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Desktop Support Manager Jobs in Sumter, SC (NOW HIRING)

1 point system

Desktop Support Technician

Columbia, SC · On-site

$18.75 - $23.75/hr

Required Skills: * 5+ years of experience in enterprise desktop support and customer service. * 5+ years of experience in desktop administration for Windows 10 and Windows 11. * 3+ years of ...

STI

Desktop Support Technician - Columbia, SC

Columbia, SC · On-site

$18.75 - $23.75/hr

Ensure the Microsoft Endpoint Configuration Manager Client is installed on each desktop, laptop ... Perform routine maintenance and repair on equipment or contact vendor support of equipment repair.

Focused HR Solutions

Helpdesk Analyst 8-11

Columbia, SC · On-site

$25 - $37/hr

Manages resource requirements to balance user demands. * Provides technical support for STO ... HANDS-ON DESKTOP SUPPORT * EXPERIENCE WITH WINDOWS AND OFFICE PRODUCTS PREFERRED SKILLS (RANK IN ...

SBC Innovations LLC

Junior Help Desk Technician

Columbia, SC · On-site

$18.50 - $25/hr

Support enterprise-wide desktop and laptop image deployments and routine OS and security patching * Execute routine software patch updates via enterprise management systems such as BigFix and ...

Xpect Solutions

Systems Administrator

Columbia, SC · On-site

Able to support routine software patch updates via a Desktop/Server enterprise management system such as BigFix and Microsoft SCCM. Able to leverage Printer and Multifunction printer enterprise ...

Abacus Technology

Network Administrator II

Sumter, SC · On-site

Monitor NOSC network and systems status using NOSC standard network management platforms and ... Provide desktop\client support for NOSC unclassified, classified, and coalition networks to include ...

American Chillers LLC

Chiller Support Technician

Columbia, SC · On-site

$20 - $27.25/hr

The Role We're hiring a Chiller Support Technician - a sharp, driven technical person who becomes the backbone behind our product once it leaves the floor. You'll help customers and field technicians ...

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All JobsDesktop Support JobsDesktop Support Manager JobsDesktop Support Manager Jobs in Sumter, SC

Desktop Support Manager information

See Sumter, SC salary details

$13

$32

$53

How much do desktop support manager jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for desktop support manager in Sumter, SC is $32.21, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $42.84 per hour, depending on experience, location, and employer.

What does a desktop support manager do?

Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.

What does a desktop support manager do?

A Desktop Support Manager oversees the team responsible for providing technical support to end users in an organization, primarily focusing on desktop computers, laptops, and related hardware and software. They manage support staff, coordinate troubleshooting efforts, and implement best practices to ensure efficient problem resolution. Additionally, Desktop Support Managers develop support policies, handle escalated technical issues, and may assist in planning IT infrastructure upgrades or deployments to meet organizational needs.

What are the key skills and qualifications needed to thrive as a desktop support manager, and why are they important?

To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.

What are some typical challenges faced by a desktop support manager and how can they be addressed?

Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.

What is the difference between Desktop Support Manager vs Help Desk Supervisor?

AspectDesktop Support ManagerHelp Desk Supervisor
CertificationsCompTIA A+, Network+, ITILCompTIA A+, HDI-Support Center Analyst
Work EnvironmentOversees desktop support teams, manages hardware/software issues, strategic planningSupervises help desk staff, handles user tickets, ensures customer service quality
Industry UsageIT departments across various industries, corporate environmentsIT support centers, customer service teams in tech companies

The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level role in IT, as it provides foundational experience in troubleshooting hardware and software issues, customer service, and technical communication. It typically requires basic knowledge of operating systems, networking, and common tools, and can serve as a stepping stone to more advanced IT positions.
More about Desktop Support Manager jobs

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What cities near Sumter, SC are hiring for Desktop Support Manager jobs?

Cities near Sumter, SC with the most Desktop Support Manager job openings:

Desktop Support Manager jobs near you
Infographic showing various Desktop Support Manager job openings in Sumter, SC as of June 2026, with employment types broken down into 92% Full Time, and 8% Contract. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution, with an average salary of $67,006 per year, or $32.2 per hour.

Desktop Support Technician

1 point system

Columbia, SC • On-site

$18.75 - $23.75/hr

Contractor

Re-posted 6 days ago

Job description

Required Skills:

  • 5+ years of experience in enterprise desktop support and customer service.
  • 5+ years of experience in desktop administration for Windows 10 and Windows 11.
  • 3+ years of experience in System Administration.
  • 3+ years of experience with SCCM, MDM, and GPO.
  • Demonstrated ability to troubleshoot desktops, printers, network, and MDM iPhone issues.
  • Must be a resident of South Carolina.