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Desktop Support Network Engineer Jobs (NOW HIRING)

Data-Mail, Inc.

Network Engineer

Newington, CT · On-site

The Network Engineer will work closely with the Security and Desktop Support teams to maintain reliable and secure connectivity across all company locations. The position will also participate in ...

Saviance

Desktop Support / Network Technicians

Somerville, MA · On-site

$22 - $28/hr

Saviance is a company seeking Desktop Support / Network Technicians to maintain critical IS warehouse databases and records. The role involves configuring, troubleshooting, and repairing equipment ...

Saviance

Desktop Support / Network Technicians

Somerville, MA · On-site

$22 - $28/hr

Saviance is a company seeking Desktop Support / Network Technicians to maintain critical IS warehouse databases and records. The role involves configuring, troubleshooting, and repairing equipment ...

Cliff Services Inc

Desktop Support

Phoenix, AZ · On-site

$25/hr

Phoenix, AZ Pay Rate: $25/hr on W2 We are seeking a Desktop Support Engineer with hands-on experience supporting Windows 11 environments and LAN networking infrastructure. The role involves ...

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Desktop Support Network Engineer information

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How much do desktop support network engineer jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for desktop support network engineer in the United States is $27.00, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $30.77 per hour, depending on experience, location, and employer.

What does a desktop support network engineer do?

A Desktop Support Network Engineer is responsible for providing technical assistance and support related to computer systems, hardware, and networks within an organization. They troubleshoot and resolve issues with desktops, laptops, network connectivity, software applications, and peripheral devices. Their role often involves installing and configuring operating systems, managing user accounts, and ensuring network security. In addition, they may assist with maintaining servers and network infrastructure to ensure smooth daily operations. This position requires strong problem-solving skills and the ability to communicate technical information clearly to end-users.

What are the key skills and qualifications needed to thrive as a desktop support network engineer?

To thrive as a Desktop Support Network Engineer, you need a solid understanding of computer hardware, network protocols, troubleshooting, and a relevant degree or certifications like CompTIA A+ or Network+. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, remote desktop tools, and network monitoring software is often required. Strong problem-solving, communication, and customer service skills help you address user issues efficiently and build trust. These skills are crucial for minimizing downtime, ensuring seamless IT operations, and maintaining a productive work environment.

How does a desktop support network engineer typically collaborate with other IT professionals within an organization?

A Desktop Support Network Engineer frequently works alongside system administrators, network engineers, and help desk staff to troubleshoot user issues and maintain network performance. Collaboration often involves escalating complex problems, coordinating software deployments, and assisting with network upgrades or security implementations. Regular communication and teamwork are essential, as resolving user issues often requires input from multiple IT disciplines. This collaborative environment not only ensures efficient problem-solving but also provides opportunities to learn new technical skills from colleagues.

What is the difference between Desktop Support Network Engineer vs Network Administrator?

AspectDesktop Support Network EngineerNetwork Administrator
CertificationsCompTIA A+, Network+, Cisco CCNACompTIA Network+, Cisco CCNA, CCNP
Work EnvironmentEnd-user devices, help desks, onsite supportNetwork infrastructure, servers, routers, switches
Primary ResponsibilitiesTroubleshooting desktops, peripherals, basic network issuesManaging network hardware, configuring network policies, monitoring network performance
Industry UsageIT support teams, help desk rolesNetwork operations, infrastructure management

The Desktop Support Network Engineer focuses on troubleshooting end-user devices and basic network issues, often working directly with users. In contrast, the Network Administrator manages and maintains the entire network infrastructure, ensuring optimal performance and security. Both roles require similar certifications but differ in scope and daily tasks.

What cities are hiring for Desktop Support Network Engineer jobs?

Cities with the most Desktop Support Network Engineer job openings:

What states have the most Desktop Support Network Engineer jobs?

States with the most job openings for Desktop Support Network Engineer jobs include:

What are popular job titles related to Desktop Support Network Engineer jobs?

For Desktop Support Network Engineer jobs, the most frequently searched job titles are:

Infographic showing various Desktop Support Network Engineer job openings in the United States as of July 2026, with employment types broken down into 4% Locum Tenens, 70% Full Time, 11% Part Time, 1% Temporary, and 14% Contract. Highlights an 70% Physical, 3% Hybrid, and 27% Remote job distribution, with an average salary of $56,151 per year, or $27 per hour.

Desktop Support/Network Engineer -Cleveland

Cleveland, OH • On-site

Echo IT Solutions
See more jobs at Echo IT Solutionsexternal

Full-time

Re-posted 3 days ago

Job description

Job Summary:
Echo IT Solutions is seeking a skilled Desktop Support/Network Engineer with a strong background in diagnosing desktop and laptop issues and remote software deployment. The ideal candidate will utilize monitoring tools to proactively detect and resolve issues while providing exceptional customer service.
Responsibilities:
• Diagnose and resolve desktop and laptop issues remotely, ensuring minimal disruption to end users.
• Perform PC and laptop imaging, installation, and repair as needed.
• Deploy software remotely using established tools and processes.
• Utilize monitoring tools to identify and address potential issues before they impact users.
• Collaborate with team members to develop and implement knowledge base systems for improved support efficiency.
• Provide technical training and support to end users as required.
• Maintain accurate records of support requests and resolutions using ticketing systems.
• Identify opportunities for process standardization and improvement.
• Stay updated on cybersecurity best practices and ensure compliance in all support activities.
• Work independently and manage multiple tasks effectively under pressure.
Qualifications:
Required:
• Minimum of 2-5 years of experience in an enterprise environment.
• Strong background in diagnosing desktop and laptop issues.
• Remote software deployment experience.
• Utilizing monitoring tools to proactively detect and resolve issues.
• Excellent troubleshooting skills.
• Commitment to providing exceptional customer service.
• Advanced troubleshooting skills for Windows-based end-user computing.
• Experience with ticketing systems (e.g., ServiceNow).
• Proficiency in Cloud Infrastructure.
• Knowledge of Active Directory (AD), SCCM configuration and customization, DNS, VOIP, and VPN.
• Effective Communication and customer service skills.
• Ability to work collaboratively in a team environment.
• Analytical Thinking and problem-solving abilities.
• Proactive system monitoring and issue detection skills.
• Ability to handle multiple tasks simultaneously and work independently.
Preferred:
• Certifications such as A+, Network+, MCP, or Cisco Certified Network Associate (CCNA).
• Experience in developing and implementing Knowledge Based Engineering(KBE).
• Understanding of Infrastructure Design and hardware/software systems.
• Familiarity with remote troubleshooting techniques.
• Experience with process standardization initiatives.
• Bachelor's degree in computer science, Information Technology, or a related field.
Company:
Echo IT Solutions provides IT consulting, managed services, cloud, cybersecurity, data, and custom software development. Founded in 2021, the company is headquartered in Farmers Branch, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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