterprise IT environment. Working under the direction of the Network Engineer T4 (Lead) and Senior Network ...

Zachary Piper Solutions

$90K - $95K/yr

The Communications Network Engineer Senior will be responsible for designing, administering ... This role supports large-scale, integrated network environments & requires hands‑on expertise ...

CDI Products, LLC

$15 - $19/hr

... house engineering and material development capabilities. Serving industries such as Aerospace ... Diagnose and resolve technical issues related to desktop systems, applications, and network ...

Rumcsi

$85K - $95K/yr

Coordinate with application, network, and cybersecurity teams to support system rollouts.* Assist ... of desktop support experience, with at least 2 years in a supervisory or lead role.* Strong ...

Apex Systems

Desktop Support

Frankfort, KY · On-site

$18/hr

Provide desktop support for agency users in Windows-based environments. * Install, configure ... Perform basic network troubleshooting and connectivity support. * Deliver outstanding customer ...

Zachary Piper Solutions

$125K - $155K/yr

Zachary Piper Solutions is seeking a Sr. UC Network Engineer to support a growing client at Scott Air Force Base in the Belleville, IL area. The Sr. UC Network Engineer role requires you to sit ...

Ustechsolutions

Desktop Support

Harrodsburg, KY · On-site

$16 - $20.50/hr

Company Description A ver reputed Company is looking for Candidates for Desktop Support Candidates ... skills in Network components and topology; - Protocols -TCP/IP - Wireless communication and ...

TEKsystems

Desktop Support Technician

Fort Mitchell, KY · On-site

$20 - $23/hr

... network switches as needed. Skills/experience needed:  Excellent customer service and ... Desktop, Support, Troubleshooting, Hardware, Windows, Customer service, Technical support ...

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Desktop Support Network Engineer information

What does a desktop support network engineer do?

A Desktop Support Network Engineer is responsible for providing technical assistance and support related to computer systems, hardware, and networks within an organization. They troubleshoot and resolve issues with desktops, laptops, network connectivity, software applications, and peripheral devices. Their role often involves installing and configuring operating systems, managing user accounts, and ensuring network security. In addition, they may assist with maintaining servers and network infrastructure to ensure smooth daily operations. This position requires strong problem-solving skills and the ability to communicate technical information clearly to end-users.

What are the key skills and qualifications needed to thrive as a desktop support network engineer?

To thrive as a Desktop Support Network Engineer, you need a solid understanding of computer hardware, network protocols, troubleshooting, and a relevant degree or certifications like CompTIA A+ or Network+. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, remote desktop tools, and network monitoring software is often required. Strong problem-solving, communication, and customer service skills help you address user issues efficiently and build trust. These skills are crucial for minimizing downtime, ensuring seamless IT operations, and maintaining a productive work environment.

How does a desktop support network engineer typically collaborate with other IT professionals within an organization?

A Desktop Support Network Engineer frequently works alongside system administrators, network engineers, and help desk staff to troubleshoot user issues and maintain network performance. Collaboration often involves escalating complex problems, coordinating software deployments, and assisting with network upgrades or security implementations. Regular communication and teamwork are essential, as resolving user issues often requires input from multiple IT disciplines. This collaborative environment not only ensures efficient problem-solving but also provides opportunities to learn new technical skills from colleagues.

What is the difference between Desktop Support Network Engineer vs Network Administrator?

AspectDesktop Support Network EngineerNetwork Administrator
CertificationsCompTIA A+, Network+, Cisco CCNACompTIA Network+, Cisco CCNA, CCNP
Work EnvironmentEnd-user devices, help desks, onsite supportNetwork infrastructure, servers, routers, switches
Primary ResponsibilitiesTroubleshooting desktops, peripherals, basic network issuesManaging network hardware, configuring network policies, monitoring network performance
Industry UsageIT support teams, help desk rolesNetwork operations, infrastructure management

The Desktop Support Network Engineer focuses on troubleshooting end-user devices and basic network issues, often working directly with users. In contrast, the Network Administrator manages and maintains the entire network infrastructure, ensuring optimal performance and security. Both roles require similar certifications but differ in scope and daily tasks.

What cities in Kentucky are hiring for Desktop Support Network Engineer jobs?

Cities in Kentucky with the most Desktop Support Network Engineer job openings:

Desktop Support Engineer (Dispatch /Part-Time) - Nashville, Tennessee - USA

On-site

Axiom Technologies
Network Security • 1 - 10 employees
Learn more about Axiom Technologiesexternal

Other

Posted 8 days ago

Job description

Axiom Technologies is a Global IT Services partner supporting medium- to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com

We are looking for a capable resource to coordinate, ranging from simple activities to more complex plans. This role will provide on-site assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
Location: Nashville, Tennessee - USA
Contract Type: Independent Contractor / (Dispatch /Part-Time)
Start Date: Immediate
Eligibility: U.S. Citizens and Green Card Holders Preferred

Role Overview
We are looking for a reliable and technically skilled Desktop Support Engineer to provide on-demand, on-site IT support for enterprise clients. This role involves responding to service requests when required and providing hands-on technical assistance for desktop systems, laptops, network connectivity, and peripheral devices at the client location.
This is a contract-based, on-demand position, meaning work assignments will be provided as and when support is required. Availability and responsiveness are essential for this role.

Key Responsibilities
  • Provide on-site desktop and IT support for end users at the client location.
  • Troubleshoot and resolve issues related to Windows desktops, laptops, and peripherals.
  • Install, configure, and maintain hardware, operating systems, and enterprise software applications.
  • Support network connectivity issues, including LAN troubleshooting.
  • Assist with device setup, replacement, and hardware installations.
  • Perform basic network troubleshooting using console access when required.
  • Document service activities and communicate updates to the service delivery team.
  • Follow client IT policies and security procedures while performing onsite tasks.
Required Skills
  • Strong knowledge of Windows operating systems and desktop environments
  • Experience in hardware troubleshooting and replacement
  • Basic understanding of networking (LAN connectivity, switches, routers)
  • Ability to diagnose and resolve desktop, printer, and peripheral issues
  • Good communication and customer service skills
  • Ability to work independently in onsite support environments
Tools Required to Carry
  • Windows Laptop
  • LAN Cable
  • Console Cable
  • Screwdriver Toolkit
  • Basic IT troubleshooting tools
Work Model
  • On-demand / field support role
  • Work assignments will be shared by the Service Delivery Team
  • Engineers will be contacted via phone or email when support is required
  • Engineers will receive site location, SPOC details, and reporting time before each assignment
  • No guaranteed number of working hours

Axiom Technologies selection process includes Background Verification Checks.

Job Category

Technical

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