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Desktop Support Network Engineer Jobs in Matawan, NJ

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You ... Address user tickets regarding hardware, software and networking * Walk customers through ...

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You ... Address user tickets regarding hardware, software and networking * Walk customers through ...

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients ... Replacement of consumables for network printers and reporting issues to the appropriate vendor

Field Network Engineer

Jersey City, NJ ยท On-site

$80 - $100/hr

As a Field Network Engineer at eMazzanti you'll be part of our Delta Force Team helping our clients ... Experience with desktop support and network troubleshooting. * Excellent oral and written ...

Desktop Support Consultant

New York, NY ยท On-site

$35 - $45/hr

Escalate complex technical issues to the appropriate engineering or infrastructure teams when ... Strong troubleshooting skills across hardware, software, operating systems, and basic network ...

L2 Desktop Support

New York, NY ยท On-site

$25 - $34/hr

Smart Hands supports networking, server, and telecommunications technologies. * Printer and ... If you're interested in working on the cutting edge of IT innovation, sales, engineering ...

L2 Desktop Support

New York, NY ยท On-site

$34/hr

Smart Hands supports networking, server, and telecommunications technologies. * Printer and ... If you're interested in working on the cutting edge of IT innovation, sales, engineering ...

L2 Desktop Support

New York, NY ยท On-site

$25 - $34/wk

Smart Hands supports networking, server, and telecommunications technologies. * Printer and ... If you're interested in working on the cutting edge of IT innovation, sales, engineering ...

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Desktop Support Network Engineer information

See Matawan, NJ salary details

$10

$27

$47

How much do desktop support network engineer jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for desktop support network engineer in Matawan, NJ is $27.89, according to ZipRecruiter salary data. Most workers in this role earn between $21.35 and $31.78 per hour, depending on experience, location, and employer.

What does a desktop support network engineer do?

A Desktop Support Network Engineer is responsible for providing technical assistance and support related to computer systems, hardware, and networks within an organization. They troubleshoot and resolve issues with desktops, laptops, network connectivity, software applications, and peripheral devices. Their role often involves installing and configuring operating systems, managing user accounts, and ensuring network security. In addition, they may assist with maintaining servers and network infrastructure to ensure smooth daily operations. This position requires strong problem-solving skills and the ability to communicate technical information clearly to end-users.

What are the key skills and qualifications needed to thrive as a desktop support network engineer?

To thrive as a Desktop Support Network Engineer, you need a solid understanding of computer hardware, network protocols, troubleshooting, and a relevant degree or certifications like CompTIA A+ or Network+. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, remote desktop tools, and network monitoring software is often required. Strong problem-solving, communication, and customer service skills help you address user issues efficiently and build trust. These skills are crucial for minimizing downtime, ensuring seamless IT operations, and maintaining a productive work environment.

How does a desktop support network engineer typically collaborate with other IT professionals within an organization?

A Desktop Support Network Engineer frequently works alongside system administrators, network engineers, and help desk staff to troubleshoot user issues and maintain network performance. Collaboration often involves escalating complex problems, coordinating software deployments, and assisting with network upgrades or security implementations. Regular communication and teamwork are essential, as resolving user issues often requires input from multiple IT disciplines. This collaborative environment not only ensures efficient problem-solving but also provides opportunities to learn new technical skills from colleagues.

What is the difference between Desktop Support Network Engineer vs Network Administrator?

AspectDesktop Support Network EngineerNetwork Administrator
CertificationsCompTIA A+, Network+, Cisco CCNACompTIA Network+, Cisco CCNA, CCNP
Work EnvironmentEnd-user devices, help desks, onsite supportNetwork infrastructure, servers, routers, switches
Primary ResponsibilitiesTroubleshooting desktops, peripherals, basic network issuesManaging network hardware, configuring network policies, monitoring network performance
Industry UsageIT support teams, help desk rolesNetwork operations, infrastructure management

The Desktop Support Network Engineer focuses on troubleshooting end-user devices and basic network issues, often working directly with users. In contrast, the Network Administrator manages and maintains the entire network infrastructure, ensuring optimal performance and security. Both roles require similar certifications but differ in scope and daily tasks.

What cities near Matawan, NJ are hiring for Desktop Support Network Engineer jobs?

Cities near Matawan, NJ with the most Desktop Support Network Engineer job openings:

Desktop Support Engineer

Princeton, NJ โ€ข On-site

Princeton IT Services
11 - 50 employees

Contractor

Posted 13 days ago


Job description

Job Title: Desktop Support Engineer – MSP

Location: Princeton, NJ

Job Summary

We are seeking a Desktop Support Engineer with Managed Service Provider (MSP) experience to provide technical support for desktops, laptops, hardware, software, and end-user IT environments. The ideal candidate should have strong troubleshooting skills and experience supporting multiple users, clients, and technologies in a fast-paced MSP environment.

Responsibilities

  • Provide Level 1 and Level 2 desktop and end-user technical support.
  • Troubleshoot hardware, software, network, printer, and peripheral issues.
  • Install, configure, and support Windows desktops and laptops.
  • Manage user accounts, passwords, and access-related issues.
  • Support Microsoft 365, Outlook, Teams, and other business applications.
  • Perform desktop deployments, upgrades, imaging, and hardware replacements.
  • Troubleshoot basic network connectivity, VPN, and Wi-Fi issues.
  • Use ticketing systems to document, track, and resolve support requests.
  • Provide remote and onsite support to users and clients.
  • Work in an MSP environment supporting multiple clients and priorities.

Required Skills

  • 3+ years of Desktop Support or IT Support experience.
  • Strong experience working in a Managed Service Provider (MSP) environment.
  • Experience supporting Windows 10/11 and Microsoft 365.
  • Knowledge of Active Directory and user account administration.
  • Experience troubleshooting desktops, laptops, printers, and peripherals.
  • Basic knowledge of networking, VPN, DNS, and TCP/IP.
  • Experience with remote support and ticketing tools.
  • Strong troubleshooting, communication, and customer service skills.

Preferred Skills

  • Experience with Microsoft Intune and endpoint management tools.
  • Knowledge of Azure AD / Entra ID.
  • Experience with RMM and PSA tools.
  • CompTIA A+, Network+, or Microsoft certifications are a plus.